mobile site usability

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USABLE BY DESIGN PRACTICAL USABILITY CHECKLIST FOR MOBILE WEBSITES Tiffini Travis Access by Touch Conference June 8, 2012

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Mobile Library Website Checklist and basics of usability testing for mobile library sites...

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Page 1: Mobile site usability

USABLE BY DESIGN PRACTICAL USABILITY CHECKLIST

FOR MOBILE WEBSITES

Tiffini Travis Access by Touch Conference

June 8, 2012

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The purpose of this presentation is to introduce you to the usability checklist created by Tiffini Travis and Aaron Tay By the end of this session you should be able to Identify elements that encompass intuitive design Use heuristics to evaluate mobile website design Conduct usability testing at your own institution

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Mobile usability?

The worst thing any librarian can say in the course of web design is… “well I don’t think students….” and not do the most reasonable thing: ASK THEM

But FIRST….

Use the Checklist to ensure you create a good site to test with

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Mobile usability?

Heuristic Task-based Evaluation

2 different types of ways to conduct mobile usability

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Heuristic evaluation is a proven method for discovering both major and minor problems in a user interface. Heuristic testing detects 42 percent of major design problems and 32 percent of minor issues

Jakob Nielsen

Nielsen, J. 1992. Finding usability problems through heuristic evaluation.

Proceedings ACM CHI'92 Conference (Monterey, CA, May 3-7): 373-380.

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Creating a mobile usability checklist

To formulate a checklist for mobile design the following research questions were used to guide the process:

What current design features exist in mobile library websites and databases

What principles of usability have been developed for mobile interfaces and library sites and mobile library websites

What are the results of using the mobile checklist with current mobile library websites

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The mobile usability checklist

Interface Design User Characteristics Content/Purpose

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Types of mobile library sites….

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Take a couple of minutes to review the usability checklist….

…Now let’s do our own mini version of heuristic evaluation on four sites

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Database Usability

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Next Steps….

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Task-based Evaluation Traditional usability testing is a way to reveal problems in site design as well as the needs and attitudes of your users. Components include: Pre-Test of knowledge and attitudes Task performance evaluation Evaluate navigation while performing task as well as thought process Post-Test of attitudes and experience

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Task-based Evaluation

Find the book the Bluest Eye by Toni Morrison What is the phone number for the Science Librarian? Find an article about African Elephants If you need research help which link would you click on?

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Tricks and Tools

Springshare

Blogger

Wordpress

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What have we learned?

Usability can be easy! Mobile design can be easy (and cheap)! Always ask your users what THEY want!

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Tiffini Travis

Email [email protected]

Blog:

Tiffinianne.wordpress.com

Website:

www.csulb.edu/~ttravis

Slides

www.slideshare.net/t_travis

Twitter:

mojo_girl