CURRICULUM-VITAE

MOHAMMAD NAWAZ

Mail ID: Nawaz8smile@yahoo.com

Mobile: -09310812502

K-block, House No.1695/19, Sangam Vihar, Near MCD School, New Delhi-110080

Career Objective __________________________________________________________________________ To work in an organization for the development of my skills, to contribute in Company’s success and knowledge

to have symbiotic relationship with the company where I can put all my efforts to Company’s growth.

Experience Summery ______________________________________________________________________

Linux & Windows support. Working on Cent OS, Linux (RHEL 6 and 7) Ubuntu and his commands. Monitor Linux servers (Storage, Connectivity, Logs). Working on Windows and Windows Server / Active Directory . Knowledge of Virtual Softwares (Oracle VMware, VMware Workstation, VPN Microsoft Virtual PC). Thunderbird, MS-Outlook 2003 to 2010 Configuration, troubleshooting and taking backup. Troubleshooting skills in Computer H/W, Thin Clients & Network components. Performing Administrative task like creating user accounts, maintaining user’s profiles, lock unlock logs checking in

AD, provide domain user right and security (Both Windows and Linux platforms). Network Knowledge of TCP/IP. Knowledge of Windows 98, Windows XP, Windows 7,8, Vista, Windows 2003 server, CentOS, Linux. Installing, configuring, administrating and troubleshooting computer hardware, software and Internet streams.

TECHNICAL QUALIFICATION:- Diploma in Hardware & Networking from Oxford Institute South Ext. 2006-07 Diploma in MCSE from Rooman Institute of Technologies South Ext.1-2007 Diploma in CCNA from Rooman Institute of Technologies South Ext.-1-2008 Done RHEL7 (Linux 7) From Network Nuts South Ext.1-Nov 2014 to June 2015 Now preparing for Red Hat certification on RHEL7.

ACADEMIC QUALIFICATION :- BCA from Shobhit University Meerut, UP. 2014 12th from CBSE Board with Second Division.2006 10th from NIOS New Delhi with First Division 2003

EXPERIENCE

3i-Infotech Consultancy Services Ltd. Jan 2016 TillDesignation-Resident Linux engineer

Project:- Center for Railway Information Systems (CRIS) Install Linux RED HAT, CentOS, Unix OS to the Systems. Daily monitoring for Application and Storage server by monitoring tools,

Making Basic bash script as per company’s requirement. Scheduling Crontab jobs as per company’s requirement. Giving the Permission for appropriate user on directories. Taking care of CA tickets related to various Linux, Unix, Windows related issues. Installing and Provide support for Linux, Windows, Embedded Thin Client OS related issues. Installing & configuring file servers like NFS, SAMBA, HTTP & FTP for remote sites. Manage users ID and permission for application server. Maintaining the servers application and his storage and Networking connectivity. Take care of warranty and AMC Hardware related issues. Dealing with concern Vendors for IT related calls.

Clay Telecome Pvt.Ltd Feb 2015 to Nov 2015Designation:-Windows and Linux Engineer (10 Months)

Install and manage Windows and Linux systems. Monitoring Network storages, Application servers, VM server and Local connectivity on daily basis. Manage Domain user related issue. Manage Central Antivirus (McAfee) and its issues. Configuring Microsoft outlook (2007-20010) and troubleshooting. Provide remote support to different locations support to different locations (Gurgaon, Ahemdabad,Chennai, Banga-

lore, Pune). Create and manage new users, Email IDs etc, and resolve company’s IT related problems. Provide Software, Hardware, Network Support and Operating System support to all company locations. Giving remote support through Remote Desktop, WebEX, Team Viewer, SharemyPC, Ammyy Admin. Responsible for all kind of troubleshooting in internal Hardware and software issue (Delhi head office) Manage the widows server 2003, 2008, Antivirus server, As par company given the permission to the users access

the share files and folders and other desktop Related Problem, Mail configuration & troubleshooting; backup. Installations of Linux (RHEL7) CentOS (6.3, 6.6 and 7) Installation of required software by RPM and YUM.

3i-Infotech Consultancy Services Ltd. Dec 2013 to Feb 2015 Designation- Windows and Linux Support Engineer (1 Year and 2 Months) Project:-CRIS (Center For Railway Information System) Central IT Service Helpdesk. Handling\Resolving Hardware and Software issues. Preparing reports like: Monthly call report, Weekly Call Report, Daily Call report, Pending Call report. Regular tracking on Pending Incidents. Assigning calls to the Engineers. Preparing Daily pending call report. Preparing Daily Call Analysis Report. Opening tickets in call logging tool/Ticketing system (I-Enable). Vendor Interaction. Managing Mail communications. Follow up with Respective stake holders. Co-ordination with resolving agencies (internal & external) for resolution of tickets. Provide assistance, as requested, for second and third level support issues. Monitor Application Server and Database Server (Linux) performance like Hard Disk, Network and processor perfor-

mance and maintain weekly report. Run scripting on Database server (Linux) like daily, weekly and as per requirement. Working on Vim editor. Using TOP command for Monitoring Linux Servers. Installations of Linux (RHEL 6/7) CentOS (6/7), and troubleshooting.

CMS July 2013 December 2013Designation:-BMC Technical Helpdesk (5 Months Contractual)& Project commander.

Project:-Prometric IT Service Helpdesk Installation and maintenance of AD, DHCP, PROXY Servers. Ticketing system on BMC Tools. Take care escalation regarding engineer availability and Technical issues. Manage engineers attendance. Making Daily updates for the project. Giving remote support through Remote Desktop & WebEX. Troubleshooting Local software and services issues (Server, Proxy, Admin, Client PCs.) LAN & WAN connectivity re-

motely or verbally.

3i-Infotech Consultancy Services Ltd. April 2011 to June 2013Designation- IT Executive (2 year and 2 months)

1. Project:- Jeevan

Central IT Service Helpdesk Logging call for Hardware issues.

2. Project:- Mother Dairy Central IT Service Service Helpdesk. Windows and Linux support. Monitor Application and Database (Linux) servers in local DATA CENTER. Giving remote support through VNC & Team viewer. Take care of Internet and proxy services issues. Preparing reports like: Monthly call report, Weekly Call Report, Daily Call report, Pending Call report Regular tracking on Pending Incidents. Handling\Resolving Hardware and Software issues. Assigning calls to the Engineers. Preparing Daily pending call report. Preparing Daily Call Analysis Report. Opening tickets in call logging tool/Ticketing system(I-Enable). Vendor Interaction. Managing Mail communications. Follow up with Respective stake holders. Co-ordination with resolving agencies (internal & external) for resolution of tickets. Provide assistance, as requested, for second and third level support issues. Provide support when client calls are escalated. Troubleshooting Local software issues (SAP, Outlook, AD, Data card) LAN & WAN connectivity remotely or

verbally.

D-Link India Ltd, November 2009 – March 2010Designation –Jr. Network Engineer (RMA) (5 months) Contractual

Firmware up-gradation of D-Link products ADSL Router, Switches and Modems. Troubleshooting Hardware and Networking Products e.g. soldering, check to multimeters and replace.

Testing, Installation, debugging and providing technical support to D-Link Network Products. Configuration of wireless products (GLB, DIR-300, ADSL etc).

ALISHA SYSTEM PVT LTD, March 2007 to August 2009 Designation-Desktop & Networking Engineer. (1 years and 6 months)

Management of service. Instillation of software’s Product recycling for the purpose of service. Troubleshooting of all kind of Hardware Problems. Basic concepts of Hardware & Networking products, Such as assembling desktop, laptop, printers, LAN, WAN, Wireless, Interface Converters etc. Setup of all these products.

PERSONAL DETAILS: -

Father’s Name : Late Mr. Abdul BarkatMother’s Name : Mrs. Kamrun KhatunDate of Birth : 17 October 1987Gender : MaleMarital status : MarriedNationality : IndianLanguages Known : Hindi, English and UrduPAN No. : ANJPN7743DPassport : YesHobbies : Painting, Playing Chess, Watching animated movies.

Declaration__________________________________________________________________________ I hereby declare that all the particulars stated in this CV are true to the best of my knowledge and belief.

Date:-

Place: - (Mohammad Nawaz)