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MOBILIZING YOUR TRUE BRAND, with a little help from your friends Corinne Allie Destination Cleveland @rinallie

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Page 1: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

MOBILIZING YOUR TRUE BRAND,

with a little help from your friends

Corinne AllieDestination Cleveland

@rinallie

Page 2: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA
Page 3: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

34%

Page 4: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

The Decision The Fumble

Page 5: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Cleveland Joke Reel

Page 6: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Rustbelt revival … Cleveland makes a comeback.

Page 7: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

“I think that troubled cities often tragically misinterpret what’s coolest about themselves. They scramble for cure-alls, something that will “attract business,” always one convention center, one pedestrian mall or restaurant district away from revival. They miss their biggest, best and probably most marketable asset: their unique and slightly off-center character.”

ANTHONY BOURDAIN

Page 8: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Be yourself.Everyone else is already taken.

Page 9: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Get Real.

Page 10: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

While we have world-class art, culture and rock & roll, we never take ourselves too seriously. The result is irreverent and fun and always unmistakably Cleveland.You be yourself. We’ll be ourselves.

Page 11: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

A Cleveland Anthem

Page 12: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

The greatness of a city does not consist in its buildings either public or private, nor in its institutions & benevolences, but rather in the intensity and intelligence with which its citizens love the city as their home.

– Cleveland mayor Newton D. Baker Jr. in 1907

Page 13: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA
Page 14: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Make it shareable.

Page 15: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

By the numberssocial media movement encouraging residents to TAG their unmistakably Cleveland images…

Delivered to nearly 700 million timelines to dateReaching more than 150 million social network users 89,000 unique contributors tagging approximately 195,955 photos on Instagram More than 245,087 tagged tweets

Page 16: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Buddy Bloggers

Page 17: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

the idea

Six influencers from Cleveland planned itineraries and hosted six visiting

influencers from Destination Cleveland’s target markets.

From Aug 8 – Sept 6, 12 influencers with a combined audience of nearly

100,000 fans across Twitter, Facebook and Instagram, converged

on Cleveland.

Representing niches from food and fitness and family, to lifestyle, LGBT and culture, these bloggers indulged, imbibed, and inspectednearly every facet of Cleveland’s

offerings.

Page 18: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

1. the bloggers

Page 19: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

• Finding bloggers isn’t like finding travel writers in a database. They’re not all going to be in the system.

• Google search, Twitter search, hashtag tracking, repeat. And then repeat again.

• Take time to really learn about your blogger before you reach out or risk coming off as inauthentic.

• Be flexible.• Be personal.• Most of all, be patient.

Influencer Search

Page 20: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

2.Planning the visits

Page 21: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

•Decide on dates•Book hotels•Support your locals in creating an itinerary •Secure attraction tickets working with partners where possible•Make restaurant reservations•Provide a thorough overview a few days before the trip•Purchase gas cards•Drop off swag bags at the hotel where your visitor is staying•As the trips approach, get ready to network online and curate content

To-Dos:

Page 22: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

3.curating the trips

Page 23: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA
Page 24: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Buddy Blogger Videos

Page 25: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

12 bloggers Told an authentic Cleveland story to their combined audience of 93,719 followers across Twitter, Facebook, Instagram + blogs

Generated 23 blog posts

Produced 6,774 online stories (tweets, photos, likes, comments, shares)

Responsible for 3.2 million #ThisisCLE Twitter impressions

The results:

Page 26: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

If I knew then what I know now…•You’re going to need help. If you’re not the person who hosts traditional writers, talk to the folks who do.

•You could pay the bloggers, but it’s not necessary.

•They’re going to say yes.

•This is going to take some time.

•Be ready to engage.

•Share the numbers. Share the numbers. And, share the numbers.

Page 27: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

54%

Page 28: Mobilizing your true brand with a little help from your friends | Corinne Allie | #SoMeT15US New Orleans, USA

Corinne [email protected]

@rinallie

Thanks!