model: sb3821-d6 - vizio · model: sb3821-d6. english - ii our nit is designed and manufactured to...

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QUICK START GUIDE Model: SB3821-D6

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Page 1: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

QUICK START GUIDEModel: SB3821-D6

Page 2: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

English - ii

our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or fire. To prevent your nit from eing damaged the following rules should e o served for its installation use and maintenance. lease read the following safety instructions

efore operating your nit. eep these instructions in a safe place for future reference.• ead these instructions.• eep these instructions.• eed all warnings.• ollow all instructions.• o not use this apparatus near water.• lean only with a dry cloth.• o not lock any ventilation openings. Install in accordance with the manufacturer s instructions.• o not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat.• o not defeat the safety purpose of the polari ed or grounding-type plug. polari ed plug has two lades with one wider than the other.

grounding type plug has two lades and a third grounding prong. The wide lade or the third prong are provided for your safety. If the provided plug does not fit into your outlet consult an electrician for replacement of the o solete outlet.

• rotect the power cord from eing walked on or pinched particularly at plugs convenience receptacles and the point where they e it from the apparatus.

• Only use attachments accessories specified y the manufacturer.• se only with the cart stand tripod racket or ta le specified y the manufacturer or sold with the apparatus. hen a cart is used

use caution when moving the cart apparatus com ination to avoid in ury from tip-over.• nplug this apparatus during lightning storms or when unused for long periods of time.• efer all servicing to ualified service personnel. Servicing is re uired when the apparatus has een damaged in any way such as when the power

supply cord or plug is damaged li uid has een spilled or o ects have fallen into the apparatus the apparatus has een e posed to rain or moisture does not operate normally or has een dropped.

• To reduce the risk of electric shock or component damage switch off the power efore connecting other components to your nit.• nplug the power cord efore cleaning your nit. damp cloth is su cient for cleaning. o not use a li uid or a spray cleaner on your nit. o not

use a rasive cleaners.• lways use the accessories recommended y the manufacturer to insure compati ility.• hen moving your nit from an area of low temperature to an area of high temperature condensation may form in the housing. ait efore

turning on your nit to avoid causing fire electric shock or component damage.• Slots and openings in the ack and ottom of the ca inet are provided for ventilation. To ensure relia le operation of your nit and to protect it

from overheating e sure these openings are not locked or covered. o not place your nit in a ookcase or ca inet unless proper ventilation is provided.

• ever push any o ect into the slots and openings on your nit enclosure. o not place any o ects on the top of your nit. oing so could short circuit parts causing a fire or electric shock. ever spill li uids on your nit.

• ever use the su woofer in the upright vertical position without installing the legs• o not lock the su woofer ports. llow for - inches of space around all sides for ventilation.• I posure to loud sounds can damage your hearing causing hearing loss and tinnitus ringing or u ing in the ears . ith continued

IMPORTANT SAFETY INSTRUCTIONS

Page 3: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

English - iii

e posure to loud noises ears may ecome accustomed to the sound level which may result in permanent damage to hearing without any noticea le discomfort.

• hen connected to a power outlet power is always owing into your nit. To totally disconnect power unplug the power cord.• o not overload power strips and e tension cords. Overloading can result in fire or

electric shock.• The wall socket should e located near your nit and e easily accessi le• eep your nit away from moisture. o not e pose your nit to rain or moisture. If water penetrates into your nit unplug the power cord and

contact your dealer. ontinuous use in this case may result in fire or electric shock.• o not use your nit if any a normality occurs. If any smoke or odor ecomes apparent unplug the power cord and contact your dealer

immediately. o not try to repair your unit yourself.

• void using dropped or damaged appliances. If your nit is dropped and the housing is damaged the internal components may function a normally. nplug the power cord immediately and contact your dealer for repair. ontinued use of your nit may cause fire or electric shock.

• o not install your nit in an area with heavy dust or high humidity. Operating your nit in environments with heavy dust or high humidity may cause fire or electric shock.

• nsure that the power cord and any other ca les are unplugged efore moving your nit.• hen unplugging your nit hold the power plug not the cord. ulling on the power cord may damage the wires inside the cord and cause fire or

electric shock. hen your nit will not e used for an e tended period of time unplug the power cord.• To reduce risk of electric shock do not touch the connector with wet hands.• Insert the remote control atteries in accordance with instructions. Incorrect polarity may cause the attery to leak which can damage the remote

control or in ure the operator.• See the important note and rating located on the ack of the unit.• I - This e uipment is not waterproof. To prevent a fire or shock ha ard do not place any container filled with li uid near the e uipment

such as a vase or ower pot or e pose it to dripping splashing rain or moisture.• TIO - anger of e plosion or fire if atteries are mistreated. eplace only with the same or specified type.• o not leave the atteries e posed to direct sunlight for a long period of time with doors and windows closed. o not disassem le the atteries or

dispose of it in fire.• here the I S plug or appliance coupler is used as the disconnect device the disconnect device shall remain readily opera le.

I To reduce the risk of fire or electric shock do not e pose this apparatus to rain or moisture.

CAUTIONIS O T I

S O O OT O

The lighting ash with arrowhead sym ol within an e uilateral triangle is intended to alert the user to the presence of not isolated dangerous voltage within the product that may e su cient magnitude to constitute a risk of shock to persons.

The e clamation point within an e uilateral triangle is intended to alert the user to the presence of important operating and servicing instructions in the literature accompanying the appliance.

arning This e uipment is a lass II or dou le insulated electrical appliance. It has

een designed in such a way that it does not re uire a safety connection to electrical earth.

Page 4: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

nglish - iv

TABLE OF CONTENTSackage ontents .........................................................................................................................5elcome to VIZIO Smart ast .....................................................................................................7

Controls & Connections ...............................................................................................................8irst-Time Setup............................................................................................................................12

Using the Remote .........................................................................................................................17sing our Ta let or Smartphone as a emote ........................................................................18

inimum ecommended e uirements. ............................................................................19 Indicators ...............................................................................................................................20

airing our Smartphone or Ta let ............................................................................................22etting started with oogle ast .............................................................................................23

How to Cast Content ..............................................................................................................23etting started with the VIZIO Smart ast pp ..........................................................................24

ccount Setup..........................................................................................................................24 Selecting a Smart ast device .................................................................................................25

reating an udio roup .............................................................................................................26luetooth airing ..........................................................................................................................27

Using Bluetooth Mode ............................................................................................................28dvanced Setup ............................................................................................................................29

Connecting a Subwoofer ............................................................................................................30Using Button Combinations ........................................................................................................31

all- ounting the Sound ar .....................................................................................................32elp Trou leshooting ...............................................................................................................36imited arranty ..........................................................................................................................37egal ompliance ......................................................................................................................41

Page 5: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

English - 5

PACKAGE CONTENTS

all ount Template all Mount Screws

Digital Optical Cable

ower a lesoa ial udio Cable

uick Start uide

QUICK START GUIDEModel: SB3821-D6

SmartCast Sound Bar

Remote Control with atteries

ireless Su woofer

Stereo to . mm udio a le

all ount rackets Sound ar

ireless Su woofer

Page 6: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

English - 6

Page 7: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

English - 7

our new VIZIO Sound ar is part of the all-new collection of home theater displays sound ars and home audio speakers that can all e controlled y one ingenious app the VIZIO

Smart ast app.

ith the app you can rowse online radio music and more from multiple sources or apps in one view without having to switch ack and forth etween those apps or sources. nd then ust tap to cast the content to your VIZIO Sound ar - from anywhere in your home. It works over i i so you can control your VIZIO Sound ar from any room and keep using your smartphone or ta let to continue rowsing play games te t or even watch another show without disrupting what s playing on your sound ar. ith VIZIO Smart ast what you love doesn t change ut how you e perience it will never e the same.

ow let s get you into setup so you can start casting

Welcome to VIZIO SmartCast™!

English - 7

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English - 8

CONTROLS & CONNECTIONS

Power Port

CONTROLS & CONNECTIONS

Back of Sound Bar

Ethernetthernet In

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English - 9

Supports . V file format play ack only.

OPTICAL igital Optical udio In

DIGITAL oa ial In

AUX nalog udio In Stereo

AUX nalog udio In Stereo . mm

USB* S In

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English - 10

Top of Sound Bar

Input ress to change the audio source.

Power ress to turn sound ar on or off.

Volume Increase or decrease the loudness of the audio.

Bluetooth Input old to pair.See luetooth airing for more information.

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English - 11

Back of Subwoofer

Power Switch

Power Port

LED Indicator

Pairing Button

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English - 12

FIRST-TIME SETUP

ot all TVs have the audio outputs shown a ove. To con-nect the Sound ar directly to your other devices lu- ay player game system etc. see your device s user manual.

hen using either of the igital Inputs if there is no audio try setting the TV output to or onnect directly to your lu-ray other source some TVs do not pass through digital audio.

Back of Sound Bar

AND CONNECT IT TO YOUR TV

3.5MM TO RCA CABLE

GOOD

3.5MM TO RCA CABLE

GOOD

DIGITAL COAXIAL CABLE†

BETTER

DIGITAL OPTICAL CABLE†

BETTER

1CHOOSE ONE CABLE

BETTER

GOOD

OR

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English - 13

2 Connect the power cable to the sound bar AC IN as shown.

lug the power ca le into an electrical outlet.

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English - 14

Back of Subwoofer Connect the power cable to the Subwoofer AC IN as shown.

lug the power ca le into an electrical outlet.

lip the ower Switch into the On position.

3

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Sound Bar is centered below the TV.

or the est surround sound e perience position the Sound ar as shown. The Sound ar should e close to ear level. The Su woofer should e placed in a corner of the room.

3

Subwoofer

English - 15

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English - 16

4emove the attery cover y gently sliding it away from the remote.

5

Insert the included atteries and gently slide the attery cover ack into place.

6 Turn your TV on the sound ar will automatically turn on and egin searching for an active input.

The indicators on the front of the sound ar will egin cycling in pairs through inputs until an audio source is detected.

You can press the INPUT button to switch between audio sources. or e ample if you connected your TV to set the sound ar to .

Input

ower

Top Top

Tip: ressing the INPUT button will stop the auto detect function.

Occurs only during first-time set up.uto detect function only occurs once when the sound ar is first powered on. To ena le this feature again you must

do a actory eset see the sing utton om inations section for more information or press and hold the I T utton for seconds.

hen needed VIZIO recommends replacing the atteries that came with this remote with two new uracell alkaline atteries.

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English - 17

USING THE REMOTE

Volume +/- ress to increase and decrease

volume.

Previous ress to return to previous track.

BluetoothSwitches to luetooth mode. ong press puts sound bar in bluetooth pairing mode.

Mute ress to mute unmute.

Powerress to turn on or off.

Enter/Play/Pause ress to select an option.ress to play or pause.

Next ress to skip to the ne t track.

Inputress to change the input source

TruVolume Turns TruVolume On and Off. TruSurround

Turns TruSurround On and Off.Pair

ctivate network pairing mode on sound ar.

Equalizer ress the p own utton

to toggle between two preset settings usic and ovie

Subwoofer ress the revious e t utton to

increase decrease the level of the subwoofer Bass

ress the revious e t button to increase decrease the level of the ass.

Treble ress the revious e t

button to increase decrease the level of the Tre le.

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English - 18

ownload the VIZIO Smart ast app and turn your smartphone or ta let into a remote to control your sound ar system. asily search discover and rowse for content to listen through your speakers.

To use your smartphone or ta let as your VIZIO SmartCast Remote:

• ownload the VIZIO Smart ast app on your compatible smartphone or tablet and follow the on-screen instructions to pair your device with a VIZIO Smart ast Sound ar System.

USING YOUR TABLET OR SMARTPHONE AS A REMOTE

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English - 19

ndroid• ndroid . or higher• . or more• Storage or more• etworking i- i

or a list of supported devices see oogle lay supported device article. †

iOS* • iOS . or later• evices supported i hone i ad

Minimum Recommended Requirements.

Su ect to changeTo use the luetooth functionality you must have ndroid . or later

†https support.google.com googleplay answer

The VIZIO Smart ast app is availa le for download from the oogle lay Store and pple pp Store.

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English - 20

LED Indicators are located here.

The Indicators will ehave differently with each utton on the remote control.

Function ehavior Description

Input

ress the I T utton on the remote to cycle through the availa le inputs nalog udio In - Stereo

• nalog udio In - Stereo . mm

• oa ial In - igital

• igital Optical udio In - Optical

•Bluetooth

• S In - S Press and hold the INPUT button on the remote control for 3 seconds to ena le the auto input detect function.

Bluetooth Pairing

ress and hold the utton on the remote. The Sound ar will e discovera le for minutes. ou can now search for the Sound ar VIZIO S using your luetooth evice. The sound ar will power down if no device is found.

Note: Set your luetooth device into pairing mode prior to the Sound ar.

DTS TruVolume

On Off

ress the TVOL utton to ena le disa le TruVolume.

hen ena led On TruVolume provides a consistent and comforta le volume level for a more en oya le listening e perience.

hen searching for device Flash from the bottom to the top and ack continuously.

TruVolume On

TruVolume Off

nalo

g ud

io In

-

nalo

g ud

io In

-

oaia

l In

- ig

ital

igita

l Opt

ical

ud

io In

O

ptic

al

Blue

toot

h

S In

- S

LED INDICATORS

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English - 21

Function ehavior Description

DTS TruSurround

On Off

ress the TSHD utton to ena le disa le TS TruSurround. hen ena led On all inputs will produce virtual surround sound. hen disa led Off all sources will play ack in stereo.

Equalizer Mode

ress the EQ button to toggle etween two preset e uali er settings usic and ovie. Note: ovie mode is on y default.

Treble

Levels

ress the TREBLE button then press the Next/Previous button to increase decrease the tre le level. The indicators will move to the top with increasing levels and to the ottom with decreasing levels.

BassLevels

ress the BASS button then press the Next/Previous button to increase decrease the ass level. The indicators will move to the top with increasing levels and to the ottom with decreasing levels.

When a Dolby Digital signal is

detected.

ol y igital is only availa le on either the Coaxial In or Digital Optical Audio In inputs. hen a ol y igital signal is detected the ol y igi-tal indicator will light up for seconds efore fading away.

Two center s indicate Tre le level .

Two center s indicate ass level .

TruSurround On

TruSurround Off

ol y igital Indicator

ovie

Music

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English - 22evice OT included

PAIRING YOUR SMARTPHONE OR TABLET

To pair your smartphone or ta let with your VIZIO Smart ast Sound ar for the first time

. Install the VIZIO Smart ast app.

. aunch the VIZIO Smart ast app on your smartphone or tablet and press the Power utton on your Smar ast Sound ar.

. rom the VIZIO Smart ast app tap on the utton in the top left corner. The side menu is displayed.

. Tap Setup a new Device from the list of options. The setup wi ard appears and egins the pairing process.

. old your smartphone or ta let close to the ower front left of sound ar for at least seconds to

pair it with your sound ar.

ollow the remaining on-screen instructions on your smartphone or ta let to finish the setup wi ard.

evice OT includedevice OT included

See Getting Started with the VIZIO SmartCast App on page 33 for instruction on how to set up a Smart ast account.

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English - 23

GETTING STARTED WITH GOOGLE CAST™

How to cast contentTo cast music to your sound ar

. Open any ast-ena led app. Visit g.co cast audioapps for a list of compati le apps.

. Select the content you d like to hear and tap the ast icon on the app screen.

. Select the device you d like to cast to and press play. Turn up the volume and control the speakers right from your phone or ta let.

1 2

oogle ast allows you to wirelessly send or cast music from your smartphone or ta let to your Smart ast Sound ar.

♫ ♫♫SmartCast Sound BarSmartCast Sound BarSmartCast Sound BarSmartCast Sound BarSmartCast Sound Bar

3

Page 24: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

English - 24

The VIZIO Smart ast app lets you wirelessly cast your favorite music to your VIZIO Smart ast Sound ar System. The app allows you to search for content and control cast play ack across your favorite music apps.

OR

2a 2b

Account Setupou will need to log into your yVIZIO account to take full advantage of the VIZIO Smart ast app. If you do not

have an account you can sign up for a free account.

. Tap on the VIZIO Smart ast app to egin.

. a Tap the Create an Account utton to sign up for a yVIZIO account.

OR

If you already have an account tap Sign In below the Create an Account button to log into your account.

GETTING STARTED WITH THE VIZIO SMARTCAST APP

1

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English - 25

Selecting a SmartCast deviceou can pair your smartphone or ta let with multiple Smart ast devices allowing you to seamlessly access and

cast your content wherever you are.

To select a different Smart ast device

. On the ome screen of the Vi io Smart ast app tap This Device to reveal a list of availa le devices.

. Tap to select a new device to control. ake sure the newly selected Smart ast device is turned on.

1 2

SmartCast Sound Bar

This Device

This Device

Page 26: Model: SB3821-D6 - Vizio · Model: SB3821-D6. English - ii our nit is designed and manufactured to operate within defined design limits and misuse may result in electric shock or

English - 26

To create an audio group

. Install and open the oogle hromecast app.

. Tap evices to see a list of availa le audio devices. Tap the menu icon on the top right corner of the speaker window. list of all availa le speakers appears.

. heck or uncheck the o ne t to each speaker to add or remove it from the group.

. Tap save to finali e the group.

CREATING AN AUDIO GROUPith oogle ast s multi-room play ack capa ility you can create audio groups and cast different music or the

same music to multiple speakers at the same time. rior to creating an audio group make sure all speakers and sound ars have een set up using the VIZIO Smart ast pp.

Only audio devices can e put into groups.

1 2 pp images simulated.

SmartCastSoundBar4451 SmartCastSoundBar4451

3

SmartCastSoundBar4451

SmartCastSoundBar3830

itchen Speaker

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English - 27

To pair the sound ar with a luetooth device

. ress and hold the Bluetooth button on the sound ar for five seconds or select the T air option from the display remote

menu. hen the sound ar is in luetooth airing ode the Indicators on the isplay anel on the front of the Sound ar will light se uentially from ottom to top and ack again. Once the device is paired the Indicators will stop ashing.

. ou can now search for the sound ar VIZIO S using your luetooth device. or more information refer to the user documentation that came with the device.

. lay audio from your luetooth device. Volume can e controlled on your source device and the sound ar.

luetooth evice

BLUETOOTH PAIRING

Top of Sound Bar

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English - 28

our sound ar supports music streaming from smartphones ta lets and computers with luetooth capa ility. evice compati ility will vary see your device s documentation for more information. Once you have paired your source device to the sound ar as long as you stay within range of the sound ar your device should remain paired. If the input is changed the luetooth device will disconnect. If the source is changed ack to luetooth any paired luetooth device will reconnect automatically.

Maximizing Signal

luetooth signal has a range of up to feet. eep in mind that luetooth is a compressed audio format so streamed music may lose some integrity when compared to a wired connection.

Try the following if your sound uality is less than optimal• If you hear any reak-up or disconnect while streaming music from your device move the source

device closer to the sound ar. • Be sure that there are no solid obstructions in the line-of-sight between the sound bar and the

source device. • Other wireless devices can affect luetooth range including wireless security cameras wireless video

a y monitors cordless phones and microwave ovens. Turning off or moving these devices may improve luetooth range.

our sound ar is not e uipped with a microphone so it cannot operate as a hands-free device for a smartphone.

educe the volume levels on your device and on the sound ar efore pressing lay. igh volume levels can damage your hearing.

USING BLUETOOTH MODE

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English - 29

ADVANCED SETUP

Supports . V file format play ack only.

DIGITAL OPTICAL CABLE

DIGITAL COAXIAL CABLE

3.5MM TO RCA CABLE

3.5MM TO RCA CABLE

Back of Sound Bar

ame onsole etwork edia layer Ta let layer aptop

S Thum rive

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English - 30

The Su woofer has already een paired with the Sound ar y VIZIO. owever the Su woofer may need to e re-linked to the Sound Bar if there is no sound coming from the

Su woofer.

1

irst confirm that the power switch is in the ON position. ress and hold the Pairing button on the

ack of the Su woofer for seconds. The on the ack of the Su woofer will egin to link.

22

ress and hold the Power button on the top of the Sound ar for Seconds. The indicators on the front will ash times. The Su woofer is

now linked with the Sound ar.

hat does pairing mean airing means to wirelessly

connect.

Buttons are located on top of the Sound Bar

Back of Subwoofer

Power Button

CONNECTING A SUBWOOFER

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English - 31

USING BUTTON COMBINATIONS

There are functions that are triggered y different utton com inations on the Sound ar.

Function ehavior Description

Factory Reset

eset the Sound ar to the factory default settings. To perform a actory eset Press and Hold the Bluetooth and Volume Down uttons for

seconds.

Note This will erase all settings and preferences that you have set.

VIZIO TV Remote Control

na le disa le the use of a VIZIO TV remote control to power on and ad ust the volume of the sound ar. To ena le disa le this function Press and Hold the Power and Volume Up

uttons for seconds.

Note This function is ena led y default.

Energy Star

hen the nergy Star setting is ena led the sound ar will automatically power down after a period of inactivity. hen disa led the sound ar will remain powered on until you turn it off. To ena le disa le this function Press and Hold the Power and Volume Down uttons for seconds.

Note: nergy Star setting is ena led y default.

ll s will ash times

nergy Star Enabled

nergy Star Disabled

VIZIO TV Remote Enabled

VIZIO TV Remote Disable

USING BUTTON COMBINATIONSButtons are located here.

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English - 32

WALL-MOUNTING THE SOUND BAR

Back of Sound Bar

Insert the two wall-mount screws into the wall-mount screw holes and then tighten them with a hillips screwdriver.

1

2

lace the included wall mounting template against the wall under your TV. ark the two racket holes using a pencil.

all- ount Screw oles

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WALL-MOUNTING THE SOUND BAR e sure your screws are attached to wood studs drywall anchors for drywall or concrete anchors for rick concrete walls .

Screws for attaching the rackets to the wall are not included. hoose the screw type and length appropriate to your home s construction. If in dou t consult a professional installer.

Wall Mount ScrewScrew Si e

3

If you are unfamiliar with power tools or the layout of electrical wiring in the walls of your home consult a professional installer.

o not use any of the included screws for the wall mount installation. These are not intended for mounting.

English - 33

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Take a moment to register your product

VIZIO.COM/PRODUCT-REGISTRATIONWhy register?

Customized SupportGet assistance quickly with your information on hand.

News and OffersTake advantage of the latest news and special offers from VIZIO.

Safety and SatisfactionStay up-to-date with important product updates and notifications.

English - 34

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Se habla Español • Nous parlons Français

Hours of Operation: Monday - Friday: 7 AM TO 11 PM (CST) Saturday - Sunday: 9 AM TO 6 PM (CST)

Phone: (877) 698-4946 (toll-free)

You can also contact our popular support team at:

Live chat support available

Find help with:• New product setup• Connecting your devices• Technical problems• Product updates and more

ward- inning ustomer are t our onvenience.

NEED HELP?o to support.vi io.comVIZIO.COM/PRODUCT-REGISTRATION

English - 35

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There is no power.• ress the POWER utton on the remote control or on the top of your Sound ar.

• nsure the power cord is securely connected.

• lug a different device into the electrical outlet to verify that the outlet is working correctly.

There is no sound.

• Increase the volume. ress Volume Up on the remote control or on the top of your Sound ar.

• ress MUTE on the remote to ensure the Sound ar is not muted.

• ress INPUT on the remote or on the top of your Sound ar to select a different input source.

• hen using either of the igital Inputs if there is no audio Try setting the TV output to or onnect directly to your lu-ray other source some TVs do not pass through digital audio.

• On digital inputs the input s will ash rapidly if an unsupported format is present. Set the source to output .

• our TV may e set to varia le audio output. onfirm that the audio output setting is set to FIXED or STANDARD not VARIABLE. onsult your TV s user manual for more detailed information.

• If using luetooth ensure that the volume on your source device is turned up and that the device is not muted.

I hear u ing or humming.

• nsure all ca les and wires are securely connected.

• onnect a different source device TV lu-ray player etc to see if the u ing persists. If it does not the pro lem may e with the original device.

• onnect your device to a different input on the Sound ar.

The remoteisn t working.

• eplace the remote atteries with new ones.

• oint the remote directly at the center of the Sound ar when pressing a utton.

• If using a luetooth connection some of the uttons on the remote may not e supported y the streaming application. e.g. andora doesn t support the ack utton.

HELP & TROUBLESHOOTING

English - 36

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English - 37

HELP & TROUBLESHOOTINGUNITED STATES AND CANADA

SI O VIZIO O T O TO O T T S O T IS T . O SI O VIZIO O T S T IS T . I O O OT TO T T S O T IS T O OT S T VIZIO O T IT I T I T S O T

T O S T IT O TO T T O IZ T I O S IT.This warranty contains a inding ar itration agreement and a class action waiver for nited States residents. If you live in the nited States the inding ar itration agreement and class action waiver affect your rights under this warranty. lease read the te t under the section titled inding r itration greement lass

ction aiver .S. esidents Only carefully.

How Long This Warranty Lastsor non-commercial use VIZIO warrants the product on the terms set forth elow for one year from the date of original purchase. or commercial use VIZIO

warrants this product on the terms set forth elow for ninety days from the date of original purchase.

What This Warranty CoversVIZIO warrants the product against defects in materials and workmanship when the product is used normally in accordance with VIZIOs user guides and manuals.

cept where restricted y law this warranty applies only to the original purchaser of a new product. The purchase must have een made from an authori ed retailer in the nited States including uerto ico or anada. The product must also e located in the country where it was purchased at the time of warranty service.

How to Get Serviceefore o taining warranty service you may visit www.vi io.com for additional help and trou leshooting. To o tain warranty service contact VIZIO Technical

Support via email at TechSupport VIZIO.com or via phone at VIZIO - - . The VIZIO Technical Support hours are to onday through riday and to Saturday and Sunday acific Time.

Your Obligations Before Serviceou must o tain pre-authori ation efore sending your product to a VIZIO service center. ou may e re uired to supply a purchase receipt or copy to show

that the product is within the warranty period.hen you return a product to a VIZIO service center you must ship the product in its original packaging or in packaging that affords an e ual degree of protection.

VIZIO Technical Support will provide instructions for packing and shipping the product to the VIZIO service center. S T O O I TIO S STO O O T I T I T O S O SO I - O S I -I T

S VI . If this occurs your product will e restored to its original state. ou will e responsi le for restoring all applica le user data and downloaded applications. ecovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information VIZIO

recommends that you always clear all personal information from the product efore it is serviced regardless of the servicer.

VIZIO’s ResponsibilitiesIf VIZIO determines that a product is covered y this warranty VIZIO will at its option repair or replace it or refund the purchase price to you. There will e no

LIMITED WARRANTY

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English - 38

charge for parts or la or during the warranty period. eplacement parts may e new or recertified at VIZIOs option and sole discretion. eplacement parts and VIZIO s la or are warranted for the remaining portion of the original warranty or for ninety days from warranty service whichever is longer.

Types of Serviceroducts must e sent to a VIZIO service center to o tain warranty service. VIZIO is not responsi le for transportation costs to the service center ut VIZIO will

cover return shipping to the customer.

What This Warranty Does Not CoverThis warranty does not cover a cosmetic damage normal wear and tear c improper operation d improper voltage supply or power surges e signal issues f damage from shipping g acts of od h customer misuse modifications or ad ustments i installation set-up or repairs attempted y anyone other than y

a VIZIO authori ed service center products with unreada le or removed serial num ers k products re uiring routine maintenance or l products sold S IS TO TI I or y a non-authori ed reseller.

a re N a s ed er eIf you feel VIZIO has not met its o ligations under this warranty you may attempt to resolve the issue informally with VIZIO. If you are una le to resolve the issue informally and wish to file a formal claim against VIZIO and if you are a resident of the nited States you must su mit your claim to inding ar itration according to the procedures descri ed elow unless an e ception applies. Su mitting a claim to inding ar itration means that you do not have the right to have your claim heard y a udge or ury. Instead your claim will e heard y a neutral ar itrator.

Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)SS O V O T I I I I S I S O T O V O T O T S S I O O T OV S O I TI

I TO O VIZIO O T I I O T OV S O I ISI O T O O TI TO T IS T O T IS T O T VIZIO O TS S O ITIO O O I S TT I I IT TIO I IST T I

IT TIO SSO I TIO O T SI IT TO OI T T I IT TIO SSO I TIO I O IT ITS O I IT TIO S ITS S T O S O O S - T IS T S. ou may learn more a out the merican

r itration ssociation and its rules for ar itration y visiting www.adr.org or y calling - - . Since this warranty concerns a transaction in interstate or international commerce the ederal r itration ct will apply. The filing fees to egin and carry out ar itration will e shared etween you and VIZIO ut in no event will your fees ever e ceed the amount allowa le y the

merican r itration ssociation at which point VIZIO will cover all additional administrative fees and e penses. VIZIO waives its right to recover attorneys fees in connection with any ar itration under this warranty. If you are the prevailing party in an ar itration to which the Supplementary rocedures for onsumer- elated

isputes applies then you are entitled to recover attorneys fees as the ar itrator may determine.The dispute will e governed y the laws of the state or territory in which you resided at the time of your purchase if in the nited States . The place of ar itration will e Irvine alifornia or your county of residence if in the nited States . The ar itrator will have no authority to award punitive or other damages not measured

y the prevailing partys actual damages e cept as may e re uired y statute. The ar itrator will not award conse uential damages and any award will e limited to monetary damages and will include no e uita le relief in unction or direction to any party other than the direction to pay a monetary amount. udgment on the award rendered y the ar itrator will e inding and final e cept for any right of appeal provided y the ederal r itration ct and may e entered in any court having urisdiction. cept as may e re uired y law neither you nor VIZIO nor an ar itrator may disclose the e istence content or results of any ar itration under this warranty without the prior written consent of you and VIZIO.

IS T T I IT TIO I O T O OT IS I O T SO O I IVI SIS. VIZIO O T T O T I V T I T O T O IT O IS T TO IT T S SS TIO IV T TTO TIO O I OT

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English - 39

O I I I IT T TS O O OS S TO T I S T TIV IT .O IT TIO O O I I OI O SO I T O O I IT OT IT TIO O O I IT O T T IO

ITT O S T O TI S TO S IT TIO O O I .ceptions to inding r itration greement and lass ction aiver

I O O OT IS TO O T I I IT TIO T SS TIO IV T you must notify VIZIO in writing within si ty days of the date that you purchased the product your written notification must e mailed to VIZIO at Tesla Irvine ttn egal epartment and

your written notification must include a your name your address c the date you purchased the product and d a clear statement that you wish to opt out of the inding ar itration agreement and class action waiver.In addition you may pursue a claim in small claims court in your county of residence if in the nited States or in Orange ounty alifornia. In such case the provisions of the section titled inding r itration greement lass ction aiver .S. esidents will not apply.

Exclusions and LimitationsTO T T ST T T ITT I T O SS TI S OT T T OS S I OV . I I

TI S I I I I T O T I IT IT SS O TI OS I I IT I TIO TO T T IO S T O T OV . SO ST T S OVI S O OT O I IT TIO S O O O I I T STS SO T

OV I IT TIO OT TO O .VIZIO I OT S O SI O OSS O S OSS O I O TIO O T O I OSS OST V O OST O ITS O OT I I T S I I I T O O S TI S V I VIZIO S VIS O T OSSI I IT O S S V I T I S O ITS SS TI OS . SO ST T S OVI S O OT O T SIO O I IT TIO O I I T O O S TI S SO T OV I IT TIO O SIO OT TO O .I I O OT O OSS S S S TI O S TSO V I I VIZIOS I

O TIV OO S O TT T S TS IS OV O T T VIZIO T ITS SO SIV O TIO I ITS IS TIO I O O O T O ITS S I . S OT SO ST T S OVI S O OT

O T SIO O I IT TIO O I I T O O S TI S SO T OV I IT TIO O SIO OT TO O .

How the Law AppliesThis warranty gives you specific legal rights and you may also have other rights which vary from state to state and province to province. This warranty applies to the greatest e tent permitted y applica le law.

Generalo employee or agent of VIZIO may modify this warranty. If any term of this warranty other than the class action waiver is found to e unenforcea le that term will e severed from this warranty and all other terms will remain in effect. If the class action waiver is found to e unenforcea le then the entire section titled inding r itration greement lass ction aiver .S. esidents Only will not apply. This warranty applies to the ma imum e tent not prohi ited y law.

Changes to WarrantyThis warranty may change without notice ut any change will not affect your original warranty. heck www.vi io.com for the most current version.

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English - 40

e a ns

Sound Bar: One . ull ange river for ach hannel for left for rightsubwoofer: One . Su woofer river

Inputs One Stereo One . mm Stereo udio One oa ial One Optical Toslink One S Supports . V format only Bluetooth

. a g n ac ireless thernet

Sound ressure evel System

100 dB

re uency esponse System

to

Voltage V

Compliances: cT Vus lass I S- nergy star

SB3821-D6

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English - 41

FCC Class B Radio Interference StatementOT This e uipment has een tested and found to comply with the limits for a lass digital device pursuant to art of the ules. These limits are

designed to provide reasona le protection against harmful interference in a residential installation. This e uipment generates uses and can radiate radio fre uency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications. owever there is no guarantee that interference will not occur in a particular installation. If this e uipment does cause harmful interference to radio or television reception which can e determined y turning the e uipment off and on the user is encouraged to try to correct the interference y one or more of the following measures:

. eorient or relocate the receiving antenna.

. Increase the separation etween the e uipment and receiver.

. onnect the e uipment into an outlet on a circuit different from that to which the receiver is connected.

. onsult the dealer or an e perienced radio TV technician for help.This device complies with art of the ules. Operation is su ect to the following two conditions this device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation.

the device for operation in the and - is only for indoor use to reduce the potential for harmful interference to co-channel mo ile satellite systems

the ma imum antenna gain permitted for devices in the ands - and - shall comply with the e.i.r.p. limit and

the ma imum antenna gain permitted for devices in the and - shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.

sers should also e advised that high-power radars are allocated as primary users i.e. priority users of the ands - and - and that these radars could cause interference and or damage to - devices.

i les dispositifs fonctionnant dans la ande - sont r serv s uni uement pour uneutilisation l int rieur afin de r duire les ris ues de rouillage pr udicia le au syst mes de satellites mo iles utilisant les m mes canau ii le gain ma imal d antenne permis pour les dispositifs utilisant les andes - et - doit se conformer la

limite de p.i.r.e. iii le gain ma imal d antenne permis pour les dispositifs utilisant la ande -

doit se conformer la limite de p.i.r.e. sp cifi e pour l e ploitation point point et non point point selon le cas.

iiii e plus les utilisateurs devraient aussi tre avis s ue les utilisateurs de radars de haute puissancesont d sign s utilisateurs princi-pau c.- -d. u ils ont la priorit pour les andes - et - et ue ces radars pourraient causer du rouillage et ou des dommages au dispositifs - .

Notice:. The changes or modifications not e pressly approved y the party responsi le for compliance could void the user s authority to operate the e uip-

ment.. Shielded interface ca les and power cord if any must e used in order to comply with the emission limits.. The manufacturer is not responsi le for any radio or TV interference caused y unauthori ed modification to this e uipment. It is the responsi ilities of the

LEGAL & COMPLIANCE

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English - 42

user to correct such interference.

RF Exposure InformationThis device meets the government s re uirements for e posure to radio waves. This device is designed and manufactured not to e ceed the emission limits for e posure to radio fre uency energy set y the ederal ommunications ommission of the .S. overnment. This device complies with radiation e posure limits set forth for an uncontrolled environment.

IC Statement. This device complies with Industry anada licence-e empt SS standard s . Operation is su ect to

the following two conditions: this device may not cause interference and this device must accept any interference including interference that may cause undesired operation of the device.

. hanges or modifications not e pressly approved y the party responsi le for compliance could void the user s authority to operate the e uipment.

IC Radiation Exposure StatementThis e uipment complies with I SS- radiation e posure limits set forth for an uncontrolled environment. This e uipment should e installed and oper-ated with minimum distance cm etween the radiator your ody.

Battery Disposal and Recyclingou must dispose of this product properly according to local laws and regulations. ecause this product contains electronic components and or a attery

it must e disposed of separately from household waste. ontact local authorities to learn a out disposal and recycling options. or more information visit www.vi io.com environment.

Software Licensesll software is provided su ect to software license agreements and you agree that you will e ound y such license agreements in addition to other

applica le terms of use. y using the VIZIO products you agree to the VIZIO Terms of Service and rivacy olicy as well as oogles Terms of Service and rivacy olicy. The VIZIO Terms of se and rivacy olicy may e updated from time to time and are availa le to view at http www.vi io.com terms and http www.vi io.com privacy respectively.

Export Regulationsustomer acknowledges that the VIZIO products which include technology and software are su ect to customs and e port control laws in the nited States S .

The products may also e su ect to the customs and e port control laws and regulations of the country in which the products are manufactured and or received.

Internet Connectivityetwork conditions environmental and other factors may negatively affect connectivity and the resulting audio uality if any.

The applications and content of the applications pictured herein or descri ed in accompanying documentation may only e availa le in certain countries or languages may re uire additional fees or su scription charges and may e su ect to future updates modifications or discontinuation without notice. VIZIO has no control over third party applications or content and assumes no responsi ility for the availa ility or interruption of such applications or content. dditional third party terms conditions and restrictions

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English - 43

anufactured under license from ol y a oratories. ol y and the dou le- sym ol are trademarks of ol y a oratories.

or TS patents see http patents.dts.com. anufactured under license from TS icensing imited. TS the Sym ol TS and the Sym ol together are registered trademarks and TS TruVolume is a trademark of TS Inc. TS Inc. ll ights eserved.

This product ualifies for ST in the factory default setting and this is the setting in which power savings will e achieved. hanging the factory default settings or ena ling other features will increase power consumption that could e ceed the limits necessary to ualify for ST rating.

e want to help you save energy.

or TS patents see http patents.dts.com. anufactured under license from TS icensing imited. TS the Sym ol TS and the Sym ol together are registered trademarks and TS TruSurround is a trademark of TS Inc. TS Inc. ll ights eserved.

or TS patents see http patents.dts.com. anufactured under license from TS icensing imited. TS the Sym ol TS and the Sym ol together are registered trademarks and TS Studio Sound is a trademark of TS Inc. TS Inc. ll ights eserved.

apply. oogle account is re uired to download applications from the oogle lay store. yVIZIO account is re uired to access certain features of the VIZIO Smart ast app. Information in this uick Start uide is su ect to change without notice. To review the most updated version of this uick Start uide and the associated ser anual go to http www.vi io.com.

VIZIO Inc. ll ight eserved.Image s used under license from Shutterstock.com

This uick Start uide may not e copied in whole or in part without the written permission of VIZIO Inc. VIZIO Inc. has made reasona le efforts to ensure the accuracy of the information provided herein. ll product specifications functionality features configurations performance design and other product information descri ed herein are su ect to change without notice. VIZIO Inc. is not responsi le for typographical technical or descriptive errors.

VIZIO the VIZIO logo the V logo and other terms and phrases are trademarks or registered trademarks of VIZIO Inc.

I I igh- efinition ultimedia Interface and the I ogo are trademarks or registered trademarks of I icensing .

The luetooth® word mark and logos are registered trademarks owned y luetooth SI Inc. sed under license.

oogle Inc. ll rights reserved. ndroid oogle lay oogle ast and other marks are trademarks of oogle inc.Sound pressure level measured using pink noise at meter c-weighted.

inimum re uirements ndroid . or later to use the luetooth functionality you must have ndroid . or later iOS . or later. Su ect to change. or a list of ndroid supported devices see TT S Support. oogle.com oogle lay nswer rticle. iOS devices supported i hone i ad.

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© 2016 VIZIO INC. ALL RIGHTS RESERVED. 160405AD-US-NC