W W W . S Y E . M E

S H A R E Y O U R E X P E R I E N C E

we help businesses connectwith customers via smartphones

to improve sales

Capture customers’ experiences in real time

Branded mobile solutions - customized for your audience and business needs

www.sye.me – customer experience management solutions

Analyze and measure the “voice of your customer”

We go beyond star ratings and likes, our simple to use analysis solutionunderstands the difference between a “cold” burger and a “cold” beer

“After waiting for 30 minutes to get a table I got a cold burger . . . ”

Negative Comment:

Date: 06 / 08 / 13 – 7:18pmName: Jim B.

“The cold beer made the difference, thanks Sara for the great service. ”

Positive Comment:

Date: 06 / 09 / 13 – 8:53pmName: Tracy S.

www.sye.me – customer experience management solutions

Customer Sentiment

Access reports and track your business reputation

Our tool tells you what your customers’ sentiment is and the impact on your brand

www.sye.me – customer experience management solutions

Experiences matter to build customer loyalty

We help organizations personally engage with their customers

• Even in a negative economy, customer experience is a high priority for consumers, with 60% often or always paying more for a better experience. (3)

• For every customer complaint, there are 26 other customers who have remained silent. (2) “For every 10 complaints, there are 270 negative experiences”

• 81% of companies with strong capabilities and competencies for delivering customer experience excellence are outperforming their competition. (1)

(1) Peppers & Rogers Group, Customer Experience Maturity Monitor.(2) Lee Resource Inc..(3) Harris Interactive, Customer Experience Impact Report.

www.sye.me – customer experience management solutions

For more information contactour Sales Team:

Scan this QR code with your smartphone to experience a

Digital Comment Card

Sales – (206) 826 2216 experience@interstack.com

S H A R E Y O U R E X P E R I E N C E

sye.me/expo

To schedule a demo and learn more about our solutions please go to: sye.me/schedule-demo/To watch a video of our comment card solution in action go to: sye.me/video/

www.sye.me – customer experience management solutions