mobile app installation - fcscontrol.zendesk.com · mobile app installation apple ios / android os...
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Mobile AppInstallationApple iOS / Android OS Version 2.0
1
Note: If your device runs on a version older than iOS 10, your Settings may look different. We recommend
you update your device to the latest version of iOS.
Step 1: Open the Settings
app and navigate to Safari Settings. “Block Pop-ups” should be turned off, “Do Not Track” should be turned off, and “Block Cookies” should be set to “Always Allow”.
Step 2: Within Safari
Settings, scroll down to “Advanced” and make sure “JavaScript” is turned on.
Step 3: Locate and open
the Safari browser app.
Step 4: Visit
“fcscontrol.com”, click the menu icon, and click “Core Login”.
Step 5: Click the
“Mobile + Tablet Login” button.
Step 6: Click the “Add to
Home Screen” icon to complete.
2
Note: If your device runs on an older version of Android OS, your Settings may look different. We
recommend you update your device to the latest version of Android OS.
Step 1: Install Google
Chrome from the Google Play Store. If you already have Google Chrome, be sure it is up to date.
Step 2: Within the
Google Chrome app, open “Settings”.
Step 3: Within Settings,
click “Site Settings” (or “Content Settings”).
Step 4: Within Site
Settings, allow “Cookies”, allow “JavaScript”, and allow “Pop-ups”.
Step 5: Visit
“fcscontrol.com”, click the menu icon, and click “Core Login”.
Step 6: Click the
“Mobile + Tablet Login” button.
Step 7: Within Google
Chrome Settings, click “Add to Home screen” to complete.