model company for fsi insurance - sap · digital transformation projects. ... key characteristics...
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Model Company forFSI Insurance
AgendaService OverviewScopeDelivery Approach
© SAP SE. All rights reserved. 3Customer
� A SAP Model Company is a pre-packaged, ready-to-use, end-to-end reference solution, tailored to an industry or line of business.
� It comprises state-of-the-art applications and proven best practices and encapsulates the experience from successful, real-life digital transformation projects.
� Embedded in an overall transformation road map and delivered as a service, a model company driven approach enables you to reduce cost, decrease risk, and accelerate adoption during discovery, preparation, exploration, and realization activities.
The SAP Model Company
© SAP SE. All rights reserved. 4Customer
Accelerators
Business Content
Configuration and how-to guides, test and demo scripts, implementation tools
Business process hierarchy, end to end scenarios and process diagrams by roles
Preconfigured Solution
Engineered Service
Available as a ready to run appliance, incl. all applications, configuration and sample data
Hand-Over and enablement workshops to jumpstart discovery, exploration and realization
Foundation
Activate Industry Reference Architecture Digital Business Framework
The SAP Model CompanyBuilding Blocks of a unique Offering in the Market
© SAP SE. All rights reserved. 5Customer
SAP Model Company: Innovation adoption made simple
• Get a jump-start for your implementations• Deploy SAP innovations fast, simple and flexible• Reduce non-value adding tasks to a minimum
• Use state of the art architecture and best practices• Minimize risk with proven end-to-end solutions• Leverage business and implementation guides
• Reduce complexity and use ready-to-run appliances• Accelerate and get your model company in days• Minimize costs with could based deployments
Fast time to value
Predictable results
Simple on-boarding
© SAP SE. All rights reserved. 6Customer
Innovative Ways to Transform OpportunitiesSAP Best Practices Package
• Customer Relationship Management
• Quotation and Underwriting• Product and Policy
Management• Commissions• Claims• Billing• S/4 HANA Financials• Business Partner• Financial Asset
Management• Business Planning and
Consolidation
�SUPPORTED USE CASES
• Base solution for new customer engagement cycle
• Free trial solution in the cloud
• A jumpstart for partners – ramp up knowledge on SAP Best Practices for Insurance
© SAP SE. All rights reserved. 7Customer
SAP Model Company for Insurance – Show&Tell
Offers a Model Company for Insurance for initial proof of concepts and to speed up the project setup for core insurance solutions. The delivery model “Model Company” is outcome based with a predefined and transparent result for the customer. The components can beenhanced with professional services and/or a premium engagement.
Business Needs� Integrate insurance processes from product launch to payment disbursement� Build best practices into processes out-of-the box� Minimize expense, effort, and risk of adopting technology needed to stay competitive
Delivery Approach and Scope� Initial setup of the SAP ERP, SAP Core Insurance and SAP BW applications in a
prototype system� Pre-configuration of the system with additional insurance-specific enhancements,
as well as process-related content and business accelerator� Show & Tell� Delivery of extensive documentation and knowledge transfer with walk-through
sessions
Value and Benefits� Quick deployment of a prototype environment with insurance-specific enhancements� Guided walkthrough core processes
© SAP SE. All rights reserved. 8Customer
Business Processes & Capabilities
When to Consider & Benefits Contact & Further Info
Studio SAP I 47376enUS (16/10) © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Delivery Approach
Applications & Accelerators
Product to Market
• CRM • Product Development• Quotation Management &
Underwriting • Digital Omni Channel• Agent Management
Is a ready-to run base installation of a core insurance platform to speed up the project implementation. The delivery model “Model Company” is defined to be outcome based with a predefined and transparent result for the customer. Optional service components can be added to complete customer demand with flexible project engagements.
• To implement from scratch, upgrade to latest innovations, go back to standard software, or eliminate unused custom developments
• To deploy SAP software for connected insurance business rapidly to cover integrated insurance processes from back office to front office and enable quick discovery of software functionality
• To minimize expense, effort, and risk when adopting technology needed to stay competitive • To optimize product quality using best practices supported by SAP software
Model Company for Insurance
Business to Claim• SAP S/4HANA• SAP Product Management• SAP Quotation Management• SAP Hybris Commerce• SAP Customer Relationship Management• SAP Policy Management• SAP Claims Management• SAP Incentive & Commission Management• SAP Collections & Disbursements
Dashboards, Reports, Sample Data
• Operational Reporting• Management Reporting
Preconfigured Solution
• An appliance from SAP Cloud Appliance Library to provision on known Cloud Providers or with Blu-Ray Disc on-premise deployment
Solution Documentation
• Business process documentation • Test scripts• Configuration guides
Sample Data
Digital Business Framework• Collections & Disbursements • Fraud Detection• Eligibility Verification• Subrogation
Accelerators
• Master data toolkit• Simple product deployment• Pre-Configured E2E processes
• Master data• Transactional data• Sample Insurance Products for Life,
P&C, Health
Service SummaryModel Company for Insurance
Service OverviewScopeDelivery Approach
Agenda
© SAP SE. All rights reserved. 10Customer
SAP Best Practices for Insurance – Pre-Packaged Content
© SAP SE. All rights reserved. 11Customer
Real Time Results – by multiple Lob & End-to-EndLob : Life , P&C , Health & Group
Create Account
Create Lead
Create Quote
Underwriting w/ Counteroffer
Issue Policy
Receive Premium
Policy Inquiry
Process Benefit Case
Pay Benefit
Commission Settlement
Pay Commission
Transfer to G/L
Analytics: Before
Analytics: After
© SAP SE. All rights reserved. 12Customer
§ Integrated product deployment processes§ Simple take a product adjust the attributes according to the new product design and deploy the new product§ New product families with Group Insurance capabilities are possible§ Define policy attributes on group level for all assigned products§ Assign commissioner on the different key objects of a product (contract bundle, contract or coverage)
Core Concepts
Create Product Create Lead Create Quote Issue PolicyUnderwriting
ScopeProduct Launch
Product Launch Policy Management Claims Management
Payment Disbursement
Create Account
© SAP SE. All rights reserved. 13Customer
§ New Product Launch for mixed products Life together with P&C§ New products with Living Needs coverages are possible§ Individual investment in different Fund are possible
Core Concepts
Receive Premium Commission Settlement Pay Commission Transfer to
AnalyticsPay benefit
ScopePolicy Management
Product Launch Policy Management Claims Management
Payment Disbursement
Process Benefit Case
© SAP SE. All rights reserved. 14Customer
§ The new Investment Linked Products require a new claims process for payout activities§ The payout can be done in one payout or in different payment frequencies§ Late withdrawal decisions are possible
Core Concepts
Automatic claim creation
Document Handling
Acknowledge benefit
Annuity payment setup
Benefit approval workflow
ScopeClaims Management
Product Launch Policy Management Claims Management
Payment Disbursement
Workload Balancing
© SAP SE. All rights reserved. 15Customer
§ Itemized payables will be grouped for a single payout
Core Concepts
Payables created Create and send workflow Review workflow Payout instruction
sent to bankPeriodic payout
mass run
ScopePayment Disbursement
Product Launch Policy Management Claims Management
Payment Disbursement
Group Payables
© SAP SE. All rights reserved. 16Customer
§ The Model Company show different solution enhancements, which are not yet standard software. In case a customer wants such an solution enhancement before it will be an official SAP product it is possible to get these solution form the development Factory. The Development Factory implement the existing solution enhancements in the customer individual Model Company.
§ The existing solution could be adjusted to specific requirements of the customer. SAP provide a service to enhance the existing solutions individually for the customer. Precondition is the existing specification of the customer.
§ Beside the existing solution enhancements it is possible to define and develop new solutions together with the customer
Core Concepts
Implement existing Solution Enhancement
Define and develop new solution with the customer as Integration and
Architecture support
ScopeModel Company activation via Development Factory
Product Launch Policy Management Claims Management
Payment Disbursement
Enhance the solutions via IndustrieConsulting
© SAP SE. All rights reserved. 17Customer
§ Reimagine, Design and Transform your Insurance services business toward becoming a digital enterprise
§ Insurance model company provide the advanced claims, policy, and billing management capabilities insurers need to improve efficiency, profitability, and customer loyalty
§ The model company for Insurance § supports end-to-end process from product design to claims
processing
§ is based on SAP Best Practices
§ delivers pre-configured ‘Product to Market’, ‘Business to Claim’ specific scenarios
§ comes with comprehensive documentation material
§ is handed over in a series of workshops
§ is deployed on premise / in a cloud service provider
Service Scope
© SAP SE. All rights reserved. 18Customer
Legend
SAP Best Practice for Insurance 16_AugLandscape Structure
Business Objects Business Intelligence 4.2
Remote Desktop Tools
NetWeaver J2EE 7.4
S/4 HANA Finance 1605
NetWeaver ABAP 7.5
NetWeaver ABAP 7.5 NetWeaver ABAP 7.5 NetWeaver J2EE 7.4
Lumira Server for BIP
Design Studio for BIP CRM 7.0 EH4
TomatosX Runtime
Fiori
Business Planning and Consolidation
FSPM 5.3
Fraud Management 1.2 Cost and Revenue Allocation for FS 1.0
FS QUO 3.0
ERP Foundation
Incentives & Commissions Management
Financial Assets Management
Collection and Disbursements Claims Management
FS PRO 3.0
MSGPM Designer DB Schema
MSGPM Designer
Tenant
Server
Application
EP/KM MDOC ADS
Group Insurance (GIA)
SAP GUI
SAP NWBC
Service OverviewScopeDelivery Approach
Agenda
Note to authors: � Choose a picture for your LoB/Ind.
from SAP Image Library https://www.sapbrandtools.com/
© SAP SE. All rights reserved. 20Customer
Landscape Transformation
SAP Activate – the innovation adoption framework for SAP FSI
New Implementation
SAP FSIOn premise
SAP FSICloud
SAP Best Practices
Guided Configuration
Methodology
Business Value● Faster, less service intensive initial
implementation in the cloud or on-premise
● Rapid adoption of innovations throughout the entire product lifecycle
● Extensible framework for partners
Accelerated Time-to-Value(initial and ongoing)
Reduced Total-Cost-of-Ownership(over total lifecycle cloud and on-premise)
System Conversion
System Conversion
Landscape Transformation
© SAP SE. All rights reserved. 21Customer
SAP Model Company Services
Discovery Realization
Model CompanyDiscovery
Demonstrate the capabilities using a SAP Model Company TRIAL system for standard solutions
Latest system release on SAP infrastructure, read only, no access to customizing
Guided tour / show & tell, self-learning
Model Company for [Industry/LoB]
Support and accelerate design & configuration activities with a SAP
Model Company SANDBOX system
Latest release, customer specific copy and full customizing access for Fit/Gap, Integration check
User story-based collection, evaluation, prioritization approach, standard kick-off and handover workshop
Model Company for [Industry/LoB]
Implement and configure the mandatory settings, according to the delta design defined and agreed during the Explore phase on an SAP Model Company DEVELOPMENT system
Latest release, transport results from SANDBOX to DEVELOPMENT System, connected to SolMan
User story-based collection, evaluation, prioritization approach, standard kick-off and handover workshop
Model Company Service
System aspect
Approach aspect
Exploration
© SAP SE. All rights reserved. 22Customer
SAP Model Company Use Cases and Offerings
Discovery“Help me understand the state of the art possibilities with SAP”
Realization“I need to accelerate my implementation and eliminate risks of failure”
Exploration“How can I focus my solution design activities on innovation and differentiation”
Use
cas
es a
long
SAP
AC
TIVA
TE p
hase
s
Our offering: SAP Model Company Discovery � Gain hands-on experience using any of the available SAP Model Companies for industry or
LoB� Get business user access to the selected SAP Model Company in the cloud� Use process models and e.g. demo scripts to accelerate discovery and preparation
Our offering: SAP Model Company for [Industry/LoB]� Accelerate your implementation with your own, dedicated SAP Model Company� Get the full set of business content, process models, accelerators and enablement
workshops� Deploy your SAP Model Company appliance in the cloud (e.g. on AWS, HEC) or on Premise� Use the Model Company with SAP Value Assurance or an individual consulting projec
© SAP SE. All rights reserved. 23Customer
Key Characteristics of the SAP Model Company Discovery Service
• Deployment within 24 hrs• Fully installed and configured SAP Model
Company on SAP infrastructure• Access to systems based on end-users / personas
to experience the SAP Model Company• Sample master and transactional data to
experience the best-practice End2End-scenarios• Create own transactional data as part of the
scenario• Guided show & tell session with an SAP Model
Company expert (1-2 hrs)• Delivery of complete landscape within 24 hrs after
ordering• SAP managed infrastructure with full basis support• Step-by-step demo guides for all End2End
processes
The Discovery service has some limitation in what you can do with the Model Company
• No access to configuration or customizing• No upload of customer data• No integration into customer landscape• No productive usage• No backup (= crash and burn)• No integration into existing landscape (at
customer site)• No additional consulting
(can be ordered seperately if needed)• No SLA’s guaranteed (availability, IRT, MPT, …)• No development allowed in the systems
Ready to use Limitations
© SAP SE. All rights reserved. 24Customer
Inno
vatio
n St
rate
gy a
nd R
oad
Map
fo
r SA
P FS
I
Migrate existing
Implement additional FS industry and
line-of MC business packages
+
System conversionTechnology-driven migration offerings
Discovery Workshop* for
SAP FSI
Technical Architecture and
Infrastructure
Transition Planning
SAP Landscape TransformationBusiness-driven migration offerings
New implementationOn SAP FSI on premise and cloud
New installation
Implement innovations
Installation and data transition for
SAP FSI
Value and Implementation
Strategy
Rea
dine
ss C
heck
Innovation road map: Your Path to SAP Insurance Model Company
SAPACTIVATE powered by SAP Solution Manager 7.2
*) The discovery workshop for SAP FSI a supplementary service of the Model Company
Discover Prepare Explore Realize Deploy Run
Thank You!
Appendix
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Our consultants all over the world deliver SAP services to you, onsite as well as remote.
One Global Team
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Alignment
We are closely aligned – ONE SAP to meet your needs best.
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Vast Experience
Nowhere else can you find that much experience on SAP solutions.
© SAP SE. All rights reserved. 30Customer
Risk Mitigation
Following a proven delivery model ensures project success.