Mobile operators in 2020 - Our 5 Key Beliefs

Telecruise May 7th 2014

Frode Støldal | Chief Technology Officer | Telenor Norway

Monthly growth of mobile data in Telenor Norway’s

network - 13 times from Jan’11 to Jan’14!

2

0%

200%

400%

600%

800%

1000%

1200%

1400%

The Customer Experience Triangle

3

Mobile

Networks

Services

Devices

Customers

Operators Scope 1990

4

Mobile

NetworksServices

Devices

Customers

Operators Scope 2020

5

Mobile

Networks

Services

Devices

Customers

A true global platform for innovation, growth and

Internet to all!

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7

5 Key Beliefs

Exponential growth of data traffic driven by mobile video

8

1

Exponential growth of data traffic driven by mobile video

9

More frequency bands

Move traffic to 4G/LTE-A/5G

Monetize network capacity

Adaptive protocols

Better compression

Utilize CDN

Enable high LTE penetration

Network-friendly signaling

Avoid limited frequency band support

Mobile

NetworksServices

Devices

Customers

1

Heterogeneous networks will drive seamless mobile

broadband access everywhere

10

2

Source: http://wirelesswire.jp/special/201112/01/article/6.html

Heterogeneous networks will drive seamless mobile

broadband access everywhere

11

Improve handoff mechanisms

Backhaul & power to all cells

Utilize SON

More cloud-based services

More real-time content

Services for internet of things

Network-friendly signaling

WiFi interworking (HotSpot 2.0)

Internet of things

Mobile

NetworksServices

Devices

Customers

2

4G with LTE-A will enable new communication services

(VoLTE etc) and make 2G and 3G obsolete

12

VoLTE

CS Voice (2G/3G)

Handsets without VoLTE

(including inbound roaming)

Other services

based on IMS

2G coverage greater than 4G

coverage

M2M based on 2G

When can

2G and 3G be

terminated ?

3

Time

4G with LTE-A will enable new communication services

(VoLTE etc) and make 2G and 3G obsolete

13

Reimplement basic 2G/3G services on 4G

Build 4G coverage everywhere

Increase mobile core capacity

Reimplement advanced

2G/3G services on 4G

OTT innovation

Inexpensive smartphones to replace feature phones

Support all 4G/LTE-A/5G frequency bands

Mobile

NetworksServices

Devices

Customers

3

M2M and Internet of things will add billions of terminals

14

4

15

4G coverage everywhere

Stability & reliability

Scalable SIM and value chains

Industry verticals

Cloud-based services

Low ARPU Business Models

Intelligent devices

Processing power

4G enabled

Mobile

NetworksServices

Devices

Customers

4

M2M and Internet of things will add billions of terminals

Big Data and Quality of Experience analytics will

improve network performance and customer experience

16

Service

providers

&

Network

provider

Analyze big

data about

the operation

Improve

Sell big data

analytics to

advertisers &

others

Traditional approach New approach

5

Big Data and Quality of Experience analytics will

improve network performance and customer experience

5

Customers

Use big data analytics to improve designs

Network-friendly signaling

Devices

Collect and analyze

Utilize SON, SDN, NFV

Mobile

Networks

Enable data collection

Utilize big data analytics to

improve services

Services

5 Key Beliefs

1. Exponential growth of data traffic driven by

mobile video

2. Heterogeneous networks will drive seamless

mobile broadband access everywhere

3. 4G with LTE-A will enable new communication

services (VoLTE etc) and make 2G and 3G

obsolete

4. M2M and Internet of things will add billions of

terminals

5. Big Data and Quality of Experience analytics

will improve network performance and

customer experience

18

50%/yr

2020:

7000 macro sites

+ small cells for

businesses/events/

hot spots

3G until 2020

2G until 2025

Telenor Norway

predictions

Whatever the trends, mobile operators must keep the

customer experience triangle together

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Mobile

Networks

Services

Devices

Customers

20

Thank you for your attention!

Frode Støldal | Chief Technology Officer | Telenor Norway