You’ve heard that communication can make or break a project — and this workshop will demonstrate what that really means.

Experienced, professional project managers will share a variety of structured communication tools and techniques, along with hands-on

experiences — including completing a stakeholder analysis and developing a project communication plan based on that thought process

— to improve your project management communication skills. Other topics covered include independent verification and validation (IVV),

issue and risk management, and planning for post-live support. You will also practice planning a “go-live” and discover how to help your

team generate valuable lessons learned after the project is complete.

LEARNING OBJECTIVES:

Translate project management

theory into practice

Apply new tools and

techniques for successful

project communication

Identify new tools for your

personal project management

toolbox

Demonstrate the importance of

stakeholder management and

project communication

AGENDA8:00 am – 8:15 am Welcome and IntroductionsSusan M. Houston, MBA, RN-BC, PMP, CPHIMS, FHIMSS

8:15 am – 8:50 am Governance & Project InitiationRyan D. Kennedy, BMS, Manager, Project Management Office, Department of Clinical Research Informatics, NIH Clinical Center

8:50 am – 9:35 am Stakeholder Analysis & Communication Management Presentation & Hands-OnJudy A. Wight, MSIT, PMP, Branch Chief, PMO, EA & Records Management, Health Resources & Services Administration

9:35 am – 9:50 amBreak

9:50 am – 10:45 am Communication Plan Presentation & Hands-OnJudy A. Wight

10:45 am – 11:45 amIssue & Risk Management Presentation Ryan D. Kennedy

11:45 am – 12:45 pmLunch

12:45 pm – 12:55 pm Project On-hold PresentationSusan M. Houston

12:55 pm – 2:10 pmActivation Planning Presentation & Hands-OnRyan D. Kennedy

2:10 pm – 2:25 pmBreak

2:25 pm – 2:35 pmIndependent Validation & Verification PresentationSusan M. Houston

2:35 pm – 3:10 pm Transition to Support PresentationRyan D. Kennedy

3:10 pm – 4:10 pmLessons Learned Presentation & Hands-OnRyan D. Kennedy

4:10 pm – 4:30 pm Closing Summary

COMMUNICATION SKILLS FOR PROJECT SUCCESS: WHAT EVERY PROJECT MANAGER SHOULD KNOW

Monday, March 5 | 8:00 am – 4:30 pm | Delfino 4104

Physician Continuing EducationCredit Designation | The Postgraduate Institute for Medicine designates this live activity for a maximum of 7.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing Continuing EducationCredit Designation | This educational activity for 7.0 contact hours is provided by Postgraduate Institute for Medicine.

Pharmacist Continuing EducationCredit Designation | Postgraduate Institute for Medicine designates this continuing education activity for 7.0 contact hour(s) (0.7 CEUs) of the Accreditation Council for Pharmacy Education. (Universal Activity Number – 0809-9999-18-109-L04-P) Type of Activity: Knowledge.

This program has been approved for 7.0 contact hours for use in fulfilling the continuing education renewal requirements of the Certified Professional in Healthcare Information and Management Systems (CPHIMS).

This program has been approved for 7.0 contact hours for use in fulfilling the continuing education renewal requirements of the Certified Associate in Healthcare Information and Management Systems (CAHIMS). #HIMSS18

Jointly provided by Postgraduate Institute for Medicine and HIMSS.

For information about additional credit types offered and to claim continuing education credit, please go to

www.himssconference.org/CE.