SOLUTIONS BRIEF

While the benefits associated with mobility and M2M are immense, the adoption of such technologies is not without challenge.

CONNECT YOUR PEOPLE, MACHINES, AND TECHNOLOGIES—AND POWER YOUR BUSINESSMobility and M2M Professional Service Solutions

It’s no secret that mobility and machine-to-machine (M2M) communications can fuel innovation, agility, and productivity across the enterprise. Mobile devices and collaboration technologies allow employees and partners to share information, solve customer problems, and act on opportunity virtually and instantaneously. Businesses are also increasingly recognizing that smart machines and smart applications can take information from a system or the environment to create new revenue streams, control costs, and improve products and services.

The opportunities to use mobility and M2M to power business performance are more attractive and justifiable than ever before—and, as complementary services, they can help enterprises gain operational efficiencies by enabling remote access to core applications and functionality; improve service, response, and processing capabilities; reduce risk with timelier information; and grow revenue by expanding into new markets.

While the benefits associated with mobility and M2M are immense, so are the challenges. Enterprises often struggle to effectively integrate varied consumer technologies into their mobility strategy. They must ensure they can support and manage potentially disruptive technologies, devices, and applications—and do so securely. And they must consistently leverage these new technologies to meet current business demands while preparing for the new technological developments that inevitably lie ahead.

Verizon understands how important it is for enterprises to intelligently take advantage of the mobility and M2M explosion to realize all the benefits it can offer. We also believe that mobile technologies and solutions should be leveraged as tools to empower business decisions—not simply support them. With Verizon mobility and machine-to-machine professional services—which complement Verizon mobility management services—we offer the capabilities and expertise to help enterprises achieve that goal.

LEADING SOLUTIONS AND PROFESSIONAL SERVICE EXPERTISE

• Device and Security Management• IaaS and Application Management• Managed Mobility• Enterprise Mobility as a Service

• Mobility and M2M Strategy• Business and Use Case Workshops• Policy and Governance Development

• Mobility and M2M Implementation

• Enterprise Integration• Mobile Services Enablement

Platform Deployment

• Mobility and M2M Secure Architecture

• Solution Design• Application Mobilization

PLAN

DESIGNOPERATE

IMPLEMENT

MAKING MOBILITY AND M2M MANAGEMENT SIMPLE—AND STRATEGIC.Our mobility and machine-to-machine professional services were developed to help combat the complexity associated with deploying and managing the varied, often evolving elements of a total mobility & M2M strategy. We offer a series of professional consulting engagements designed to help you accurately take stock of your mobile & M2M technologies—and ultimately manage, protect, and leverage them prudently.

Our comprehensive, lifecycle-based approach to mobile and M2M deployments spans a broad spectrum of technology, operational, and business process best practices - offering access to domain expertise in disciplines including:• Mobility and M2M Strategy Services. We offer both formal engagements and informal workshops

to help enterprises define, roadmap, and align mobility and M2M strategies with core business objectives and initiatives.

• Mobility and M2M Policy & Governance. Our experts can assist in developing necessary mobility and M2M business and technology policies, help maintain compliance, and address gaps—allowing you to execute mobile and M2M deployments confidently.

• Mobility and M2M Secure Architecture and Design. Our next-generation mobility and M2M secure reference architecture development service can be leveraged as a blueprint to help execute effective mobility and M2M business strategies—beginning with the development of appropriate policy and governance approaches and spanning the deployment of technologies to help protect data and reduce risk.

• Mobile Services Enablement Platform Deployment. We can help evaluate and validate your mobile applications—and deploy them via our integrated enablement platform. We can also develop associated applications, assess business requirements, and develop user interfaces.

• Mobility and M2M Integration and Implementation Services. Deploy your devices and applications securely and intelligently. Our integration and implementation services offer an end-to-end approach, beginning with the establishment of project governance requirements and spanning to the production system rollout.

These engagements can be delivered in conjunction with other Verizon managed mobility, mobile, cloud infrastructure, and core network services to help augment and enhance enterprise mobility and M2M deployments.

All told, our mobility and M2M experts can help enterprises: • Drive focus by aligning mobility and M2M initiatives with business vision and strategies• Augment performance with access to best practices reviews and architectural and operational

recommendations • Meet core business needs by identifying, developing, and deploying mobilized business applications• Assess effectiveness of mobile and M2M security and governance policies• Secure devices and applications by assessing vulnerabilities and implementing appropriate controls• Drive innovation by creating internal service offerings • Streamline approach by methodically implementing mobile and M2M services• Maintain control by integrating mobility and M2M data and applications into existing IT infrastructure • Enable employees by allowing them to use mobile devices securely while maintaining control• Adopt new technology as it evolves while maintaining alignment with business objectives

The end result? For many enterprises it can include increased productivity and innovation; an ability to respond to demands quickly and attract customers as a result; employees empowered to solve problems and act on new opportunities fast; and improved efficiencies that can drive tangible improvements to the bottom line.

MACHINE-TO-MACHINE TECHNOLOGIES

Machine-to-Machine (M2M) technologies allow wireless and wired systems to communicate critical information about system usage and product requirements. M2M uses a device (such as a sensor or smart meter) to capture an event (such as temperature or inventory level), which is relayed through a network (wireless, wired, or hybrid), and delivered to an application. The data is then translated into actionable information that can be used to drive efficient stocking and supply decisions—which can help enterprises gain operational efficiency, improve customer experience, and ultimately grow revenue.

M2M is radically changing consumer interaction with utilities, healthcare, local government services, and retail. M2M also enables businesses to provide consumers with products and services that deliver personal, context-aware experiences, an advancement that will have a profound impact on how organizations do business and relate to their customers.

Similarly, mobility deployments— which span people, processes, and an increasing array of devices, networks, and applications to enable a broad use of mobile computing across and outside the enterprise— can lead to new avenues of collaboration, decision-making, and communication between employees, partners, and suppliers.

Intelligent planning, secure design, timely implementation and on-going operation, and management are key to a successful enterprise mobility or M2M deployment. Verizon mobility and M2M professional service experts offer a lifecycle approach to address enterprise demands, challenges, and expectations… consistently and reliably.

PROVEN—AND SPECIALIZED—PROFESSIONAL SERVICES EXPERTISE.• More than 130 specialized consulting services available

in more than 30 countries• Experienced consultants providing support around

the globe• Comprehensive solutions portfolio• Leading lifecycle consulting approach• Leader in security, managed, and hosted services• Ability to leverage global IP network• World-class strategic industry relationships• Recommendations as an ideal partner by industry analysts• Enterprise-grade end-to-end security expertise• Integrated mobile device management and application

deployment support• Flexible, end-to-end solutions delivered by the same

team of professionals involved in the planning, design, implementation and migration stages

• Vendor-neutral approach

PROFESSIONAL SERVICES THAT RUN THE SPECTRUM—SO YOU CAN RUN YOUR BUSINESS. It’s hard to find two businesses that fall at exactly the same spot on the mobility and M2M continuum. Some enterprises are just beginning to incorporate mobility or M2M into their IT strategy. Some have a well-established mobility or M2M plan, but want to define and enforce stronger user policies and standards. Some are focused on understanding and better managing the various devices used by their mobile workforce and gauging ROI. Others are focused on updating and adding new controls to help secure their mobile fleet.

No matter where your business falls on the spectrum, Verizon offers professional services that can help you make the most of the mobility assets you already have—and help drive mobility and M2M initiatives that can improve the way your people and systems work.

Contact your account manager or visit verizonbusiness.com to learn more about our mobility and M2M professional services…and learn how we can help keep your business moving.

Verizon is a global leader in driving better business outcomes for mid-sized and large enterprises and government agencies. Verizon combines integrated communications and IT solutions, professional services expertise with high IQ global IP and mobility networks to enable businesses to securely access information, share content and communicate. Verizon is rapidly transforming to a cloud-based ‘everything-as-a-service’ delivery model that will put the power of enterprise-grade solutions within the reach of every business. verizonbusiness.com

Verizon Communications Inc. (NYSE, NASDAQ:VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to mass market, business, government and wholesale customers. Verizon Wireless operates America’s most reliable wireless network, serving more than 93 million customers nationwide. Verizon also provides converged communications, information and entertainment services over America’s most advanced fiber-optic network, and delivers innovative, seamless business solutions to customers around the world. A Dow 30 company, Verizon employs a diverse workforce of more than 195,000 and last year generated consolidated revenues of $106.6 billion. verizon.com

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