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    CHAPTER 1 (Session 2)

    COOPERATIVE BANKS IN CHANGING BANKING SCENARIO GOI REVIVAL PACKAGE FOR STCCS

    With one of the largest acreage of cropland in the World and 11%of worlds land

    under agriculture, India continues to be one of the most prominent agricultural

    economies of the world. There is a huge untapped potential in the Indian market

    for food and agribusiness, both in mature sectors such as agri-inputs, edible oil

    and sugar, as well as the emerging sectors like dairy, poultry, fruits & vegetables

    and biotechnology.

    India is the seventh largest and second most populous country in the world.Population of India rose from 361 million in 1951 to 846.3 million in 1991,

    breaching the billion marks in the year 2000. The population is expected to

    increase at the rate of 1.54% per annum until 2010, or another 162 million people.

    The estimates made by the Planning Commission indicate that the Indian

    population will be of the order of 1.6 billion by the year 2050.

    A new spirit of freedom is now stirring the country, bringing sweeping changes in

    its psyche. Today, India is one of the most exciting emerging markets in the world.Skilled managerial and technical manpower that match the best available in the

    world and a large middle class provide India with a distinct cutting edge in global

    competition.

    The Indian economy recorded a growth of 5.4% during 2001-02 and has grown at

    the level of 9% for three years since 2005-06 and the accelerated growth

    performance was attributed mainly to agriculture sector which grew at a rate of

    4%. Agriculture accounted for about 22% of the Indian GDP with 65% of

    population engaged in agriculture.

    Cropland in India accounts for almost half the geographical area of 328.8 million

    hectares. The production of food grain in India during 2001-02 was 209.2 million

    tons and has crossed 230 million tons during 2007-08. India is the worlds

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    second largest producer of wheat and paddy and the leading producer of fruits

    and vegetables. However, the productivity of Indian crops remains at 40-50% of

    global average, largely due to lack of adoption of modern agriculture technology

    and inputs. To keep pace with the needs of the expanding population, India needs

    383.2 million tons of food grains at current levels of per capita availability by 2020

    and it may even go up since economic growth translates into higher purchasing

    power and hence higher consumption.

    Credit is one of the crucial inputs for propelling the growth of agriculture. For the

    past few decades, institutional finance is coming in a big way to help the Indian

    farmer in increasing the productivity and production. All Rural Financial Institutions

    have played a crucial role and the role of Cooperatives was laudable till the end of

    20th century as the largest purveyor of agricultural credit. However, with the

    liberalization and the reforms that had swept the banking industry in the past

    decade and half had diminished their leadership position and made the way for

    the new players to fill the gap. The share of the cooperatives in agriculture which

    used to be around 70% even in late 90s had slipped down to less than 30% due

    mainly to inertia to keep pace with the changes and efforts not matching with

    those of competitors especially from Commercial Banks of Public and Private

    sectors. A table illustrating the scenario is given below:

    Flow of Institutional Credit to Agriculture from 1992-93 to 2004-05

    Agency 1992-93 1997-

    98

    2000-01 2001-

    02

    2002-

    03

    2003-

    04

    2004-

    05

    Cooperative

    Banks

    9378

    (62%)

    13975

    (44%)

    20718

    (39%)

    23524

    (38%)

    23636

    (34%)

    26875

    (31%)

    31231

    (25%)

    RRBs 831

    (5%)

    2040

    (6%)

    4219

    (8%)

    4854

    (8%)

    6070

    (9%)

    7581

    (9%)

    12404

    (10%)

    Commercial

    Banks

    4960

    (33%)

    15831

    (50%)

    27807

    (53%)

    33587

    (54%)

    39774

    (57%)

    52441

    (60%)

    81481

    (65%)

    Total 15169 31846 52744 61965 69480 86897 125116

    Note: Figures in brackets indicate its % over the total

    Source: NABARD Annual report, 2005-06

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    When the cooperative banks share in the agricultural sector is declining, public

    sector commercial banks & private sector banks are emerging as new champions

    in agricultural and rural banking. ICICI bank experienced a 37% growth in rural

    and agricultural portfolio from Rs.146.87 billion to Rs.201.79 billion during 2006-

    07. Agricultural lending accounts for around 10% of SBIs loan book in the

    financial year 2007 at a year-on-year growth of 33%. (Business Outlook, July 20,

    2007)

    The present banking scenario in India is witnessing sea changes. Adoption of policy

    reforms in Indian economy has resulted in the change of economic order towards

    the process of Liberalization, Privatization and Globalization (LPG). The

    Liberalization of the financial sector in India is exposing Indian banks to a new

    economic environment that is characterized by increased competition and new

    regulatory requirements. As a result, there is a transformation in every sphere of

    activities of the banks in India, especially in Governance, nature of business, style

    of functioning and delivery mechanisms. The new generation banks brought the

    necessary competition into the industry and are spearheading changes towards

    higher utilization of technology, improved customer service and innovative products.

    In spite of their huge and monolithic and bureaucratic organizational structure,

    public sector banks also proved to be surprisingly nimble and flexible to meet the

    emerging needs of customers. Thus, there is a paradigm shift form the sellers

    market to buyers market in the industry which forced the bankers to change their

    approach from conventional banking to convenience banking and mass banking to

    class banking. The shift has also increased the degree of accessibility of bank to

    common man for his varied of needs andrequirements.

    The business of banking revolves around effective mobilization and efficient

    application of funds of the bank. Changes taking place in the banking business in

    recent years as a result of the financial sector reforms are too fast and challenging

    to the bankers. This has created a complex business climate on the one side and

    opened up wide opportunities in the area of investments, advances, services and so

    on. The approach to the credit policy of the banks has also changed. Besides, the

    services so far offered by the bankers have taken a new leaf and experiencing

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    drastic developments. Banking Sector has been dealing with only paper currency till

    the third quarter of 20th century. Excepting the mode of telegraphic transfer, the

    transfer of funds in banking has been either through currency or instruments like

    cheque, demand draft etc. The final phases of 20th century had witnessed plastic

    currency in the form of Credit cards, Charge cards, Money cards etc. Cards are

    gradually being used by a large number of people as it avoids carrying of paper

    currency and its connected risks. As the situation changes, the issues confronting

    the bankers are also new, unique and not experienced before. Though Cooperative

    banks are also operating in the same environment, they became mute spectators to

    rapid changes happening in the present banking sector as illustrated below:

    Customer Focus: Hectic competition in the banking sector put the customers on

    the drivers seat by getting their required products and services. As the business

    environment changes across industries, the customers expectations are also

    growing. The facilities and options put forth by banks to customers made the

    present customers demand more through customer service. Customer service is

    the main guiding factor to enhance banks reputation and ensure their survival in

    the competitive environment. Increased competition, technology driven services,

    lower entry barriers leading to new entrants, less protective regulation, increased

    autonomy for the banks etc are some of the features of the new trend. These

    characteristics have resulted in introduction of various reform measures. Thus in

    the bankers point of view, the customer service had undergone metamorphosis

    over the years beginning with Serving followed by Pleasing, Delighting and now the

    ultimate challenge for all is Retaining the customers. Shamrao Vittal Cooperative

    bank, Mumbai recently had taken a decision to send all the office assistants,

    attenders of its head office to its branches in order to give better attention to the

    customers.

    Branch Banking: Expansion of branch network is one of the means to augment

    business. The new generation private sector banks and foreign banks have started

    exploiting business potential through other strategies as well. Traditionally public

    sector commercial banks have been able to augment the business level by

    increasing their branch network.

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    Transparency and Disclosures: With a view to ensuring meaningful disclosure of

    the true financial position of banks and to enable the users of financial statements

    to study and have meaningful comparison of their positions, a number of measures

    were taken by RBI.These disclosure norms covered aspects like capital adequacy,

    asset quality, profitability, country risk exposure, risk exposure in derivatives

    segment etc. In the context of implementation of Basel II norms, RBI has proposed

    enhanced disclosure norms for implementation by banks.

    Capital Adequacy Norms: Norms stipulated by the Basel Committee on Banking

    regarding measures for capital augmentation and capital standards were

    accepted by RBI and the same have been under implementation. The main

    objective of capital adequacy norm is to strengthen the soundness and stability of

    the banking system, Capital adequacy ensures that the financial fundamentals of

    the banks are strong. Capital adequacy ratio is the ratio of capital fund to risk

    weighted assets expressed in terms of percentage.

    Best Practices Code: The Best Practices Code represents detailed procedural

    rules for entering into transactional relations within the banks. The objective of

    BPC is to ensure that all procedures, especially in sensitive areas are well

    documented, compared with national and international best practices and

    improved upon in the light of the experience gained. Best practices Code involve

    examination of all procedures, products, activities and systems. It needs to be

    integrated with the over-all risk management strategies of the bank. RBI issued

    guidelines for ensuring minimum level of uniformity in content and coverage of

    Best Practices Code.

    Business Process Re- engineering: Business Process Re-engineering

    represents transformation of select processes and procedures with a view to

    empower the bank with contemporary technologies, business solutions and

    innovations that enhances the competitive advantage. It is the fundamental

    reconsideration and radical redesign of organizational processes in order to

    achieve drastic improvement of current performance. It seeks to enhance the

    value of services to the customers. Four important aspects are (i) Customer (to

    give him enhanced value), (2) Competition (to meet successfully), (3) Change (to

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    meet it) and (4) Cost (to reduce). There are three key parameters (i) Customer

    Service, (ii) Product innovation and (iii) Operational excellence. BPR seeks to

    further the strategic goals of the bank.

    Corporate Governance: Corporate Governance refers to conducting the affairs

    of a banking institution in such a manner that gives a fair deal to all the

    stakeholders, i.e.. Shareholders, bank customers, regulatory authorities, society at

    large and employees.

    Corporate governance is important for bankers as majority of them are in public

    sector, where they are not only competing with each other but with other players

    in the banking system. Corporate Governance is to create an environment to help

    the management to enhance the stake holders value.

    Liberalized Branch Authorization Policy: RBI has liberalized and rationalized

    the policy for authorization of branches and it has put in place a framework for

    branch authorization policy which would be consistent with the corporate strategy

    of banks. While considering applications for opening branches, RBI shall give

    weightage to the nature and scope of banking facilities provided by banks to

    common persons, credit flow to priority sector, pricing of products and banks

    efforts towards promotion of financial inclusion and enhanced services.

    The system of granting authorization for opening individual branches from time to

    time, is replaced by a system of giving aggregated approvals, on an annual basis,

    through consultative and interactive process. The authorization given would be

    valid for one year from the date of communication.

    Banks are not required to approach RBI for license and instead submit proposals

    for opening of branches and on the basis of consolidated authorization granted,

    they may proceed to open branches.

    Insurance business by Banks- Banc assurance: Banks may undertake

    insurance business either on risk participation basis (underwriting) or do insurance

    business as an agent of insurance companies on fee basis. Insurance business

    offers an opportunity to banks to increase fee based income thereby improving

    profitability. Banks may undertake insurance business (underwriting) on fulfillment

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    of certain parameters relating to net worth, capital adequacy, continuous profit,

    low NPA etc. The insurance activity shall be undertaken by forming a subsidiary.

    Banks equity stake can be 50% of the insurance entity.

    Banc assurance helps the banks to build synergy between insurance business

    and bank branch network to sell insurance products through banking channel.

    RRBs, Urban Cooperatives and DCCBs are also allowed to undertake banc

    assurance business. With the tie up of HDFC Standard Life Insurance Company

    Ltd, Saraswat Cooperative Bank, Mumbai sells the life insurance products of

    HDFC. With the tie up with Bajaj Allianz General Insurance Company Ltd,

    Saraswat Cooperative bank sells the general insurance policies of Bajaj Allianz.

    Universal Banking: Universal Banking represents all kinds of activities of

    banking, development financing subject to compliance with statutory and other

    requirements prescribed by RBI, GOI and other enactment. Activities include

    accepting deposits, granting loans, investing in securities, credit cards, project

    finance, remittances, payment systems, project counseling, merchant banking,

    foreign exchange operations, insurance etc.

    Retail Banking: Increase in purchasing power and emergence of strong middle

    class, development of retail market have increased the scope for retail banking in

    India.

    Retail Banking has three main features;

    Multiple products

    - deposits, credit cards, insurance, investments etc

    Multiple delivery channels

    - call centers, branch, internet, Kiosk etc

    Multiple customer groups

    -consumer, small business, corporate etc.

    Public sector commercial banks and new generation private sector banks have

    been successful in creating strong retail banking segment. Focus on retail

    banking has contributed to increasing market share of private banks in total

    advances. Retail loan account for a significant portion of the loan portfolio of new

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    private sector banks. It formed 53% of HDFC banks and close to 65% of ICICI

    banks advances as on 31st March, 2007. Still there is wider scope for expansion

    of retail banking for other banking sector in India.

    Retail loans have been a prime driver of credit growth in recent years, witnessing

    a growth of over 40% in 2004-05 and 2005-06. As a percentage of gross

    advances, it increased from 22% in 2003-04 to 25.5% in 2005-06. The objective

    of retail banking is to increase penetration by providing increasing level of

    services and access, by offering value added services to customers. It consists of

    three elements, viz, deposit products, loan products and other products. Other

    value added services are also being offered by banks. The key retail loan

    categories are mortgage finance, auto finance, personal finance, credit cars and

    consumer durable finance. Cross selling of various retail products also takes

    place.

    Cross Selling: It represents additional services offered to existing customers,

    with a view to expand banking business. It results in reduction of cost and

    enhances satisfaction level of customers. While public sector banks have not

    gone deep into the concept, new generation private sector banks are embarking

    upon cross selling to maximize income. The main benefit is reduction of cost as

    the cost of contracting a new customer is much higher than to serve an existing

    customer. Cross selling enables creation of brand value. The existing customer

    base of the banks is used for the purpose of cross selling. It is not a transaction

    based activity but is primarily a relationship building exercise.

    Outsourcing of work by Banks: Outsourcing represent utilisation of services of

    another entity or outside service provider to perform certain functions/activities,

    continuously which otherwise would have been normally undertaken by the bank

    itself. This may be through an affiliated entity (say a subsidiary) or an external

    entity like a marketing agent. The outside service provider is an entity undertaking

    the outsourced function on behalf of the bank. Outsourcing enables them to

    economise their cost of operations. It however involves certain risks like strategic

    risk, reputation risk, compliance risk, operational risk, exit strategy risk, counter

    party risk, contractual risk, access risk, concentration risk, systemic risk etc. The

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    failure of service provider in providing quality service, breach in

    security/confidentiality, non compliance with legal and regulatory requirement etc

    may lead to financial losses to the outsourcing bank and hence they should guard

    against such risks. There is need for adoption of proper risk management

    practices in this regard. As per latest RBI guidelines, outsourcing of certain

    functions like core management functions, internal audit, compliance, decision

    making etc is not allowed.

    Business Facilitators Model : NGOs, Farmers' clubs, Cooperatives, Community

    based organizations, IT enabled rural outlets, post offices, insurance agents,

    panchayats, village knowledge centers, ACABC units, KVKs, KVIC/KVIB units

    may be involved in the models.

    Activities / Services

    Identification of borrowers and activities

    Collection and processing of loan applications

    Creating awareness about various bank products

    Advice on managing money and debt counselling

    Processing and submission of applications to banks

    Promotion and nurturing of SHGs and JLGs

    Post sanction monitoring

    Monitoring and handholding of SHGs/JLGs

    Follow up for recovery

    No approval of RBI is required for using intermediaries for these services

    Business Correspondents Model: NGOs, MFIs, Societies registered under Co-

    operative Societies Act, Sec 25 companies, registered NBFCs and post offices

    are eligible to be covered. While engaging these agencies, banks may ensure that

    they are well established, enjoying good reputation and having the confidence of

    local population. Banks are to give wide publicity and avoid being

    misrepresented.

    Services/activities

    all activities listed under Business Facilitators model

    disbursal of small value of credit

    recovery of loan

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    collection of small value deposits

    sale of micro insurance, mutual fund products, pension products

    receipt and delivery of small value remittances/other payment instruments

    Computerization: Another segment which tries to revamp the various sectors in

    general and banking sector in particular, is the introduction of computers in the

    functioning of the banking system. Management Information System of the banks

    is fully utilizing the benefits of computerization. The controlling units of the bank

    offices are connected to the Head Office of the bank and also amongst

    themselves. All types of communications are now by way of computerized output

    of letters, statements etc.

    One of the areas of computerization is total branch computerization. Under this

    package, all the sections of the bank branch, viz., cash, deposits, advances,

    minor heads of subsidiaries, day book, trial balance, etc. are computerized. The

    data given as input in one section is getting recorded in the contra section. The

    system normally does not admit any entry in which the amounts of debit and credit

    do not tally with each other. Thus the differences on account of transfers are

    totally eliminated.

    Another package under branch computerization is called as ALPM which means

    advanced ledger posting machines. In this package, the deposit sections, current

    account. Savings bank, overdraft, day book etc. are computerized. This package

    does not cover cash, advances, etc for computerization.

    ELECTRONIC BANKING

    One of the most exciting growth phases for the banking sector is the emergence

    of technology-enabled business models, which led to geographic expansion,

    wider product offerings and newer revenue streams. Perhaps no other sector has

    been affected by advances in technology as much as banking. Almost all

    segments of the banking sector witnessed phenomenal growth. The share of

    private sector banks in total assets increased from 10% in 1998 to 23% in 2006.

    Electronic banking means banking done electronically. Transaction handling,

    cash management, account reporting are done through electronic media. Banks

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    today reach their customers through ATMs, Point of Sale Devices, Telephone

    Banking, Internet banking etc. Thus, bank is getting itself presented as a

    technology driven unit in the banking sector with the means of electronic banking.

    Customer visits are reduced and thereby human intervention and their

    consequences are avoided resulting in the reduction in the establishment cost to

    a greater extent. Electronic Banking comprises of the following:

    a) Electronic Funds Transfer

    b) Electronic Clearing System

    c) Tele-banking

    d) Automated Teller Machines

    e) Shared Payment Network System

    f) Credit Cards/Debit Cards

    g) Corporate Banking Terminals

    h) Point of Sale Terminal.

    i) Electronic Data Interchange

    a) Electronic Funds Transfer:

    Transfer of funds has been made hither to in India by demand draft, mail transfer

    and telegraphic transfer. RBI has devised Electronic Funds Transfer

    (EFT)SYSTEM TO FACILITATE SPEEDER TRANSFER OF FUNDS

    ELECTRONICALLY. This will enable transfer of funds from bank accounts of one

    customer to the bank account of another customer. The sender and the receiver

    may be located in different cities or they may even bank with different banks. EFT

    is presently operative in Mumbai, Calcutta, New Delhi and Chennai. All the 27

    public sector banks are participating under EFT System.

    b) Electronic Clearing System

    This covers ELECTRONIC CREDIT CLEARING and ELECTRONIC DEBIT

    CLEARINGservices.

    i) Electronic Credit Clearing:

    It is a simple, reliable and cost effective solution for bulk and repetitive payment

    transactions of Companies and Government departments. Companies who have

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    to make bulk payments to a large number of beneficiaries prepare the credit

    instructions on the magnetic media and submit it to RBI. RBI processes the date,

    arrive at inter bank settlements and provide bank and branch-wise reports. This

    Credit Clearing services is available in 46 centres in India.

    The institution who wants to avail this facility has to register with the sponsor

    bank. The sponsor bank will forward a copy of the registration to RBI after

    allotting a registration number. The Institution has to prepare a magnetic media

    and submit to the sponsor bank. The sponsor bank would present it to the local

    clearing house. Clearing house debits the institutions bank account and credit the

    various destination bank accounts where the beneficiaries maintain their

    accounts.

    ii) Electronic Debit Clearing:

    It covers payment to utility companies like telephone and electricity bills. The

    customer on getting the telephone/electricity bill approaches his banker and

    authorizes the bank to debit his account and transfer the amount to the bank

    account of the utility company. The bank branch prepares a floppy and sends it to

    the service branch which ultimately reaches the clearing house. RBI debits the

    individual bank/s and credit the sponsor bank of the utility company. This service

    is available in Mumbai, Chennai, Calcutta and Delhi.

    c) Telebanking:

    The automatic voice recorder is used for simpler queries, which will get activated

    for certain specific and routine queries. Manned phone terminals are provided for

    answering complicated queries and transactions. The customer can actually do

    entire non cash related banking on telephone.

    d) Automated Teller Machines:

    The customer is provided with an ATM card which enables him to have his routine

    banking transactions done without interacting with a human teller. The card

    holder can withdraw money 24 hours a day on all days. Some cities are

    interconnected under this service so that the cardholder can withdraw cash at one

    city by getting access to his account in another city.

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    e) Shared Payment Network System:

    This is large network of ATMs spread in the city of Mumbai, Vashi and Thane.

    This is established as per the requirement of IBA. The participating banks issue

    universal cards to their customers for transactions. SPNS offers services like

    cash transactions, extended hours service, across the bank payments, utility

    payments, statements, cheque book request, standing instructions etc.

    f) Credit Cards/Debit Cards :

    CREDIT CARDS : This is a facility of making post payment, viz., purchase now

    and pay later. The customer can use his credit card within the fixed limits

    prescribed by his bank with various member establishments who display the

    acceptance of the cards in their office. The member establishments cover

    airlines, hotels, railway stations, shops etc. Most credit cards carry the facility of

    cash withdrawals every month which can be availed with any or selective bank

    branch of the issuing bank.

    DEBIT CARDS : This is a facility of prepaid system. Every time this card is used,

    the person who provides the service gets the money transferred from the account

    holders account. The buyer of the service who is the card holder, gets his

    account debited at his branch. The individual has to approach the issuing bank

    for getting a debit card. The bank issues the card with a Personal Identification

    Number. The Card is normally operated through an electronic terminal and the

    transaction authority, approval etc. are known when the card is swiped through.

    The account holder can never overspend beyond the balance in his account

    because the system will reject the transaction simultaneously. Citibank and Times

    Bank have so far launched debit cards.

    g) Corporate Banking Terminal:

    Large Corporate customers can log into the bank data base and have access to

    their accounts/transactions from their business places. Only some banks have so

    far provided this service to their corporate clients and that too to a limited extent.

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    h) Point Of Sale Terminal :

    A computer terminal is linked online to a computerized customer information file in

    a bank. A plastic magnetically encoded transaction card identifies the customer to

    the computer. During a transaction, the customers account is debited and the

    retailers account is credited by the computer for the amount of purchase.

    i) Electronic Data Interchange :

    EDI is the electronic exchange of business documents like purchase order,

    invoices etc. in a standard, computer processed, universally accepted format

    between trading partners. EDI can be used to transmit financial information and

    payments in electronic form. Recently some banks have provided the facility of

    using the standard formats for opening the accounts by downloading the same

    into the customers computer, generate the formats and use the same with the

    concerned bank for opening the account.

    Real Time Gross Settlement (RTGS)

    Under the present system whenever any person wants to make payment to

    another person, he draws a cheque in favour of that person and delivers it t him.

    The recipient deposits the cheque in his account. He will receive the clear

    payment after the cheque gets cleared for payment through clearing system. Ifboth parties maintain account in the same city, the cheque is cleared in

    comparatively short duration. If the parties maintain accounts in different cities,

    the clearance time is longer. It may go beyond 7 days also. Under RTGS instead

    of cheque, the message is delivered to the banker of the remitter. Eg. If Mr. X

    who is maintaining account with SBI Chiplun Branch wants to make payment to

    Mr.Y who is maintaining account with Corporation bank, Mangalore branch then

    Mr. X will give instruction to his branch to debit his account and remit the money to

    Mr.Ys account., giving the account number and unique IFSC code (which is very

    essential) of the Ys account. The Chiplun branch will debit his account and send

    the instruction to the nodal branch. The treasury department in turn inputs the

    message in the RTGS system provided by RBI. The RTGS settlement account

    of the SBI with RBI is debited and the RTGS settlement account of the

    Corporation Bank is credited. The message with full particulars will appear in the

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    RTGS system of corporation bank. Corporation bank in turn passes on the

    message to Mangalore branch and the account of Mr.Y will be credited. The time

    required for all this process will not be more than few minutes. Thus the

    settlement is now made on real time basis. Other than many commercial banks

    and private banks, Cooperative banks like Saraswat Cooperative Bank, Cosmos

    Bank are the members of RTGS.

    Automation in Cooperative Banks:

    The recent developments in banking technology and expansion of

    telecommunication network have ushered in new banking experience. Customers

    have benefited by way of quick and efficient service delivery. The increase in level

    of efficiency has been translated into higher profits for the banks. Most of the

    technology initiatives have been taken by new generation banks and the Public

    Sector Banks have also followed suits. Of late technology has penetrated into the

    Regional Rural banks as well. However, the cooperative banks have by and large

    remained in the periphery of this rapid technological development. Only a few

    cooperative banks have been able to adopt technology in a big way.

    Computerization is no doubt investment oriented and cooperative banks may not

    have the complete need or sources to go ahead with computerization.

    Nevertheless, when the entire country is marching ahead with computerization in

    the banking sector, cooperative banks cannot lag behind. Ernakulum DCCB in

    Kerala has implemented Core Banking Solutions. It also has mobile ATMs

    mounted on bus and boats. Lessons may be drawn from such banks and

    computerisation may be attempted by the cooperative banks. The revival

    package of Vaidyanathan Committee advocates computerisation in a big way.

    The package has provisions for providing computers to the PACS. With the

    introduction of computerisation, efficiency will increase, staff can be deployed for

    more field work and new products can be introduced by the banks.

    Cooperative Banks can consider using some of the software packages. Some are

    given below for adoption by cooperative banks:

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    a) Deposit accounts module; Opening of deposit accounts will be standardized.

    Pension accounts can be segregated in a single ledger which will be convenient

    for operations. Term deposit accounts package can be used for generation of

    printed deposit receipts, which will be attractive to be depositor customers.

    b) Back Office Package: Transfer waste entries can be captured under this

    system which will help tallying of debits with credits as a whole. The details will

    automatically be transferred to the respective subsidiaries. General Ledger

    System and also for Day Book. Trial Balance can be generated at any point of

    time to find out the closing balance under the various assets and liabilities.

    c) MICR Clearing and clearing package: This system will help for MICR

    instruments clearing. The system will automatically segregate bank-wise details

    of receipts and payments. Generation of information for individual banks will bring

    down the manual labour and time.

    d) Establishment package: This system will help centralization of payment of

    salaries, Deduction particulars, and credits to the branches where the loan

    accounts are maintained, payments to Stores and Credit Society etc. Dearness

    Allowance calculations can be made automatic. Generation of increments to staff

    on the due dates can be programmed.

    Position of Cooperatives

    Most of the developments taking place in the banking sector have bypassed

    cooperatives since they are financially not so strong and technically ill-equipped

    due to aging and not so qualified human resources. In order to remedy the

    situation and bring back the cooperatives to their glory a series of measures to

    Increase efficiency and ability of Cooperatives to give better services to rural

    clients had been initiated by Government of India and the following gives the

    package devised for revitalization of cooperatives:

    Govt. of India Revival Package for STCCS (Vaidyanathan Committee)

    The Government of India (GoI) is committed to increasing the flow of credit to

    agriculture, especially to small and marginal farmers. The short term rural

    cooperative credit structure (CCS), which should play a central role in this respect,

    is unable to do so. This structure is severely impaired financially and

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    institutionally. Its share in total credit flow to agriculture has been declining.

    Concerned at this state of affairs, the GoI had set up a special Task Force in

    August 2004 under the Chairmanship of Prof.A.Vaidyanathan to suggest an

    implementable action plan for reviving the CCS. The Task Force submitted its

    report to the GoI on 04 February 2005. The Government, after due consideration,

    accepted their recommendations in principle. The recommendations are now

    being implemented.

    The package is aimed at reviving the short-term rural cooperative credit structure

    (STCCS) and make it a well-managed and vibrant medium to serve the credit

    needs of rural India, especially the small and marginal farmers. It seeks to (a)

    provide financial assistance to bring the system to an acceptable level of health;

    (b) introduce legal and institutional reforms necessary for their democratic, self-

    reliant and efficient functioning; and (c) take measures to improve the quality of

    management. It is to be emphasised that all three components are equally

    important and should be treated and implemented as an integrated package.

    Financial assistance under the package would cover accumulated losses in the

    CCS. This however, does not mean writing off of the loans which are yet to be

    repaid by the borrowers. The cooperatives will have to continue to make efforts to

    recover these loans and thereby improve their financial health further.

    Financial Package

    Financial restructuring will start with first bringing the PACS to an acceptable level

    of financial health through cleansing of their balance sheets and strengthening

    their capital base and then move on to upper tiers. This step will enable PACS to

    clear their dues to the upper tiers and thereby reduce the accumulated losses of

    DCCBs. The DCCBs will thereafter be provided assistance to clear the remaining

    balance of accumulated losses, if any, and to reach a minimum norm of capital

    adequacy. The same process will apply to the SCBs.

    Financial restructuring will include criteria for determining the eligible purposes

    and institutions, quantum of assistance required, pattern of sharing the liability,

    conditionalities attached and the time frame.

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    Financial assistance under the package will be available for wiping out

    accumulated losses, covering invoked but unpaid guarantees given by the state

    governments and other dues to the CCS from them and increasing the capital to a

    specified minimum level. In order to ensure that the CCS continues on sound

    financial, managerial and governance norms. Technical assistance will also be

    provided to upgrade institutional and human resources of the CCS.

    Sharing Pattern

    The liability for funding the financial package will be shared by the GoI, State

    governments, and the CCS based on origin of loss and existing commitments.

    The Central Government will bear 100% of the losses arising out of direct credit

    business of PACS, 100% losses out of the agricultural credit business of DCCBs

    and SCBs and a portion of their losses out of non agricultural credit business,

    50% of the losses due to PDS and input distribution undertaken in pursuance of

    national policy, the requirement of resources to raise CRAR to 7% and the full

    cost of technical assistance for human resource development, computerisation

    and improving accounting systems.

    State governments will bear 50% of the losses on account of PDS and input

    distribution, all dues pertaining to invoked guarantees and other receivables, and

    a small portion of losses out of non agricultural business of DCCBs and SCBs.

    The CCS will bear losses for activities like direct advances taken up on their own

    and losses due to frauds etc.

    Regulation

    The fiduciary nature of relationship between the RBI and a cooperative bank

    which accepts public deposits entails, by definition, that the regulator should have

    the authority not only to lay down prudential norms but also in regard to those

    aspects of management which have a bearing on the financial health of the

    institution. It is also essential to ensure that the directives of the Regulator are

    implemented strictly and expeditiously. The BR Act and the respective

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    Cooperative Societies Acts would accordingly be suitably amended to empower

    the RBI to lay down the guidelines for the fit and proper criteria for the CEOs and

    the professional Directors on the Boards of cooperative banks, prescribe a panel

    and the prudential guidelines requiring audit by Chartered Accountants. The RCS

    will implement and monitor these guidelines within a given timeframe.

    Legal and Institutional Reforms

    A) Reforms in the Cooperative Societies Act : As making legal amendments is

    time consuming process, the state governments may issue Executive Orders

    under the existing powers to bring in the desired reforms which will relate to:

    i. Ensuring full voting membership rights on all users of financial services

    including depositors in cooperatives other than cooperative banks

    ii. Removing state intervention in all financial and internal administrative

    matters in cooperatives

    iii. Providing a cap of 25% on government equity in cooperatives and limiting

    participation in the Boards of cooperative banks to only one nominee. Any state

    government or a cooperative wishing to reduce the state equity further would be

    free to do so and the cooperative will not be prevented from doing so

    iv. Allowing transition of cooperatives registered under the CSA to migrate

    under the Parallel Act (wherever enacted)

    v. Withdrawing restrictive orders on financial matters

    vi. Permitting cooperatives in all the three tiers freedom to take loans from any

    financial institution and not necessarily from only the upper tier and similarly

    placing their deposits with any regulated financial institution of their choice.

    vii. Permitting cooperatives under the parallel Acts (wherever enacted) to be

    members of upper tiers under the existing cooperative societies Acts and vice

    versa

    viii. Limiting powers of state governments to supersede Boards

    ix. Ensuring timely elections before the expiry of the term of the existing Boards

    x. Facilitating regulatory powers for RBI in case of cooperative banks as

    mentioned earlier

    xi. Prudential norms including CRAR for all financial cooperatives including

    PACS.

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    B) Reforms in the BR Act 1949: Amendments to the BR Act would cover the

    following:

    i. All cooperative banks would be on par with the commercial banks as far as

    regulatory norms are concerned.

    ii. RBI will prescribe fit and proper criteria for election to Boards of cooperative

    banks. Such criteria would however not be at variance with the nature of

    membership of primary cooperatives which constitute the membership of the

    DCCBs and SCBs.

    iii. However, as financial institutions, these Boards would need minimum

    support at the Board level. Thus, the RBI will prescribe certain criteria for

    professionals to be on the Boards of cooperative banks. In case members with

    such professional qualifications or experience do not get elected in the normal

    electoral process, then the Board will be required to co-opt such professionals in

    the Board and they would have full voting rights

    iv. The CEOs of the cooperative banks would be appointed by the respective

    banks themselves and not by the state. However, as these are banking

    institutions, RBI will prescribe the minimum qualifications of the CEO to be

    appointed and the names proposed by the cooperative banks for the position of

    CEO would have to be approved by RBI

    v. Cooperatives other than cooperative banks as approved by the RBI would

    not accept non-voting member deposits. Such cooperatives would also not use

    words like bank, banking, banker or any other derivative of the word bank in

    their registered name.

    If a State Government and the CCS units in that state are enthusiastic in

    implementing the package, fulfilment of all the above conditionalities and

    consequently release of the entire financial assistance could be completed even

    within a year.

    Implementation Mechanism

    NABARD has been designated as the implementing agency for the scheme.

    However, for guiding and monitoring the implementation of the scheme at

    national, state and district levels, Implementing and Monitoring Committees would

    be constituted. At national level this committee comprises Secretary (Financial

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    Sector), Secretary (Agriculture), RBI, NABARD, state governments under review

    in any meeting, and two eminent co-operators. This committee reports to the

    Finance Minister on a quarterly basis. At the state level, the committee comprises

    the Secretary (Finance), Secretary (Cooperation), RCS, NABARD, SCB and a

    Chartered Accountant. At the district level, similar committees have been

    constituted.

    With the implementation of the recommendations of Vaidyanathan Committee, it is

    expected that the rejuvenated cooperative credit structure will play a vital role in

    the banking sector of the country.

    Banking services have penetrated only 68 million of the 192 million households

    (i.e. 35% of total households) indicating a huge untapped potential. The

    cooperative banks have to utilize this untapped household by finding out their

    requirements and make the business in terms of mobilization of deposits and

    lending of loans. Better service quality, innovative products, better bargains are all

    greeting the Indian customers. An increasing size of the banking pie itself

    indicates that there is a lot of untapped potentials in the market for banking. Even

    though the challenges ahead are of great, the Indian banking system is optimistic

    in facing the challenges head-on, by adopting proactive changes. Positively, the

    new era beckons Customer Delight and builds up a new banking horizon.

    Conclusion

    Due to stiff competition for other payers in the rural credit, cooperative banks are

    facing serious challenges at this juncture. The enhanced role of the banking

    sector in Indian economy and the increasing levels of competition have placed

    numerous demands on

    co-operatives. Globalization has also resulted in improved risk management

    practices. In such circumstances, the cooperatives shall have to shoulder greater

    responsibilities:

    1. To step up their network of services to ensure sustainable growth in

    agriculture production

    2. Generate potentials for rural employment in view of shifting policy of the

    government.

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    The cooperative banks have to face the latest challenge in the form of technology

    adoption. Ironically to mention, many cooperative banks do not even have

    computers in many of their branches. Presently, the role of cooperatives, no

    longer remains confined to their traditional activities, but expanded to new

    economic ventures as in the case of other enterprises in the public or the private

    sector. It is high time for the cooperative banks to understand the changing

    environment in banking and rise with suitable strategies to meet the future

    confidently. The revival package offered by the GOI is to rejuvenate the rural

    cooperative credit structure. The cooperatives which are the beneficiaries of the

    financial package, should therefore, utilize it effectively, change according to the

    present days requirement and offer according to the customers expectations so

    as to withstand the competition.

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    CHAPTER 2 (Session 3)

    CHANGE MANAGEMENT, LEADERSHIP DEVELOPMENT ANDROLE OF DIRECTORS

    Change Management

    Introduction

    The only thing permanent in this world is change. This however does not stop

    people from resisting change. We tend to remain in the comfort of our present

    activity zone even when we are sure that the comfort will not continue. Once a

    child put a frog in the water kept in a vessel. Just as a childs play, he started

    heating the water on a stove. The frog first smelt danger but preferred not to

    change. Slowly it started feeling discomfort in the hot water. Gradually the heat

    became unbearable but it was too late to jump out because by that time the frog

    had lost all the energy to jump out. It thus died a slow death. The frog killed itself

    because of the resistance to change.

    Readiness to Change

    Readiness to change emerges from our ability and willingness. Ability to change is

    acquired from our knowledge, skills and imagination. Willingness to change

    comes from our perception which in turn is the result of our feelings and the anglefrom which we view things.

    Perception is the sum total of the experience of our self enhancing and self

    destroying feelings. Our perception is also moulded from the goal we keep and

    the commitment we show to the goal. It is told that Mahatma Gandhi once met

    Acharya Kriplani during one of his holiday trips. During their conversations Shri

    Kriplani mentioned to Mahatma Gandhi that there is no history of any nation

    getting its independence through non-violence. Mahatma Gandhi replied to Shri

    Kriplani Professor, you are a professor, you teach history, I shall make history.

    The perception of Mahatma Gandhi finally begot independence to us.

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    Change the World

    When I was a young man I wanted to change the world.

    I found it was difficult to change the world, so I tried to change my nation

    When I found I could not change the nation, I began to focus on my town.

    I could not change the town and as an old man I tried to change my family.

    Now as an elderly person I realize that the only thing I can change is myself.

    And suddenly I realize that if long ago I had changed myself,

    I could have made an impact on my family,

    My family and I could have made an impact on our town,

    Their impact could have changed the nation.

    And I could have changed the world.

    Positioning oneself in the changing scenario

    It is important to assess and evaluate, where we position ourselves in the

    changing scenario. This is brought out by the matrix on the next page. In the

    matrix, if my efforts are high, though I do not agree with the change, I am a

    follower. In extreme cases they become Yes boss! Men. Such people tend to

    become careerists. When my efforts and my agreement both are low, I am a

    dissenter and I will oppose the change. When my agreement with the change is

    high and my effort is low, I am a pretender. In such a case I do not put any effort

    to effect the change. When both my agreement with the change and my efforts to

    make the change are high, I will be the leader.

    It is not that one has always to be the leader. If the perceived change is not going

    to meet the goals of the leader, the follower and the corporate or the society, one

    is justified in being a dissenter opposing the change. Similarly it is also possible

    that in the initial stages when one does not fully accept the impact of the change,

    one could be a follower or a pretender. But this should remain a passing phase

    during which one becomes a leader or dissenter.

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    Change Management Matrix

    High LOW HIGH

    Pretender

    Pretends to agree with the change

    and work for it

    Leader

    Capacity and Efforts to identify the

    Pretenders, Followers and

    Dissenters

    M

    Y

    A

    G

    G

    R

    E

    E

    M

    E

    N

    T

    Dissenter

    Will work against the change, We

    should be more practical attitude

    Follower

    Does what the boss wants, Career

    minded

    Low

    MY EFFORTS

    Role of a Leader

    One of the main roles of a leader is to create more leaders. Thus in a changing

    scenario, if the leader finds followers, the leader recognizes that the followers do

    put in efforts though they do not agree with the change. If the leader could make

    them agree with the change through suitable awareness programme, the

    followers will end up agreeing with the change and putting efforts automatically

    making the m leaders.

    The pretenders on the other hand agree with the change, but do not put in efforts.

    The leader could participate with them and make them put in efforts when they

    also could be made leaders as in that process they too end up agreeing with the

    change as also putting efforts for the change.

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    A dissenter could be made a leader for the change by first making him a follower

    or a pretender and then transform him into a leader.

    Team Building

    Leaders alone cant do the job. They may lead, but they need others to follow. It

    is, therefore, important to focus on how we work with others and build unity among

    them.

    Working groups have their own sense of identity and successful leaders

    understand that working groups have their own personality, power, attitudes,

    standards, and needs. Leaders who take these things into account can achieve

    success because they respond to those group needs.

    To meet group needs and to keep their morale high, leaders:

    set and maintain group objectives and group standards;

    provide regular opportunities for briefing groups on current plans and future

    developments;

    involve groups as a whole in the achievement of objectives;

    provide regular opportunities for genuine consultation before reaching

    decisions affecting groups;

    maintain the cohesiveness of groups and effectively deal with differences,

    arguments, and conflicts.

    To function effectively as a team, group members must also be aware of the

    factors that contribute to, or hinder, a teams functioning. Team members should

    have the opportunity to agree on the particular factors they need to work on in

    their own team.

    Below is a list of characteristics of effective teamwork, shown in ideal conditions.

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    1. Group Goals/Objectives: All team members must clearly understand group,

    goals. Teamwork also requires ownership of team goals, therefore, members

    need to participate in setting team goals and commit to them.

    The effective coordination of a teams resources depends largely on leaders

    abilities to specify the objectives they want to achieve. They waste time and

    energy if:

    (a) the team does not clearly understand and agree on those objectives, or

    (b) they do not agree on the priorities.

    2. Roles and Responsibilities: Who does What in the Team. When team members

    have clear understandings, acceptance of and commitment to team goals and

    priorities, the team next asks: Who is going to do what? What are our

    responsibilities? Do all members understand what they and others are to do to

    accomplish the task?

    As group members work together, they also build expectations of one another.

    Conflict over roles and responsibilities may occur because of differing

    expectations. Many problems arise simply because people are not clear about

    what they expect of each other.

    Beside differing expectations, overlapping roles and responsibilities create

    tensions, especially when two or more members see themselves as responsible

    for the same task.

    Discuss these role expectations and overlaps. Teams frequently waste energy

    because people have not developed clear and agreed-upon role definitions.

    3. Group Procedures or Work Processes:This focuses on how the group works

    together. Effective teamwork requires clear and agreed-upon procedures in

    several key areas:

    How do we make decisions? Who is responsible for the decisions? How do all

    team members participate in the decision? Clearly define these answers so that

    teams make high-quality decisions that all members accept. Teams usually make

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    decisions by consensus. However, leaders may reserve the right to make final

    decision after consulting with all or some part of the team. It is also necessary to

    be clear as to what should be communicated within the team, to whom, how

    frequently and by what method.

    Group members generally complain among themselves that team meetings are

    dull, repetitive, ineffective, too long, too frequent, dominated by a few, cover the

    wrong subjects and a waste of time. To help change this attitude, team meetings

    need to confront the questions such as - what is the team trying to accomplish in

    this meeting? what topics will we cover? who should attend? how will we conduct

    the meeting? Generally, we use group procedures or work processes as means to

    do things such as share information or to make decisions to assure coordinated

    team activity.

    4. Interpersonal Relationships: When people have to work closely together to

    achieve a common task they naturally develop feelings toward each other. The

    extent to which they mutually trust, support, communicate, and feel comfortable

    greatly influences the way they work together. Teamwork requires trust and

    openness so that members can state their views and differences openly without

    fear of ridicule or retaliation. When group members have a strong sense of

    belonging and of mutual support, they get and give help from one another without

    setting conditions. They do not have to protect their roles against others.

    If there is a mutual support, the members dont have to guard their communication

    and can freely say what they feel and how they react to each other. When they

    communicate, they know the rest of the team listens and will work hard to

    understand. The groups ability to examine its process to improve itself

    characterizes teamwork. Group members accept differences as inevitable and

    sometimes desirable. They dont suppress them or pretend they dont exist. They

    work through them openly as a team.

    5. Group leadership Needs:Teamwork requires that they share leadership needs

    (such as initiating or clarifying), among the group so that all grow through the

    group experience. Leadership styles used by group leaders greatly affect the

    teams communication and work processes. Team leaders must frequently

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    examine the impact of their styles and be open to feedback from members

    regarding how such styles contribute to, or detract, from the teams effectiveness.

    6. Using Member Resources: Teamwork requires the maximum use of the

    different resources of individuals in the group, such as abilities, knowledge, and

    experience. They accept and give advice, counsel, and support to each other,

    while recognizing individual accountability and specialization.

    7. Organizational Environment:When groups have flexibility, sensitivity to each

    others needs, and they encourage differences, and members dont feel pushed to

    conform to rigid rules, they have achieved teamwork. Teamwork means they work

    hard at keeping their team climate free, open, and supportive.

    Role of Board of Directors Some Dos and Donts

    Board of Directors of the Cooperative Bank should ensure that proper loan

    policies are adopted and followed. It should be ensured that all circulars and other

    material relating to policies issued by RBI/NABARD/GoI/State Government are

    seen by every member of the Board and also placed before the Board for suitable

    action. A list of Dos and Donts for guidance of the directors of Cooperative Banks

    is given below. The list is illustrative and not exhaustive and is not to be regarded

    as a substitute to the specified duties, responsibilities or rights of the Board of

    Directors as enunciated in the cooperative law and / or Bye-laws of the respective

    banks.

    Dos

    Discipline & Involvement :

    The Directors should :

    i. Attend the board meeting regularly and effectively. They should work in a

    spirit of Cooperation.

    ii. Study the board papers thoroughly and use the good offices of the Chief

    Executive Officer for eliciting any information at the Board Meeting.

    iii. Ask the CEO to furnish the board papers and follow up reports on a definite

    time schedule.

    iv. Be familiar with the broad objectives of the bank and the policy laid down by

    the Central and State Government, Reserve Bank of India and NABARD.

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    v. Involve themselves thoroughly in the matter of formulation of general policy

    and also ensure that performance of the bank is monitored adequately at board

    level.

    Constructive & Development :

    i. Welcome all constructive ideas for the better management of the bank and for

    making valuable contribution.

    ii. Try to give as much of their wisdom, guidance and knowledge as possible to

    the management.

    iii. Analyse the trends of economy, assist in the discharge of managements

    responsibility to public and formulation of measures to improve customer service

    and be generally of constructive assistance to the bank management.

    iv. Work as a team and not sponsor or be prejudiced against individual proposals.

    Management on its part is supposed to furnish full facts and complete papers in

    advance.

    Business Specific Contribution :

    The Directors should bestow attention on the following aspects of the banks

    working:

    i. Compliance with monetary and credit policies of Central and State

    Government, RBI and NABARD.

    ii. Observance of cash reserve and statutory liquidity ratio.

    iii. Efficient management of funds and improving profitability.

    iv. Compliance with guidelines on income recognition, asset classification,

    provisioning towards non performing assets.

    v. Deployment of funds to priority sector/ weaker sections.

    vi. Diversification in business

    vii. Overdues and recovery - ensure that recoveries are made promptly and

    overdues reduced to the minimum.

    viii.Review of action taken on NABARD inspection/ statutory audit reports.

    ix. Vigilance over frauds and misappropriation.

    x. Strengthening of internal control system and housekeeping viz. proper

    maintenance of books of accounts and periodical reconciliation.

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    xi. Reviews on different items as prescribed by NABARD and other higher

    agencies.

    xii. Service to Members/Customers.

    xiii.Development of a good management information system.

    xiv. Computerisation.

    Donts

    Non-Interference :

    The Directors should not :

    i. Interfere in the day-to-day functioning of the bank.

    ii. Involve themselves in the routine or every day business and in the

    management functions.

    iii. Send instructions / directions to any individual officer/ employee of the bank in

    any manner.

    No Sponsorship :

    The Directors should not

    i. Sponsor any loan proposal, buildings and sites of banks premises, enlistment

    or empanelment of contractors, architects, doctors, lawyers, etc.

    ii. Approach or influence for sanction of any kind of facility.

    iii. Participate in the Board discussions, if a proposal in which they are directly or

    indirectly interested, comes up for discussions. They should disclose their interest,

    well in advance, to the Chief Executive Officer and the Board.

    iv. Sponsor any candidate for recruitment or promotion or interfere in the process

    of selection/ appointment or in transfers of staff.

    v. Do anything which will interfere with a / or be subversive of maintenance of

    discipline, good conduct and integrity of the staff.

    vi. Involve themselves in any matter relating to personnel administration - whether

    it is appointment, transfer, posting, promotion or a redressal of individual

    grievances of any employee.

    vii. Encourage the individual officer/ employee or unions approaching them in any

    matter.

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    Confidentiality

    i. The Directors should not reveal any information relating to any constituent of

    the bank to anyone as he is under oath of secrecy and fidelity.

    ii. The Directors are expected to ensure confidentiality of the banks agenda

    papers / notes.

    iii. The Directors should not directly call for papers/ files/ notes recorded by

    various departments for scrutiny etc. in respect of agenda items to be discussed in

    the meetings. All information/ clarification that they may require for taking a

    decision should be made available by the CEO.

    iv. A Director may indicate his directorship of the bank on his visiting card or letter

    head, but the logos of distinctive design of the bank should not be displayed on

    the visiting card/ letter head.

    v. The Directors should ensure that the banks funds are utilised in a proper and

    judicious manner for the benefit of general members.

    Note: The list is only illustrative and not exhaustive

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    CHAPTER 3 (Session 4)

    IMPORTANT PROVISIONS OF VARIOUS ACTS

    BANKING REGULATION ACT, 1949 AS APPLICABLE TO COOPERATIVES

    INTRODUCTION

    The Banking Regulation Act (1949) came into being in 1949. Prior to that, certain

    provisions of Companies' Act 1913 were applicable to Banking Companies. The

    need for the act was felt because there was little control and regulation over

    banks, with many banks getting into trouble due to poor management loan /

    investment portfolio and non-maintenance of adequate liquidity. This was also

    further complicated by mushroom growth of banks and closure and failure of some

    banks.

    Strictly speaking the whole of BR Act is applicable only to Banking Companies or

    the Private Sector Banks. The sections of the Act applicable to nationalized

    banks including State Bank of India and its subsidiaries, and RRBs are indicated

    in section 51 of the Act.

    In 1965 considering the important role being played by cooperative banks in the

    banking system, certain provisions of the BR Act were modified and made

    applicable to cooperative banks. These are discussed in section 56 of the Act.

    The salient features of the act are discussed in following paragraphs.

    BR Act is not applicable to PACS and LDBs.

    Section-11 Requirement as to minimum paid-up capital and reserves

    No cooperative bank shall commence or carry on the business of banking in India

    unless the aggregate value of its paid-up capital and reserves is not less than one

    lakh rupees. Value means "Real or Exchangeable Value" (REV) as approved by

    RBI / NABARD during the inspection of the bank. This is illustrated as under:

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    For any bank balance sheet, Total Assets = Total Liabilities. Assets could begood or bad and Liabilities comprise Outside Liabilities and Owned Funds.i.e. Realizable Assets + Erosion = Outside Liabilities + Owned funds

    i.e. the Realizable Assets Outside Liabilities = Owned funds Erosion = REV

    In other words, The Real or Exchangeable value of the bank could be calculatedas Realizable Assets less Outside Liabilities or Owned Funds less Erosion

    Section-18 Cash Reserve

    Every cooperative bank, not being a scheduled SCB, shall maintain by way of

    cash reserve with itself, or by way of balance in current account with RBI or SCB

    of the state concerned, or by way of net balance in current account a sum

    equivalent to at least 3 % of its Demand and Time Liabilities (DTL) as on last

    Friday of the second preceding fortnight. Scheduled cooperative banks will have

    to maintain CRR as per RBI Act.

    Section 19 Restriction on holding shares in other cooperative societies

    No cooperative bank shall hold shares in other cooperative societies except to

    such extent and subject to such conditions as RBl may specify. This does not

    apply to shares acquired through funds provided by the State Govt. on that behalf

    and DCCBs holding shares of affiliated SCB.

    Section 20 Restriction on Loans and Advances

    No cooperative bank shall make loans and advances on the security of its own

    shares or grant unsecured loans or advances to any of its directors or to any firm

    or private company in which the director has interest.

    This above clause shall not apply to grant of unsecured loans or advances made

    by a cooperative bank against bills for supplies or services made or rendered or

    bill of exchange arising out of bonafide commercial or trade transactions or trust

    receipts furnished to the cooperative bank or Loans made by primary cooperative

    banks on terms approved by RBI.

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    Section-22 Licensing of banking company

    All cooperative societies doing banking business in India except a primary credit

    society will have to hold a licence issued by RBI. This Section shall not apply to a

    cooperative bank which was carrying on banking business on 01 April 1966 at the

    commencement of the Banking Laws for a period of one year from such

    commencement. Cooperative banks functioning prior to the commencement of

    the Act were required to apply for licence to RBI and may continue to do banking

    business until they are notified by the Reserve Bank that licence cannot be

    granted.

    Section-23 Restriction on opening of new and transfer of existing places of

    business

    Without prior permission of RBI, no cooperative bank shall open a new place of

    business in India or change otherwise than within the same city, town or village,

    the location of an existing place of business;

    Section-24 Maintenance of Statutory Liquid Assets

    Every cooperative bank, in addition to the cash reserve required to maintain under

    section 18 of the BR Act, shall maintain in India in cash, gold or unencumbered

    approved securities an amount which shall not, at the close of business on any

    day, be less than 25 % or such other percentage, not exceeding 40 % of the total

    of its Demand and Time liabilities in India, as on the last Friday of the second

    preceding fortnight. For the purpose of this section, cash maintained in India shall

    include any cash or balances maintained by a cooperative bank, other than a

    scheduled state cooperative bank, with itself or with the state cooperative bank of

    the state concerned or in the current account with the RBI or by way of net

    balances maintained in current Account in excess of the aggregate of the cash or

    balances required to be maintained u/s 18 of the Act.

    Sections-29, 30 & 31 Balance Sheet

    Cooperative banks to prepare the Year-end Balance Sheet and Profit and Loss

    Account and submit the same to RBI and NABARD within six months from the end

    of the year.

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    Section-35 Inspection

    NABARD has been empowered to inspect the cooperative banks other than

    primary cooperative banks, without prejudice to the powers of RBI, to conduct

    such inspection.

    Section 53 Power to exempt

    The Central Govt. may, on the recommendation of RBI, can exempt any banking

    company or any class of banking companies from any or all provisions of this Act.

    RESERVE BANK OF INDIA ACT, 1934

    INTRODUCTION

    The most important section of RBI Act applicable to cooperatives is section 42.

    The salient features of this section are as under:

    Section-42 CashReserves of Scheduled Banks to be kept with RBI

    42(1) Every bank included in the Second Schedule shall maintain with the RBI

    an average daily balance the amount of which shall not be less than three per

    cent of the DTL in India of such bank. RBI may by notification, increase the

    rate which shall not be more than twenty percent of the DTL.

    42(2) Every scheduled bank shall send to the RBI a return signed by two

    responsible officials showing the amount of DTL and amount of borrowings

    from banks in India and other relevant details.

    42(3) If the average daily balance held at the RBI by a scheduled bank during

    any fortnight is below the minimum prescribed, such bank shall be liable to pay

    to RBI penal interest at the rate of three per cent above bank rate on the

    amount of shortfall from the prescribed minimum.

    For default during next succeeding fortnight, penal interest shall be increased

    to five per cent above bank rate. For further defaults, every director, manager

    or secretary of the scheduled bank shall be punishable with fine which may

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    extend to Rs 500 and more stringent penalties also. The bank may be

    prohibited to receive deposits.

    42(6) (a) Inclusion in the Second Schedule

    The RBI shall by notification in the Gazette of India, under Section 42(6) (a)

    direct the inclusion in the second schedule of a bank which carries on the

    business of banking in India, provided it has a paid -up capital and reserves of

    an aggregate value of not less than five lakhs of rupees and satisfies the RBI

    that its affairs are not being conducted in a manner detrimental to the interest of

    the depositors, or it is a state co-operative bank or an institution notified by the

    Central Government in this behalf.

    Any bank included in the second scheduled of RBI Act is generally known as

    scheduled bank. In 1966 when BR Act was made applicable to cooperative

    banks, RBI took a policy decision to include the then existing SCBs in the

    second schedule. However these banks were required to apply for license to

    RBI. There are some SCBs which are not considered eligible for issue of

    license. These SCBs are thus scheduled banks but not licensed.

    42(6) (b)

    RBI shall direct exclusion of any scheduled bank from second schedule

    provided the aggregate value of whose paid-up capital and reserves becomes

    at any time less than five lakhs of rupees, or in the opinion of the RBI, after

    making an inspection under section 35 of BR Act, 1949, the conduct of the

    affairs of the bank is detrimental to the interest of its depositors.

    Section 42(7) RBI may grant to any scheduled bank such exemptions from the

    provisions as it may deem fit.

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    CO-OPERATIVE SOCIETIES ACT

    (The provisions given below are prior to the amendments suggested by

    Vaidyanathan Committee. The suggested amendments are given in the

    Annexure. Many of the states have already carried out the amendments

    mostly on the suggested lines)

    IMPORTANT PROVISIONS

    Certain Definitions:

    Agricultural Credit society - means a credit society, majority of ordinary

    members whereof are primarily engaged in agricultural operations.

    Credit society - means a society which has its primary objective of raising of

    funds to be lent to its members.

    Authorities

    Matters relating to every co-operative society shall be subject to the supervision

    and control of the RCS of the state. Director of Cooperative Audit (DCA)

    appointed by the State Govt. DCA is responsible for audit of the cooperatives.

    Registration of coop. Societies

    A society which has as its objective, the promotion of the economic interest of its

    members, in accordance with co-operative principles; or a society established with

    the objective of facilitating the operations of such a society, may be registered

    under the Act. One registered the cooperative society becomes a legal person. It

    becomes a body corporate.

    Application for Registration: -

    In prescribed form and to contain certain information and specifications such as:

    three copies of bye-laws

    no of applicants , if individuals, not to be less than 10

    individual member not to be below 18 years

    If a credit society, then the applicant should be ordinary members of the

    society.

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    Amendment of bye-laws of a co-operative society:-

    No amendment of any bye-laws of a cooperative society shall be valid unless

    suchamendment has been registered under the Act.

    How the Registrar is satisfied about the proposed amendments ?

    Amendments sought are:-

    not contrary to the provisions of the Act and rule

    does not conflict with cooperative principles

    will promote economic interest of the member

    is not inconsistent with the principles of social justice

    RCS shall forward to the society a copy of the registered amendment together a

    certificate signed by him. Such certificate shall be conclusive evidence that

    amendment has been duly registered. If the amendment sought is not desirable

    in the opinion of the RCS, the RCS may call upon the cooperative society to make

    amendments as proposed by him, in such a manner as may be prescribed and

    within such time as he may specify.

    RCS has powers to direct amendment in bye-laws:-

    Where the RCS is of the opinion whether on representation of a member of a

    cooperative society or otherwise, he may direct amendment of bye -laws.

    In the event of failure of a society to amend as proposed by RCS, then what?

    If a society fails to make an amendment within the time specified, the RCS may,

    after giving the society an opportunity of being heard, register such amendment

    and issue the society, by registered post, a copy of the amendment certified by

    him as a copy.

    MEMBERS OF COOPERATIVE SOCIETIES

    Persons who may become members?

    an individual competent to contract under section 11 of Indian Contract Act

    any other cooperative society

    the State Govt.

    the Central Govt.

    the state warehousing corporation.

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    Classes of Members

    A cooperative society, in addition to ordinary members, may have following kinds

    of members-.

    a) Sympathiser members,

    b) Nominal members

    c) Associate members

    Sympathiser Member

    A person may be admitted as a sympathiser member, if he is genuinely interested

    in the promotion of the objective of the society or the welfare of the member

    workers. Number of sympathiser members should not more than 5 percent of the

    total number of ordinary members.

    Nominal Members

    A person with whom the cooperative society has or proposes to have business

    dealings may be admitted as a nominal member. A nominal member shall have

    no right to share in the profits of the society nor shall be eligible for membership of

    the Committee of Management.

    Associate Member

    Associate member may hold shares but no right to share in profits otherwise than

    as wages and bonus. He will not be a member in the Committee of Management.

    An individual including a minor can be an associate member.

    Member not to exercise rights till due payment is made

    No member of a cooperative society shall exercise the rights of a member unless

    he has made such payments to the society in respect of membership or has

    acquired such interest in the society, as may be specified in the bye-laws.

    MANAGEMENT OF CO-OPERATIVE SOCIETIES

    Final authority in a cooperative society:-

    Final authority of a cooperative society shall vest in the General Body of the

    members. An Annual General Body meeting of a cooperative society shall be

    held once in a year within a period of 3 months after the date fixed for making up

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    its accounts for the year for the purpose of approval of the programme of

    activities, election, if any and consideration of annual report audit report and

    disposal of net profit

    Committee of Management:-

    Management of a cooperative society vests in a Committee

    Committee shall consist of not less than 9 members

    one reservation for women, one for SC/ST

    Term of office of the Committee three years

    Elections to be held for the entire committee other than the nominated

    members.

    Nominee of the Government on the Committee of a Cooperative society:-

    How the Govt. gets such right of nomination?

    Government has subscribed to the share capital

    assisted in formation or augmentation of the share capital

    guaranteed repayment of principal and payment of interest on debentures

    guaranteed debt repayments

    How many nominees ?

    State Govt has the right to nominate as its representatives not more than 3

    persons or 1/3 rd of the total number of members of the Committee of the

    Cooperative society, whichever is less.

    Conditions forSuppression of the Committee

    In the opinion of the Registrar, If the committee is negligent, makes default,

    commits any act prejudicial to the interest of the society or society is not

    functioning in accordance with the provisions of the Acts, Rules and bye-

    laws; then RCS may remove the said committee and appoint an

    Administrator for such period not exceeding one year.

    More than 70 % of total dues of any primary society, which is a credit

    society, against its members during any cooperative year remain unpaid at

    the end of such year;

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    The number of defaulting members exceeds 70 % of the total number of

    indebted members of such society at the end of such year; then the

    chairman and all the members of the committee shall vacate their offices.

    Appointment of Special Officer:-

    Upon the report of the RCS or otherwise, the State Govt. may appoint a

    special officer

    Maximum period of 2 years

    can be extended by another year

    Special officer subject to control of RCS/State Govt

    shall perform all functions of the Committee

    Special officer shall before expiry of the term, arrange for constitution of a

    new committee

    Powers with State Govt. to give direction -

    In public interest

    affairs of the society being conducted detrimental to the interest of the

    members

    that will be binding on the society

    The above powers of the Govt. can be delegated to the RCS, by a specific

    notification.

    PRIVILEGES OF COOPERATIVE SOCIETIES

    First charge of cooperative society on certain assets

    Charge on land owned by members or held as tenants by members

    borrowing loans from certain cooperative societies

    Deduction from salary, to meet society's claim in certain cases- the

    employer shall be competent to deduct from the salary, or wages and pay, to the

    society in satisfaction of any debts

    Charge and setoff in respect of shares or interest of members in the capital

    of a cooperative society:- a cooperative society shall have charge upon the share

    or interest in the capital etc. payable to a member and may setoff any sum

    credited or payable to a member

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    It shall not be necessary for any member of a committee, secretary or any other

    officer to appear in person or by agent at any registration office in any

    proceedings connected with registration of any instrument

    STATE AID TO COOPERATIVE SOCIETIES

    Direct partnership of state Govt in cooperative societies- subscribes to share

    capital, not entitled to any dividend at a rate higher than that is payable to any

    other share holder.

    Indirect partnership of state govt in cooperative societies;-- state govt to provide

    moneys to Cooperative societies ( Apex society) for purchase of shares in other

    cooperative societies.

    PROPERTIES AND FUNDS OF A COOPERATIVE SOCIETY

    Net profit and its disposal:-

    Out of net profits, transfer an amount not less than 25 % to Reserve Fund.

    No society shall pay a dividend to its members on their paid up capital at a rate

    exceeding the prescribed limit.

    Balance of net profit to be utilised for all or any of the following purposes:-

    Payment of dividend to members on paid up share capital at a rate not

    exceeding 9%.

    Payment of bonus to the extent and in a manner as specified in the Rules

    and bye-laws.

    Constitution of or contribution to bad debt fund, building fund, rural

    improvement fund or any other fund.

    Donation of amounts not exceeding 5 % or 10% for charitable purpose

    Payment of bonus to the employees of the society.

    Investment of Funds

    in Government saving bank

    in trustee securities

    shares/ securities of any cooperative society

    any cooperative bank or scheduled bank approved by Registrar

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    Restriction on Borrowings-> Government may prohibit or restrict the power

    to borrow from a credit agency

    Restriction on Loans

    cooperative soc