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Mississauga Halton LHINMississauga Halton LHINCSS and MH&A CSS and MH&A
Quarterly Sector Meeting
September 28 2011September 28, 2011
AgendaWelcome and Agenda Review Angela Jacobs 5 minNew Staff Introductions Narendra Shah 5 minCommunity Provider Portal Andrew Hussain 15 minCommunity Provider Portal Andrew Hussain 15 minMississauga Halton LHIN Decision Making and Priority Setting Framework
Liane Fernandes 20 min
Behavioural Supports Ontario Rob Low 20 min
Finance Mirella Semple 15 min
Accreditation Training -- Common Client Satisfaction Survey
Metamorphosis 20 min
“6 Minute Updates” Selected HSPs (7) 40 min
Regional CHA Implementation Lisa Gammage, Nucleus 10 minClosing Angela Jacobs
Next Meeting: December 14, 2011
New Staff IntroductionsNew Staff IntroductionsNarendra Shah
Community Provider PortalCommunity Provider PortalAndrew Hussain
Implementation of Priority Setting & Decision Making Frameworkg
Community Support Services and Mental Health & Addiction Community Support Services and Mental Health & Addiction Quarterly Sector Meeting
Liane FernandesDirector, Health System Development and Community EngagementSeptember 28,2011
Background
MandateTo set priorities and making decisions about how best to meet
i h l h d i h f icommunity health needs in the context of competing system goals, multiple stakeholder interests and limited resources.
Priority Setting & Decision Making Framework Toolkit Priority Setting & Decision Making Framework Toolkit
LHIN Collaborative (LHINC) developed and Board approved Decision Making ToolkitDecision Making Toolkit
Implementation of Priority Setting & Decision Making Framework ~ 6
Implementation of Priority Setting &
•Clear understandable
Decision Making Framework
Transparency –Audit trail
•Reducing time spent making decisions
•Clear, understandable, and objective criteria
•Obtaining buy-in from stakeholders
making decisions
•Aligning decisions with objectives
•Defending results –Justify decision
•Communicating -Everyone on “same page”
Increase Accountability
Implementation of Priority Setting & Decision Making Framework ~ 7
Implementation of Priority Setting &
4 t i th i it tti
Decision Making Framework
4 steps in the priority setting and decision making process:
I C li SI. Compliance Screen
II. Using the LHIN Priority Setting and Decision Making Tooland Decision Making Tool
III. Cost-benefit Analysis
IV. System Readiness Screen
Implementation of Priority Setting & Decision Making Framework ~ 8
Implementation of Priority Setting &
S t Ali t
Decision Making Framework
System Alignment• Determines alignment with both ministry
and local priorities
System Performance System Performance• Contributes to the meeting of system goals
and objectives
System Value System Value• Ensures local and system wide attributes
are being met including equity innovation and community engagement
Population Health• Determines contribution to the improvement
of the overall health of the population
Implementation of Priority Setting & Decision Making Framework ~ 9
Call for Proposals Templatep p
Implementation of Priority Setting & Decision Making Framework ~ 10
Next Steps
Gain experience from usage
p
Obtain and evaluate feedback from users
Expand to complex projects utilize advanced Expand to complex projects, utilize advanced features such as allocation
Will b i t t d i t d t d ti iti i Will be integrated into day-to-day activities in the longer term
Implementation of Priority Setting & Decision Making Framework ~ 11
Questions?
Implementation of Priority Setting & Decision Making Framework ~ 12
Behavioural Supports OntarioBehavioural Supports OntarioRob Low
Behavioural Supports Ontario ~ 14
Background and ContextBackground and Context
Behavioural Supports Ontario ~ 15
Behavioural Supports System ModelBehavioural Supports System Model
Behavioural Supports Ontario ~ 16
Moving Forward: Leveraging Existing Success Moving Forward: Leveraging Existing Success to Integrate the System
Behavioural Supports Ontario ~ 17
Actions Designed to Move the System ForwardActions Designed to Move the System Forward
Behavioural Supports Ontario ~ 18
Behavioural Supports Ontario Phase 2Behavioural Supports Ontario Phase 2
Behavioural Supports Ontario ~ 19
Behavioural Supports Ontario Phase 2 Cont’dBehavioural Supports Ontario Phase 2 … Cont d
Behavioural Supports Ontario ~ 20
Project Reporting and AccountabilityProject Reporting and Accountability
Behavioural Supports Ontario ~ 21
Project Support and Knowledge Transfer FrameworkProject Support and Knowledge Transfer Framework
Behavioural Supports Ontario ~ 22
The LHIN-wide Action PlanThe LHIN-wide Action Plan
Behavioural Supports Ontario ~ 23
LHIN Reporting and AccountabilityLHIN Reporting and Accountability
Behavioural Supports Ontario ~ 24
Knowledge Transfer / ExchangeKnowledge Transfer / Exchange
Behavioural Supports Ontario ~ 25
Timeline for the LHINTimeline for the LHIN
Behavioural Supports Ontario ~ 26
Actions Required / Next StepsActions Required / Next Steps• Establish MH LHIN Steering Committee• Identify current resource inventory
• LTC / Community / HospitalId tif i / t iti• Identify service gaps / opportunities
• Model development and identify lead HSPs to host project• Finalized model and action plan submitted for approval
Behavioural Supports Ontario ~ 27
MH LHIN Financial UpdateFinancial Update
September 28, 2011Finance Team – MH LHIN
Mirella Semple – Chadash Sungur
L2
Finance Update – MH LHIN Funding and Allocation TEAM
Paulette Zulianello - Manager, Finance and Risk
Mirella Semple Senior Lead Funding and Allocation Mirella Semple - Senior Lead Funding and Allocation (CSS including SH, and LTC Homes)
Chadash Sungur - Senior Lead Funding and Allocation (Hospital and MH &Addictions)
Chak Lee - Finance Clerk
MH LHIN Financial Update ~ 29
Finance Update
Q2 Reporting Deadline dates MIS due October 31/11 MIS due October 31/11
Quarterly WERS due November 7 /11
MH LHIN Financial Update ~ 30
Aging at Home Supplemental Report on WERS:
Th t t ill b i d b LHIN/Mi i t• The current report will be reviewed by a LHIN/Ministry working group. Target date is Q4 fiscal 2011-12
Th t AAH l t l t WERS h• The current AAH supplemental report on WERS has been discontinued for Q2 and Q3.
P id bli t d t ti t t AAH d t• Providers are obligated to continue to report AAH data separately for any analysis required by the LHIN.
MH LHIN Financial Update ~ 31
MH LHIN Financial Update ~ 32
Finance Update
• SRI – Self Reporting Initiative Update
• Community Analysis Tool (CAT)Community Analysis Tool (CAT)
MH LHIN Financial Update ~ 33
Introduction toIntroduction to
MH LHIN Financial Update ~ 34
What is CATLite
• Reporting tool for Community providers to report their MSAA requirements for fiscal 2011-12
• Similar to the CAT Tool from prior fiscals
• Temporary measure for 2011-12 until SRI is p ylaunched
MH LHIN Financial Update ~ 35
What is CATLite … Cont’d
• The file is smaller and less resource intensive(only 2 files required in the folder)
• LHIN and MINISTRY reporting are now in separate files. (Agencies who have both, will complete 2 files).
• Edit Checks are still present• Edit Checks are still present.
• The button is gone from the Reporting Screens.
MH LHIN Financial Update ~ 36
What is CATLite … Cont’d
• CAPs Budgets are loaded automatically through the main menu.
• Only 2 Forecast Methods – Manual and running rate –MH LHIN wants all providers to use Manual.
• Schedule E1 indicators as per MSAA is now in the CATLite file – Mostly populated by your submission. Areas in yellow require your input. y q y p
MH LHIN Financial Update ~ 37
What is CATLite … Cont’d
• The Quarterly Transition File has been eliminated; you can upload your file directly to WERS.
• A new CATLite is completed each quarter – YTD Quarterly and Budget numbers only.
• Mental Health Sessions have been added – The number of full sessions provided using psychiatric sessional fees are now available for reporting on the p gactivity page
• OHRS Help screens for every service
MH LHIN Financial Update ~ 38
Getting Started
• On WERS there will be two packages posted:
• Download the CATLite_LHIN and CATLite_MIN to _ _the local computer.
• CATLite User Guideline
• From WERS, download the CAPS 2011-13 Transition File and save it with the CATLite file
MH LHIN Financial Update ~ 39
Identification ScreenIdentification Screen
MH LHIN Financial Update ~ 40
Main MenuMain Menu
MH LHIN Financial Update ~ 41
Budget AdjustmentsBudget Adjustments
MH LHIN Financial Update ~ 42
Reviewing VariancesReviewing Variances
MH LHIN Financial Update ~ 43
Edit ChecksEdit Checks
MH LHIN Financial Update ~ 44
Schedule E1 IndicatorsSchedule E1 Indicators
MH LHIN Financial Update ~ 45
CATLite Key Contact Information
• Mirella Semple (For CSS Agencies & CCAC)
• 905-337-7131 ext. 205
• Chadash Sungur (For MH & Addictions Agencies)
• 905-337-7131 ext. 220
MH LHIN Financial Update ~ 46
Questions?Questions?
MH LHIN Financial Update ~ 47
Break! Break! 15 Minutes
Accreditation Training Common Client Common Client
Satisfaction SurveySatisfaction SurveyMetamorphosis Group
MH LHIN CSS/MH&A
Quarterly MeetingQuarterly Meeting
September 28, 2011
2010‐2011 Results2010 2011 Results
• Benchmarks of Excellence – 18 HSPsBenchmarks of Excellence 18 HSPs
• Accreditation Learning Circles – quarterly meetings COHI – 1 and CARF ‐ 3
Q t f Q lit W k h N b & M h• Quest for Quality Workshops – November & March with over 85 participants
51
Accreditation StatusAccreditation Status
May 11 – May 27 SurveyMay 11 May 27 Survey
• All HSP’s that participated in 2010‐11 accreditation support services have scheduled sitesupport services have scheduled site visits/review/survey completed by March 31, 2012
• Feedback and input used to determine 11‐12Feedback and input used to determine 11 12 support activities to build capacity for all HSP’s to achieve accreditation by Sept 30, 2013y p
52
Accreditation Journey ContinuesAccreditation Journey Continues
Metamorphosis/OCSA Capacity Builders Training Partnership
2011 – 12 MH LHIN approves $79,780
Year III of a Multi‐Year Plan
53
Performance DeliverablesPerformance Deliverables
• Accreditation Learning • November 17/18 andAccreditation Learning Circles
CARF 2
November 17/18 and March Symposium on Quality & Safety –
CARF – 2
COHI – 1
Board, Management and Front Line Staff
Accreditation Canada ‐ 1 • On‐Site Preparedness Review & Planningg
• Coaching Subsidy
54
Common Client Satisfaction Survey CSSCommon Client Satisfaction Survey CSS
Metamorphosis facilitating Common Client SatisfactionMetamorphosis facilitating Common Client Satisfaction Survey for CSS providers in MH LHIN in collaboration with OCSA/Capacity Builders
• Literature review including MH&A 2010 SIGMA Quality Team ReportQua ty ea epo t
• Goal – improved quality of service and common approachapproach
55
Common Client Satisfaction Survey CSSCommon Client Satisfaction Survey CSS
• Research best practicesResearch best practices
• Provider Steering Committee
• Beta Version Test
• Implement 2012‐2013
56
“6 Minute Updates”6 Minute UpdatesSelected HSPs
Aging at Home and Aging at Home and Community Meeting
Theresa GreerExecutive Director
Heart House Hospice
“6 Minute Updates”
Hope Place Centres Deborah Gatenby
Executive DirectorHope Place Centres
“6 Minute Updates”
New Initiative atNew Initiative atPAARC
Karen ParsonsExecutive Director
Peel Addiction Assessment and Referral Centre
“6 Minute Updates”
Regional CHA ImplementationRegional CHA ImplementationLisa Gammage, Nucleus
QUESTIONS?
• Next Meeting – December 14, 2011
• 9:00 a.m. at the Holiday Inn (Registration starts at 8:30 a.m.)