Mohamed Naeim Hassan Radwan Mohamed Naeim Hassan Radwan Dubai, United Arab Emirates

+971 50 7966964moe_n_15@hotmail.com

Career Aspiration Seeking for a highly motivational and challenging position in a commercially oriented organization, for implementing my skills and abilities attained through my education and experience along with my willingness to learn further. I hereby submit with the hope that you will consider me for a suitable post in your esteemed organization.

Academic Qualifications and Courses

CISCO training course Phase 1 - (ICND1) Interconnecting Cisco Networking Devices part 1 Phase 2 - (ICND2) Interconnecting Cisco Networking Devices part 2Learning Partner: Synergy professional service - Global Knowledge

Faculty of management studies - Diploma in business administration

Personal Attributes Fluency in Arabic and English (Read, Write and Speak) Excellent customer service skills – Able to convince

clients. Strong organizational skills. Excellent negotiation skills. Strong ability to handle and attain the essential job

functions independently as well as able to work well in a team environment.

Skilled to practice modern management techniques.

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Thorough knowledge of modern office procedures, practices and equipments

Ability to exercise judgment and discretion of sensitive/confidential matters

Good time management and planning skills, especially with a view to reporting to deadlines.

Ability to establish and maintain harmonious internal and external business relationships.

Professional Expériences

Al-Futtaim Private Company LLC. (AFGRE) Al-Futtaim Group Real Estate Dubai - UAE

Sales and Leasing Executive Mar 14 – Till Date

Communicate effectively and coordinate with the landlords in terms of logistics to obtain the lease documentation and understand the lease attestation requirements with government authorities.

Meeting Local Landlord around the emirates ( Dubai, Abu Dhabi, Ras AL Khaima, AL Fujeirah, Al Ain, Sharjah ,Ajman and Umm al Quwain).

Dealing with the DREC and Land Department. Dealing with Municipalities in all the emirates. Dealing with DEWA for Connecting and Disconnecting

Accounts. To ensure that all lease contracts are being renewed in

timely manner with in local rules and regulations and as per the company system and policy.

Obtain all the necessary documentation required to carry out activities such as leasing, renewals.

Efficient coordination with landlords and government authorities to complete lease renewals.

Develops and implements policies and procedures to improve efficiency and profitability of the department.

Monitor incoming emails and answer or forward as required.

Responsible to prepare and type the tenancy contract in line with the policy.

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Following up on a day-to-day basis to ensure that all lease contracts are being renewed in timely manner with in local rules and regulations and as per the company system and policy.

Obtain all the necessary documentation required to carry out activities such as leasing, renewals, moving in, moving out etc.

Efficient coordination with landlords and government authorities to complete lease renewals.

Develops and implements policies and procedures to improve efficiency and profitability of the department.

Monitor incoming emails and answer or forward as required.

Building and maintaining relationships with clients and key personnel within customer companies.

Conducting business reviews to ensure clients are satisfied with their products and services.

Alerting the sales team to opportunities for further sales within key clients.

Letting customers know about other products the company offers.

Attending meetings with clients to build relationships with existing accounts.

Achieving client relationship targets and KPI’s as set by the Head of Sales.

Working closely with Account Managers and Sales Consultants.

Escalating and resolving areas of concern as raised by clients.

Carrying out client satisfaction surveys and reviews. Monitoring company performance against service level

agreements and flagging potential issues. Updating the CRM and ensuring account managers are

aware of changes within clients. Passing leads to the sales team and following up on

progress.

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Liaising with internal departments to ensure client needs are fulfilled effectively.

Decision Makers TV –Media City Dubai – UAE Liberian Feb 10 – Dec 13

Handling the Schedule of the play list programs. The Transmission log, which runs the channel, has to be

generated and sent to transmission center daily for all the channels. The log is the heart and soul of the channel operation. It contains second to second information of what events should run on the

Channel on the specified date. The system also generates all Scheduling related reports.

VIEWER tapes controller.

Microsoft DUBAI ( DIC ) Dubai - UAE Telemarketing Representative May-08 – Dec 09

Establishes insurance policies by obtaining client information; determining eligibility; maintaining database.

Determines eligibility by comparing client information to requirements for Marketing Publicity .

Converts inquiries into sales by answering inbound telephone calls.

Maintains communication equipment by reporting problems. Documents transactions by completing forms and record logs. Maintains database by entering, verifying, and backing up data.

Al Tamyaez General Trading Ajman , UAE Sales Executive Mar 05 – June 05

Dealing with export sales. Handling telephone lines, receiving guests and visitors- both local & foreign,

arranging inter- office meetings.

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Making outdoor sales and introducing products in the U.A.E. Call Center in International Institute Research Marketing

Dubai TV Dubai, UAE Technical Assistant Mar 03 – Apr 04

Co-operate with dealers channel in order to provide our customer with the latest & advance technology.

Ensuring proper upkeep of the records music. Assisting the head of customer service Dep. In any other related issues. Conduct inquiries, survey and questionnaires with the customer reading all

aspects of customer satisfaction i.e. service facility, level of cooperation and response to customer requirement and needs.

Personal Details 6.9.1981 | Male | Married | Employee Visa (Transferable)

Hobbies / Interest • Reading plays an important part of my life, I enjoy all forms of music and

• playing basketball, Playing Ice Skating.

• Determination activities (running, swimming, cycling, climbing, etc)

References Can be furnished immediately upon request

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