momentum 2010 w/ rick devenuti

Information Intelligence Group

The Information Advantage for Solving Today’s Business Problems

Rick DevenutiChief Operating Officer


Information Intelligence GroupInformation Intelligence Group

InformationGovernance

xCPInformation

Access

OUR MISSION

Help our customers get maximum leverage from their information

Be theleading

providerof productsand services

for informationgovernance

Deliver theleading

platform forinformation

enablebusiness

applicationsand solutions

Build aportfolio

of softwareproducts

for securelyconnectinginformationwith people


Simplified Strategy

• Save You Money

• Reduce Your Risk

• Increase Your Agility


The True Measure: Net Promoter®Intuitive Measurement System to ImproveCustomer Experience and Increase Loyalty

PromoterPassiveDetractor


Quality

Business Requirements


Focus onEnterprise Quality

Product development internal release criteria are met

Committed features are delivered

Internal deployment of solution

Successful deployment withlate-stage beta customers

The Controlled Release Process


ProductRoadmap


1. Composite Content Apps

2. Cloud-based Content Management

3. Enterprise Information Management

4. eDiscovery

5. Enhanced Search/Content Analytics

6. Legacy Information Management

7. Next Generation WebContent Management

8. Shared Services for ECM

9. SharePoint for Content Management

10. Video Content Management


1. Composite Content Apps Documentum xCP

2. Cloud-based Content Management Private Cloud today, Atmos

3. Enterprise Information Management The Documentum Platform

4. eDiscovery SourceOne Kazeon

5. Enhanced Search/Content Analytics CenterStage

6. Legacy Information Management Application Retirement

7. Next Generation WebContent Management Web Experience Solution by FatWire

8. Shared Services for ECM The Documentum Platform

9. SharePoint for Content Management Basic vs Case

10. Video Content Management Media WorkSpace


Composite Content Applications

xCP


Case

• Tens to thousands/day• Some touch• Structured process desirable• Information/content-centric

• Activities (cases)• Claims processing,

HR on-boarding

• Manual—ad hoc processes• Generic workflows• Custom-built applications

Transaction

• Millions++/day• Low touch• Highly structured process• Relational data-centric

• Transactions• Financial, CRM, ERP

• Packaged applications• (Oracle, MS, SAP)• Custom apps on db

Project

• Small number/team• Very high touch

(knowledge workers)• Limited structure

• Projects• Tasks, initiatives

• Project management software

• E-mail• Collaboration tools

Attributes

Process / Application Examples

Process Enablement / Automation

Business Process Landscape


Solution: Intelligent Case Management

PeopleData

Content

Collaboration

Reporting

Policies

Events

Communication

Process

A collection of unstructured and structured (1) processes, (2)

information, and (3) interactions that needs to be orchestrated to

make an optimal business decisionCase:


Process safety management

FERC eTariff

Transmittals process

Well log file management

SOP processing

Grants management

Tax processing

Unemployment

Welfare services

Loans operations

New account opening

Dispute resolution

Wealth management

Claims management

Underwriting

New account opening

Policy management

Virtual patient records

Claims processing

Member enrollment

Revenue cycle management

Front Office

Energy &Utilities

PublicSector

Financial Services Insurance Healthcare


FinanceHuman

ResourcesCustomer

ServiceLegal

Corporate Services

Accounts payable

Accounts receivable

Claims and dispute resolution

Supplier management

Order-to-cash

Procure-to-pay

Benefits administration

Employeeon-boarding

Employee off-boarding

Employee performance review

Customer correspondence

Call center

Constituent service

Contracts management

Legal matter management

Auditing and compliance

Environment, health and safety

Facilities and equipment management

Quality and performance monitoring

Travel management

Back Office


eDiscovery


eDiscovery – Kazeon


Legacy Information Management


Legacy Applications

Files on servers (e.g. specs) Images (e.g. Invoice scans) Supports system of record (e.g. ERP or LOB app)

Transactional data Stored in relational database tablesManaged by system of record

(e.g. ERP or LOB app)

For how long to retain?Where to hold for legal purposes? Embedded within application

UnstructuredInformation

StructuredInformation

InformationRetentionBusiness Logic


Legacy Applications

Discover legacy content on file servers Index and move to secure, appropriate

storage tier

Advanced retention, records and legal holdManage as PDF Access-anywhere via Documentum

clients and APIs

Source One eDiscovery –Kazeon

EMC DocumentumContent Server and RPS

Retire structured data to future-proof XML Efficient storage, fast query Easily constructed user interface for access

xDB for Application Retirement


Next Generation Web Content Management


WEM

Participate

AnalyzePublish

Conceptualize

WCM

Web Experience Management

DeliverPublish

DesignAuthor


Three things you should be thinking about.


A Strategy forInformationGovernance


ArchivingCompliance/

Records Management

Search andeDiscovery

InformationGovernance


FileRemediation


Kazeon for IT


SharePoint


SharePoint: Why It Challenges IT

GrowthVisibility Management


eDiscovery

Our Strategy for SharePoint

DocumentumAdvanced Records

Management

SourceOnefor

Sharepoint

DocumentumECM and Control

ECM-centric need

Enhance SharePoint ECM capabilities

Integrate SharePoint into broader information infrastructure

Comprehensive retention and records management

SourceOnePerformance and Governance

Operational focus

Enhanced performance

Rapid deployment—quickly optimize storage and reduce costs

Extended information governance capabilities—archiving, compliance and eDiscovery

MyDocumentum

DocumentumRepository

Services


Quality

Business Requirements


Simplified Strategy

• Save You Money

• Reduce Your Risk

• Increase Your Agility

momentum 2010 w/ rick devenuti

Technology