mobile marketing strategies for 2014 and beyond
DESCRIPTION
Apps are strategic touch points for content consumption, social activities, daily life -- and all the data continues to show a complete consumer transition to apps as how they interact on mobile devices. 87% of consumer time spent in mobile… is in apps Games, news, productivity, utility, communications, social networking… Just 13% of consumer time is spent in the mobile web In browser, surfing the web, emulating the desktop experience.TRANSCRIPT
Mobile MarketingStrategies For 2014 And Beyond
DenverAugust 22, 2014
Christian GalvinVP of Sales, Americas
800+ Clients
3B Downloads
2700+ apps
40 of the Top 50
grossing apps
AgenciesGamesMediae-CommerceBrands
Agenda
• The Opportunity: $100B• The Challenges• Best Practices for Success• Case Studies• Summary & Your Questions
Craig PalliChief Strategy Officer
$100 Billion Dollar Mobile App EconomySmartphone owners check their devices150x / day
75% of adults pick up their smartphone within 15 minutes of waking up $92 billion
in revenue will be generated by mobile apps in 2018Apple and Google
Play app store downloadstopped102 billion in 2013
Mobile: over 50%of transactions on Amazon, Gilt, Groupon, and more; 75% of Facebook and Twitter usage
2B smartphones expected to ship in 2014 – vs. 300M PCs
2013 mobile app
revenue Fiksu estimate: $38 B
Gartner – Dec 2013ABI Research, March 2013
Various GARTNER – Sept 2013 ABI Research, March 2013
Consumers Prefer Apps
Source: Nielsen
13%
87%
MobileWeb
Apps
Mobile Apps – Strategic AdvantagesMulti-event marketing
Pre-download• Impression, click, App Store landing page >>> download
Post-download• Persistent device presence• Immersive in-app experience & engagement• Ongoing push notifications
Overall• Undervalued• Consumer-preferred• Growing
Cost per Desktop Click
$1.36
Cost perDownload
$0.57
Consumer Electronics
Cost per Desktop Click
$0.85
Cost perDownload
$0.24
Quick Serve Restaurant
Consumer Packaged Goods
Cost per Desktop Click$.50 – $.78
Cost per AppEngagement$.02 – $.07
Mobile Minded Brand: Coca-Cola
Created a Mobile Center for Excellence• Collaborate and create best-in-class mobile
marketing programs
• Share and learn best practices
• Evolve their strategic approach to mobile
Multi app strategy• Thematic
• Regional
Opportunist programs • Branded app for London Olympics
• Well integrated into larger marketing efforts
Brands Embracing Mobile AppsSignificant part of business
Significant Acquisitionsand Investments
Mobile-centric
Large Marketing Investment
The Challenges
Big Opportunity – Big Challenges
• 2.5M apps in Apple App Store & Google Play
• Average user: has 40 apps, but regularly uses only 15 (HARVARD BUSINESS REVIEW, MAR 2013)
• 20% of all app downloads are used only once (LOCALYTICS, JUNE 2014)
• Measurement & ROI: Is the biggest mobile marketingchallenge – cited 42% of survey respondents (FORRESTER RESEARCH, SEPT 2012)
• Fragmentation: a complex ecosystem full of disparate point products
“Consumers have never been more connected – but it’s never been harder to connect with them.”
– Tom Daly, Coca-Cola
Mobile App Marketer’s Dilemma
• The big question: “How to succeed?”
• How do I get loyal users - those most likely to monetize - at scale?
• What’s the “ideal” app store ranking, and how do I achieve that rank?
• Which traffic sources deliver the best results?
• How do I get visibility to my ROI?
• How can I re-engage lapsed users and keep them coming back?
• How much does it all cost?
Whether NEW to app marketing or a seasoned veteran, ALL face similar issues!
Rank challengesOrganic lift: organic downloads driven by ad spend
Goals based on rank:• Best cost/organic download• Maximize volume• Quality of organic users
Key variables to track:• Overall app rank• Category, sub-category rank• App ratings
Cost > Benefit
Optimal ROI
Insufficient volume
#1.....–......–.....XX
Rank
• 50% of all in-game revenue comes from 0.15% of players• 61% of all in-app purchases happen on day one -- Swrve, Feb 2014
Success
“Honestly, I probably spend $1,000 on apps a week.”
-- Shaquille O’Neal
Starting Strategically
Don’t just dive in – plan first. Consider:• Tracking – not as easy as desktop
• Metrics matter – measure loyalty, not just users
• Success comes from using a wide range of channels
• Newer channels like Twitter and RTB are playinga larger role
Support All Forms of Attribution
Apple AdvertisingIdentifier, Android Referrer
Digital fingerprint
HTML5 cookie
Fiksu ReachTraditional/DisplaySocial
Video
Partnering with Fiksu is the only way for you to reach and buy across this
expansive list of channels and networks all in one place.
RTB Exchanges
Rewards
… and many more
Change is the Norm
Mobile App AdsOn Facebook• Audience size (1.3B+ users on
mobile)
• Dedicated ad unit for apps- UA and retargeting
• And now, off Facebook as well
• Great initial results for many apps –but ongoing success is harder
Mobile App Promotion AdsOn Twitter• 81% of users accessing from mobile
device
• Newly introduced, dedicated ad unitfor apps
• Tailored Audiences
• Unique access to ads API and MACT
Dynamic Bidding Improves Results
Before $0.95
After $0.74
Targeting Options• Demographics: region, age, gender,
relationship status, education, new job, new home,expecting, just moved…
• Interest options: sports, music, brands,interests, technology…
• Facebook presence: target (or exclude) thosewho like your page, for example
• Custom audiences: emails, Twitter or Facebook IDs, or phone numbers can be targeted or excluded
- Migrate existing customers to mobile
• In any combination
CPI Stability + Volume Opportunism
Fiksu and RTB• Industry-leading optimization
algorithms to get the best performance across exchanges
• Wide array of targeting capabilities(geo, device, segment)
• Broad access to inventory through all leading mobile RTB exchanges (150K impressionsper second – 10B+/day)
2012 2013 2014 2015 2016 20170
0.5
1
1.5
2
2.5
3
3.5
Mobile RTB Ad Spending
Spen
ding
($B)
FiksuRETARGETI
NG
Key Product
Re-engageLapsed Users
Migrate Users Across Channels
Cross-PromoteProducts
Revive Stuck-in-Funnel Users
DSP
INCENT
SOCIALDISPLAY
Case Studies
• Partnered with Fiksu for Nov. launch
• Needed critical mass of users to support viral effects
• Used video, banner, RTB, and more
• 5.5M users within 1 month of launch
• CPIs around $1
• 10 organic users for every paid download – 20X industry average
“Our marketing partnership with Fiksu gave us the promotional boost we needed to not only succeed but to dominate the gamesapp category.”
— Neal Ostrov, CMO, Plain Vanilla Games
CASE STUDY: Quiz Up
• Started Facebook campaigns in-house,challenged by scaling and maintaining
• Fiksu doubled volume while reducingCPIs 20%
• Able to take advantage of seasonalitywith increased spend “In the five months
we’ve worked withFiksu, our business hasincreased by 70%.” — Alex Oliveira,
StoryTree
CASE STUDY: SimplePrints by StoryTree
Takeaways
• $100 Billion Opportunity
• Superior Results
•Demands Marketing Tech
Fiksu: Unique Access To Inventory• Media: 99% of available worldwide mobile media
• Fiksu Data Store: Over 300 billion in-app events
• FreeMyApps: World’s largest rewards-based app and gamediscovery network – 1.8 million unique users
• Facebook: Integration provides ad buying combinedwith Fiksu’s optimization engine
• Twitter: Only partner with ad buying and measurement access
• RTB: Integration with real-time bidding exchanges
• Single-Source: Centralized media buying and optimization