model a radio-tracker gps / sigfox® user manual · 3 capturs® – model a user manual – v1[en]...

1 Capturs® – Model A User manual – V1[EN] © Capturs 2017

MODEL A

Radio-Tracker GPS / SIGFOX®

User Manual


Table of contents Introduction ............................................................................................................................................. 5

Packaging content ............................................................................................................................... 5

Tracker description .............................................................................................................................. 5

Computing requirement .......................................................................................................................... 6

Disclaimer – General conditions of Use .................................................................................................. 7

Disclaimer on safety and Capturs tracker ........................................................................................... 7

Disclaimer concerning lithium/ion-polymer battery ........................................................................... 8

Important information concerning your tracker ................................................................................. 9

Electromagnetic compatibility ........................................................................................................ 9

Risks for children and people with disability ................................................................................... 9

Security in case of shock .................................................................................................................. 9

Wastes ............................................................................................................................................. 9

Use and functions ............................................................................................................................ 9

Use in plane ..................................................................................................................................... 9

Sigfox® network ............................................................................................................................... 9

Declaration of conformity ..................................................................................................................... 10

CE labelling .................................................................................................................................... 10

Declaration .................................................................................................................................... 10

Radiation exposure ........................................................................................................................ 11

RSS ................................................................................................................................................. 11

Sigfox certification ......................................................................................................................... 11

Sigfox network coverage ................................................................................................................... 13

Activating Capturs tracker ..................................................................................................................... 14

Charging Capturs tracker ................................................................................................................... 14

Before using Capturs ......................................................................................................................... 15

Use of the tracker .................................................................................................................................. 16

How does Capturs work? .................................................................................................................. 16

Functioning set up ......................................................................................................................... 16

GPS tracking modes: ...................................................................................................................... 16

Sigfox connectivity ............................................................................................................................. 16

Activation of Capturs tracker ............................................................................................................ 17

Turn on your tracker ...................................................................................................................... 17

Turn off your tracker ..................................................................................................................... 17

Navigation Mode ............................................................................................................................... 18

3D Mode ............................................................................................................................................ 18

Acquisition of GPS positions .............................................................................................................. 18


Sigfox messages ................................................................................................................................. 19

Button use and messages sent .......................................................................................................... 20

Types of messages ......................................................................................................................... 20

Messages sent by text ....................................................................................................................... 21

Motion stop ....................................................................................................................................... 21

Resuming movement ........................................................................................................................ 21

Broadcast Mode ................................................................................................................................ 21

Temperature monitoring ................................................................................................................... 21

Battery Monitoring ............................................................................................................................ 21

Keepalive ........................................................................................................................................... 22

Emission limits on Sigfox/ETSI network ............................................................................................ 22

Tracker reset (hard reset) .................................................................................................................. 23

Capturs application use ......................................................................................................................... 24

Presentation ...................................................................................................................................... 24

Connect your tracker ......................................................................................................................... 24

To collect and export a recorded path (Logger) ................................................................................ 26

Path export from the logger .......................................................................................................... 26

To send the path from the logger to your Capturs space ............................................................. 26

How to set up your tracker................................................................................................................ 27

Tracker update .................................................................................................................................. 28

Firmware update ........................................................................................................................... 28

Other menus ...................................................................................................................................... 29

Capturs space use: connect.capturs.com .............................................................................................. 30

API use (advanced) ................................................................................................................................ 31

Advice for better use ............................................................................................................................. 31

Metallic environment ........................................................................................................................ 31

Fix GPS ............................................................................................................................................... 31

Tracker position ................................................................................................................................. 32

Vertical position (up) ..................................................................................................................... 32

Horizontal position (down) ............................................................................................................ 32

On someone .................................................................................................................................. 33

FAQ (Frequently Asked Questions) ....................................................................................................... 34

Using Capturs and understanding LED codes ........................................................................................ 35


MADE IN FRANCE


Introduction You have just purchased a Capturs tracker device and we warmly thank you. This manual will help you use it in the best way.

Packaging content The package contains :

A Capturs Model A tracker A micro-USB cable : A type USB for charging or data transfer A waterproof soft casing A quick start guide and disclaimer in French and English

Tracker description

Size : 62x42x24 Weight : 58 grams

Green LED Red LED

Charger LED Blue LED

Button


Computing requirement To set up and use your Capturs tracker device, you will need :

To download and install the Capturs application (PC/Mac/Linux) online : http://www.capturs.com/download. It allows to you set up the tracker, download the tracker’s information and to send it on Capturs interface. Minimum setting required : PC Windows 8 and ia32 or x64 / Mac iOS Darwin x64 / Linux ia32 or x64.

Capturs interface : The online user interface allows you to set up your Capturs account. It is accessible from all web browsers on all devices with an internet connection (PC/Mac/tablet/Smartphone), and allows you to connect with your Google or Facebook account on http://connect.capturs.com. You need an Internet connection and chrome/IE10/Firefox/ Safari.

IoS / Android mobile applications : Available soon.

http://www.capturs.com/download

http://connect.capturs.com/


Disclaimer – General conditions of Use

Please, read carefully this disclaimer. By using Capturs, you certify that you have read all the instructions and General Conditions of Use that are considered as accepted by the user.

Disclaimer on safety and Capturs tracker

Capturs SAS Company cannot be held liable or responsible for any consequence of the use of a Capturs tracker, particularly if an accident or an emergency situation has not been detected by the device. Capturs is not a safety device and is not certified by any security or safety organization. You are using Capturs under your full responsibility and at your own risks.

Live GPS tracking and alerting system only works under Sigfox® coverage Zone 1 on 868 MhZ bitrate 100 bits/s frequency. More information about the Zones and where you can use Capturs is available here: https://partners.sigfox.com/products/capturs . Always ensure your region is covered before using Capturs by checking the network coverage here: http://www.sigfox.com/coverage . Sigfox messages (send/receive) and GPS signal acquisition are strongly dependent on the conditions of use and the environment. Capturs SAS does guarantee the performance on signal reception and on the live tracking interval. Capturs is not linked with any safety organization and does not replace a call to official rescue / first aid organization. You must always call the official rescue organizations in case emergency. Some countries, states or regions have laws related to location based tracking of people, animals and objects. It’s the sole responsibility of the owner and user to abide by the law and rules in the area where the Capturs device is used.

https://partners.sigfox.com/products/capturs

http://www.sigfox.com/coverage

http://www.google.de/url?url=http://cliparts.co/clip-art-warning-sign&rct=j&frm=1&q=&esrc=s&sa=U&ved=0CBYQwW4wAGoVChMIhZLStNzDxwIVRzIaCh24ugTZ&sig2=jRkKip2pECjRQ83zswlPEQ&usg=AFQjCNE5DvSrbISvMPZbBwyyYWPNbrptsA


Disclaimer concerning lithium/ion-polymer battery This device contains a Lithium-Ion Polymer battery.

• The battery cannot be changed and must not be removed. • Do not place the battery in direct sunlight, or use or store the battery inside cars in hot

weather.

The Capturs device must not be pierced or burnt.

Never charge Capturs at a temperature higher than 39°C (102 °F) or less than 0˚ C (32 ˚ F), as it can cause an explosion or fire.

Do not open the battery and do not damage it.

The battery contains safety and protection devices, which, if damaged, may cause the battery to generate heat, explode or ignite. Do not charge unattended.

Only use the charger indicated in the user guide to charge the battery. Do not use a charger other than the one made for the device.

Using another charger can cause damages to the battery, which can explode.

Batteries have to be recycled.

Never let children use Capturs. Capturs is not for use by small children.

Failure to follow these instructions may lead to malfunctions or damage your Capturs device.


Important information concerning your tracker

Electromagnetic compatibility Never attempt to open the casing. Very strong magnetic fields (e.g. transformers) should always be avoided as this may result in variations in the transmission. Failure to follow these instructions may lead to malfunctions or damage your Capturs device.

Risks for children and people with disability The use of this device is not intended for people (including children) with limited physical, sensory or mental abilities or lack of experience and/or lack of knowledge, unless they are supervised by a person responsible for their safety or have been instructed on the use of the device.

Security in case of shock Although the Capturs device is small in size, it might be too large or heavy for small or injured children.

Wastes Batteries are hazardous waste. For the correct disposal of batteries, appropriate containers are provided at the premises of commercial battery dealers as well as local council waste disposal facilities. Information may be obtained from the local council waste disposal.

Use and functions In order to locate your things with Capturs, a PC with internet connection or a smartphone (Android, iPhone) is required. Capturs GPS device can only be used after successful activation through a web browser.

Use in plane In order to comply with aviation authorities, switch off your Capturs device before take-off, as this may cause electromagnetic interference to aircraft systems.

Sigfox® network Capturs is a Sigfox Ready U0 device and needs Sigfox network coverage to operate. Always check the coverage here: http://www.sigfox.com/coverage.



Declaration of conformity

CE labelling

Declaration EMC Directive 1999/519/CE: Short text of declaration : Capturs declares that the tracker complies with essential requirements from the directive 1999/519/CE. EN 60950-1 (2006+A11/2009+A1/2010+A12/2011+A2/2013) IEC 60950-1 (2005+A1/2009+A2/2013) ETSI EN 300 220-1 V2.4.1 (2012) ETSI EN 300 220-2 V2.4.1 (2012) RECOMMENDATION DU CONSEIL N° 1999/519/CE of 12 July 1999 ETSI EN 301 489-1 (V1.9.2) - ETSI EN 301 489-3 (V1.6.1)

This product complies with CE rules. It functioning is subject to the two following conditions : 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. DISCLAIMER : Changes or modifications to this unit not expressly approved by Capturs for compliance could void the user’s authority to operate this equipment. NOTE: This equipment had been tested and complies with limits for ETSI EN 300 220-1 V2.4.1 (2012), ETSI EN 300 220-2 V2.4.1 (2012), according to CE rules. These limits have been developed in order to give a reasonable protection against harmful interferences in residential areas. This equipment produces, uses and can cause radiofrequency radiation, and if it is not installed and used in conformity to instructions, it can cause harmful interferences to radio communications. However, there is no guarantee that the interference will not happen in a particular installation. If the equipment causes harmful interferences to radio or television reception, the user may try to fix the interference by one the following indications : • To redirect or to move Capturs tracker • To increase the space between the equipment and the receptor.


• To consult the seller or an experienced radio technician.

Radiation exposure This requirement complies with radiation exposurelimits defined by CE norm in a non-controlled environment. This equipment must be installed and used within a minimum distance of 20 CM between the radiator and your body. This emitter cannot be co-localized or operating in the same time with another antenna or emitter.

RSS This device complies with France Industry License. Its functioning is subject to the two following conditions : 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. RoHS Considering the documentation that Capturs possesses and to its knowledge, the tracker conforms to RoHs directives.

Sigfox certification

Capturs is a product certified by Sigfox Class 0.


Sigfox certification class definitions are as follows :

Class 0: Best radiated power. Device will work perfectly well in all covered areas, indoor and outdoor.

Class 1: Good radiated power. Device will work perfectly well in all covered areas, indoor and outdoor. Device will work well inside in areas with high coverage density, in general big cities.

Class 2: Average radiated power. Device will work well outside in areas with high coverage density, in general big cities.

Class 3: Low radiated power. Device needs to be tested, since it will only work outside in well covered areas.

Capturs has the best Sigfox certification class that currently exists.


Sigfox network coverage

http://www.sigfox.com/coverage.

Always check the Sigfox network coverage. It is not possible to provide real-time localization without the Sigfox network. For any doubt, contact Capturs.

Here is a summary of the current network coverage. Consult the website http://www.sigfox.com/coverage, as the coverage is in constant evolution.

(source : sigfox.com/coverage)




Activating Capturs tracker

To ensure your tracker performs well, you should follow the following steps before the first use.

Charging Capturs tracker The tracker will be delivered without a charge. You must charge it completely. Before going out for several days, you should charge the battery completely to ensure maximum battery life.

1. Plug the Type A Micro-USB cable provided into your computer and the Micro-USB plug of your tracker.

2. The charger LED will turn on in red.

3. When the tracker is charged, indicated by the charger LED turning green, you must unplug it.


Before using Capturs

1. You must read these instructions carefully. By using Capturs, you certify that you have read all the instructions and General Conditions of Use that are considered as accepted by the user.

2. Charge your tracker completely, as indicated in the chapter « Charging Capturs tracker ».

3. Press the button one time to turn on the tracker.

4. Download Capturs software on http://www.capturs.com/download and install it on your device.

http://www.capturs.com/


Use of the tracker

How does Capturs work?

Functioning set up

Connected Mode Data from GPS, alerts, and other information (temperature, battery, accelerometer) is transmitted through Sigfox network. This information is accessible and can be shared on Capturs web interface. This mode needs a Capturs subscription. The data sent by Sigfox network can be received only if the area is under Sigfox network coverage which is given on http://www.sigfox.com/coverage.

Logger Mode Records GPS data and other information in the internal memory of the tracker (the logger). The user can then download the data offline on PC/Mac, export it, and collect the positions that were not sent through the Sigfox network to have a more precise path. The logger can function without Sigfox network, everywhere in the world where GPS works.

Those two modes are independent and work simultaneously, communicating to offer the best user experience.

Note: You can use Capturs space online with or without a Capturs subscription. If you do not have subscription, the data on the logger will be automatically transferred to the Capturs space, but you will not be able to use the real-time tracking, alerts and the button.

GPS tracking modes: Two GPS tracking modes are used (in the connected mode as well as in the logger) :

Navigation Mode o Send the current position and two intermediary positions every 10 min through

Sigfox. o Record in the logger the current position and several intermediary positions, based

on the interval set up by the user (min. 20s intervals). o Record in the logger the speed. o Record in the logger the altitude.

3D Mode

o Send the current position and one intermediary position through Sigfox. o Send the current altitude through Sigfox. o Send the current speed through Sigfox. o Record in the logger the current position and several intermediary positions, based

on the interval set up by the user (min. 20s intervals).

Sigfox connectivity Your tracker is delivered with one year of Sigfox and Capturs connectivity included and activated. Subscription renewal will be on Capturs space at the end of the initial one-year term. If you do not renew it you will be able to keep using the logger mode, but the Connected mode will not be active.



Activation of Capturs tracker

Turn on your tracker

1. 1 press on the button. 2. The blue LED blinks 1x, green LED stays 2 seconds, red and blue blink 4x.

The tracker is now operational in the Navigation Mode.

Turn off your tracker The Capturs tracker does not send signals and stays in standby if it does not move. However, in some cases (battery saving, travel in plane, discretion) you will want to stop tracking. You just have to turn it off following this procedure:

1. Hold the button for 5 seconds. 2. Blue LED blinks 1x, red LED stays 2 seconds, the green one and blue one blink 4x.


Navigation Mode The tracker has a motion detector (accelerometer). As soon as movement is detected, it tries to get the GPS position and send it through the Sigfox network (minimum 10 min). The position and the path are then transmitted in a few seconds on the Internet and can be seen on your Capturs space on http://connect.capturs.com and on the pages you have shared. You just have to wear the tracker on you to keep emitting real-time location points and to be followed, nothing else. At the same time, the positions are recorded in the logger within the interval you have set through Capturs space. This recording is fully independent from the network and from the Sigfox subscription, and works everywhere in the world where GPS works.

3D Mode

3D mode functioning is like navigation mode but the information on intermediary position are not sent preferring altitude and speed.

Acquisition of GPS positions When moving, the GPS works in regular intervals. You can define this interval on the Capturs application in the set up « Interval between GPS positions ». GPS data are recorded in the logger and uploaded on PC application, then exported to your Capturs space. Every time the tracker has to acquire a GPS position, the green or red LED will blink once to indicated success of failure. You will see the green and red LED appear in regular intervals, the time to acquire a signal can vary with exterior conditions.

GPS acquisition success



GPS acquisition failure

Important advice: GPS is a sensitive technology. Indoor GPS cannot work. When it has not been used outside for more than 4 hours, the first acquisition will take longer. You should do it without moving because when moving it will take even longer. Before going out, you should stay still outside for 5 minutes.

Sigfox messages If it is in Sigfox network area, the tracker will send some Sigfox messages automatically, as set by the user (by default the GPS position from Navigation or 3D modes, 1 message every 10 min), or when the user performs the following actions:

Tracker activation Tracker stopped Press on button Movement stopped after 3 min (accelerometer) Movement detection (accelerometer) Low battery Keepalive Hard Reset

In all cases, a sent message will be indicated by the fix blue LED during a variable time. At the same time, the Sigfox radio emitter will be functioning.

Sigfox radio emission


Button use and messages sent Capturs allows 5 types of messages, one of which has acknowledgement of receipt (alert message). The current GPS position is automatically sent with the other messages and battery level. Those messages are initiated at any time by pressing the button, and will send a personalized email to chosen addressees on your Capturs space.

Important: Pressing the button, even the alert button, does not send information to a safety service or an official organisation ( Police, Fire department). Only the person you have chosen on your Capturs space will receive an alert by email. SPAMS: Those emails can get caught in spam filters. In this case, the contact person will not receive the alerts. You should test this function before going out.

Types of messages 5 types of messages can be set up.

1 short click: one single press on the button 1 long click: one press on the button held for 2 seconds 2 clicks: 2 presses on the button (0.5 second between each press). 3 clicks: 3 presses on the button (0.5 second between each press) : message with

acknowledgement of receipt. Sigfox will try to send another message to the tracker to signal that the alert had been received. The user is informed through the LED blinking.

4 clicks : 4 presses Once the button was pressed, the blue LED will blink to confirm what kind of message had been sent.

1 click on button ●Blink 1X and send Sigfox message 2 clicks ●Blink 2X and send Sigfox message 3 clicks ●Blink 3X and send Sigfox message and blink during 1

min 4 clicks ●Blink 4X 1 press button 2 sec ●Fix 1 sec Send Sigfox message ●Fix while Sigfox transmission (2 à 6 sec) Alert message received (acknowledgement) ●Blink 20X after several min Alert message or acknowledgement failed ●Blink 20X after several min


Messages sent by text Available soon

Motion stop If the tracker doesn’t move for 3 minutes, it will stop emitting and will indicate the GPS position. You will see also the blue LED turn on 3 minutes after it has stopped moving. This stop is indicated on Capturs space. You can also create an email alert for when the tracker is not moving anymore.

Resuming movement As soon as movement is detected after not moving for more than 3 minutes, the tracker will send a signal of movement. A Sigfox message will send a signal indicating the movement and the GPS position. You will see the blue LED turning on when the tracker is moving. The movement is indicated on Capturs space. You can also create an email alert that will send when the tracker is moving again.

Broadcast Mode Available soon.

Temperature monitoring Your trackers has a temperature sensor. The temperature is sent in some messages (press button, keepalive, activation/inactivation of the tracker). It will be visible on Capturs space.

Battery Monitoring The tracker regularly measure the battery level. It is sent in some messages (press button, keepalive, activation/inactivation of the tracker). You can receive a low battery alert by email. Go on your Capturs space to set up this function. Otherwise, the tracker indicates the low battery level when the green and red LED blink simultaneously 2 times per minute when the tracker is moving.


Keepalive Except when the tracker is turned off, it will send a Sigfox message every day with some parameters of the tracker, such as battery, to confirm that it is still active.

Emission limits on Sigfox/ETSI network Uplink The number of signals sent every day is limited to 140 messages per day, which corresponds to one message every 10 min during 24h. In order to respect the current legislation, you cannot overcome this maximum of 140 messages per day. This quota includes pressing on button. Downlink Capturs uses the functionality « Downlink » (servers communicate with the tracker) to try to establish an acknowledgement of receipt for a 3 clicks alert message. The daily limit is 4 messages. If you do not want to send your position anymore, you just have to turn off your tracker as indicated in the chapter “turn off your tracker.” In case of abuse, additional costs could be applied. The user must comply with the current European rules defined by ETSI directives. Go on ETSI website to know regulations relative to radio signal emissions on bandwidth ISM 868 MhZ. Capturs SAS is not responsible for Sigfox radio emission misuse by the user.


Tracker reset (hard reset) Resetting enables the user to restart the tracker if it does not respond or if it does not work well. In normal conditions of use, this mode should not be activated. Possibly, it will be Capturs support that will advise you to use this function or if you see that the tracker is totally blocked.

1. Hold the button for 15 seconds.

2. Release the button.

3. Wait 5 seconds.

4. The green LED will blink one time. The unit will start the activation procedure as described in the chapter “turn on the tracker.”


Capturs application use

Presentation You can download Capturs application on http://www.capturs.com/download. It is regularly updated. You first have to download it on your platform (PC/Mac or Linux). Even if the tracker can work without the application, it is essential to use the tracker in its full possibilities. Capturs application allows you to:

Update the tracker’s firmware Set up the tracker (tracking intervals, logger intervals, sensibility …). Collect the path recorded in the logger and to complete the path sent online through the

Connected Mode. Export your path in GPX (other available soon) to send it on other platform like Garmin

connect or Strava.

Connect your tracker Start Capturs application

Turn on your tracker by pressing on the button and connect it to your computer using the USB cable provided.

http://www.capturs.com/download


The software will detect the tracker and collect the data. NEVER DISCONNECT THE TRACKER DURING THIS OPERATION. If the data is not collected by the computer after 2 minutes: disconnect your tracker, restart the software, press the tracker’s button and reconnect it. If you have problems, consult FAQ in this manual. NB: button and Sigfox send are deactivated when the tracker is connected to the computer.

The user menu will appear: it indicates your tracker’s unique ID (Materiel Version) and the firmware version (software version).


To collect and export a recorded path (Logger) Positions recorded in the tracker are independent from positions sent through the Sigfox network. It has a double role.

To collect the path with GPX format (other format available soon) so that it can be used on other platforms (Strava, Garmin connect …)

To improve your path’s quality by adding positions to the path sent through the Sigfox network on Capturs space.

Path export from the logger The Path menu enables you to collect tracks recorded in the logger. Positions are recorded at the interval you set up on your Capturs space. By default, the path appears in totality. You can select an interval (time and date) in the settings Begin and End. The selected segment appears in green. Click on download GPX to export the selected segment. You can delete the path recorded in the tracking by going in the menu update.

To send the path from the logger to your Capturs space If your computer is connected to the Internet, you have nothing to do, your path is automatically sent to your Capturs space. You can have access on http://connect.capturs.com. Data sent through Sigfox network will be improved by data recorded on the tracker.



How to set up your tracker In the “Settings” menu, you can: 3D Mode: activate or deactivate the 3D mode (altitude and speed vs intermediaries positions in the navigation mode). Interval between messages: Set up the interval to send on Sigfox network (minimum 10 min). Interval between GPS positions: Set up the interval to record the positions in the logger (minimum 20 sec). Motion sensitivity: Set up the accelerometer sensitivity, which detects movement.

Important note: Those settings have an impact on the tracker’s autonomy. It has to be set up according your use. Reduce the interval between GPS position will considerably decrease the battery life.


Tracker update

Firmware update Updating the firmware very important because it allows Capturs to regularly add new functionalities, correct bugs and improve stability.

Important note: You should regularly update your firmware by consulting your version.

To update the firmware :

- Go into the menu: Update the tracker - Click on the button: Update the firmware - The procedure’s progress will be indicated. NEVER DISCONNECT THE TRACKER DURING THIS

OPERATION. DO NOT USE OTHER APPLICATIONS DURING THIS OPERATION.

You can also reinstall the firmware by clicking on reset. NEVER DISCONNECT THE TRACKER DURING THIS OPERATION. DO NOT USE OTHER APPLICATIONS DURING THIS OPERATION. If at this point you have problems, consult the manual FAQ. Delete internal memory. Paths are stored in a Flash memory. Click on delete memory to totally delete the flash memory. ALL PATHS AND DATA WILL BE LOST. We advise that you delete the memory before doing a firmware update.


Other menus The other application menus enable you to:

Consult the Sigfox network coverage map Connect yourself on Capturs space Visit Capturs’ website

Go to the Capturs support page and the FAQ


Capturs space use: connect.capturs.com This space is an intuitive online interface that will allow you to:

Manage your Capturs account Associate several trackers to your unique account Show the map in real time and the different positions/ paths of your tracker Share your real-time tracking with your friends or social networks Store the paths sent by Sigfox or downloaded by the logger Define and activate your alerts (movement, area …), emails Define messages from button presses and emails … lots of other functions are still to come.

You can connect to your Caturs space through Facebook/Google or create an account.

Go on http://connect.capturs.com



API use (advanced) Available : contact us on [email protected] to ask for keys (advanced users and programmers only).

Advice for better use The tracker can be used in an omnidirectional way and had good results during several emission tests. Nevertheless, optimal performance will be assured by properly positioning the tracker. Not respecting positioning advice can cause signal loss and failure of some position messages.

Metallic environment A metallic environment can disturb Sigfox’s radio and lead to signal losses. Do not use Capturs near a metallic object (a canteen).

Fix GPS When it has not worked for a while, the GPS needs to know the satellite’s position. It will automatically download data that it will keep in its memory to have its position quickly at the next fix. Also, the first fix can be longer, depending on environmental conditions. A clear environment during the first fix will improve system performance. GPS does not work inside, but Sigfox network is often operational. Information on the movement without indication on the position can be exploited in the software with total transparency for the user, improving his capabilities.

mailto:[email protected]


Tracker position

Vertical position (up) Put the tracker preferably with the eyelet up and the Capturs logo on the top. Do not tie the tracker with the eyelet, that will cause a swinging movement that will reduce performances. Ideally, put it in an outside pocket of your bag in the indicated position.

Horizontal position (down) Preferably, put the tracker with the Capturs logo on the top.


On someone Radio waves will perform better with fewer obstacles, which will mean better real-time performance. Ideally, you should wear it in an outside pocket of your bag in the indicated position. Avoid places where the tracker moves too much. While the tracker can also work in your pocket or backpack, the environment can have an influence. If it is in contact with something metallic it will strongly decrease the performance. The higher the tracker is held, without excessive movement or obstacles, the better the results.

http://www.casal-running.com/casal/phproduit/20130124/1100979_Z.jpg


FAQ (Frequently Asked Questions) Capturs is a complex system. We are doing all we can to update our software regularly, but some bugs or other problems can remain. Before writing to our support, please read and follow the following procedures that can resolve some of the possible problems.

QUESTION ANSWER

My tracker does not turn on when I press the button.

1) Charge the tracker completely (charger LED green).

2) Press one time and check the LEDs are blinking.

3) If nothing happens, do a hard reset (hold the button 15 sec then release it and wait 5 sec) -> green LED blinks one time then activation sequence starts.

4) If still nothing happens, do a firmware reset through Capturs Application (see the dedicated chapter).

When I press on the button, the blue LED blinks in a strange way (it blinks one time whereas I pressed 2 times …).

The firmware is probably corrupted, do a firmware update or a reset through Capturs Application.

Capturs application is stuck on “Connect your tracker Capturs into the USB port”, even though my tracker is well plugged.

1) Unplug the tracker. 2) Press on the button: if the tracker was

turned off, the activation sequence will start. If it was turned on the blue LED should turn on.

3) Close and restart the Capturs application.

4) Reconnect the tracker and wait a minute.

5) If it still does not work, disconnect the tracker.

6) Do a hard reset (hold the button 15 sec then release it and wait 5 sec) -> green LED blinks one time then activation sequence starts.

7) Close and restart Capturs application 8) Reconnect the tracker and wait a

minute. 9) If it still does not work, restart your

computer and try again using a different USB port.

Capturs Application is stuck on: Tracker detected, data collecting.

1) Wait 3 minutes before disconnecting 2) Disconnect the tracker 3) Close and restart the Capturs Application 4) Press on the button and check that the

blue LED is turning on -> if it does not, do a hard reset (hold the button 15 sec then release it and wait 5 sec) -> green


LED blinks one time then activation sequence starts.

5) Reconnect the tracker. 6) Wait 3 minutes 7) If nothing happens, disconnect the

tracker, do a hard reset (hold the button 15 sec then release it and wait 5 sec).

8) Close and restart Capturs application 9) Reconnect the tracker 10) If it still does not work, restart your

computer and try again using a different USB port.

The tracker does not collect data from the Logger.

The firmware is probably corrupted, do a firmware update or a reset through the Capturs Application.

My tracker has an abnormally low battery life or sends data even if it is not moving.

1) Check sensitivity parameters and adjust it to the least sensitive setting.

2) Check logger parameters (GPS intervals).

Bug? Need some help? Help us to improve Capturs by writing to: [email protected]

Using Capturs and understanding LED codes

Turn on (ON) – Button press Fixed for 2 sec. and flashes 1x

Switch off (OFF) – Hold button 5 sec Fixed for 2 sec. and flashes 1X

Send Message 1 – 1 button click Flashes 1x and sends a Sigfox message

Send Message 2 – 2 button clicks Flashes 2x and sends a Sigfox message

Send Alert Message (with receive notification) – 3x button clicks

Flashes 3x, sends a Sigfox message and flashes for 1 min.

Send Message 4 – 4 button clicks Flashes 4x

Send Message 5 – Hold button 2 sec. Remains fixed for 1 sec.

Hard reset – Hold button for 15 sec. Fixed for 2 sec. and flash 1x

Sigfox message sending Remains fixed during transmission (2 to 6 sec.)

Successful GPS fix Flashes 1x

Failed GPS fix Flashes 1x

Alert Message received (Receipt acknowledgement)

Flashes 20x after a few minutes

Alert Message not received (Receipt acknowledgement)

Flashes 20x after a few minutes

Battery Low Flashes 2x / min. if the device is moving

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model a radio-tracker gps / sigfox® user manual · 3 capturs® – model a user manual – v1[en]...

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