mobile services that empower vulnerable communities
TRANSCRIPT
Mobile Services that Empower Vulnerable Communities
Mobile Services that Empower Vulnerable Communities
Utilizing Technology to Improve
Emergency ResponseField based learning on ICT4D in Pakistan
Mobile Services that Empower Vulnerable Communities
Cicely Clarke Asfand Yar
Head of Office IT Manager
March 20, 2013
ICT4D Conference
Accra, Ghana
Project Background
Regular occurrence of disasters in Pakistan Large scale responses
Rapid collection of accurate high quality, reliable data
Rapid analysis of data to inform decision making and response
Pilot of ICT4D technology Roll out for emergency and development
programming
Context
Issue
Solution
ICT4D Solution
Pilot July 2012 – Pilot for ICT4D technology . iPod Touch and Samsung Galaxy Tablet
Experienced M+E and IT staff Extensive staff training to the users
Support Needs
Questions Asked
User friendly?How quickly can forms be completed? Community response? Which device is most appropriate? What is the impact on the quality of data?
Key Successes
Accurate data collection Minimization of errors in data
entry Real time data access Strong coordination between
M+E and IT team Acceptance of devices Training of staff in ICT Translation into local non-Latin
language and alphabet (Sindhi) Roll out in emergency
Key Issues / Challenges
Not suitable for qualitative data collection
Challenge to manage longer surveys and multiple databases
iFormBuilder is not good platform for data analysis, only data collection
Hardware preference: iPod Touch
Lessons Learnt
Solution provides a rapid response to needs Time is required to understand the technology Trained staff – M+E, IT, program Decision making on the use of ICT4D:
Primarily quantitative data
Larger scale Staff trained in use
of ICT4D
ICT4D
Primarily qualitative data
Small scale survey No staff trained in use
of ICT4D
Paper Tool
. and iPods are an effective technology to reduce time and errors in quantitative data collection and management
The solution enables a rapid response to community needs
The technology is applicable for both emergency and development programming
Requires team work - M&E, IT, and programming staffStill further potential for optimal use of iFormBuilder
Summary and Close