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Mobile Media and TV Q2 2011 Mobile and Media

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Mobile Media and TV

Q2 2011

Mobile and Media

Mobile Media and TV

The explosion of mobile internet usage has enabled the mobile

advertising opportunity, but as most advertising planners know, truly

engaging advertising doesn’t work in silos, it works together.

The aim of this report is to show how mobile media usage works in

conjunction with other media (in particular TV), and how this creates

new opportunities for advertisers to influence consumers at the point of

purchase (m-commerce).

To provide a global perspective the initial section of this report looks

into data across: UK, US, Brazil, Indonesia, Egypt, Singapore, India,

South Africa and Qatar. The second section takes a more qualitative

look into the day in the life of a mobile consumer in the UK, using

mobile diaries to track behaviour.

On Device Services

On Device Answers

In The Moment Research

On Device Panels

Device agnostic survey product. Works on

web-enabled feature phones, smartphones,

PC, iPad, etc.

Understand behaviour and attitudes, in the moment using GPS

enabled mobile surveys and diaries

Mobile consumer research panels in any country (with a focus

on emerging markets).

1. Mobile In Context – Mobile and Other Media

2. Day in the Life of Mobile

Agenda

On Device Methodology

• Online interface allows clients to create and edit surveys.

• 5 question types available. • Automatic identification of

device, carrier and GPS location (where possible).

• Consumers fulfil survey on the mobile internet.

• The sample is representative of mobile internet browsers and weighted by OEM share and demographics.

• Survey results are processed and analysed.

• Analysts deliver insight on consumer behaviour and attitudes.

59%

41%

0%

10%

20%

30%

40%

50%

60%

70%

Yes No

% M

ob

ile In

tern

et U

sers

Do you have a bank account?

Mobile Internet survey created through On

Device Answers

Respondents recruited through On Device

Panels

Data analysed to retrieve insights

36% 34%

27% 26%

19%

0%

10%

20%

30%

40%

50%

TV PC/Computer Radio Newspaper Magazines

% R

esp

on

de

nts

% Other Media Used While Accessing Mobile Internet

A third of mobile internet users browse in conjunction

with TV.

• TV advertising has utilised many calls to action over the years, the mobile

internet provides a new option.

• The growing trend for mobile commerce, combined with the ability of TV to

influence consumers has created new opportunity to influence consumers at

the point of transaction.

Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530

32% 32% 28%

22%

16%

43% 46%

35%

29% 26%

38% 40%

42%

26% 22%

0%

10%

20%

30%

40%

50%

TV PC/Computer Radio Newspaper Magazines

% R

esp

on

den

ts

% Other Media Used While Accessing Mobile Web

US UK Brazil

Whilst TV is the key media used with mobile, there are

cultural differences across markets

• In the UK, 46% of mobile internet browsers use their mobile phone whilst

also using their desktop computer.

• In emerging markets different trends are seen, in Brazil many people listen

to radio whilst browsing the mobile web.

Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530

Those who watch TV whilst browsing the mobile

internet skew male and under 35.

• For brands interested in young consumers, TV adverts combined with

mobile calls to action offer the perfect opportunity to transact.

Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530/456/555

77% 65% 68%

23% 35% 32%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Total (all markets) UK US

% G

rou

p

Watch TV Whilst Using the Mobile Internet - Gender

Male Female

56%

31% 46%

26%

34%

25%

12%

26% 14%

6% 9% 15%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Total (all markets) UK US

% G

rou

p

Watch TV Whilst Using the Mobile Internet - Age

Under 25 25 to 34 35 to 44 Over 45

82% 91%

0%

20%

40%

60%

80%

100%

Mobile Internet Users Those who use TV while mobile browsing

% R

esp

on

den

ts

% Use Mobile Commerce *

91% of those who watch TV whilst browsing the

mobile web use mobile commerce*

* Mobile commerce defined at researching or purchasing products and services via the mobile internet.

• TV advertisings ability to build brands is well known. The trend defined in this report gives new potential for direct response advertising and influencing consumers to purchase there and then via their mobile phone.

• Those who browse the mobile internet whilst watching TV are 12% more likely to use mobile commerce than the average mobile internet user.

Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530

59% of TV watching mobile browsers have

purchased a digital product on their mobile

• Other popular products are clothes, books, DVD’s and tickets, providing

new opportunities for large advertisers to influences and generate revenues

with TV ads.

59%

14% 14% 14% 12% 11% 11% 11%

19%

0%

20%

40%

60%

80%

100%

Digitalproduct eg

ringtone/App

Clothes /shoes

Books DVD Tickets:events orcinema

Tickets:Transport

CD Food / drink None ofthese

% R

esp

on

den

ts

% TV Watching Mobile Browsers - Item/s Purchased Via Mobile Phone

Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530

1. Mobile In Context – Mobile and Other Media

2. Day in the Life of Mobile

Agenda

On Device Methodology: In the Moment Research

• 201 respondents used their smartphone to ‘Check In’ each time the used

mobile media throughout the day.

• Each time a respondent checked in their GPS location was taken and they

were asked:

Mobile Usage Which other media? Where?

Mobile media interactions peak in the morning and

evening.

0%

5%

10%

15%

20%

25%

30%

Early Morning Morning Midday Afternoon Evening Late Evening

% o

f In

tera

ctio

ns

Time of Day Mobile Media Interactions - Weekday

Mobile Media Usage MM In Conjunction with TV

• Interaction peaks are clearly related to consumers ‘downtime’

• Do you and your brand have permission to enter this space?

Countries: UK Date: June 2011 N= 201

71% Mobile Media usage happening in the home

Home, 71%

Out and About, 14%

Work, 11%

Other, 4%

% Location of Mobile Media Interactions

• Contrary to popular belief, the primary location for mobile media usage is in

the home.

Countries: UK Date: June 2011 N= 201

63% of mobile media interactions in the evening are in

conjunction with TV

0%

5%

10%

15%

20%

25%

30%

Early Morning Morning Midday Afternoon Evening Late Evening

% o

f In

tera

ctio

ns

Time of Day Mobile Media Interactions - Weekday

Mobile Media Usage MM In Conjunction with TV

• Mobile usage peaks in the evening when people have more ‘downtime’.

• The convenience of mobile browsing provides a ideal accompaniment to TV

watching.

63%

29%

Countries: UK Date: June 2011 N= 201

Mobile used to fill time between ad breaks

65%

56% 53%

43% 39%

0%

10%

20%

30%

40%

50%

60%

70%

Fills time in the advertsbreak

Look up somethingmentioned on TV

I'm addicted to myphone

Its fun Look up somethingafter seeing an advert

on TV

% R

esp

on

den

ts

Why do you use your mobile when you are watching TV?

• Space filling is the primary usage of mobile (between ad breaks)

• This reinforces the need to generate engaging TV campaigns if a mobile

transaction is desired.

Countries: UK Date: June 2011 N= 201

Mobile social networking and commerce used

whilst watching TV

85% 84%

75%

56% 52%

38% 38%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

SocialNetworking

Email Games Search News Weather Shopping

% R

esp

on

den

ts

What Do You Use Your Mobile For Whilst Watching TV?

• Mobile social networking the key activity performed while watching TV, the

opportunity to generation word of mouth and buzz from successful

campaigns is huge.

Countries: UK Date: June 2011 N= 201

Case Study: Male 18-24

• Understanding consumers media usage journey throughout the day can aid

the development and design of 360 campaigns.

1) 8am: Where: At Home

Mobile: Social Networking Used with: Newspaper

2) 8.30am: Where: Public Transport

Mobile: Weather Used with: No other media

3) 11.30am: Where: Work

Mobile: Email + Weather Used with: Poster Adverts

4) 21.15pm: Where: Home

Mobile: Social Networking + Email

Used With: TV

Countries: UK Date: June 2011 N= 201

Presentation by:

Jamie Warren

Project Manager

[email protected]

For further information:

James van den Hout

Sales Director

[email protected]

+44 (0) 7966 025 125

Thank You