© 2011 International Business Machines Corporation

Carol SormilicVice President, Global Workforce and Web Processes TransformationIBM

Mobile IBM: Mobility and the Workplace of the Future

© 2011 International Business Machines Corporation

IBM workforce at-a-glance IBM’s global workforce 425K employees

Located in over 170 countries

How do they work

What do they expect

What are the workforce challenges

© 2011 International Business Machines Corporation

IBM’s Workplace of the Future Vision

Work at IBM will be done by open, interconnected, global communities where knowledge is collective and accessible; contribution is immediate and utilized to create the highest value for IBM, its clients, and the world. The workforce will be flexible and agile; adapting to the changing needs of the business. Work will happen anytime, anywhere, on any trusted device, in any language. The tools of work will be easy to use, seamless and always available.

© 2011 International Business Machines Corporation

Mobility Challenges: enable work anytime, anywhereon any trusted device

Protect our assets Provide device choice Provide anywhere access Provide tools and applications Manage platforms

© 2011 International Business Machines Corporation

Outcomes/Benefits

Keeps data/infrastructure safe and secure Improved productivity through accessible data and apps Keeps us ahead of the technology curve Reuse through framework, governance & mobility app store Enables globalization - more options for when/how to work

© 2011 International Business Machines Corporation

Lessons learned

Smart devices are just another turn of the technology crank -plan accordingly

Enterprises need to partner with industry to improve device security and providing features

Provide virtualized access to data Prioritization in planning processes It’s a step-by-step process