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10/31/2017 1 Mobility Management: Work Plan Development through Evaluation Presenter: Melissa Kidd- Operations Programs Administrator o Project and program development and implementation o Distributes informational material to the community o Focus on connecting the community to transportation services and programs

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Page 1: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

10/31/2017

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Mobility Management:

Work Plan Development through Evaluation

Presenter:

• Melissa Kidd- Operations Programs Administrator

oProject and program development and implementation

oDistributes informational material to the community

oFocus on connecting the community to transportation services and programs

Page 2: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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What is Mobility Management to YOU ?!?!

Mobility Management is defined by ODOT as:• “Activities must correspond with mobility

management activities as described in FTA Section 5310 Circular 9070.1G or subsequent revisions.”

• ODOT’S definition: oMobility management projects are short-range planning,

training, and management activities for improving coordination among public transportation and other transportation service providers, including human service agencies and private providers. These projects build coordination among existing public transportation providers and other transportation service providers, and increase service options that would not otherwise be available for seniors and individuals with disabilities.

Page 3: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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Mobility Management is:

• Coordination

• Partnerships

• Innovation

• Collaboration

• Efficiency

• Communication

• Individual

• Development

• Advocacy

• All customer groups

• Travel training

• Service diversity

• Trip planning call centers

• Eligibility requirements

• I.T.T.s (Intelligent Transportation Technologies

Page 4: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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• Step 1: Define what Mobility Management is to YOUR organization to:

o Focus efforts

oEffectively measure efforts

oEvaluate results in order to provide guidance on needed future change

oVariable; continually changing

• Step 2: Research Mobility Management Work Plans/Gather resources

oDon’t reinvent the wheel!!

• https://d2dtl5nnlpfr0r.cloudfront.net/tti.tamu.edu/documents/0-6633-1.pdf

• https://www.transit.dot.gov/ccam/resources/mobility-management-brochure

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• Step 3: Develop Mobility Management Work Plan:oMission?

oGoals?

oExplanation of goals?

oObjectives?

oOutcomes?

o Individual Responsible?

oPerformance

Measures?

oBudget?

oCosts?

o Format?

oProjects?

Page 7: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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Category Definitions:

Work Plan Category: Context Definition:

Goal Big, over-arching focus

Objective Want we want to do within the goal focus

Outcome Achievement of what we want to have happen as a result

Performance Measure How we are going to measure and say we got to the achievement

Page 8: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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• Step 4: Implement Mobility Management Work Plan

oPut plan into action

oDocument results of action/performance measures

Page 9: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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• Step 5: Progress monitor Mobility Management Work Plan quarterly:

oRequest results for each performance measure

oDocument results

oDraft narrative explaining results

oSubmit quarterly progress monitoring?

Page 10: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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• Step 6: Evaluate Mobility Management Work Plan Annually (3 documents):

o Quarterly Performance Measure Result Comparison spreadsheet with annual results

o Performance Measure Detail Analysis spreadsheet

o Annual Evaluation Report Narrative

Page 11: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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Quarterly Performance Measure Result Comparison

Detail Analysis Summary Report

Page 12: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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Mobility Management Work Plan Annual Evaluation Report Narrative-Year 1

Year 1 Narrative Continued

Page 13: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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Year 1 Narrative Continued

Year 1 Narrative Continued

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Year 1 Narrative Continued

Mobility Management Work Plan Annual Evaluation Report Narrative-Year 2

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Year 2 Narrative Continued

Year 2 Narrative Continued

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Year 2 Narrative Continued

Year 2 Narrative Continued

Page 17: Mobility Management - Oregon Transit · 2017. 10. 31. · Melissa Kidd Cherriots Operators Programs Administrator melissa.kidd@cherriots.org. 10/31/2017 23. Title: PowerPoint Presentation

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Year 2 Narrative Continued

Repeat

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Additional Resources

• Survey

• Transit Host Interaction Tracking Sheet

• Summary of Transit Host Program

• Community Meeting Tracking Form

• Outreach Tracking Form

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• Always refining; never complete •Revisable; not set in concrete•Learning as you go; process

Questions?

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Copies of the Mobility Management: Development through Evaluation

PowerPoint will be available on____ by ___ in order to utilize as a future

reference along with copies of the associated documents shared today!

Contact Information:

Melissa Kidd

Cherriots Operators Programs Administrator

[email protected]

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