model of marketing communications (anamika sharma)

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MODEL OF MC 1. Phases of development 2. Black Box Model 3. AIDAS Model 4. Lavidge & Steiner Model 5. DAGMAR Model 6. T. Joyce Model 7. Heightened Appreciation Model 8. The FCB Model 9. The Elaboration Likelihood Model

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Page 1: model of marketing communications (anamika sharma)

MODEL OF MC

1. Phases of development2. Black Box Model3. AIDAS Model4. Lavidge & Steiner Model5. DAGMAR Model6. T. Joyce Model7. Heightened Appreciation Model8. The FCB Model9. The Elaboration Likelihood Model

Page 2: model of marketing communications (anamika sharma)

MODEL OF MC

Based on various studies- explain how communication works.Three phases of development : 1. Early development phase (1898 – 1960) 2. Modern development phase (1961 – 1970) 3. Challenge & Defence period (1971 – till date)

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Black Box Model

Stimulus Response Model

External factors Black Box Response

Economic & Geographic factors

Cultural

Social

Personal

Marketing Comm. Information

Information processing

Decision making process

Opinion & Attitude change

Behavior change

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AIDAS MODEL The Oldest & Most popular Model, St. Elmo Lewis (1900) Fifth step was added by Arthur Fredric Sheldon (1911)

Satisfaction

Action

Desire

Interest

Attention

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(1961)

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SELECTIVEPERCEPTION

ATTENTION REMINDER MODIFIEDREINFORCE

REINFORCE INTEREST

REDUCEDISSONANCE

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ADVERSTING STRESS ON SPECIFIC ASPECT

HEIGHTENED APPRECIATIONOF THE BRAND

BRAND - ENHANCED IMAGEFREQUENT USAGE

BRAND - ADEQUATE IMAGEINTERMITTENT USAGE

GRADUALCHANGESTOWARDS

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4). Self Satisfaction(DO - FEEL - LEARN)

Ex. Greeting Cards, Candy, Beer

3). Habit Formation(DO - LEARN - FEEL)

Ex. Clothes, Insect Repellants

2). Affective(FEEL - LEARN - DO)

Ex. Sports Car, Perfume, etc.

1). Informative(LEARN – FEEL - DO)

Ex. Life Insurance, house, etc.

THINKING FEELING

HIGH

LOW

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04/08/2023 "Co-creating value-added thoughts every class period."

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Elaboration Likelihood Model

Petty & Cacioppo 1986

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1. Assumptions

• Process trumps variables (SMCR)• People are overloaded with persuasive

messages• It is impossible to evaluate every message• People process messages in two fundamental

ways– Central - elaborated– Peripheral – not elaborated

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2. Central Processing

• Thoughtful analysis– Uses other messages/issues to evaluate persuasive

message– Creates a kind of internal debate

• Tends to be more rational (logos) based• Creates more resistant attitudes (inoculation

theory)

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3. Peripheral Processing

• Driven more by “who” (ethos) rather than “what”

• Based on heuristics or ROTs– “More is better”– “Attracted to the messenger” – “Passion equals correctness”

• Explains “learning theory” & “attribution theory”

• Tends to produce less permanent impact– Short-term– Lower-level of commitment

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4. Determinants of Path

• Motivational & Ability Factors– High involvement & relevance– Potential consequences– Anticipated interaction– Message complexity

• Situational & Personal Factors– Enjoy thinking– Level of knowledge– Time availability

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5. So what?

• Determine which route the audiences are taking to process messages– Major decisions – Central route– Minor decisions – Peripheral route

• Select a strategy based on that route (matrix)

• Develop tactics based on strategy– Central route – more logical arguments, evidence,

counterargument etc.– Peripheral route – use learning theory, attribution

theory tactics