Module 9Planning and

Implementing Monitoring and

Maintenance

Module Overview

• Planning Monitoring Tasks

• Calculating a Server Baseline

• Tools for Monitoring Server Performance

• Planning Software Updates

Lesson 1: Planning Monitoring Tasks

• Discussion: Why Monitor Servers?

• Monitoring Methods

• Planning for Event Monitoring

Discussion: Why Monitor Servers?

Why should you monitor your servers?

15 min15 min

Monitoring Methods

• Historical:

Event logs

Retained performance logs

• Historical:

Event logs

Retained performance logs

• Real time:

Performance monitoring

Service-level agreements

• Real time:

Performance monitoring

Service-level agreements

• Tools:

Event Viewer

Windows System Resource Manager

Network Monitor

Reliability and Performance Monitor

System Center Operations Manager

• Tools:

Event Viewer

Windows System Resource Manager

Network Monitor

Reliability and Performance Monitor

System Center Operations Manager

Planning for Event Monitoring

• Cost: Money savings Time savings

• Cost: Money savings Time savings

• Personnel: Effort reductions Efficiency increases

• Personnel: Effort reductions Efficiency increases

• Respond to events: Reactive Proactive

Lesson 2: Calculating a Server Baseline

• Discussion: Which Hardware Components Should You Monitor?

• Common Performance Metrics

• Analyzing Performance Trends

• Planning for Future Capacity Requirements

Discussion: Which Hardware Components Should You Monitor?

Which server resources should you monitor?

What is a bottleneck?

15 min15 min

Common Performance Metrics

• Process

• Processor

• Server

• System

• Thread

• Process

• Processor

• Server

• System

• Thread

• Cache

• Memory

• Objects

• Paging file

• Physical disk

• Cache

• Memory

• Objects

• Paging file

• Physical disk

Analyzing Performance Trends

Historical analysisHistorical analysis

Future business requirementsFuture business requirements

IT consolidation planningIT consolidation planning

Planning for Future Capacity Requirements

• New services• New services

• Upgrades

• Operating system updates

• Upgrades

• Operating system updates

• Number of users• Number of users

Lesson 3: Tools for Monitoring Server Performance

• Windows Server 2008 Monitoring Tools

• Performance Monitor

• Reliability Monitor

• Third-Party Monitoring Tools

• What Are Subscriptions?

• Identifying Business Requirements

Windows Server 2008 Monitoring Tools

Built-in tools for monitoring systems:Built-in tools for monitoring systems:

• Event Viewer

• Task Manager

• Scripting

• Reliability and Performance Monitor

• Event Viewer

• Task Manager

• Scripting

• Reliability and Performance Monitor

Performance Monitor

Reliability Monitor

Third-Party Monitoring Tools

ApplicationsApplications

HardwareHardware

System Center Operations Manager integrationSystem Center Operations Manager integration

What Are Subscriptions?

Subscriptions collect events from multiple computers, and store them locally

Identifying Business Requirements

Economic cost of service failureEconomic cost of service failure

Service-level agreement response timesService-level agreement response times

Staff availabilityStaff availability

Lesson 4: Planning Software Updates

• What Is Microsoft Update?

• What Is Automatic Updates?

• What Is WSUS?

• WSUS Deployment Scenarios

• Best Practice for Using WSUS

What Is Microsoft Update?

Microsoft Update is a Microsoft Web site that includes:Microsoft Update is a Microsoft Web site that includes:

Updates for Windows operating systems, software, and device drivers

Updates for Microsoft applications

New content that is added to the site regularly

Updates for Windows operating systems, software, and device drivers

Updates for Microsoft applications

New content that is added to the site regularly

What Is Automatic Updates?

Automatic Updates is client software that:Automatic Updates is client software that:

Communicates with Microsoft Update or WSUS

Automatically downloads updates

Notifies users of update availability

Communicates with Microsoft Update or WSUS

Automatically downloads updates

Notifies users of update availability

What Is WSUS?

Automatic Updates

Automatic Updates

LAN

Microsoft Update Web site

Internet

Test Clients

Server running Windows Server Update

Services

WSUS Deployment Scenarios

Main OfficeWSUS Server

DisconnectedWSUS Server

Remote Office Client Computers

Main Office ClientComputers

Regional Client ComputersIndependent

WSUS Server

ReplicaWSUS Server

Firewall

Microsoft Update

Best Practice for Using WSUS

Configure an initial test groupConfigure an initial test group

Configure a business testing group Configure a business testing group

Deploy updates one department at a timeDeploy updates one department at a time

Remove problem updatesRemove problem updates

Use computer groups for testingUse computer groups for testing

Lab: Planning and Implementing Monitoring and Maintenance

• Exercise 1: Evaluating Performance Metrics

• Exercise 2: Monitoring Performance Metrics

• Exercise 3: Configuring Data Collector Sets

• Exercise 4: Evaluating Trends

Estimated time: 60 minutes

Logon information

Virtual machine6430B-SEA-DC1

6430B-SEA-SVR1

User name Adatum\Administrator

Password Pa$$w0rd

Lab Scenario

• Some of the users at A. Datum Corporation are reporting issues with certain servers in the New York offices that have been identified as running slowly. The IT manager, Allison Brown, has forwarded to you some performance log files from the problematic server. You must evaluate data that is collected from performance logs and identify where potential problems may exist.

Module Review and Takeaways

• Review Questions