module d presentation

7
Complaining in a Restaurant

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Page 1: Module d presentation

Complaining in a Restaurant

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Excuse me..

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1. Quality

undercooked

My food is…

overcooked/burnt

poorly presented disgusting!

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2. Quantity

I asked for chips but didn’t get any

There’s no sauce on my salad!

Where’s my drink?

There is not enough meat!

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This is not what I asked for!

You have given me a salad instead of a chicken sandwich!

The waiter is very rude

This meal is overpriced!

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Reasons

• I am terribly sorry…

• We are low on staff

• We are very busy

• The chef is ill

• Our oven isn’t working!

Page 7: Module d presentation

Reasons

• I am terribly sorry…

• We are low on staff

• We are very busy

• The chef is ill

• Our oven isn’t working!