mobile cloud telephony - astcrm.com · mobile cloud telephony mobile applications are continue to...

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www.astcrm.com Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the major advantage is its availability and ease of access.

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Page 1: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

Mobile Cloud Telephony

Mobile applications are continue to contributein improving the productivity and getting things done faster.

One of the major advantage is its availability and ease of access.

Page 2: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

Do you have a

Call Centre?

• Outbound Lead Generation

• Sales Follow Ups

• Feedback

• Support

• Incoming Inquiry

Page 3: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

The Problems

Captured

• High Infrastructure Cost Data loss due to busy travelling

• PRI Dependency Unclear past event/visit reports

• Facility and Security

• Productivity Loss with Leaves / Festive Season

• High dependency on Workstation

www.astcrm.com

Page 4: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

Call Centre Application Server

Office rent / Space

PRI Dependency

Facilities / Security expenses

Workstation and Office Accessories

₹ 15,000

₹ 25,000

₹ 10,000

₹ 15,000

₹ 10,000

Call Centre Cost Calculation Amt. Calculated for 10Employees / Month

Total Monthly Expense ₹ 75,000

Page 5: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

Mobile

Technology

Cloud

Technology+

www.astcrm.com

Page 6: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

Android App

• To make calls with progressive dialling

• Trunk used : SIM

• Work with WIFI or mobile data

Back Office Console

• Monitor in Real Time

• Manage Leads

• Manage Agents

www.astcrm.com

Page 7: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

Benefits

• Remote Operations (include Work from

home)

• Bulk data import / export

• Nil dependency – PRI / Analog / Office

• Accessibility

Page 8: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

Phone Application Cost ₹ 500

Our Charges Amt. Calculated for 10Employees / Month

Total Monthly Expense ₹ 5,000

Total Quantityx10

You Save ₹ 75,000 - ₹5,000 ₹ 70,000

Page 9: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

You Save = ₹ 75,000 - ₹5,000 = ₹ 70,000

That is:

Per Monthwww.astcrm.com

Page 10: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

How to use *astDIAL?

Page 11: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

astDIAL Phone Interfaces

Page 12: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

astDIAL Admin Panel

Page 13: Mobile Cloud Telephony - astcrm.com · Mobile Cloud Telephony Mobile applications are continue to contribute in improving the productivity and getting things done faster. One of the

www.astcrm.com

Contact Details

*astCRM Systems Pvt. Ltd.

Email: [email protected]

Ph: (+91) 80 6640 6680

Cell: (+91) 9886 582 453

Web: www.astcrm.com

Address: #35, KR Layout, Domlur

Bangalore – 560071 India