Real-time Fax over IP with MultiVOIP

Mitel 3300 ICPpartner application brief MultiVOIP

The Mitel 3300 Integrated Communications Platform (ICP) provides enterprise IP-PBX

capability plus a range of embedded applications to corporate local and wide area

networks. Its seamless IP networking allows for full feature transparency within distrib-

uted environments. Readily scalable, the 3300 ICP can serve the needs of users in small,

medium and large enterprises with multiple locations.

Multi-Techs MultiVOIP Voice/Fax over IP gateway allows for the integration of fax onto

Mitels IP communications infrastructure. The MultiVOIP gateway connects a traditional

fax machine to an IP network and utilizes the T.38 protocol to provide real-time faxing

over a distributed IP environment. By integrating fax onto a single in-house IP network,

MultiVOIP can signicantly reduce toll charges when faxing between inter-ofce loca-

tions.

Faxing has traditionally been done in real-time over the Public Switched Telephone

Network (PSTN) via the T.30 fax protocol and several modem standards. The traditional

faxing method provides some real-time features that have become an essential part

of the fax experience and continue to set expectations with Fax over IP. These features

include the real-time receipt of a fax, an immediate notication that a fax has been suc-

cessfully sent, and notication to the receiver of the senders phone number and the time

that the fax was received. With MultiVOIP and the T.38 protocol, these real-time features

are now a part of a users Fax over IP experience.

MultiVOIP is a point-to-point solution (one is required at each location) that merges

voice/fax from traditional phone/fax equipment, onto the IP network. The send-

ing fax machine sends a fax using traditional modem modulation to transport

the T.30 protocol and image data to the MultiVOIP. This information is then

encapsulated and transported across the packet network using the T.38

protocol. At the receiving end, another MultiVOIP gateway separates the fax

from the IP network and sends it to the receiving fax machine.

MultiVOIP allows companies to cost-effectively turn their fax machines into

IP devices to provide complete inter-ofce communication within a distributed

network environment. This solution allows a business to completely eliminate

their recurring long distance charges (when faxing other locations) because their

faxes ride for free over their data network.

Solution Benets: Toll-free voice communication

between ofce locations

Cost-effective Fax over IP integration

Easy integration and installation

Solution Components: MultiVOIP Voice over IP gateways at

each location

Mitel Integrated Communications Platform at corporate ofce

Fax machine connected to each Multi-VOIP gateway

MultiVOIP and the Mitel Integrated Communications Platform

MultiVOIP allows companies to cost-effectively turn their fax

machines into IP devices to provide complete inter-ofce communica-tion within a distributed network

environment.

Multi-Tech Systems Tel: (763)-785-3500 or (800) 328-9717 www.multitech.com10/04 Copyright 2004 by Multi-Tech Systems, Inc. All rights reserved.

About MitelHeadquartered in Ottawa, Canada,

Mitel Corporation is a leading global

provider of

enterprise

and small

business communications solutions

and services. The company focuses on

blending powerful infrastructure with

an intuitive human interface to deliver

the benets of voice, video and data

convergence to the user. Mitels broad

portfolio of solutions provide advanced

voice, video and data communications

platforms, desktop phones and Internet

appliances, intuitive applications for

customer relationship management and

mobility, messaging and multimedia

collaboration.

For more information contact

Mitel directly at:

(613) 592-2122

www.mitel.com

About Multi-TechAn ISO 9001:2000 certied global man-

ufacturer of award winning Internet,

remote access, and telephony products,

Multi-Tech Systems provides end-to-

end solutions for small- to medium-

sized businesses. Multi-Tech holds over

60 patents in voice and data technolo-

gies and has deployed thousands of

MultiVOIP gateways since 1999.

Multi-Tech Systems

Tel: 800-328-9717 or (763) 785-3500

www.multitech.com

Multi-Tech MultiVOIPMulti-Techs MultiVOIP Voice over IP gateways bridge the voice network to the data net-

work to provide toll-bypass phone/fax calling over the Internet or private WAN. MultiVOIP

operates alongside a companys PBX and analog phone systems to extend voice and fax

functionality to remote locations. With MultiVOIP, you will avoid the hassle and expense

of replacing existing routers, WAN connections or phone systems required by other VOIP

solutions.

MultiVOIP Features: Flexible 1-, 2-, 4-, and 8-port analog models and 24-port digital solution Award-winning business quality voice connections (supports DiffServ) Minimal bandwidth requirements (14K bps per call including IP overhead) T.38 real-time fax relay Utilizes H.323 and SIP protocols for complete interoperability No disruption to existing voice equipment No additional hardware needed? Transparent to the user (no training required) PSTN fail-over automatically routes calls over the PSTN if the IP network is congested or

down PSTN trunking for emergency calls and normal inbound/outbound calling Supports H.450 supplementary services to provide for call transfer, call forwarding, call

hold, call waiting, and name identication Web based conguration and management 2-year warranty

Model No. Description MVP130 1-Port VOIP gateway MVP210 2-Port VOIP gateway MVP410 4-Port VOIP gateway MVP810 8-Port VOIP gateway MVP2410 24/48-Port T1/PRI VOIP gateway

Mitel 3300 Integrated Communications Platform (30 to 30,000 users)Mitel 3300 Integrated Communications Platform (ICP) provides enterprises with a highly

scalable, feature-rich communications system designed to support businesses from 30-

30,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embed-

ded applications including voicemail, auto-attendant, ACD and 802.11b wireless gateway.

Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP

networking allowing for full feature transparency

within distributed environments. Additionally, the

3300 ICP also supports networking standards such

as Q.SIG and DPNSS allowing for tight integration

with non-Mitel PBXs.

Seamless IP Networking across multiple sites Resilient, robust switching Support for industry standard networking protocols such as Q.SIG and DPNSS 500+

telephony features Embedded voicemail, auto-attendant, ACD, and 802.11b wireless gateway Support for the broadest range of IP desktop devices within the industry today Web-based user interface that allows for easy programming of desktop phones