mobile security january 29, 2014 seth robinson, directory of technology analysis
TRANSCRIPT
Mobile Security
January 29, 2014
Seth Robinson, Directory of Technology Analysis
Mobility Market Overview
IDC: Global mobile workforce will be 1.3 billion by 2015 (37% of total workforce)
Forrester: 66% of employees use 2 or more devices
at work
comScore: More time spent online via mobile devices
than via PC
MarketsAndMarkets: BYOD and enterprise mobility market will reach $181B by 2017
Many Parts to Mobility Ecosystem
Device+OSe.g. Apple,Samsung,
Communicationse.g. Lync, Skype, or
Native function
Public Cloude.g. Salesforce,
Dropbox, orAWS-hosted systems
Private CloudSystems running on
Eucalyptus or Openstack
On-premise systemsInternet
3rd Party AppProcured through
standard app store
Custom AppBuilt internally or
outsourced
Mobile webStandard browser
functionality
3G/4G e.g. AT&T,
Verizon
Wi-FiCarriers,
Corporate orPublic Networks
Peripheralse.g. keyboards
or health monitors
Mobile Strategy Behavior
Mobile commerce
Support for employees working from home
Mobile connection with customers
Support for traveling employees
Support for employees in the field
27%
30%
30%
36%
31%
21%
25%
25%
22%
42%
Moderate Focus Heavy Focus
5%
9%
8%
10%
14%
Interested in future use
Source: CompTIA’s 2nd Annual Trends in Enterprise Mobility studyBase: 502 U.S. IT and business executives (end users)
Device Provisioning Behavior
34%
58%
8%
Company Provides Everything
Company Provides Some Devices and Allows Employees
to Bring Their Own
Employees Provide Everything
Top Devices Provided
84% Laptop74% Desktop69% Smartphone48% Tablet
Source: CompTIA’s 2nd Annual Trends in Enterprise Mobility studyBase: 502 U.S. IT and business executives (end users)
Challenges in Building Mobility Strategy
Finding mobile application developers
Maintaining mobile & standard Internet offerings
Mobility skill level of IT staff
Users not familiar with company policy
Optimizing business applications
Determining cost/ROI of mobile solutions
Making systems accessible securely
Mobility skill level of general staff
20%
23%
34%
35%
35%
35%
39%
40%
Source: 2nd Annual Trends in Enterprise MobilityBase: 502 U.S. end user companies
Mobile Security Incidents on the Rise
None of the above
Violation of policy on corporate data
Mobile phishing attack
Employees disabling security features
Mobile malware
Lost/stolen device
34%
25%
20%
19%
19%
38%
31%
23%
24%
26%
28%
39%
Source: CompTIA’s 11th Annual Information Security Trends studyBase: 500 U.S. end users responsible for security
20132012
Viewpoints on Mobile Security
Job Function Breakdown
Company Size Breakdown 71% Large firms
62% Medium-size firms
55% Small firms
Source: 2nd Annual Trends in Enterprise Mobility | Base: 502 U.S. end user companies
65% Business function
64% IT function
54% Executive
Classification of Security as Major Risk
45%
34% 31%
Top Issues with Mobile Security
NeedImproved
Technology
CentralizedControl
ProperUser
Implementation
Be Proactive About Mobility
Source: CompTIA’s Trends in Workflow Automation and Communications studyBase: 500 U.S. end users
35% 37%
18%
10%
Proactive Approach Reactive Approach
Tied to CommsStrategy
Not Tied to Comms Strategy
Making Real-timeDecisions
Taking No Action
Heavy Focus on Application/Data
Only 13% of companies say they have heavy integration of
mobile devices
Steps Being Taken to Improve Integration
49% Explore/implement virtual desktops
29% Custom mobile apps
28% Using SaaS applications
23% Moving to applications with mobile apps
Adjust Device Policies/Tools As Needed
Managing end user suggestions
Rapid pace of innovation
Integrating mobile devices
Enforcing mobility policy
Supporting multiple devices
Supporting devices remotely
Balancing IT and end user needs
24%
38%
40%
41%
42%
44%
46%
Source: 2nd Annual Trends in Enterprise MobilityBase: 490 U.S. end user companies with some mobility adoption
The Value of Certification
View of ROI of Certified Staff
86%
7%
7%
High/Moderate
Don’tKnow
Breakdown of High/Moderate ROI
Viewpoints
81% among executives, indicating strong value for hiring potential
81% among users with a business role, indicating a broad audience for certifications
93% among companies making drastic security changes, indicating importance as companies alter security posture
Low
Source: CompTIA’s 11th Annual Information Security Trends studyBase: 500 U.S. IT and business executives (aka end users) responsible for security
Mobility Trends and Opportunities
www.NetComLearning.com
4 in 10 Organizations Report Skills Gaps
5%
36%
57%
IT Staff Significantly
Deficient in Security
Expertise
IT Staff has
Appropriate Level of
Security Expertise
IT Staff Moderately
Deficient in Security
Expertise
Rating of IT Staff Security ExpertiseAreas of Skills Gaps
52% Cloud security
42% Data Loss Prevention
41% Overall risk analysis
Source: CompTIA’s 10th Annual Information Security Trends studyBase: 198 U.S. IT or Business executives (aka end users)
29% Security Information and Event Management
22% Compliance/regulatory environment
44% Mobile security
21% Identity and Access Management
www.NetComLearning.com
Demand for Mobile Professionals
Hot IT job No. 4: Mobile technology expert
"Mobile is the biggest factor changing IT right now," says Stewart Tan, vice president of information risk management and security at Accretive Solutions.
One of the most common new titles we've run across on IT job sites sounds more like a general cry for help than an actual job listing. In response to the flood of new mobile devices, companies are desperately seeking "mobile technology experts" to bring order to the chaos.
www.NetComLearning.com
Comments on Mobility+ from the Industry
“This would be great; we need more “qualified” buyers!”—EMM company
“There is a real need for a baselinecertification. Our biggest challenge is finding certified wireless engineers.”— T Mobile VAR‐
“There is a need for better vendor neutral certifications in mobility.” — Cisco
“Mobility is so full of whitewater; we need standards around all aspects.” —Google
www.NetComLearning.com
CompTIA Mobility+ Course Enrollment
www.netcomlearning.com
NetCom Learning is a CompTIA Platinum Training Partner
Course Duration: 5 Days, 9 am – 5 pmNext Schedule: • March 31st 9 am – 5 pm PST (Las Vegas & Live Online)• April 28th 9 am – 5 pm EST (New York City & Live Online)
CompTIA Mobility+ certification is part of the Continuing Education Program• Valid for 3 years• 30 CEUs required to renew• For more information on CEUs visit:
http://www.netcomlearning.com/education/comptia-continuing-education-program-ce.phtml
Target Audience and Job Roles
22
Mobile (Device Management) Administrator
Mobility Engineer
Mobility Architect
Help Desk Level 1Email Administrator
Network Administrator
Security Administrator
Recommended Experience:At least 18 months of mobility environment experience.
(Network+ or 12 months of networking experience recommended)
www.NetComLearning.com
Q & A
1-888-5-NETCOM (563-8266)
www.NetComLearning.com