mobile apps

Mobile Apps – and next generation eServices Government Delivery

Mobile Apps – and next generation eService Government Delivery

Dubai, 16.10.2012 [email protected]


Agenda

Ort, 10/22/2012 [email protected]

Mobile Phones will overtake PC

Smart Phone Characteristics

eGovernment becomes Mobile

Mobile Government User Acceptance

Case Studies


Agenda






Case Studies




ALWAYS ON AND WITH US


Mobile Characteristics


ALWAYS CONNECTED




VERY PERSONAL




NEW FORMS OF INTERACTION




HIGH COVERAGE




PROVIDE SPECIAL FEATURES




EASY TO USE


Agenda






Case Studies


eGoverment becomes mobile

Information & Services

Citizens

Businesses

Tourists

Employees


Government Channels Target Groups


Agenda






Case Studies



Citizens

Businesses

Tourists

Employees


need to be aware of the services

able to access them in a timely and economical manner

must be motivated and trained to use the services

able to perceive clear benefits from their use


Agenda






Case Studies


Case Studies

CelloPhone

Mobile phone based diagnostic tool to conduct basic diagnostics

such as:

Complete Blood Count

Malaria and TB Diagnostics



Case Studies

Mobile e-ID and mobile e-Signature

Mobile phone based user authentication solutions in Finland,

Norway, Estonia and Austria

Usage of hardware token such as Smart-Card or mobile phone and

SIM module + password for:

Authentication (e.g. web portals)

Digital Signature (e.g. signing a contract)

Online Banking



Case Studies

Tartu mobile City Initiative

M-Parking, SMS payment for parking

M-Ticket, SMS payment for public transportation

M-Teacher, personal and mass SMS service (e.g. changes,

cancellations etc.)

M-Neighbourhood-watch; bus driver, taxi driver and security

guards can report crime via SMS to the police

3-8 new apps per year, planned are mLibrary, mHospital etc.



Case Studies

mobGAS, European Commission

Tracks the individual emissions of greenhouse gases based on

activities entered by the users

Political education to make small changes in the daily routine of

lifes

Animation reflexes the contribution to Kyoto targets



Case Studies

Politic App made by ]init[

Provision of all major political news in Germany

RSS feeds channels the information into the app

News and press releases from government departments and

agencies of federal, state and selected cities



Case Studies

Ushahidi mapping application

Mobile application for information collection, visualization and

interactive mapping

The idea is to use crowdsourcing capabilities to collect crisis

information



Case Studies

Demography Guide made by ]init[

GPS based provision of demographic data for decision-makers,

researcher and citizens

Charts and graphics can be created for all German municipalities



Case Studies

Tourism Guides



Case Studies

Customs and Travel App made by ]init[

Informs citizens about local customs regulations

Tourists choose:

Holiday destination (e.g. Spain)

Type of goods (e.g. cigarettes)

Volume or value (10 packages)

Green or red light indicates duty free or

must be declarded



Case Studies

FrontlineSMS

Improvement of communication capabilities in regions with

undevelopmended infrastructures (low internet penetration)



Case Studies

Job acquisition App

City of Stockholm launched App for temporary workers

Daycare and special-needs area, because critical to quickly find

temporary workers when the regular workers are absent.

SMS's go out to the pool of registered will-work-temps and the

first responding temps acquire the jobs



Thank you very much.

Location, 10/22/2012 [email protected]

Matthias Töpfer

Sales Manager, ]init[ for Digital Communication

+971562070963

mobile apps – and next generation eservice government delivery

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