module 3 team leadership

8/3/2019 Module 3 Team Leadership

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Module 3. Team LeadershipModule 3. Team LeadershipModule 3. Team LeadershipModule 3. Team Leadership


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What is a Team?What is a Team?

A Team Is Any Group Of People

Who Must Significantly Relate WithEach Other In Order To Accomplish

Shared Ob ectives


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TeambuildingTeambuilding


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Stages in the LifeStages in the Life

of a Groupof a Group

GDI Development (Pty)

Ltd


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Characteristics ofCharacteristics of

Excellent TeamsExcellent Teams

Clear mission

Informal atmosphere

Lots of discussion

Active listening

Trust and openness

Disagreement is okay

Criticism is issue-oriented, never personal


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Consensus is the norm

Effective leadership

Clarity of assignment

Shared values and norms of behaviour

Characteristics ofCharacteristics of

ExcellentExcellent TeamsTeams

Commitment


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Barriers to EffectiveBarriers to Effective

TeamworkTeamwork

Individual Loyalty Rests Elsewhere

Unclear Goals

Conflict Between Team and Individual Goals

Members Allowed to Opt Out

Cliques form for Protection

Poor use of Time


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Benefits ofBenefits of

an Effective Teaman Effective Team Trust and Loyalty

Achievement

Good Communication

Clear Roles

Clear Expectations

Positive attitude to others Objectives

Decreased Conflict

Less Wastage


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How to Create a GoodHow to Create a Good

Atmosphere?Atmosphere?

Have a Commitment to goals

Showing a genuine interest in other team members Confronting conflict

Listening empathetically

Practice inclusive decision making

Valuing individual differences

Contributing ideas freely

Providing feedback on team performance

Celebrating accomplishments


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About The BossAbout The BossTHE BOSS DRIVES; the leader coaches.

The boss wants power; the leader, good will.

The boss creates fear; the leader builds pride.The boss says I; the leader says We.

The boss places blame; the leader solves the problem.

The boss knows how; the leader shows how.

The boss uses people; the leader serves others.The boss preaches; the leader teaches.

The boss takes credit; the leader gives credit.

The boss commands; the leader asks.

The boss says Go; the leader says Lets go.

- William J. Stewart

Author and educator


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Fundamentals of Embracing Diversity IncludeFundamentals of Embracing Diversity Include::

Respect Tolerance

Flexibility

GDI Development (Pty)Ltd

Self-awareness Empathy

Patience

Humour


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Organisation ChallengeOrganisation Challenge

Lack of confidence between subgroups

Prejudices and stereotypes

Poor teamwork

Decreased productivity Intergroup conflict

High staff turnover

Unhealthy competition


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Diversity BenefitsDiversity Benefits

Enables a wide range of views to be present in an

organization, including views that might challengethe status quo from all sides.

Focuses and strengthens an organizations core

values.

Is instrumental in organizational change.

Stimulates social, economic, intellectual, and

emotional growth.

Helps an organization understand its place in the

global community.


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The Generation GapThe Generation Gap

GenerationGeneration Year of BirthYear of Birth

GIGI 1900s1900s 1920s1920s

enen ss ss

BoomersBoomers 1940s1940s 1960s1960s

XersXers 1960s1960s 1980s1980s

MillennialMillennial 1980s1980s 2000s2000s


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The Generation Gap ModelThe Generation Gap Model


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SilentSilent


Codrington and Marshall-Grant


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BoomersBoomers



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XX ersers



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MillennialMillennial



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Generation YGeneration Y

AttitudeAttitude: Let's make the world a better place: Let's make the world a better place

LikesLikes: Shopping, labels, family, friends, the: Shopping, labels, family, friends, theenvironment, technologyenvironment, technology

, ,, ,

ostentationostentation

HeroesHeroes: Nelson Mandela, Princess Diana, the: Nelson Mandela, Princess Diana, the

Dalai Lama, Bono, Harry Potter, Barney,Dalai Lama, Bono, Harry Potter, Barney,Desmond TutuDesmond Tutu


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Generational recruiting:Generational recruiting:

Baby BoomersBaby Boomers

CareerCareer advancementadvancement isis of of keykey importance,importance, asas areare

promotionalpromotional opportunitiesopportunities andand thethe chancechance toto makemake aa realreal

impactimpact.. ThisThis isis aa generationgeneration thatthat isis desperatedesperate toto dodosomethingsomething meaningfulmeaningful beforebefore theythey retireretire.. TheyThey wantwant toto bebe

rememberedremembered andand areare enticedenticed byby opportunitiesopportunities toto dodo

some ngsome ng s gn cans gn can .. erer emem secur ysecur y anan career career

opportunities,opportunities, upwardupward mobility,mobility, andand statusstatus.. MoneyMoney isis aa

minorminor enticemententicement andand theythey areare notnot focusedfocused onon "doing"doing theirtheir

ownown thing"thing" asas muchmuch asas onon gaininggaining somesome sortsort ofof statusstatus


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GenerationGenerationXX ThisThis isis thethe generationgeneration thatthat isis skepticalskeptical ofof anyany offersoffers ofof

securitysecurity oror longlong--termterm commitmentscommitments.. LeadersLeaders areare suspectsuspect

andand cynicismcynicism commoncommon.. TheyThey willwill leaveleave youyou forfor aa nickel,nickel, asasthethe sayingsaying goesgoes.. OfferOffer themthem money,money, stockstock options,options, andand thethe

chancechance toto dodo whatwhat theythey wantwant toto dodo.. TheyThey areare excitedexcited byby

pro ecpro ec wor wor anan yy ee c ancec ance oo earnearn asease onon w aw a

theythey dodo ratherrather thanthan onon whatwhat aa bossboss sayssays theythey shouldshould earnearn..

TheyThey areare toto thethe pointpoint andand expectexpect toto bebe treatedtreated thatthat way,way,

tootoo.. Don'tDon't bebe tootoo diplomaticdiplomatic oror trytry toto getget themthem excitedexcited

becausebecause ofof whowho theythey willwill bebe workingworking forfor


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MillenialsMillenials ThisThis isis aa generationgeneration thatthat valuesvalues balancebalance andand moderationmoderation..

TheyThey wantwant timetime toto bebe withwith familyfamily andand friendsfriends.. TheyThey areare

conformistsconformists andand teamteam playersplayers moremore thanthan anyany otherothergenerationgeneration.. And,And, theythey showshow respectrespect toto leadersleaders andand wantwant

someonesomeone toto looklook upup toto.. OfferOffer themthem flexibleflexible schedules,schedules, lotslots ofof

pay)pay) toto traveltravel oror dodo communitycommunity serviceservice.. LetLet themthem workwork forforWWIIWWII oror seniorsenior babybaby boomersboomers thatthat theythey respectrespect.. HonorHonor theirtheir

parentsparents thisthis generationgeneration actuallyactually listenslistens toto themthem


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Role of a Leader in a TeamRole of a Leader in a Team

MentorMentor Know Yourself and OthersKnow Yourself and Others

FacilitatorFacilitator Dealing with OthersDealing with Others

ManagerManager Working with OthersWorking with Others

ProducerProducer Providing Quality ServicesProviding Quality Services

DirectorDirector Getting Things DoneGetting Things Done VisionaryVisionary Seeing the Big PictureSeeing the Big Picture

EntrepreneurEntrepreneur Contributing to Organizational SuccessContributing to Organizational Success

BrokerBroker Building Community CapacityBuilding Community Capacity


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