mobile health solutions | reminders, medical adherence, data capture

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mMonitor Capture data in realtime Monitor medication adherence Automate escalation processes mTreat Improve medical adherence Manage treatment mPromote Improve awareness Expand communications reach Promote health information and educate people via the mobile phone. Engage Individuals and direct them to the appropriate medical center when applicable. Send timely and effective messages to improve dosing compliance, adhere to treatment plans, remind patients of appointments and improve wellbeing. Remotely monitor patients as they submit information like dosing intervals, symptom reporting or adverse events through the mobile phone. Automatically alert carers and healthcare professionals of health concerns. © 2014 Synegys s.r.o. All rights reserved. www.mHealthSolutions360.com [email protected] www.synegys.com Americas / APAC +1 403 708 3910 Europe / Africa +420 736 767 732 mobile Health Services Management (mHSM) What is mHSM? mHSM is a suite of services (mPromote, mTreat, and mMonitor) that combines text messaging or mobile app with business intelligence technology to educate consumers, support treatment management, and automate tasks. mHSM is customizable to suit any healthcare need. Why use mHSM? As mobile phones are always on, always connected and always with the patient, mHSM allows you to communicate directly with patients in realtime to improve quality outcomes, increase access and improve appointment and medication adherence. mHSM is Available World Wide mHSM is supported by over 800 mobile operators in 200 countries and is fully compliant with local text messaging regulations, the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA), the EU Directive 2002/58/EC, and the Food and Drug Administration Guidance for Industry Patient Reported Outcome Measures (December 2009). mHealthSolutions360 is a division of Synegys and provides mHSM solutions to Pharmaceutical Companies, Study Sponsors, Contract Research Organizations, Research Institutions, Fitness & Wellness Organizations, NGOs and Medical Centers worldwide. Customized mobile health solutions can be developed leveraging our industry and technical expertise. Powered by

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Improve patient health, quality of life and well-being using a mobile app or text messaging for sending effective messages to educate, motivate or instruct. Text messaging or mobile apps are often used to support clinical trials with medication adherence, patient recruitment and data capture. In healthcare and fitness/wellness, solutions exist to promote services, remind patients of appointments and when to take medication. www.mhealthsolutions.com offers practical solutions citing use cases and supporting business cases.

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Page 1: Mobile Health Solutions | Reminders, Medical Adherence, Data Capture

   

mMonitor  ü Capture  data  in  real-­‐time  ü Monitor  medication  adherence  ü Automate  escalation  processes  

mTreat  ü Improve  medical  adherence  ü Manage  treatment    

mPromote  ü Improve  awareness  ü Expand  communications  reach  

Promote  health  information  and  educate  people  via  the  mobile  phone.  Engage  Individuals  and  direct  them  to  the  appropriate  medical  center  when  applicable.    

Send  timely  and  effective  messages  to  improve  dosing  compliance,  adhere  to  treatment  plans,  remind  patients  of  appointments  and  improve  well-­‐being.    

Remotely  monitor  patients  as  they  submit  information  like  dosing  intervals,  symptom  reporting  or  adverse  events  through  the  mobile  phone.  Automatically  alert  carers  and  healthcare  professionals  of  health  concerns.  

©  2014  Synegys  s.r.o.    All  rights  reserved.   www.mHealthSolutions360.com   [email protected]       www.synegys.com   Americas  /  APAC    +1  403  708  3910         Europe  /  Africa    +420  736  767  732                

   

   mobile  Health  Services  Management    (mHSM)  

What  is  mHSM?  mHSM  is  a  suite  of  services  (mPromote,  mTreat,  and  mMonitor)  that  combines  text  messaging  or  mobile  app  with  business  intelligence  technology  to  educate  consumers,  support  treatment  management,  and  automate  tasks.  mHSM  is  customizable  to  suit  any  healthcare  need.  

Why  use  mHSM?  As  mobile  phones  are  always  on,  always  connected  and  always  with  the  patient,  mHSM  allows  you  to  communicate  directly  with  patients  in  real-­‐time  to  improve  quality  outcomes,  increase  access  and  improve  appointment  and  medication  adherence.  

mHSM  is  Available  World  Wide  mHSM  is  supported  by  over  800  mobile  operators  in  200  countries  and  is  fully  compliant  with  local  text  messaging  regulations,  the  U.S.  Health  Insurance  Portability  and  Accountability  Act  of  1996  (HIPAA),  the  EU  Directive  2002/58/EC,  and  the  Food  and  Drug  Administration  Guidance  for  Industry  Patient  Reported  Outcome  Measures  (December  2009).  

mHealthSolutions360  is  a  division  of  Synegys  and  provides  mHSM  solutions  to  Pharmaceutical  Companies,  Study  Sponsors,  Contract  Research  Organizations,  Research  Institutions,  Fitness  &  Wellness  Organizations,  NGOs  and  Medical  Centers  worldwide.  

Customized  mobile  health  solutions  can  be  developed  leveraging  our  industry  and  technical  expertise.  

   

 

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Page 2: Mobile Health Solutions | Reminders, Medical Adherence, Data Capture

   

mPromote  

Improve  Health  Awareness  

mPromote  allows  you  to  improve  communications  reach  and  promote  medical  education  &  awareness  to  large  populations:  

§ Prevention.  Communicate  prevention  practices  and  health  lifestyles.  

§ Promotion.  Provide  healthcare  information  and  education  to  inform  patients  of  preventive  care  and  treatment.  

§ Participation.  Influence  behaviour  change  by  engaging  people  through  interactive  programs  including  polling,  quizzes  and  mobile  apps.  

§ Disease  Alerts.  Quickly  notify  and  inform  people  in  remote  areas  of  what  to  do  and  how  to  react  against  disease  outbreaks.    

§ Support  Services.  Provide  support  to  those  with  diseases  who  are  faced  with  stigma  and  social  discrimination.  

mPromote  utilizes  the  mobile  channel  to  provide  personalized,  relevant  medical  information  to  individuals.      

mTreat   mMonitor  

Capture  and  Process  Data  

mMonitor  allows  you  to  collect  patient  information  and  health-­‐related  data  from  remote  areas  and  offers  interventions  when  required:  

§ Data  Collection.  Use  as  a  patient  reported  outcome  tool  to  cost  effectively  collect  information  to  analyze  and  view  in  real-­‐time.  

§ Monitoring.  Monitor  patient  activity  to  ensure  that  they  are  performing  the  required  activities  (e.g.  medication  adherence)  at  the  required  times.  

§ Intervention.  Escalation  protocols  are  used  to  send  reminders  to  patients  if  expected  data  is  not  submitted,  or  to  send  preventive  care  alerts  to  medical  centers  regarding  health  concerns.  

§ Supply  Chain  Alerts.  Communicate  availability  of  key  drugs  to  minimize  stock  outs.  

 

mMonitor  utilizes  the  availability  of  mobile  phones  to  improve  patient  reporting  compliance  and  to  capture  key  information  in  real-­‐time.  

©  2014  Synegys  s.r.o.    All  rights  reserved.   www.mHealthSolutions360.com   [email protected]       www.synegys.com   Americas  /  APAC    +1  403  708  3910       Europe  /  Africa    +420  736  767  732              

Improve  Adherence  Rates  

mTreat  allows  you  to  send  timely,  effective,  personalized  messages  to  patients,  caregivers  and  health  workers:  

§ Appointment  Reminders.  Send  reminders  on  when  to  attend,  how  to  prepare,  what  to  bring,  and  how  to  confirm  or  reschedule.  

§ Medication  Adherence.  Remind  patients  to  take  or  apply  medication  and/or  provide  instructions  on  how  to  perform  the  activity.  

§ Motivational  Messages.  Send  inspirational  and  informative  messages  to  motivate  patients.  

§ Prescription  Refill  Reminders.  Ensure  patients  have  an  adequate  supply  of  medication.  

§ Job  Aids.  Extend  hospital  services  by  providing  remote  health  workers  with  relevant  treatment  information.    

mTreatment  utilizes  the  effectiveness  of  text  messaging  to  remind  patients  of  their  required  activities.  97%  of  text  messages  are  read…  and  read  instantly.  

Sample  mPromote  screenshot   Sample  mTreat  screenshot   Sample  mMonitor  screenshot