mmds frequently asked questions

13
FAQ’s FAQ’s MMDS MMDS Medical Media Delivery Medical Media Delivery System System Video on Demand Patient Education Video on Demand Patient Education From From Synergy Broadcast Systems Synergy Broadcast Systems

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http://synergybroadcast.com/solutions/patient-education-systems.html MMDS is a video on demand patient education system designed to help nurses and patients enhance and improve patient education. The goal of patient education is to help the patients understand their illness and know what to do to care for themselves after discharge. MMDS saves nurses time and helps them improve their patient engagement and interaction.

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Page 1: MMDS Frequently Asked Questions

FAQ’sFAQ’sMMDSMMDS

Medical Media Delivery Medical Media Delivery SystemSystem

Video on Demand Patient EducationVideo on Demand Patient Education

FromFrom

Synergy Broadcast SystemsSynergy Broadcast Systems

Page 2: MMDS Frequently Asked Questions

What is MMDS?What is MMDS?

On demand delivery of On demand delivery of video education to video education to patient’s in-room TV.patient’s in-room TV.

Video is stored on the Video is stored on the MMDS Server and can MMDS Server and can be ordered by the be ordered by the patient or nurse.patient or nurse.

Page 3: MMDS Frequently Asked Questions

What’s in the Video Library?What’s in the Video Library?

Videos you ownVideos you own Videos you createVideos you create Videos you leaseVideos you lease Videos you purchaseVideos you purchase Videos preloaded Videos preloaded

from our education from our education vendors.vendors.

Page 4: MMDS Frequently Asked Questions

Patient ExperiencePatient Experience The typical patient interface is a telephone voice The typical patient interface is a telephone voice

system with English and Spanish prompts.system with English and Spanish prompts. Other languages can be added.Other languages can be added. A browser interface is available for tablets, smart A browser interface is available for tablets, smart

phones and computers.phones and computers.

Page 5: MMDS Frequently Asked Questions

Does it Work with Older Does it Work with Older TV’s?TV’s?

Yes, MMDS is compatible Yes, MMDS is compatible with:with:– Older analog TV’s on an Older analog TV’s on an

analog cable systemanalog cable system– Newer flat screens on analog Newer flat screens on analog

and digital cable systemsand digital cable systems

Some hospitals have digital Some hospitals have digital cable but convert it down cable but convert it down to analog for older TV’s. to analog for older TV’s. MMDS can work with bothMMDS can work with both

Page 6: MMDS Frequently Asked Questions

What Video Format Is Used?What Video Format Is Used?

MPEG2 for in-hospital use on TV’s.MPEG2 for in-hospital use on TV’s.

H.264 for smart phones, tablets and H.264 for smart phones, tablets and home computers via the Internet.home computers via the Internet.

Page 7: MMDS Frequently Asked Questions

Do We Have to Re-Wire the Do We Have to Re-Wire the Hospital?Hospital?

NoNo MMDS uses your existing MMDS uses your existing

infrastructure and will work on:infrastructure and will work on:– Your existing cable systemYour existing cable system– Your existing phone systemYour existing phone system– Your existing computer networkYour existing computer network

Nothing special is required which Nothing special is required which makes MMDS the most cost-effective makes MMDS the most cost-effective system available.system available.

Page 8: MMDS Frequently Asked Questions

Can MMDS Work in Out-Patient Can MMDS Work in Out-Patient Infusion Centers?Infusion Centers?

MMDS has a touch MMDS has a touch screen version that screen version that works perfectly for works perfectly for chair-bound patients.chair-bound patients.

Patients can watch Patients can watch TV, movies, read TV, movies, read email or do browse email or do browse the Internet using the the Internet using the touch screen.touch screen.

Page 9: MMDS Frequently Asked Questions

Can MMDS Interface with Can MMDS Interface with EMR ?EMR ?

YesYes MMDS has an HL7 interfaceMMDS has an HL7 interface We can work with any ADT and EMR systemWe can work with any ADT and EMR system The connection is live for admits, The connection is live for admits,

discharges and transfers as they are discharges and transfers as they are received.received.

Video transactions are automatically Video transactions are automatically uploaded to the patient’s record uploaded to the patient’s record

A Summary Report in .pdf format can be A Summary Report in .pdf format can be attached to the patient’s recordattached to the patient’s record

Page 10: MMDS Frequently Asked Questions

Does it Come with Video?Does it Come with Video?

We provide over 100 free We provide over 100 free programs.programs.

We also have relationships We also have relationships with popular vendors to with popular vendors to preload their content.preload their content.

Page 11: MMDS Frequently Asked Questions

What About Digital Signage?What About Digital Signage?

Digital signage is available.Digital signage is available. Cable or network delivery.Cable or network delivery. TV’s can offer same or different TV’s can offer same or different

content .content . Marketing can customize the Marketing can customize the

messages. messages.

Page 12: MMDS Frequently Asked Questions

How Does the Patient Find How Does the Patient Find Titles?Titles?

On their TV.On their TV. In a Web Browser. In a Web Browser. From a tent card or list.From a tent card or list. An Orders Module is available so An Orders Module is available so

physicians can create a list for their physicians can create a list for their patients.patients.

When the patient calls the system we let When the patient calls the system we let them know what titles their doctor wants them know what titles their doctor wants them to watch. It’s easy and no searching.them to watch. It’s easy and no searching.

Page 13: MMDS Frequently Asked Questions

More FAQ’s?More FAQ’s?

Visit our website for more frequently Visit our website for more frequently asked questions:asked questions:

http://http://synergybroadcast.com/faqs.htmlsynergybroadcast.com/faqs.html

Synergy Broadcast Systems

16115 Dooley Road

Addison, TX 75001

972-980-6991 or 800-601-5991

http://synergybroadcast.com/contact