module #1 product knowledge training home center 1 ref01... · • we have a custom size,...

11
Slide #1 © Milgard Manufacturing, Inc. - CONFIDENTIAL PKM1History -0517 Module #1 Product Knowledge Training Home Center Milgard History

Upload: others

Post on 13-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #1

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Module #1

Product Knowledge Training

Home Center

Milgard History

Page 2: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #2

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Milgard History – Experience Counts

• Milgard is a reliable, quality and service–oriented window and door manufacturer with 50 years of experience, opening our doors in 1962.

• We currently have 18 manufacturing and support sites spread across the country from West Coast to Texas.

• 7 Manufacturing plants

• 6 Sales, Service & Distribution Centers

• 1 Tempering plant - CA-Dixon

• 1 Vinyl Extrusion plant - WA-Tacoma

• 1 Fiberglass Pultrusion plant - WA-Tacoma

• 1 Fiberglass (Ultra) Manufacturing plants - WA-Tacoma

• 1 Wood (Essence) Manufacturing plants - WA-Tacoma

Page 3: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #3

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Milgard’s Supply Chain

Manufacturing, Distribution,& Sales

Tacoma, WA

Portland, OR

Sacramento, CA

Simi Valley, CA

Temecula, CA

Denver, CO

Dallas-Fort Worth, TX

Distribution & Sales

Hollister, CA

Las Vegas, NV

Phoenix, AZ

Salt Lake City, UT

Vancouver, BC, CAN

Calgary, ALB, CAN

Page 4: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #4

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Milgard History – Experience Counts

• We have a custom size, made-to-order business model that includes a plant near your location.

• Which means we can generally make custom build most of our products within a 7-10 business day lead time.

• We have 12 product lines:

• 1 Wood line

• Essence Series®

• 2 Fiberglass line

• Ultra™ Series

• 5 Vinyl lines

• Tuscany® Series | Montecito® Series | Style Line® Series | Quiet Line® Series | Simplicity Series

• 2 Aluminum lines

• Standard Series | Thermal Break Series

• 2 Moving Glass Wall System

• Clad Wood | Thermal Break Note: Some products are “location specific”

Page 5: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #5

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

The Milgard Philosophy

In order to be Clearly the Best in our business, We are committed to these principles:

The individual must be respected.

People, not money or things, are an organization’s greatest asset. We want people who work for us to feel good about themselves and their work. Each individual makes a difference. Superior performances are recognized and rewarded.

The customer must be given the best possible service.

In some ways, every job relates to enhancing that goal. If you are not servicing the customers, then you should be servicing someone who is. Outstanding products and service are what keeps our customers coming back to do more business.

Excellence and superior performances must be pursued.

Pursue all tasks with the idea that they can be accomplished in superior fashion. To achieve excellence, we need superior training, and we must feel compelled to succeed. A highly competitive environment creates an atmosphere that nurtures excellence.

These principles must be accepted by each employee and be the basis for our behavior and performance.

It is not how big we are that is important. It is how good we are.

Page 6: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #6

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Masco and Milgard- A Beneficial Partnership

Masco and Milgard share a commitment to quality and excellence. The philosophies and values of both companies are in alignment. Both companies were started by entrepreneurs who’s vision continues to guide both companies.

Milgard benefits from being a part of the Masco family of companies in many ways. Here are just a few:

• Masco gave us the opportunity to move from being a privately-held company to a public company with investors, giving us a greater access to capitol for growth investments.

• Milgard can leverage Masco’s economies of scale.

• Milgard can leverage Masco’s engineering, scientific and technological specialists.

• Milgard benefits from Masco’s legal representation.

• Masco’s information services update Milgard on current events relating to Distribution Channels, New Construction and Remodeling, Consumer and Economic Indicators.

• Masco provides financial backing that benefits Milgard in many ways; from research to E-learning initiatives.

Page 7: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #7

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Masco Brand Logo’s

Page 8: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #8

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Masco Companies

Page 9: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #9

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Milgard Recognition

• Milgard has been named the national “Most Used Vinyl Window” four times by the readers of Builder magazine and “Best Quality Vinyl Window” Eight times.

• Both Professional Remodeler and Professional Builder magazines have name Milgard “Most Preferred Vinyl Window”.

• Milgard is the only window manufacturer to receive an IDEA award for design for the SmartTouch® lock and door handle.

• As a member of the Environmental Protection Agency (EPA) Performance Track, an organization that establishes goals for environmental improvement within major corporations, Milgard manufactures products that have minimal impact on the environment, beyond what is required by law.

• Milgard is also a U.S. Green Building Council member, a non-profit community of leaders working to make green buildings available to everyone.

• Milgard is the first window manufacturer to receive the Arthritis Foundation® Ease-of-Use Commendation for the SmartTouch hardware on our Tuscany® Series vinyl windows and doors.

Page 10: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #10

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Milgard Residential Warranty

• All customers can access copies of warranties on milgard.com

• All customers can register their warranty on milgard.com

Page 11: Module #1 Product Knowledge Training Home Center 1 REF01... · • We have a custom size, made-to-order business model that includes a plant near your location. • Which means we

Slide #11

© Milgard Manufacturing, Inc. - CONFIDENTIAL

PKM1History -0517

Milgard CommercialWarranty

• All customers can access copies of warranties on milgard.com

• All customers can register their warranty on milgard.com