modernizing the jdedwards ap process
TRANSCRIPT
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Modernizing the
JDE AP Process
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Tim DelCotto – IT Delivery Manager (Finance)• Land O’Lakes - Minneapolis, Minnesota• LinkedIn
Dan Atwood – Software Solution Architect• AVIO Consulting - Plano, Texas• LinkedIn
About the Presenters
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Company• Founded in 2007• Global delivery capabilities for
projects in Americas, EMEA, and APAC• Offshore capabilities in Buenos
Aires• Over 200 enterprise integration
implementations
Product Focus• Oracle Fusion Middleware• Oracle Cloud• Process Cloud, Document Cloud,
Integration Cloud, SOA Cloud, Java Cloud• MuleSoft AnyPoint Platform• Amazon AWS
AVIO Consulting Overview
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One of America’s Premier Member-Owned CooperativesSecond-Largest Cooperative in the Nation • 10,000 employees• 3,200 direct producer-members • In all 50 states• More than 50 countries
Net Sales for Land O’Lakes in 2015 were $13 billionThree Business Units• Dairy Products• Seed/Crop Protection Products• Animal Nutrition
Land O’Lakes Overview
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AP Processing
Vendors
Accounts Payable
Payment
Archive
ERP
4 ERP SystemsJDE 8.1.2 (Dairy)JDE 9 (Winfield)JDE EnterpriseOne XE (Purina)Fusion (Indirect spend)
AP Technician (~ 45)
Business Partner(1,000
+)
1,000,000+ invoices processed/year
60,000 vendors
50/50 electronic and paper invoices
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Work Management and Efficiency• Automated recognition process was not effective• No automated matching into the ERP systems• Business Partner interaction via unstructured email• Ineffective task prioritization• Low SLA awareness
Work Visibility and Search• Searching Ineffective and Slow• Data for Sorting and Viewing Invoices Limited
AP Challenges
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Improve Conversion to Digital Format• Decrease form recognition batch failure rate from 95% to 50%
Effective Integration to ERP SystemsBusiness Rules for System Driven RoutingBusiness Exceptions Resolved via Defined ProcessDefined Prioritization Built into the Workflow• Based on Discount, Due Date, Vendor Terms, Vendor Country
SLAs Defined and Leveraged to Drive Process Logic, Including NotificationsEnhance Communication with Internal Partners for Exception ResolutionComplete Audit Trail of Actions Performed
Goals
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“Gaps in the Apps”Zero Modification of ERP(s) • Modifications make ERP upgrades much more difficult
Multiple ERPs • None at Land O’Lakes do auto 3-way match
Manual Effort is Still Required to Correct Scan Errors• With Business Process Management (BPM) user interface,
the invoice and metadata are viewed simultaneously
Why Fusion Middleware?
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Phased Approach • Phase 1• Process Improvement• Improved capture/business process management• Key Success Measure – Discounts• Key Success Measure – Productivity
• Integration with ERPs• Phase 2 • Improved OFR/Pass through processing• Improved integrations with ERP’s
Agile Development•Team – AVIO + Land O’Lakes
The Solution
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AP Processing System Components
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Image Capture• Scans batches of
documents• Accepts from
incoming emails• Monitors the file
system for documents
Batch Splitting• Split batches into
multiple documents
How are Invoices Captured?
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Optical Character Recognition (OCR)
• Learn SetsClassify the Images OCR Verification
• Release to IPM
How is Invoice Data Captured?
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Stores Images and Metadata
Image Viewer
Image Search
Image Annotation
Initiates BPM Process
Where are Invoices and Data Stored?
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AP Basic Process
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Actual Process Model
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Service Activity Business Rule
User Activity
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Business Rule – Assign Priority
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AP Tech View – Work List
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AP Tech View – Match Invoice Activity
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Business Partner View – Resolve Exception
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Business Activity Monitoring (BAM)• Operational data store for collecting metrics• Supports•Operational needs• Do the number of invoices input into the system reconcile with the number that have
completed processing ?• How many invoices are at each activity in the process? • Should people be reassigned to support a different queue?
• Analytical needs• What proportion of invoices with discounts are paid promptly?• What is the average processing time per invoice? Per AP Tech?
Reporting
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Daily Volume
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Reconciliation
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Fills “gaps in apps” with no ERP modificationVisibility Flexibility to quickly add new lines of business Time and cost reduction • Discount achievement• Labor efficiencies through reduced time per invoice
Benefits Achieved
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