model of marketing communications (anamika sharma)
TRANSCRIPT
MODEL OF MC
1. Phases of development2. Black Box Model3. AIDAS Model4. Lavidge & Steiner Model5. DAGMAR Model6. T. Joyce Model7. Heightened Appreciation Model8. The FCB Model9. The Elaboration Likelihood Model
MODEL OF MC
Based on various studies- explain how communication works.Three phases of development : 1. Early development phase (1898 – 1960) 2. Modern development phase (1961 – 1970) 3. Challenge & Defence period (1971 – till date)
Black Box Model
Stimulus Response Model
External factors Black Box Response
Economic & Geographic factors
Cultural
Social
Personal
Marketing Comm. Information
Information processing
Decision making process
Opinion & Attitude change
Behavior change
AIDAS MODEL The Oldest & Most popular Model, St. Elmo Lewis (1900) Fifth step was added by Arthur Fredric Sheldon (1911)
Satisfaction
Action
Desire
Interest
Attention
(1961)
SELECTIVEPERCEPTION
ATTENTION REMINDER MODIFIEDREINFORCE
REINFORCE INTEREST
REDUCEDISSONANCE
ADVERSTING STRESS ON SPECIFIC ASPECT
HEIGHTENED APPRECIATIONOF THE BRAND
BRAND - ENHANCED IMAGEFREQUENT USAGE
BRAND - ADEQUATE IMAGEINTERMITTENT USAGE
GRADUALCHANGESTOWARDS
4). Self Satisfaction(DO - FEEL - LEARN)
Ex. Greeting Cards, Candy, Beer
3). Habit Formation(DO - LEARN - FEEL)
Ex. Clothes, Insect Repellants
2). Affective(FEEL - LEARN - DO)
Ex. Sports Car, Perfume, etc.
1). Informative(LEARN – FEEL - DO)
Ex. Life Insurance, house, etc.
THINKING FEELING
HIGH
LOW
04/08/2023 "Co-creating value-added thoughts every class period."
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Elaboration Likelihood Model
Petty & Cacioppo 1986
04/08/2023 "Co-creating value-added thoughts every class period."
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1. Assumptions
• Process trumps variables (SMCR)• People are overloaded with persuasive
messages• It is impossible to evaluate every message• People process messages in two fundamental
ways– Central - elaborated– Peripheral – not elaborated
04/08/2023 "Co-creating value-added thoughts every class period."
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2. Central Processing
• Thoughtful analysis– Uses other messages/issues to evaluate persuasive
message– Creates a kind of internal debate
• Tends to be more rational (logos) based• Creates more resistant attitudes (inoculation
theory)
04/08/2023 "Co-creating value-added thoughts every class period."
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3. Peripheral Processing
• Driven more by “who” (ethos) rather than “what”
• Based on heuristics or ROTs– “More is better”– “Attracted to the messenger” – “Passion equals correctness”
• Explains “learning theory” & “attribution theory”
• Tends to produce less permanent impact– Short-term– Lower-level of commitment
04/08/2023 "Co-creating value-added thoughts every class period."
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4. Determinants of Path
• Motivational & Ability Factors– High involvement & relevance– Potential consequences– Anticipated interaction– Message complexity
• Situational & Personal Factors– Enjoy thinking– Level of knowledge– Time availability
04/08/2023 "Co-creating value-added thoughts every class period."
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5. So what?
• Determine which route the audiences are taking to process messages– Major decisions – Central route– Minor decisions – Peripheral route
• Select a strategy based on that route (matrix)
• Develop tactics based on strategy– Central route – more logical arguments, evidence,
counterargument etc.– Peripheral route – use learning theory, attribution
theory tactics