modernising provider referrals and payments provision forum 3 rd june 2009
TRANSCRIPT
Modernising Provider Referrals and Payments
Provision Forum
3rd June 2009
Modernising Provider Referrals and Payments
What is PRaP?
• A single DWP system for commercial employment provision
• Accessed securely - authentication via Government Gateway
• Automated transfer of information between DWP and its Prime Providers
• A new way to work together
Modernising Provider Referrals and Payments
When will it happen?
• Staged implementation
• Starts with FND 1st phase in October 2009
• Followed by new and re-contracted provision
Modernising Provider Referrals and Payments
Progress Update
• Provider Sub-group – December 2008
• Provider Consultation Sub-group – April 2009
• Main development phase complete – May 2009
• FND Preferred Bidder Event – June 2009
• Testing underway
Modernising Provider Referrals and Payments
PRaP Process Overview
• Integrated IT from referrals to payments
• All interaction is with the Prime Provider
• Daily payments
• Daily updates
Modernising Provider Referrals and Payments
What’s Different?
• No SL2
• Quicker access to customers
• Operational Management Information
• Automated payment claim
• Swift payment
Modernising Provider Referrals and Payments
PRaP Operational Information
• Up-to-date performance data
• DWP and Providers can ‘sing from the same hymn sheet’ about
- customer progression
- bottlenecks
- payments
Modernising Provider Referrals and Payments
PRaP Shared Benefits
• A simple, more secure, automated system
• Quicker response times
• Common data
• Concentrate more time on helping customers – our REAL job
Modernising Provider Referrals and Payments
The Science Bit
LMS
RMCIS
ProviderSecure access
Remittance
PRaP Operational Support Team
PRaP
PA
Help Line
Modernising Provider Referrals and Payments
How do I get my referrals?
Modernising Provider Referrals and Payments
How do I report customer progress?
Modernising Provider Referrals and Payments
How do I claim?
Modernising Provider Referrals and Payments
PRaP Security
• Providers will only be able to see their own data
• Providers won’t be able to access PRaP unless they meet DWP security standards :
- go-live and
- live-running
• We’ll help you understand and meet those standards
Modernising Provider Referrals and Payments
PRaP Security Approach• Establish
- Plans
- Policies
- Procedures
- Evidence
• Monitor- controls
- compliance
- risk management
• Assure- capability from the start
- continues throughout
- risk awareness