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    Disclaimer The information given in this handbook is believed to be correct at thetime of going to Press (September 2009). However the University reserves the right tomake changes in regulations, syllabuses etc., without prior notice.The Programme handbook should be read in conjunction with the School handbook.

    Please note that the University Regulations over-ride any information given in thisdocument.

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    CONTENT IN BRIEF

    QUICK SUMMARY INFORMATION

    STRUCTURE OF THE PROGRAMME AND ASSESSMENT: AT A GLANCE.................................. I

    TYPICAL PATTERN OF TEACHING, TUTORIALS AND LEARNING SUPPORT: AT A GLANCE...........IITHE PROGRAMME INFORMATION: AT A GLANCE (IMPORTANT)...........................................IIIWELCOME MESSAGES............................................... ................................................................ ........... IV

    PURPOSE OF THE HANDBOOK..... ................................................................ ...................................... VI

    WHOS WHO ........................................................ .............................................................. ....................... VI

    YOUR CONTACT DETAILS..................................................................................................................VII

    PROGRAMME CONTACTS ........................................................ .......................................................... VII

    DIRECTING ENQUIRIES..................................................... .............................................................. .. VIII

    USEFUL INFORMATION.............................................................. .......................................................... IX

    KEY DATES....................................................... ............................................................... ........................... X

    1. INTRODUCTION................................................................................................................ 1

    1.1. AIMS AND LEARNING OUTCOMES OF THE PROGRAMME............................................... 11.2. PROGRAMME STRUCTURE............................................................................................. 2

    1.3. PATTERN OF TEACHING AND STUDYING ...................................................................... 3

    1.4. ATTENDANCE POLICY .................................................................................................. 3

    1.5. RELIGIOUS HOLIDAYS/FESTIVALS ............................................................................... 4

    1.6. PROFESSIONALDEVELOPMENT SKILLS AND RESEARCH METHODS.......................... 4

    1.7. MODULE SELECTION..................................................................................................... 4

    1.8. TUTORIAL SUPPORT...................................................................................................... 5

    1.9. COMMUNICATIONS ....................................................................................................... 5

    2. PROGRAMME COMPONENTS: CORE MODULES.................................................... 6

    2.1. MARITIME TECHNOLOGY (EPM783) ........................................................................... 6

    2.2. MARITIME OPERATIONS (EPM782) ............................................................................. 82.3. MARITIME LAW (EPM784)........................................................................................ 10

    2.4. MARITIME ECONOMICS AND FINANCE (EPM785) ..................................................... 12

    2.5. MARITIME MANAGEMENT.......................................................................................... 14

    2.6. PROFESSIONAL SKILLS AND RESEARCH METHODS (EPM781) .................................. 16

    3. DISSERTATION ............................................................................................................... 17

    4. PROGRAMME COMPONENTS: ELECTIVE MODULES ........................................ 18

    4.1. STRATEGIC PLANNING FOR PORTS &SHIPPING BUSINESS (EPM788)....................... 18

    4.2. E-COMMERCE AND IT IN SHIPPING (EPM789) ........................................................... 20

    4.3. ENVIRONMENTAL ISSUES (EPM790).......................................................................... 22

    4.4. MARKETING OF MARITIME SERVICES (EMP791) ...................................................... 24

    4.5. SECURITY STUDIES, AND CRISIS MANAGEMENT (EPM792)...................................... 26

    4.6. SHIP &MARINE EQUIPMENT DESIGN (EPM793)....................................................... 28

    5. ASSESSMENT PURPOSE................................................................................................ 30

    5.1. WHAT IS ASSESSMENT................................................................................................ 30

    5.2. UNDERSTANDING ASSESSMENT REQUIREMENTS........................................................ 30

    5.3. ACADEMIC SUPPORT................................................................................................... 31

    6. ASSESSMENT: COURSEWORK AND DISSERTATION .......................................... 31

    6.1. SETTING COURSEWORK .............................................................................................. 31

    6.2. COURSEWORK: PREPARING AND SUBMITTING (WHEN, WHERE AND HOW)................. 31

    6.3. SUBMISSION DEADLINES ............................................................................................ 326.4. REFERRALS, LATE OR NON-SUBMISSION .................................................................... 33

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    6.5. WORD-LIMIT GUIDELINES........................................................................................... 33

    6.6. ASSESSMENT AND FEEDBACK IN PRACTICE................................................................ 33

    6.7. TIMESCALE FOR MARKING AND RETURN OF WORK .................................................... 33

    6.8. DEMONSTRATING SCHOLARSHIP ................................................................................ 34

    6.9. GOOD ACADEMIC PRACTICE AND ACADEMIC MISCONDUCT..................................... 34

    6.10. THE DISSERTATION .................................................................................................... 36

    6.11. CHEATING AND ACADEMIC MISCONDUCT................................................................. 37

    6.12. STUDENT COPYRIGHT ................................................................................................. 37

    7. ASSESSMENT: EXAMINATION .................................................................................. 37

    7.1. ESSENTIAL INFORMATION .......................................................................................... 37

    7.2. BEFORE YOUR EXAMINATION..................................................................................... 37

    7.3. LATE ARRIVAL............................................................................................................ 38

    7.4. DURING THE EXAMINATION. ...................................................................................... 38

    7.5. END OF THE EXAMINATION ........................................................................................ 39

    7.6. ILLNESS BEFORE OR DURING THE EXAM..................................................................... 39

    7.7. WITHDRAWAL FROM EXAMS ...................................................................................... 39

    7.8. SPECIAL EXAMINATION ARRANGEMENTS................................................................... 408. PROCEDURES.................................................................................................................. 40

    8.1. GOOD CONDUCT AT LECTURES AND SEMINARS ......................................................... 40

    8.2. UNIVERSITY POLICY ON SICKNESS CERTIFICATION................................................... 41

    8.3. PROCESS FOR REQUESTING AN EXTENSION ................................................................ 41

    8.4. NON-ATTENDANCE AT EXAMINATIONS ...................................................................... 42

    8.5. REGULATIONS GOVERNING RE-SITS AND REFERRALS ................................................ 42

    8.6. REGULATIONS ON THE REQUIREMENTS TO PASS ........................................................ 42

    8.7. FINAL DEGREE CLASSIFICATIONS ............................................................................... 43

    8.8. ASSESSMENT BOARDS AND EXTERNAL EXAMINERS ................................................. 43

    8.9. DISCLOSURE OF EXAMINATION RESULTS ................................................................... 44

    8.10. APPEALS PROCEDURE................................................................................................. 448.11. ACADEMIC MISCONDUCT (JUNE 2008)(DOC) ............................................................ 44

    8.12. EXTENUATING CIRCUMSTANCES (JUNE 2008)(DOC)................................................. 45

    8.13. CLERICAL CHECK OF MARKS PROCEDURE.................................................................. 45

    9. STUDENT SUPPORT....................................................................................................... 45

    9.1. UNIVERSITY'S POLICY ON STUDENT SUPPORT ............................................................ 45

    9.2. PERSONAL TUTOR ...................................................................................................... 45

    9.3. OTHER SOURCES OF SUPPORT..................................................................................... 45

    9.4. UNIVERSITY COMPLAINTS PROCEDURE...................................................................... 46

    10. LOCAL ACADEMIC MANAGEMENT......................................................................... 46

    10.1. FUNCTION OF STUDENT FEEDBACK QUESTIONNAIRES ............................................... 4610.2. PROCESS FOR COMPLETING QUESTIONNAIRES ........................................................... 46

    10.3. PROCESS FOR CONSIDERING DATA FROM QUESTIONNAIRES ...................................... 46

    10.4. PROCESS FOR REPORTING OUTCOMES AND ACTION FROM QUESTIONNAIRES ............ 47

    10.5. SCHOOL STUDENT HANDBOOK .................................................................................. 47

    11. FINAL REMARKS............................................................................................................ 47

    APPENDIX: 1 REFERENCING SYSTEMS ...................................................... ................................. 49

    APPENDIX: 2 INDIVIDUAL PROGRESSION PLAN .......................................................... ............54

    APPENDIX: 3 PERIODIC REVIEW...................................................................................................55

    APPENDIX: 4 COURSEWORK COVERSHEET ....................................................... ....................... 57

    APPENDIX: 5 EXTENSION FORM....................................................................................................58

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    Quick summary information

    I

    QUICK SUMMARY INFORMATION STRUCTURE OF THE PROGRAMME AND ASSESSMENT: AT A GLANC

    Modules after the introductory module may be taken in any order.INTRODUCTORY MODULE:Professional DevelopmentSkills and Research Methods CORE MODULES 5

    (VALUE = 75 CREDITS)ELECTIVE MODULES

    CHOOSE 3 MODULES (VALUE = 45 CREDITS)

    Maritime Technology

    15 CREDITS

    Assessment pattern A

    Strategic Planning for Ports &Shipping Business

    15 CREDITS

    Assessment pattern

    Marketing of Maritime Se

    15 CREDITS

    Assessment pattern B

    Maritime Operation andManagement

    15 CREDITS

    Assessment pattern A

    E-Commerce and IT inShipping

    15 CREDITS

    Assessment pattern B B

    Ship & Marine Equipmen15 CREDITS

    Assessment pattern B

    Maritime Law

    15 CREDITS

    Assessment pattern A

    Environment Issues

    15 CREDITSAssessment pattern B

    Maritime Economics andFinance

    15 CREDITS

    Assessment pattern A

    This part of the course iscompulsory, think of it as a coremodule with a long thinstructure.

    10 CREDITS

    Assessment by Portfolio ofProfessional Development.This is required but will not begraded (so a mark will notcontribute to the final gradeawarded).

    Professional DevelopmentSkills - 2 days are scheduledat beginning of the academicyear and 1 day of onlineactivities

    Research Methods -2 daysafter the core modules.Essential for writing yourdissertation proposal beforeyou can start your dissertation.

    Maritime Management

    15 CREDITS

    Assessment pattern A

    Security Studies, AccidentInvestigation & CrisisManagement15 CREDITS

    Assessment pattern B

    Assessment Pattern A: (1) Unseen exam: Weight: 50%, Pass Mark: 50% Assessment Pattern B 100% Coursewo(2) Coursework: Weight: 50%, Pass Mark: 50%

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    Quick summary information

    II

    Typical pattern of teaching, tutorials and learning support: at a glance

    The shaded areas lists what you can typically expect on each part of the Programme

    REGISTRATION AND INDUCTION CORE AND ELECTIVE MODULES

    Tutorial and advice onselection of, modules, andindividual progression plan.

    PROFESSIONAL SKILLS ANDRESEARCH METHODS MODULE

    Attendance at the university for 3/4 days (or equivalent) of lectures and workshop act

    2 one hour tutorials for follow up work (attendance optional).

    1 tutorial exam/coursework related (attendance optional).

    Feedback on coursework draft.

    Further support by email and by arrangement.

    Module study packs

    Online self study materials.

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    Quick summary information

    III

    The Programme Information: at a glance (IMPORTANT)

    PROGRAMME REGULATIONS RELATING TO TIME LIMITS ASSESSMENT

    -Examination must be taken in the academic year in which the module is taken-Coursework must be submitted in the same academic year in which the module istaken-The maximum period of study is 5 years.-The minimum period of study is one year.-The maximum period of study to complete the taught modules is 4 years.-The time limit for submission of the dissertation is 3 months full time or part timeequivalent over one year. (In other words you must submit your dissertation withinone year of having you dissertation proposal accepted).

    -Typically, for 15 Masters Level credits (one module) you can expect to study for150 hours including teaching (contact) time, self directed study, work on

    coursework assignments and/or preparation for examination.

    ExaminationsMayAugust/September (resitonly)

    Coursework submissionMarchMay

    IMPORTANT

    Formative feedback on assessed coursework will be possible at the time specified on the assignment.

    Examination re-sits is in August/September.

    For non submission or late submission of assignments (without an authorised extension), or no show at

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    MSc Maritime Operations and Management

    IV

    WELCOME MESSAGES

    Dear Student,

    A warm welcome to City University, and to the School of Engineering and Mathematical

    Sciences. City University is the University of Business and the Professions and the Schoolof Engineering and Mathematical Science makes a major contribution to fulfilling this

    strategic aim. In addition to a range of exciting undergraduate degree Programmes, we

    offer a number of taught postgraduate courses to enable graduate engineers, and many

    others to continue their education in parallel with the development of their professional

    careers.

    The Masters in Maritime Operations and Management is one such course. It has been

    developed in consultation with representatives from the Maritime Industries and I hope you

    will find it provides a springboard to the next stage in your professional career.

    A new and exciting chapter in your life is opening up. You will have the opportunity tointeract with fellow students, graduates and professionals from a number of disciplines, as

    well as academic staff and visiting lecturers from the commercial and professional world. If

    you have any questions or queries, your Programme Director will be pleased to help and you

    may, of course, also come and see me.

    Meanwhile I hope you have a wonderful and fruitful time at City!

    Professor Ken Grattan

    Dean, School of Engineering and Mathematical Sciences

    Dear Student,

    Welcome to the Masters Programme in Maritime Operations and Management (MOaM).

    London is the international centre of the maritime world in every respect. From ship finance,

    classification and survey, charting and insurance; to training and education, insurance, legal

    and accounting services, environmental agency and accident investigation expertise, - you will

    find it in London. The structure of the MOaM Programme reflects this with a broad base of

    core modules and the opportunity to specialise. A particular strength of the Programme is

    its very strong links to the Maritime Industries.

    Your Programme is designed to be enabling combining the rigor of science, the pragmatism

    of business, and the analytic reasoning which is part of law and the social sciences. The

    Maritime Industries needs senior managers with the broadest possible multidisciplinary

    understanding of Finance, Technology and Management.

    Embrace all the opportunities for study, networking and professional development. I look

    forward to meeting you all. Good luck.

    Professor Laurie Boswell

    MSc Maritime Operations and Management - Programme Director, School of Engineering andMathematical Sciences

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    MSc Maritime Operations and Management

    V

    Dear Students,

    Congratulations on getting a place on this prestigious Programme. The Programme was setup

    in partnership with City University and a City of London livery company. The Honourable

    Company of Master Mariners was formed in 1926, it seeks to encourage and maintain a high

    and honourable standard of ability and professional conduct in the Maritime industry. TheCity of London livery companies goes as far back as the 12th century, and since that time

    these institutions have set standards in the work place and educated young people in their

    chosen occupation.

    As you know 95 % of world trade is carried by ship and London still remains the leading

    maritime centre of the world. Never-the-less, we have to recognise that all human activities

    in the oceans can be destructive in one way or another. Modern maritime operation and

    management recognised the interdependencies between maritime activities and the complex

    web of political, economic and environmental actions and consequences. To meet new

    management challenges the concept of Maritime Operations and Management has had to

    develop rapidly since the beginning of the 20th century.

    The Programme has Advisers who are leading professionals in the Maritime and Offshore Oil

    and Gas Industries. There are also several chief executives and chairmen of maritime

    institutions, whose institutions also set standards in the technical and commercial

    infrastructures in support of maritime activities world wide. These connections with the

    Martine sector ensures that the Programme meets the real needs of industry and draws on

    current experience from leading specialists and indeed yourselves.

    You will find the course challenging as indeed we who are delivering the modules to you also

    find it demanding in the true tradition of the maritime industry in which we are all involved.

    Do not forget that we value your constructive comments.

    I shall look forward to meeting with you during the course.

    Captain Simon Culshaw

    IPM The Honourable Company of Master Mariners.

    Chairman Advisory Committee.

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    MSc Maritime Operations and Management

    VI

    PURPOSE OF THE HANDBOOK

    This handbook is your guide to the Masters Programme in Maritime Operationsand Management (MOaM). It is an important document because it covers the entire

    Programme, from the day you first arrive and register to the final publication ofresults and graduation. The handbook is written for student on the Programme, butit is also a common point of reference for the staff at City, and visiting lecturersfrom the Maritime Industries. School Student Handbook 2008- 09 compliments themore specific Programme information you will find in here.

    Please familiarise yourself with the content and keep it safe for future reference.

    The purpose of this handbook is to provide a comprehensive guide to yourProgramme. With this in mind, feedback or suggestions are very welcome andshould be addressed to the Programme Management Team, and send to theProgramme Office.

    WHOS WHO

    The Programme Advisers Committee include representatives form all sectors of theMaritime Industries and its role is to review the Programme and makerecommendations on how the Programme can meet the real needs of industry.

    Overall responsibility for the Programme lies with the Dean, and the Deputy Dean.The Programme director is responsible for academic management and leads theProgramme Management Team.

    Academic quality assurance, planning and review is the collective responsibility ofthe Programme management team which includes expertise in e-learning andeducation and a professional tutor.

    Operational, day to day management is handled by the Programme Officer.

    Programme Director Professor Laurie BoswellProgramme Officer Ms. Nathalie ChauvelProgrammes Officer Mrs. Qin ZhangDean Professor Ken GrattanAssociate Dean Dr. Panayiotis Kyriacou

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    MSc Maritime Operations and Management

    VII

    YOUR CONTACT DETAILS

    When you are registered we ask you to keep us informed of your up-to-date

    address, telephone/fax numbers and email address. Please let the Programmeofficer know of any changes immediate

    PROGRAMME CONTACTS

    Ms Nathalie Chauvel,Postgraduate Courses OfficerProgramme Office (Maritime Operations and Management)School of Engineering and Mathematical SciencesCity UniversityNorthampton SquareLondon, EC1V OHB

    United Kingdom

    Tel: +44 (0) 20 7040 0118Fax: +44 (0) 20 7040 0119Email: [email protected]: https://www.city.ac.uk/sems

    Mrs. Qin Zhang,Postgraduate Courses OfficerProgramme Office (Maritime Operations and Management)School of Engineering and Mathematical SciencesCity University

    Northampton SquareLondon, EC1V OHBUnited Kingdom

    Tel: +44 (0) 20 7040 4014Fax: +44 (0) 20 7040 0119Email: [email protected]: https://www.city.ac.uk/sems

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    MSc Maritime Operations and Management

    VIII

    DIRECTING ENQUIRIES

    The emergency telephone number for the Northampton Square site: 3333

    WHAT DO YOU NEED TO KNOW? WHO TO CONTACT

    General enquiries: admissions, administration,security and access, module choices, changingpersonal details. Timetable. For redirecting ofenquiries: Assessment procedures andenquiries, requests for extensions in case ofillness. Project proposals.

    Nathalie ChauvelProgramme Officer020 7040 [email protected]

    Qin ZhangProgramme Officer020 7040 [email protected]

    Module content and coursework. Module Leaders

    Programme management, design, Programmecontent, suggestions, and other feedback.

    Professor Laurie BoswellProgramme [email protected]

    Maritime Industries, sector representation,brokering networking opportunities, andrelationships with professional bodies. Marketingideas. Suggestions and other feedback.

    Captain Simon CulshawProfessor John CarltonMr Risto TalasMs Valerie Stringer

    c/o Programme Officer

    E-Learning, Quality Assurance, Programmedocumentation, student progression.Professional development skill and researchmethods. Dissertation proposal.Suggestions and other feedback.

    Uma [email protected]

    Please cc Programme Officer

    Personal Tutor, Advise and guidance on anymatters that affect your learning and progress onthe Programme.

    Anne [email protected]

    City online help desk (CitySpace)(also see website)

    020 7040 3146

    Computer services technical support and help(also see website)

    020 7040 8181

    Library information services (also seewebsite)

    020 7040 [email protected]

    Learning Success @ The Student Centre 020 7040 [email protected]

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    MSc Maritime Operations and Management

    X

    KEY DATES

    The annual calendar is published separately. Please insert key dates that apply to

    you.

    Modules Assessment :Feedback Period, Exams/coursework,comments

    September

    October

    November

    December

    January

    February

    March

    April

    May

    June

    July

    August

    September

    OctoberNovember

    December

    October

    November

    December

    January

    February

    March

    April

    May

    June

    July

    August

    September

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    MSc Maritime Operations and Management

    - 1 -

    1. INTRODUCTION

    1.1. Aims and learning outcomes of the Programme

    Experience has shown that the Programme recruits from all branches andspecialist occupations of the Merchant Navy, Royal Navy and other maritimeoccupations, in the UK and internationally. New students are expected to haveachieved a sound grounding in their respective fields; many students also start thecourse with significant work based experience.

    The Programme is designed to equip graduates with the knowledge and skills totake up positions of greater responsibility and to move from mainly operational tomanagerial and strategic positions. As such, the Programme aims to providestudent with:

    1. Knowledge and understanding of technological aspects of maritime activities.

    2. Knowledge and skills to allow them to plan and manage maritime operationsand the people involved.

    3. Knowledge and understanding of business operations and economics includinglaw, insurance and accounting.

    4. Knowledge and skills to undertake continuing professional development.

    5. The opportunity to study a number of specialist areas within the maritimesector.

    Students who successfully compete the Programme will have demonstrated that they have achievedthe following learning outcomes

    Knowledge and Understanding

    Explain maritime operations and technologyand the related business environment inwhich they work.

    Analyse the business, legal and economicenvironment surrounding a service industry.

    Evaluate the design and operation ofselected technical aspects of ship, offshore,sub-sea and other maritime related

    structures, and research methodology. Apply models of leadership and

    management to a wide range of maritimeactivities.

    Assess the environmental impact of maritimeactivities and their influence upon themanagement of maritime amenities.

    Cognitive/intellectual

    Devise solutions to complex issues withinmaritime and business operations.

    Evaluate information from disparate sources.

    Subject Specific

    Use learning and international maritimeresources effectively for independentresearch and continuing professionaldevelopment.

    Values and Attitudes

    Respect the opinions, knowledge and skillsof the relevant peer group membership.

    Operate effectively in a team of individualswith mixed abilities, knowledge, skills and

    motivations.

    Transferable

    Communicate confidently and effectively inoral and written forms with the aid ofstandard information technology systems.

    Manage their time and resources to

    effectively work as an individual or as amember or leader of a group.

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    1.2. Programme structure

    The MSc in Maritime Operations and Management is a taught modularProgramme. This means you can combine the core modules with elective moduleswhich suit your career plans, and you can study at a pace which fits your work

    commitments.

    Most students choose to study ona part-time bases put it is possibleto take a full time version althoughthis may restrict your choice ofelective modules.

    You can choose the pace at whichyou study as long as this is aminimum of one year and amaximum of five years.1

    The Programme is offered on amodular basis and modules canbe studied in any sequenceso youcan combine modules in a flexible

    pattern. Some modules have prerequisite and these are exceptions to this pattern.

    Successful completion of each module is worth 15 credits. With 120 credits you areentitled to the award of a Postgraduate Diploma.

    The maximum period of study for successfully completing the taught modules (forMSc and Diploma) is four years.

    1This includes the dissertation phase. In certain circumstances the Board of Examiners may agree

    an extension, but this is not guaranteed.

    REGULATIONS: PEROID OF STUDY

    The minimum period of study is 1 year.

    The maximum period of study to completethe taught modules is 4 years.

    The maximum period of study includingsubmitting a final dissertation is 5 years.

    Those taking the MSc must submit theirdissertation within 12 months from formalacceptance of the dissertation proposal.

    CORE MODULES

    (Core modules 1 to 5 are 15 credits each)

    ELECTIVE MODULES

    (Elective modules are 15 credits each)

    1. Maritime Operations

    2. Maritime Technology

    3. Maritime Law

    4. Maritime Economics and Finance

    5. Maritime Management

    6. Project (Dissertation 50 credits)

    7. Professional Development Skills andResearch Methods( ProfessionalDevelopment Portfolio 10 credits)

    1. Strategic Planning for Ports & ShippingBusiness

    2. E-Commerce and IT in Shipping

    3. Environment Issues in the MaritimeIndustries

    4. Marketing of Maritime Services

    5. Security Studies, & Crisis Management

    6. Ship and Marine Equipment Design

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    A Masters degree is worth 180 (M level) credits. For the MSc in MaritimeOperations and Management this means you have to successfully complete aproject and write a dissertation (50 credits) and present a ProfessionalDevelopment Portfolio (10 credits).

    1.3. Pattern of Teaching and Studying

    All the main modules follow the study pattern described here.

    1. Before the module starts you should familiarise yourself with the moduleoutcomes. For some of the modules reading and preparatory work will be set.

    2. Attendance at City University istypically for 3/4 days orequivalent. The format of thedays will vary for each module

    so a timetable will be issued onthe first day. In some cases thesessions may start at 9:00 hoursand finish at 17:00 hours (soexpect long days).

    3. You may also be required to doadditional work in the evening.

    4. The onsite days are very busyoften involving working in teamsand preparing reports and

    presentations to a deadline. Beprepared for extensive teamwork, research and problemsolving activities.

    5. For some of the modules, work presented during the 3 days is assessed as acomponent of the coursework.

    6. You should plan to spend the whole week of the module at the University soyou have access to all the facilities for research and independent study.

    1.4. Attendance Policy

    Attendance at all the taught sessions for each module taken is an integral part of astudents programme of study. Students are expected to be regular and punctual intheir attendance. Attendance will be monitored selectively, and any student foundto be absent may be required to meet with the Module Leader to explain theabsence and will not be allowed to submit work for assessment.

    2This has to be regarded as a guide. For some modules this may be an accurate indicator especiallyif you are familiar with the subject, for others the learning curve might be steeper involving more studyhours.

    REGULATIONS: ATTENDANCE & STUDYHOURS

    Attendance at the onsite days for eachmodule is an integral part of thestudents Programme of study.

    You will not normally be allowed tosubmit work for assessment attendingmodule taught sessions.

    Notionally one 15 credit module isexpected to involve 150 student learninghours

    2.

    Out of the 150 hours, 25 hours arecontact hours at City and 125 hours are

    self directed study including courseworkand exam preparation.

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    Persistent absence may lead to a decision that the student has dropped out of theprogramme and should be withdrawn by the Registry.

    1.5. Religious Holidays/Festivals

    City University, in conformity with its Charter, confirms its commitment to equalopportunities in all its activities. It is intended that all students should receive equaltreatment irrespective of political belief, gender, sexual orientation, age, disability,marital status, race, nationality, ethnic origin, religion or social background. TheUniversity has established a Code of Practice in relation to its commitment to equalopportunities.

    Student requests for teaching timetable changes in order to accommodate religiousobservance will be considered sympathetically by Schools and accommodatedwherever possible. However, if such a request proves difficult to accommodatedue to the constraints and demands placed on timetabling for whole groups ofstudents - then students may be informed that it is not possible to meet such

    request(s).

    Concerns from any students in relation to the teaching timetable should be madeinitially at School/departmental level with the relevant staff. Should issues not beaddressed at the local level, they may be raised in writing in accordance with theUniversity Complaints procedure.

    1.6. Induction Module: Professional Development Skills andResearch Methods

    Students are advised to start with Professional Development Skills and Research

    Methods module (10) credits). If you join after October you will be enrolled in anonline version of this module and will be asked to attend a one day workshop. Weknow from experience that a number of students will have been developing theircareers without the time to think about their professional development in achanging world. This module will introduce the skills required to undertake rapidresearch, evaluate information quality, communicate complex knowledge andgenerally work effectively and efficiently in a sector which is at the forefront of theknowledge economy.

    This module will also setup the process of reflection, planning and review to enableyou to collate evidence of your professional development in a presentationportfolio. At the end of your studies your portfolio can be used as valuable evidence

    for career progression. For the award of an MSc in Maritime Operation andManagement you are required to complete a portfolio.

    As part of this module you are required to attend 2 days of taught sessions onResearch Methods. This will prepare you to write a dissertation proposal which youneed to do before you can embark on the final part of the Masters Programme.

    1.7. Module selection

    The provisional dates of modules will be published in September. Provisionalmodule selection will take place at the beginning of the academic year. You will

    than be contacted by the Programme Officer with a final list of modules on offer.

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    The modules listed in the September list are subject to viability and depend onchoices made by student cohorts each year.

    1.8. Tutorial support

    During the Induction phase small group tutorial will be organised, and you will havea chance to meet the Programme Director personally. At this stage your modulechoices will be discussed and you will have the opportunity to draw up an individuallearning plan. On this programme a professional Personal Tutor will be availableafter each module.

    There are many other sources of student support in the University. Informationabout this is provided in the School Student Handbook and on the City Universitywebsite.

    1.9. Communications

    Information is communicated in various ways.

    1. Administrative information including urgent messages: Email andfollowed up by post if signed or legal documents are involved.

    2. Course notes and learning materials: Paper handouts, on CD ROM, and via theCity online learning environment

    When you register and pay your fees you will be given access to a range offacilities including an email account, access to an online learning environment(CitySpace), and some space for your own personal web pages. These services

    are supported by Computer Services and the E-Learning Unit at City. The Usefulinformation section in this handbook provides contact information where you canget help if you experience any technical problems including not receivingmessages.

    The part-time nature of the Programme means that being aware of communicationchannels is critical. We make extensive use of email for circulating importantinformation concerning the Programme and administrative arrangements. YouMUST LOOK AT YOR EMAIL REGULARY AND USE THE OTHER ONLINE FACILITIES.

    If you already use an email account the address can be added to our mailing list.Please note that we have had problems in the past with sending attachments to

    some free email accounts. Your City University Email will always be used inaddition to any other you supply.

    Failure to read your email is not regarded as a legitimate excuse for notknowing information that has been circulated.

    You can access your City email and City Online Learning Environment, fromanywhere in the world with internet access. We recommend using Internet Explorer6 and above (available from www.microsoft.com) or Netscape 6.2 and above(available from www.netscape.com).

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    2. PROGRAMME COMPONENTS: CORE MODULES

    2.1. Maritime Technology (EPM783)

    Senior managers are required to understand the technology associated with marineoperations in order to make informed decision. This module is concerned with thetechnical aspects of maritime operations and how this relates to decision making.Those from an engineering background will be challenged to look at futuredevelopments and all students, including students from anone technicalbackground, will be expected to demonstrate an understanding of engineeringprinciples in decision making and risk assessment.

    i. Educational Aims

    The module aims to provide the student with:

    1. Knowledge of the principles, practice and management of present and futuretechnologies for marine applications.

    2. Understanding of with common technical and operational foundation incommunications, power generation, propulsion, sea keeping, structures, shipsystems and associated risks.

    ii. Intended learning outcomes

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Understand fundamental engineering and related technologies that underpin themaritime industries.

    Apply the principles of Risk Management relevant to maritime technologies. Understand the systems engineering approach to maritime endeavors. Identify and become familiar with technologies necessary for ship building, conversions,

    ship and equipment operation. Demonstrate the application of risk based methods and hazard identification to

    representative situations. Balance the technical requirements with the costs, safety and environmental issues for

    a wide range of technologies such as prime movers, gearboxes shafting systems, shiphydrodynamics, structures, electrical components and controls.

    iii. Summary content

    Some of the topics covered in this module are:

    1. Principles of thermodynamics, fluid mechanics, combustion and exhaustemissions.

    2. Technologies involved in marine developments and their inter-relationship.3. Strategies for identifying relevant technology appropriate to specific tasks such

    as prime movers, gearboxes, ship hydrodynamics, electrical components andcontrols.

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    4. The systems engineering approach.5. Principles of risk management in the context of maritime operations.6. Hazard identification, screening and ranking, risk registers.7. Cost implications of design solutions.

    iv. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, groupwork and individual self paced research and revision.

    This module will be assessed by Exam (50%) and Coursework (50%).Pass mark is 50% overall.

    Details of the assessment task will be given to you during the first time-tabledsession.

    Handouts will be given in each session with details of selected Internet references

    relevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    v. Essential reading list

    Handouts to be given in classes and information provided in CitySpace.

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    2.2. Maritime Operations (EPM782)

    Maritime operations are central to the maritime industries, and senior managersrequire knowledge and skills in managing strategic and day-to day-operations. Thismodule is concerned with classifications, processes, structures and functionsassociated with maritime operations, and also covers risk assessment andassociated management and leadership in the operations area.

    i. Educational Aims

    The module aims to provide the student with:

    1. An overview of operations in the various sectors of the maritime industry.

    2. Increase awareness of the need to identify and manage risks as they affectorganisations, including financial and other exposures that occur at variousstages of operations.

    3. Understanding of the contractual elements that may be used to reduce risks.

    ii. Intended learning outcomes

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Assess the value of, and the hazards faced by; Commercial shipping, military logistics,ocean-bed exploration.

    Identify the range of regulations produced internationally. Analyse and critically evaluate the key features which define a maritime operation. Prioritise the risks associated with maritime operations. Devise effective strategies for controlling and mitigating maritime operation risks.

    iii. Summary content

    Some of the topics included in this module are:

    1. Commercial shipping; coastal shipping and ocean transport; container ships.2. Sea transport-maritime interface.3. People carriers; ferries and cruise liners.4. Military logistics.5. MOD shipping and where appropriate other MOD marine activities.6. Ocean bed exploration such as the following,7. Fossil fuel exploration, production and maintenance operations.8. Offshore mining and sea bed mitigation.9. Offshore alternative energy operations.

    10. Extent and categories of contractual and financial risks.11. The management of risk.

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    2.3. Maritime Law (EPM784)

    Knowledge of maritime law and related matters are essential requirements for

    senior managers in the maritime industries. This module is about the principles ofintegrating legal and insurance considerations into the management of maritimeand offshore operations.

    i. Educational Aims

    The module aims to provide the student with:

    1. A working overview of the legal institutions, principles and practices and howthese impact on the maritime industries.

    2. Understanding of common problems and issues that relate to legal

    considerations.3. An opportunity to explore a range of case studies as examples of scenarios and

    strategies demonstrating legal consideration and consequences.

    ii. Intended learning outcome

    iii. Summary content

    Some of the topics covered in this module are:

    1. UNCLOS (United Nations Conference 1982 on Loss of Life at Sea).2. International and appropriate national laws.3. Maritime commercial law.4. Personnel law.

    5. Law specific to national and international marine operations.6. Environmental law.

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Demonstrate a working knowledge of the main principles of legal Evaluate appropriate sources of advice, expertise and information. Understand the range of applicable strategies that may be adopted to resolve problems

    and issues. Identify appropriate legal and institutions and demonstrate how to use them. Question the management of offshore operations and the potential consequences

    within the context of applicable legal considerations. Evaluate appropriate sources of advice, expertise and information. Understand the significant legal aspects of maritime problems and issues. Evaluate and implement legal strategies.

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    iv. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, groupwork and individual self paced research and revision.

    This module will be assessed by Exam (50%) and Coursework (50%).Pass mark is 50% overall.

    Details of the assessment task will be given to you during the first time-tabledsession.

    Handouts will be given in each session with details of selected Internet referencesrelevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    v. Essential reading list

    Handouts to be given in class and information provided in CitySpace.

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    2.4. Maritime Economics and Finance (EPM785)

    A senior manager must have a sound grasp of modern maritime finance and the

    critical skills to use this knowledge strategically. This module covers maritimeFinance and Accounting in the context of strategic decision making, monitoring anddevelopment.

    i. Educational Aims

    The module aims to provide the student with:

    1. Knowledge to enable understanding of management accounting as a mediumused for evaluating the performance of an organisation and as a basis fordetermining future operational strategies.

    2. An opportunity to critically assess the often clashing views that exist about thestate of the shipping markets and their future prospects by skilfully exploringinformation in Industry trade journals and shipbroker reports.

    ii. Intended learning outcomes

    iii. Summary content

    Some topics covered in this module are:

    1. Global supply chains, logistics and the role of shipping and ports2. Ship markets new building, sale & purchase and demolition markets3. The bulk freight markets and contracts of employment4. Bulk voyage planning and estimating

    5. Liner shipping trades and markets6. Liner ship routeing and fleet deployment

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectual

    outcomes, skill and other attributes.)

    Appraise the logistics role of shipping and ports in global supply chains Explain the economics and dynamics of the ship and freight markets in the bulk and

    liner shipping sectors Compare the operational and financial features of freight and hire contracts used in

    shipping Apply the methods of voyage planning, scheduling and costing to estimate surplus and

    meet operational outcomes Interpret the outcomes of financial policies and their impacts on other resources within

    a company Apply the methods of financial accounting for the measurement of profit, planning and

    control.

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    7. Container ship costing and pricing8. Risk management in shipping9. Economic regulation of shipping10. Review of financial management11. Measurement of worth of an organisation12. Depreciation and tax considerations13. Cost effectiveness analysis14. Break-even sensitivity and risk analysis15. Decision models

    iv. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, groupwork and individual self paced research and revision.

    This module will be assessed by Exam (50%) and Coursework (50%).Pass mark is 50% overall.

    Details of the assessment task will be given to you during the first time-tabledsession.

    Handouts will be given in each session with details of selected Internet referencesrelevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    v. Essential reading list

    Handouts to be given in classes and information provided in CitySpace.

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    2.5. Maritime Management (EPM786)

    Students in senior management positions need to understand the theoretical andempirical evidence which informs modern management (innovation and research)in the maritime industries.

    i. Educational Aims

    This module will enable students to solve problems by drawing on managementknowledge and best practice cases from business science specialised for maritimemanagement. The aim is to equip students with the capabilities to applymanagement techniques in the maritime industry

    ii. Intended learning outcomes

    iii. Summary content

    Some topics covered in this module are:

    1. Leadership and Management - Attributes and skills; role of management.2. Organisational Structure - Land based company, commercial sea based, naval;

    Interaction between structures.3. International Communications - Cultural differences; Interaction between

    cultures; Motivation; Understanding relationships; Verbal and non-verbalcommunication.

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Interpret the various processes, procedures and practices for effective leadership andmanagement of organisations.

    Demonstrate understanding of theories, models, frameworks, tasks and roles ofmanagement.

    Apply the processes of rational analysis and decision making within maritimeorganisations and in relation to external context and the global industry infrastructure.

    Recognise the critical application of theory to the advancement of managementpractice.

    Demonstrate the capability for apply management techniques in the maritimeenvironment

    Appreciate the specialist complexities of management in a maritime environment To discuss the complex commercial, cultural, regulatory maritime environment & their

    role Evaluate proposals for the strategic management of resources as are encountered in

    the maritime environment. Prepare a case for Change Management. Assess the relevance of theory to real management challenges in the maritime industry Diagnose training and other requirements in the maritime environment for safe

    operations

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    4. Marine Industry Network - Relationships with government; Flag and port states;Classification societies; Consultants; International industry and politicalinfluences.

    5. Knowledge Management - Retention of knowledge; Techniques for knowledgemanagement; Concepts of the open culture.

    6. Change Management - Considerations and implications for change for pats orwhole of an organisation; relationship with market and cultural drivers.

    Other topics will be considered with in the context of specific case studies andscenarios. For example:- Human Resource Management- Marine Industry infrastructure- Training and other requirements in the maritime environment for safeoperations

    iv. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, groupwork and individual self paced research and revision. Part of the coursework willinclude working and presenting as part of a team.

    This module will be assessed by Exam (50%) and Coursework (50%).Pass mark is 50% overall.

    Details of the assessment task will be given to you during the first time-tabledsession.

    Handouts will be given in each session with details of selected Internet references

    relevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    v. Essential reading list

    Handouts to be given in classes and information provided in CitySpace.

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    2.6. Professional Skills and Research Methods (EPM781)

    Senior managers are people who are skilled at learning quickly and effectively they

    understand the value of ongoing professional development and the need toconstantly reflect and act on new ideas in the changing landscape of the maritimeindustries. This module is about recognising and developing advanced learningskills for on going professional development.

    i. Educational Aims

    The module aims to provide the student with:

    1. Understanding of the principles of learning effectively through reflection,planning and review.

    2. Guidance in exploring the dynamics of team work and collaborative learning.3. An overview of techniques for research, analysis, critique and writing at Masters

    level.

    ii. Intended learning outcomes

    iii. Summary content

    Some of the topics covered in the module are:

    Professional Skills

    1. Professional Development Processes: Understanding and InterpretingLearning styles / Principles of Reflective Practice, Personal DevelopmentPlans

    2. Teamwork: Group dynamics and managing conflict for effective team work

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Recognise the principles of reflective practice Analyse the process of effective learning and how these can be monitored Demonstrate knowledge of qualitative and quantitative research methods Interpret research practises in the Maritime Industries Demonstrate the capability for applying reflective practices for professional

    development Appreciate the specialist complexities of working in a maritime environment and

    complex relationship between research and practice To discuss their professional practice in the context of theory and research questions To show judgment in conducting Internet Research including evaluating the quality of

    Online Resources

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    2. Communication Skills: Effective reading, Effective writing, Presentations andFeedback

    Research Methods

    3. Research Tools and techniques: e.g. mind maps, referencing, scholarly practice4. Planning a research project5. Surveys and questionnaires6. Case studies7. Dissertation Handbook8. Small scale research opportunities and pitfalls9. Data analysis and presentation10. Scientific and technical writing I11. Dissertation Management and Supervision

    iv. Teaching, learning and assessment

    This module is taught using a combination of workshop, class exercises, groupwork, and individual self paced learning with access to online resources inCitySpace.

    This module will be assessed by Coursework which will be compiled into aportfolio. The procedural details will be explained in class.

    This module will be assessed by Coursework (100%) and the score recordedwill be pass, refer or fail.

    Course work submission deadline is before project proposal after completion of allcore modules. Course work could be submitted for formative feedback at anytime.

    Extensive support material on all aspects of Professional Development Skills andResearch Methods will be provided via CitySpace.

    v. Essential reading list

    Handouts to be given in class and information provided in CitySpace.

    3. DISSERTATION

    There is a separate dissertation guide which is an essential document. It isavailable from the Programme office or can be downloaded from the Programmewebsite (student section).

    Before you can begin the dissertation phase of the Programme you must attend theResearch Methods component of the Professional Skills and Research MethodsModule (EPM781), and submit a dissertation proposal. The proposal will beaccepted as viable by the Programme Director. If the proposal is not accepted youwill be asked to resubmit or advised to graduate with a Postgraduate Diploma.

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    4. PROGRAMME COMPONENTS: ELECTIVE MODULES

    4.1. Strategic Planning for Ports & Shipping Business (EPM788)

    This module is about preparing students for senior positions in Port and Terminal

    Management, and in consultancies specialising in port and related activities. Thismodule covers international and national historical business practice and itsinfluence on modern strategic planning for ports and maritime trade.

    i. Educational Aims

    The module aims to provide the student with:

    1. Overview knowledge of international and national historical business practices.

    2. An opportunity to explore the implications of historical practices on modern

    strategic planning for ports and maritime trade.

    ii. Intended learning outcomes

    iii. Summary content

    Some of the topics covered in the module are:

    1. Port industry environment2. Traffic forecasting3. Master planning4. Operational planning

    5. Institutional aspects6. Financing port development

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Understand the key roles of a Port Authority, its function, and responsibilities. Understand the background to port and terminal development and the main elements of

    the port planning process. Interpret the way in which privatisation has been a catalyst for change. Understand the influence of political policies and globalisation on port planning and the

    port industry. Determine alternative scenarios for typical port and terminal developments. Analyse and reconcile the conflicting demands placed on the port planner. Analyse the roles of port and terminal users and the main elements of port and terminal

    planning. Develop a plan for a port or terminal development. Determine the commercial issues, risk assessment and sources of finance for ports and

    terminals.

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    iv. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, groupwork and individual self paced research and revision.

    This module will be assessed by Coursework (100%) Pass mark is 50%

    Details of the assessment task will be given to you during the first time-tabledsession.

    Handouts will be given in each session with details of selected Internet referencesrelevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    v. Essential reading list

    Handouts to be given in class and information provided in CitySpace.

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    4.2. E-commerce and IT in Shipping (EPM789)

    The subject matter of this module is an essential part of the trading capability of the

    maritime industry.

    i. Educational Aims

    The module aims to provide the student with:

    1. Overview knowledge of the state of the art e-commerce, software engineering ,maritime communications and shipping software applications.

    2. An opportunity to investigate the planning of maintenance systems, purchasing,crewing, loading, accounting and ISM systems.

    3. Awareness of specific enterprise-wide integration platforms.

    ii. Intended learning outcomes

    iii. Summary content

    Some of the topics covered in the module are:

    1. Maritime communication technologies and infrastructure.2. Design principles for computer networks and Intranets.3. Security of IT Systems.4. Process and information models for the maritime transport.

    5. Knowledge management.

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Understand E-commerce and IT infrastructure technologies available to maritime

    transport. Understand information models applicable in supporting maritime processes. Appreciate software applications used by companies for chartering, fleet management,

    planned maintenance, crewing and ISM management. Knowledge of E-commerce, platforms and services specifically addressing e-

    procurement and learning. Knowledge of software platforms for enterprise wide integration. Identify typical operational needs in maritime transport. Recommend and justify appropriate use of shipping software applications and IT

    services. Critically assess the advantages and limitations of proposed e-commerce and IT

    solutions. Identify the limitations of IT and define IT strategies.

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    6. Shipping management software applications: (Planned maintenance systems;Chartering systems; Fleet management systems; Crewing systems).

    7. Seaboard navigational and safety management systems.8. ISM systems.9. E-procurement services.

    iv. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, groupwork and individual self paced research and revision.

    This module will be assessed by Coursework (100%) Pass mark is 50%

    Details of the assessment task will be given to you during the first time-tabledsession.

    Handouts will be given in each session with details of selected Internet references

    relevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    v. Essential reading list

    Handouts to be given in class and information provided in CitySpace.

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    4.3. Environmental Issues (EPM790)

    Environmental issues are an integral part of managing the technology and

    operations across the maritime industries. Therefore, a study of the subject isessential for senior managers.

    i. Educational Aims

    The module aims to provide the student with:

    1. Technical knowledge to investigate environmental issues as they relate tomarine transport and operations and to provide an appreciation of the relevantlegislation.

    2. Understanding of the principles of auditing maritime projects against

    environmental data.3. Understanding of the role of research in the aforementioned areas.

    ii. Intended learning outcomes

    iii. Summary content

    Some of the topics covered in the module are:

    1. United Nations Conference on Loss of Life at Sea.2. National and international legislation and recommendations.3. The principal pollutants of maritime transport.4. Pollution management and auditing: technical QA/QC issues.5. Passive and active monitoring equipment, remote data collection.6. Cost control of environmental elements.7. Consequences of environmental damage.

    8. QA/QC of environmental auditing.9. Management of marine environmental impact assessment.

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Understand the implications of environmental legislation on marine operations. Appreciate the management of environmental issues associated with sea and air. Understand the role of research in developing and resolving maritime issues. Identify possible major pollutants associated with various marine activities. Conduct an audit for a specified marine project. Identify the most economic ways for achieving desired environmental goals. Develop research proposals to clarify unresolved problems. Evaluate the most cost effective use of measuring equipment.

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    4.4. Marketing of Maritime Services (EMP791)

    Marketing is an essential vehicle for maritime organisations to promote their

    business. Senior managers need knowledge in this area to support analysis andeffective decision making.

    i. Educational Aims

    The module aims to provide the student with:

    1. Knowledge of marketing techniques relevant to typical maritime enterprises.

    2. Understanding of how to apply and adapt these techniques for specific strategicgoals.

    3. Understanding and skills to assess the impact of marketing in improving theperformance maritime organisations.

    ii. Intended learning outcomes

    iii. Summary content

    Some of the topics covered in the module are:

    1. The position of organisations in the market relative to their competitors.2. Marketing objectives, what are they and how are they set out?3. Various marketing strategies and their appropriateness for different scenarios.4. Customer service and retention strategies.5. Principles of marketing research.6. Marketing resources and how they are utilised.7. What marketing results can be expected, how can their effectiveness be

    assessed?

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Understand marketing principles to attract and retain customers. Enhance business through the effective use of the marketing mix. Develop marketing resources which lead to profitable and lasting relationships. Identify the fundamental role that marketing plays in delivering strategic objectives. Determine particular market research approaches to resolve specific marketing issues

    in the maritime industries. Develop strategies and prepare a marketing plan.

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    iv. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, group

    work and individual self paced research and revision.

    This module will be assessed by Coursework (100%) Pass mark is 50%

    Details of the assessment task will be given to you during the first time-tabledsession.

    Handouts will be given in each session with details of selected Internet referencesrelevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    v. Essential reading list

    Handouts to be given in class and information provided in CitySpace.

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    4.5. Security Studies, and Crisis Management (EPM792)

    The primary aim of this module is to encourage students to incorporate maritime

    security initiatives into their professional lives in an informed manner, whileattempting to dispel some of the myths surrounding the sector.

    i. Educational Aims

    The module aims to provide the student with:

    1. Knowledge of the current maritime security legislation and its background.

    2. Understanding of the problems associated with implementing security regimes

    aboard vessels and in port facilities.3. Understanding of how to apply risk management and crisis management

    techniques and issues surrounding accident investigation.

    4. A shared experience of security, risk management, crisis management andaccident investigation drawn from contemporaries in the class.

    ii. Intended learning outcomes

    iii. Summary content

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Understand the origins and practical application of recent maritime securityinitiatives and their drivers.

    Understand how to manage a crisis situation. Understand how past accident investigation can improve future crisis management. Demonstrate capability to apply theoretical security scenarios to their own maritime

    experience.

    Identify the security issues faced by vessel crews in their day-to-day business. Operate effectively in a team of individuals with mixed abilities, knowledge, skills and

    motivations.

    Show willingness to share knowledge and experience for the benefit of all. Communicate confidently and effectively in oral and written forms with the aid of

    standard information technology systems. Manage their time and resources to effectively work as both an individual and as a

    member or leader of a group.

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    The module is designed to give the student a good grounding in maritime security,an appreciation of accident investigation and an understanding of crisismanagement.

    Some of the topics covered in the module are:

    1. Principles of Risk Management2. Marine Risks the insurance perspective3. Accident Investigation4. Crisis Management5. History of Maritime Security including Piracy and Acts of War6. Security Legislation7. Supply Chain Security

    iv. Teaching, Learning and Assessments

    The onsite days at City University are split into lectures, class presentations and

    exercises. Class participation is encouraged in order to share experiences andlearning.

    This module will be assessed by Coursework (100%) Pass mark is 50%

    The coursework is a written assessment testing the students understanding of thecourse material and its application in real life scenarios. The class presentationtests the teams ability to absorb, process and present information relating to crisismanagement. The allocation of marks between the two parts will be explained inclass.

    Details of the assessment task will be given to you during the first time-tabled

    session.

    v. Essential reading list

    As supplied by the course office.

    Handouts to be given in class and information provided in CitySpace.

    Handouts will be given in each session with details of selected Internet referencesrelevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

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    4.6. Ship & Marine Equipment Design (EPM793)

    Research, design and development are creative processes which combineelements of science, technology, economics, commerce and aesthetics. They alsoinvolve, for the most part, the discipline of working in teams where the specific work

    of individuals is co-ordinated and joined together to form an integrated end project.The aim of this module is to simulate the processes of design and give the studentsa whole design experience.

    i. Pre-requisites

    It is a requirement that students take this module after the core module in MaritimeTechnology.

    ii. Educational Aims

    The module aims to provide the student with:

    1. Knowledge of the current status of the application of research in design2. Understand the nature, results and potential improvements of maritime

    research activities and to integrate them effectively into the design process.3. Experience taking a leading role as part of a design team with specific

    responsibility (e.g. Ch. Designer, Propulsion & auxiliary machinery layout,Electrical layout, Safety equipment, Personnel and safety Environment andEconomics)

    iii. Intended learning outcomes

    Students who successfully complete the module will have demonstrated that theyhave achieved the following learning outcomes:

    (Outcomes cover: subject knowledge and understanding, cognitive and intellectualoutcomes, skill and other attributes.)

    Understand the role of technology in design, optimisation and performance ofmarine systems.

    Understand the management processes involved in marine design andoperation.

    Use research tools in the design process to enhance commercial competitiveadvantage in the marine industry.

    Identify and interpret the important issues affecting marine systems. Manage the integration of technology and conflicting requirements. Use research tools in the design process to optimise performance of the final

    design. Operate effectively in a team of individuals with mixed abilities, knowledge, skills and

    motivations.

    Show willingness to share knowledge and experience for the benefit of all. Communicate confidently and effectively in oral and written forms with the aid of

    standard information technology systems. Manage their time and resources to effectively work as both an individual and as a

    member or leader of a group.

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    iv. Summary content

    Some of the topics covered in the module are:

    Design, Development & Research:The Ship Design Process:Classification Society, SOLAS, MARPOL and Flag State RulesHull Form Design:Machinery System Design:Powering Calculations:Selection of Materials:

    v. Teaching, learning and assessment

    This module is taught using a combination of lectures and class exercises, groupwork and individual self paced research and revision.

    This module will be assessed by Coursework Pass mark is 50%

    The coursework will include a team presentation and an extended report. Theallocation of marks and the details of the assessment task will be given to youduring the first time-tabled session.

    Handouts will be given in each session with details of selected Internet referencesrelevant to the topic being studied. In addition other learning support material, andlinks to references (where possible) will be provided online via CitySpace.

    vi. Essential reading list

    Handouts to be given in class and information provided in CitySpace.

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    5. ASSESSMENT PURPOSE

    5.1. What is assessment

    The Programme and Modules have aims and learning outcomes. These tell youwhat you should know and be able to do by the end of the module. The finalModule assessment is a formal process to find out how well, you have achievedthe learning outcomes.

    Each module is assessed separately. Assessment methods will vary betweenmodules to reflect differences in aims, structure, content and learning outcomes.

    For the core modules the assessment will include a 3 hour unseen writtenexamination and coursework. The elective modules are assessed by coursework.The term coursework is used in a generic sense to include a combination of any of

    the following: essay, report, team work leading to a presentation, individualpresentation, literature or web search and review, or a set of problem solvingexercises.

    The exact type and combination of assessment for each will be explained at thefirst time-tabled session for each module.

    5.2. Understanding assessment requirements

    The business of assessment in Higher Education is subject to strict regulation andquality control. Your module leader and lecturers are there to help you learn anddevelop, but they are also assessors, and themselves bound by professionalstandards. To ensure that assessment is fair and reliable the same regulations,requirements and explicit standards are applied to the work of every student.

    That is what makes your MSc worth having.

    It is worth while studying the module description and taking time to understand thelearning outcomes, and how you will be assessed.

    Every year, students do less well than they expected, especially in examinations,for reasons which has little to do with their knowledge or understanding of whatthey have learnt on the module. They arrive late at an examination. They answerthe wrong number of questions on the exam paper. They dont notice that somequestions carry more marks than others. They make a list when they should haveanalysed or evaluated. They dont show the working in a mathematical exercisewhen this is explicitly required.

    For each examination you should be clear about the examination date and timeand duration. You should be familiar with the paper format and tried practicequestions and studied examples of model answers.

    For each module you should be clear about the components of coursework, theallocation of marks, word limit, referencing rules, expected presentation style,required formats, and submission date.

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    5.3. Academic support

    The module leaders will give advice and guidance on tackling coursework andexaminations and offer individual or group feedback specifically on assessment.Your professional tutor is also available after each module for specific forconsultation on generic academic matters.

    6. ASSESSMENT: COURSEWORK AND DISSERTATION

    6.1. Setting coursework

    Your module leader will give out the coursework document during the module.Guidelines on what is expected including presentation will be included. You shouldbear in mind how the knowledge, and skills developed during the teaching aredesigned to steer you towards the learning outcomes of the module. Thecoursework is designed to enable you to demonstrate that you have achieved themodule learning outcomes.

    6.2. Coursework: preparing and submitting (when, where and how)

    Please ensure that you pay careful attention to the guidelines for preparingcoursework for submission. The guidelines are about ensuring that each student is

    treated fairly and consistently.

    All modules have some courseworkcomponent. The criteria for

    assessment are published in theguidance material for each module.

    Your coursework has to be submittedby the published deadline in theacademic year in which you studiedthe module. This is in March for thecore modules and May for theelective modules.

    Coursework handed in at theProgramme office by 5pm on or

    before the deadline and logged asformally received.

    When you submit your coursework Awell as the paper submission pleasesent an email copy to the ProgrammeOfficer with the following header:

    MOaM_ModuleNumber_YourName.

    This should arrive on or before youhand in the paper submission. The

    Electronic copy will be scanned with

    SUMMARY GUIDELINES ON PREPARINGCOURSEWORK FOR ASSESSMENT

    Assessed work should be wordprocessed and printed on A4 paperusing 1.5 line spacing.

    You should provide three (2) copies ofeach assignment.

    All coursework must be prefaced with asigned copy of the cover sheet.

    Submission must be in the ProgrammeOffice and logged as received.

    In addition you must email a copy ofyour coursework to the ProgrammeOfficer.

    Please submit your work unbound.Please use a spine bar and report coverto secure the pages.

    If you are unable to submit in person orpost you may send your coursework byemail but , strict conditions apply(see below)

    Please ensure that you retain a copy ofyour work.

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    plagiarism detection software.

    It is especially important to ensure that your name is on the assignment coversheets only and not on other pages of your assignment.

    Notice that you are required to provide 2 copies of each assignment. One will beavailable in the postgraduate office. A second copy will be archived3 .

    6.3. Submission Deadlines

    The examination periods and the submission dates for coursework are publishedwith this handbook.

    Examination must be taken in May of the academic year in which the module isstudied. The August/September examination period is for re-sits only. Coursework

    must be submitted within the academic year in which the module is studied.Submission deadline for core modules is in March, and elective modules is in May.

    If work is referred feedback will be provided on why the work has not achieved thepass mark and a date will be given for resubmission. Please note that you arerequired to pass the core modules before submitting a dissertation proposal andthe elective modules before you can progress to the dissertation phase.

    Also see section 9, `Process for requesting an extension.

    3 . The archived copy may be used for teaching purposes, or as research data. In this case theidentity of the student, reference to person or persons, organisation, place and time will be madeanonymous.

    Email submission when away at sea

    If you cannot submit work at the Programme office because you expect to beaway at sea, arrangements can be made for electronic submission. Naturally, thisinvolves an extra step as the electronic submission will need to be printed andsubmitted on your behalf by the Programme Officer. To ensure fairness if youwant to submit by email you must conform to the process described below:

    REGULATIONS ON SUBMISSION OF COURSEWORK BY EMAIL

    Signal your intention by emailing the Programme officer two weeks in advance of thesubmission date.

    Your work must be in the Programme office well in advance of the deadline (minimumof a week).

    It is your responsibility to ensure safe arrival by the due date.

    You will be sent an email acknowledgement and should file this for future reference.

    Three paper copy of the signed cover sheet must arrive in the office before thesubmission deadline.

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    6.4. Referrals, late or non-submission

    The pass mark for course work on all the modules is 50%. If the coursework doesnot achieve this score on the first attempt the work will be referred and a date setfor resubmission. Feedback will be provided on what needs to be done in order toachieve a pass.

    Where there is no extension in place penalties apply to late submission or non-submission of coursework. The coursework maybe referred and treatedaccordingly.

    Also see section 9, Process for requesting an extension and `Regulationsgoverning referrals and examination re-sits.

    6.5. Word-limit guidelines

    The guidance given for each module will suggest a word limit, although this is

    offered for guidance only, it is expected that you can successfully complete the taskto the highest standard with in the word limit specified. Remember excessive lengthcan indicate inability to make judgement about what is significant and relevant. Onthe other hand if your work is well short of the expected length this speaks for itself!

    6.6. Assessment and feedback in practice

    Our aim is to make our assessment practice transparent. At the start of eachmodule you will be given the assessment tasks (coursework). This will set out whatyou are expected to do, how you are expected to go about it and how the markswill be allocated. The aim of all this is to enable you to understand how the

    coursework can be completed successfully.

    Your module leader will provide you with feedback on performance. This will taketwo forms. Before the coursework is submitted for final marking (called formativefeedback) and generic feedback after the coursework has been submitted andmarked (summative feedback).

    The Maritime Operations and Management Programme is multi disciplinary andinclude modules which are taught and assessed in very different ways. For thisreason the formative feedback will take different forms including: individual oralfeedback, group oral feedback, individualised comments, and detailed guidance.You will also be offered a week during which you can submit dr