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    Organizational StructureDefines the primary reporting relationshipsthat exist within an organization.

    The chain of command and hierarchy ofresponsibility, authority, and accountability are

    established through organizational structure.Common Forms of OrganizationalStructure

    Functional structure

    Divisional structureMatrix structure

    Network structure

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    Functional Structure:

    Specialization and EfficiencyMembers of the organization are groupedaccording to the particular function that theyperform within the organization.

    Appropriate when an organizations greatestsource of complexity comes from the diversetasks that must be performed rather than from itsproducts, geographic markets, or consumergroups.

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    Functional Structure

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    Functional StructureAdvantages

    FacilitatesspecializationConsistent workgroupsImproved operationalefficiency

    DisadvantagesFocus ondepartmental versusorganizational issuesDifficult to developgeneralists neededfor top-levelmanagement

    Only top-levelmanagement heldaccountable forprofitability

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    Divisional Structures: ProvidingFocus

    Members of the organization aregrouped on the basis of:

    Common products

    Geographic markets

    Customers served

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    Types of DivisionalStructure

    Product DivisionsFor organizations with relatively diverse productlines that require specialized efforts to achievehigh product quality.

    Geographic DivisionsFor organizations with limited product lines thateither have wide geographic coverage or desireto grow through geographic expansion.

    Customer DivisionsFor organizations that have separate customergroups with very specific and distinct needs.

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    Product Divisional Structure

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    Product Divisional StructureAdvantages

    Enhanced coordination.

    Better assessment of manager performance andresponsibility.Development of generalist managers.

    Disadvantages

    Managers may lack expertise to operate in widegeographic areas.

    Duplication of resources.

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    Geographic Divisional Structure

    Mastermind

    Gujarat

    Surat Rajkot Ahmedabad

    Hydrabad

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    Geographic DivisionalAdvantages

    Allows for focus on specific new markets.

    Good structure for growth along geographic

    lines.Adaptable to local needs.

    DisadvantagesDuplication of product or product/technologyefforts.Coordination and integration are difficult.

    May be difficult to manage diverse product lines.

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    Matrix Structure: A Dual Focus

    A structure in which the tasks of theorganization are grouped along twoorganizational dimensionssimultaneously.Examples include:

    Product/function

    Product/geographic region

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    Matrix Structure

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    Matrix Structure (contd)

    DisadvantagesComplex, leading to difficulties inimplementation

    Behavioral difficulties from two bosses

    Time consuming from a planning/coordinationperspective

    Advantages

    Can achieve real-time objectivesManagers focus on two organizationaldimensions, resulting in more specific job skills

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    Network Structures:Flexibility

    An organizationalstructure that is foundedon a set of alliances withother organizations thatserve a wide variety offunctions.

    An organization that has acore coordinating withother organizations ororganizational units.

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    Network Structure (Building Contractor)

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    Types of Network StructureInternal Network (MM)

    A network structure that relies on internallydeveloped units to provide services to a coreorganizational unit.

    Stable Network (ATS)A network structure that utilizes externalalliances selectively as a mechanism for gainingstrategic flexibility.

    Dynamic Network (Contract work Viken)A network structure that makes extensive use ofoutsourcing through alliances with outsideorganizations.

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    Network Structure (contd)

    AdvantagesMaximizes the effectiveness of the core unit

    Do more with less resources

    FlexibilityDisadvantages

    Fragmentation makes it difficult to developcontrol systems

    Success is dependent on ability to locatesources

    Difficult to develop employee loyalty

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    Potential Advantages and Disadvantages of Organizational Structures