module 1 advertising (1st part)

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    INTRODUCTION TO ADVERTISING

    MANAGEMENT

    Module 1

    Module 1

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    Agenda

    1

    Meaning of Advertising

    Importance of Advertising

    History of Advertising

    Classification of Advertising

    Functions of Advertising

    AIDAS

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    2

    Advertising

    Advertising is defined as any paid form of non- personal presentation of ideas,

    goods and services by an identified sponsor.

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    Features of Advertising

    Advertising is of various forms: It can be a sign or symbol.

    It can be an illustration or message or both. It could be

    conveyed through any mass media like TV, radio, press or

    magazines

    Advertising is non- personal and thus excludes any face-

    to- face communication Advertising is openly paid for by an identified sponsor.

    The message is put by an organization selling products or

    services. It could be a commercial or non- commercial

    organization

    Advertising just tries to influence the behavior of the

    target audience

    It is a silent but forceful salesmanship. It helps to pre- sell

    a product

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    Merits/ Importance/ Functions of

    Advertising

    Informs the buyers about the existence of the

    product, its features, its benefits and its availability

    Builds brands, gives an image and personality to the

    brand

    Contributes to brand loyalty

    Most cost effective way to reach consumers. Itreduces selling costs

    Persuades people to act

    Delivers the same message consistently in a variety

    of contexts

    Reach prospects that cannot be approached bysalesmen

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    De- merits of Advertising

    Excludes face- to- face communication andhence objections raised by prospects remain

    unanswered

    It is a one- sided communication and hence

    cannot obtain quick and accurate feedback

    needed to evaluate message effectiveness Repetition of advertisements involves

    additional cost

    It, many a times, lacks credibility and trust

    worthiness

    It creates noise in communication asnewspapers, magazines etc., carry many

    messages competing to secure attention of

    the audience simultaneously

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    Objectives of Advertising

    Closing and immediate sale

    Move the prospect step- by- step closer to a sale

    Build a brand image

    Contribute to increased sale Aim at some specific steps leading to sale

    To inform the consumers to consummate sales

    and build customer satisfaction

    To help the sales force and to help the trade

    channels

    To project a corporate image

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    Factors Responsible for Changing

    Concept of Advertising

    1. Globalization (Integration of world economy): The marketing in global context is more

    complex and hence advertising has also become more challenging

    2. Government Regulations: Government regulations and code of conduct for

    advertisements is common in almost all the nations. This has also changed the

    advertising landscape

    3. Increasing Competition: Today s cut- throat competition is forcing the advertisers to

    make their presentations creative, innovative and different from others in order to makeuniqueness in the communication

    4. Technological Developments: The growth in technology has helped the advertisers to

    make advertisements more effective and distinguishable

    5. Other Factors:Other factors like educational level and standard of living of the people,

    literacy rate, changes in tastes and preferences etc. are also responsible for changes inadvertisements

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    Major Institutions involved in the Field of

    AdvertisingManagement

    Refer diagram on Page 18 of Myers and Aaker text or Page 3 of Gupta Text

    Core Institution:

    The Advertiser

    The advertiser is the core institution in the field of advertising management

    The expenditures of advertisers provide the basis for estimates of the size of the

    advertising industry

    Controlling Institutions:

    Government

    Competition

    Facilitating Institutions:

    Advertising Agency

    In most cases, the advertising agency makes the creative and media decisions.

    It also often supplies supportive market research and is even involved in the total

    marketing plan

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    Major Institutions involved in the Field of

    AdvertisingManagement

    In some advertiser- agency relationships, the agency acts quite autonomouslyin its areas of expertise; in others, the advertiser remains involved in the

    creative and media decisions as the campaign progresses

    Examples for ad agencies: Ogilvy & Mather, Lowe Lintas, Mudra

    Communications,OOH Media

    Media It could be newspaper, magazine, TV or Radio

    Research Suppliers

    It refers to companies that supply research services to advertisers, advertising

    agencies and the media

    Examples for Research Suppliers: The Audit Bureau of Circulations (ABC) audit

    of newspaper circulation, A . C. Nielsen- television program rating services

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    6

    Advertising as a Communication Process

    Communication is a process of passing information and

    understanding from one person to another. It involves

    the following elements:

    Sender: Communication begins from the sender

    who wants to transmit the message to another person

    Message: The idea or information in the physical

    form

    Encoding: Putting the message into appropriate

    words, symbols or gestures

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    Advertising as a Communication Process

    Channel: The method or vehicle used to transmit the message

    Receiver: The person to whom the message is sent and he perceives the message and

    attaches some meaning to the message

    Decoding: Attaching meaning to the message sent. The communication will be effective

    when senders message commensurate with the receiver's understanding

    Feedback: The reversal in communication process is the feedback whereby, the receiver

    expresses the response of the senders message

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    Types of Advertising

    I. Geographical Spread

    1. National Advertising : Some manufacturers may

    think that their target is the entire country. They

    select media with a countrywide base. Generally,

    large, established firms belong to this category.

    Among them are Hindustan Unilever, Marico,

    Godrej etc.2. Local Advertising: Small firms may like to restrict

    their business to State or regional level. Some

    firms first localize their marketing efforts and once

    success has been achieved, they spread out to

    wider horizons. A classic example is Nirma washing

    powder, which initially was sold only in Gujaratand subsequently entered the other markets.

    Similarly, Fanta Apple was initially sold only in

    Chennai

    3. Global Advertising:Multinational firms treat the

    world as their market. Firms such as IBM, Sony,

    Luis Vuitton, Tommy Hilfiger etc. advertise globally

    in periodicals like Newsweek, Time, Vogue etc.

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    Types of Advertising

    II. Target Group

    a) Consumer Advertising: A substantial portion of total advertising is directed to buyers of

    consumer products who purchase them either for their own use or for their households.

    The fact that buyers of consumer items are generally very large and are widely distributed

    over a large geographical area enhances the importance of advertising as a marketing tool.

    These advertisements are intended to promote sale of the advertised products by

    appealing directly to the buyers. Such advertising is called consumer advertising.

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    Types of Advertising

    b) Industrial Advertising: Industrial advertising refers to those advertisements which are

    issued by the manufacturers/ distributors to the buyers of industrial products. This category

    would include machinery and equipment, industrial intermediates, parts and components, etc.

    Because of the unique characteristics of industrial buying decision process, the importance of

    industrial advertising is comparatively lower than that of consumer advertising

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    Types of Advertising

    We shall now discuss in detail the following

    broad categories of advertising:a. Product Advertising

    b. Service Advertising

    c. Institutional Advertising (Corporate

    Advertising)

    d. Public Relations Advertising

    e. Public Service Advertising

    f. Financial/ Issue Advertising

    g. International Advertising

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    Pr ct v rtisi g

    Pr ct v rtisi g c v ys i f rmati ab t

    a pr ct Pr ct is th v ry h art f a y a v rtisi g

    pr gram

    Pr ct v rtisi g is f thr typ s:

    i. Pioneering Advertising

    ii. Competitive Advertising

    iii. Retentive Advertising

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    Here, an attempt is made to stimulate the

    primary demand for the product categoryrather than a specific brand

    Here the product category is first introduced

    It is educative in intent

    It appeals to consumers emotions as well as

    to his rational motives

    Pioneering Advertising is relevant in the

    introductory stage of Product Life Cycle

    The initial advertising of micro- wave ovens,

    electric mosquito repellants etc. are of this

    type

    Some popular examples are initial

    advertisements of Hand wash by Dettol,

    Noodles byMaggi and Mens Fairness Cream

    by Emami

    Pioneering Advertising

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    Competitive Advertising

    Here, selective demand of a specific

    product brand is stimulated

    By now, the product is established in the

    market and has reached the growth or

    maturity stage of Product Life Cycle

    Competitive Advertising is of two types:

    1. Direct Type: It seeks to stimulateimmediate buying action

    2. Indirect Type: Here the benefits of the

    product are emphasized in anticipation

    of the consumers final action of buying

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    Retentive Advertising

    The product is now having a firm footing in the market

    Its sales may start declining later

    The buyer must be reminded about the product to sustain his loyalty

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    Institutional/ Corporate Advertising

    Institutional Advertising aims at building a

    positive public image of the firm in the eyes

    of the public

    Institutional advertising does not attempt to

    sell a particular product; it benefits the

    organization as a whole

    It notifies the consumers that the company

    is a responsible business entity

    Corporate or Institutional Advertising gives a

    face to the company

    Some popular examples are advertisements

    of Godrej and Aditya Birla Group

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    Public Relations Advertising

    Public Relations Advertising

    represents the management andcommunicates the policies,

    problems and performances to the

    public

    PR Advertising generally precedes

    the share issues these days to

    create a favorable climate for the

    investing public

    Public Relations Advertising is a

    must at the times of crisis . It can

    act as an effective damage control

    device Many areas of Institutional and PR

    Advertising may overlap. In fact,

    PR Advertising is a part of

    Institutional Advertising

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    Public Service Advertising

    Public Service Advertising is done as a part of social responsibility

    It seeks to promote important social issues

    It is created to promote greater awareness of public causes

    Save Tigers initiative of Aircel, Jago Re campaign of Tata Tea, advertisements against

    smoking, female foeticides etc. are examples

    National Integration, Ads, Family Planning Ads , PETA Ads etc. are some other examples

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    International Advertising

    Same as Global Advertising which has already been explained

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    History of Advertising

    The earliest forms of advertising were

    in the form of signboards and writing

    on the walls of prominent buildings

    Posters and pamphlets were also used

    in those days

    The advertisements were more passiveand their scope was very much limited

    in those days

    The importance of advertising was

    doubled when the hand press was

    invented at the end of the 15th century

    The invention of printing machines

    further aided for the development of

    advertising techniques through

    handbills, magazines, newspapers and

    handbooks

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    So we can say that modern advertising has its

    roots in England even though the Americansare the forerunners in modern advertising

    Rosser Reeves of the Ted Bates Agency ( now

    part of Backer Spielvogel Bates, itself part of

    the Saatchi Group) introduced the concept of

    USP (Unique Selling Proposition) to

    differentiate a product from its competitive

    products

    Advertising was further stimulated by the

    increased literacy

    Computers, Satellite Television and Internet

    has affected advertising a great deal

    History of Advertising

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    Adv rtisi g i I dia

    Dattaram & Compa y , th first adv rtisi g ag cy

    i I dia, was fou ded i 1905 i Mumbai

    The agency released its first ad in 1907 for West

    EndWatch Co., Mumbai

    In 1926, JWT (James Walter Thomson) started its

    operations whileO&M came to India in 1928

    In 1939, Lintas entered the scene (In 2000, Lintasmerged with Lowe. It was renamed as Lowe

    Worldwide in 2002

    In 1941, Leela Chitnis became the first Indian

    movie actress to endorse Lux Soap

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    Advertising in India

    The year 1963 saw the launch of Made for

    Each Other campaign for Wills filtercigarettes

    In 1978, Indias first TVC (Television

    Commercial) goes on air

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    The introduction of satellite television in 1991 had a big impact on advertising

    The first electronic channel to be beamed in India was CNN

    On March, 1993, Indias very first satellite channel, ATN, was incorporated. Now it is

    rechristened as ETC (Entertainment Television Network)

    Try to know more about Prahlad Kakkar- SundropOil Commercial

    Advertising in India

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    AI AS

    A- Attention

    I- Interest

    - esire

    A- Action

    S- Satisfaction

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    Reach, Frequency and Impact

    Reach: The number of different persons or households exposed to a particular media

    schedule at least once during a specified time period

    Frequency: The number of times within the specified time period that an average person or

    household is exposed to the message

    Impact: The qualitative value of an exposure through a given medium (For instance, a food

    ad in Good Housekeeping would have a higher impact than in Fortune magazine

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    Medium and Vehicle

    Medium: A medium is a channel or a system of communication such as newspapers or radio

    Vehicle: A vehicle is a specific carrier within the channel. For example, Television is amedium, while Star Plus or HBO is a vehicle. Similarly, in print media, Readers Digestor The

    New york Times are vehicles

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    A few more takeaways

    Sonic Branding- Ringtone of

    Airtel, ding ding diding of

    Britannia,

    Cult Branding- Harley Davidson

    Telescopic Marketing- Derived

    Demand

    Sequel Advertising

    Private Labels (Store Brands, In-

    house brands)

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    A few more takeaways

    Ambush Marketing (Guerilla Marketing)

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    A few more takeaways

    Ambush Marketing (Guerilla Marketing)