mobile services that empower vulnerable communities

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Mobile Services that Empower Vulnerable Communities Mobile Services that Empower Vulnerable Communities

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Page 1: Mobile Services that Empower Vulnerable Communities

Mobile Services that Empower Vulnerable Communities

Mobile Services that Empower Vulnerable Communities

Page 2: Mobile Services that Empower Vulnerable Communities

Utilizing Technology to Improve

Emergency ResponseField based learning on ICT4D in Pakistan

Mobile Services that Empower Vulnerable Communities

Cicely Clarke Asfand Yar

Head of Office IT Manager

March 20, 2013

ICT4D Conference

Accra, Ghana

Page 3: Mobile Services that Empower Vulnerable Communities

Project Background

Regular occurrence of disasters in Pakistan Large scale responses

Rapid collection of accurate high quality, reliable data

Rapid analysis of data to inform decision making and response

Pilot of ICT4D technology Roll out for emergency and development

programming

Context

Issue

Solution

Page 4: Mobile Services that Empower Vulnerable Communities

ICT4D Solution

Pilot July 2012 – Pilot for ICT4D technology . iPod Touch and Samsung Galaxy Tablet

Experienced M+E and IT staff Extensive staff training to the users

Support Needs

Questions Asked

User friendly?How quickly can forms be completed? Community response? Which device is most appropriate? What is the impact on the quality of data?

Page 5: Mobile Services that Empower Vulnerable Communities

Key Successes

Accurate data collection Minimization of errors in data

entry Real time data access Strong coordination between

M+E and IT team Acceptance of devices Training of staff in ICT Translation into local non-Latin

language and alphabet (Sindhi) Roll out in emergency

Page 6: Mobile Services that Empower Vulnerable Communities

Key Issues / Challenges

Not suitable for qualitative data collection

Challenge to manage longer surveys and multiple databases

iFormBuilder is not good platform for data analysis, only data collection

Hardware preference: iPod Touch

Page 7: Mobile Services that Empower Vulnerable Communities

Lessons Learnt

Solution provides a rapid response to needs Time is required to understand the technology Trained staff – M+E, IT, program Decision making on the use of ICT4D:

Primarily quantitative data

Larger scale Staff trained in use

of ICT4D

ICT4D

Primarily qualitative data

Small scale survey No staff trained in use

of ICT4D

Paper Tool

Page 8: Mobile Services that Empower Vulnerable Communities

. and iPods are an effective technology to reduce time and errors in quantitative data collection and management

The solution enables a rapid response to community needs

The technology is applicable for both emergency and development programming

Requires team work - M&E, IT, and programming staffStill further potential for optimal use of iFormBuilder

Summary and Close