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Solved: Missing Base Filtering Engine in Windows 7

December 12th, 2011 admin Leave a comment Go to comments

UPDATE 21 Jan 2012: If you are missing just BFE, the information below should be helpful. However, if you are missing BFE, Windows Firewall, Security Center and a couple of other services after a virus infection, you are going to need a more comprehensive security services fix. The second post by Farstrider (that starts “you can also try this:” works great. After getting the Norton 5013,3 error on yet another customer computer, I found this solution fixed the Norton problem without requiring me to reinstall the OS. HOWEVER, even still the Security Center service was still not starting, fixing that required me to download and run the Security Center registry entry from here (reboot afterward). Good Luck.

It looks like there is a virus now that can take out the Base Filtering Engine Service in Windows 7, and I suppose then in Vista and XP as well. I noticed this problem on a computer that I removed a virus from. Everything looked fine until I went to install Norton Antivirus and it barfed with an error message about Error “5013,3″. The instructions to fix the problem included restarting the Base Filtering Engine Service but oops, it wasn’t even there. As it turns out, the fix for this is easier than you might think.

The fix I used was to recreate the BFE service entry in the registry, which had been deleted. The registry entry that needs to be recreated is:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

According to this Microsoft Technet article, you can just export the key from a working machine of the same OS and import it (just double click on the exported and moved .reg file) into the problem machine. I can tell you this absolutely worked like a charm for me.

WordPress won’t let me attach a copy of my Windows 7 x64 BFE entry, but if you need one, this link should work, otherwise leave a comment and I’ll try and mail it to you..

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Categories: Uncategorized Tags: 3", Base Filtering Service, BFE, Norton Error 5013, virusComments (22) Trackbacks (1) Leave a comment Trackback

1.Tom Monroe December 15th, 2011 at 22:11 | #1Reply | Quote

I could use a copy of the windows 7 x64 bfe entry…just in case. This problem has been bugging me for a week now…Your solution is the best one I’ve found so far.

2.Uwlie December 15th, 2011 at 23:55 | #2Reply | Quote

if you dont mind can you send me a key? been trying to figure out how to solve the string of missing services.

3.Justin December 16th, 2011 at 14:10 | #3Reply | Quote

I really need a copy of this I am having the sample problem with Norton 360 on Windows 7

4.Adam Andrews December 19th, 2011 at 17:04 | #4Reply | Quote

I was able to recreate the service this way, but I then got an “Access Denied” error trying to start the service.

After looking around on some forums, I found a workaround — going to the HLKM\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy key, and modifying the Permissions on the key to add a user “NT Service\BFE” and give it Full Control. I’m not sure that’s the _right_ solution, but it allowed me to start the BFE service and the services that depend on it.

5.JC December 20th, 2011 at 23:01 | #5Reply | Quote



I’ve spent weeks on the internet trying to firgure this out. Pleaasse send me a copy…

6.Tamm December 23rd, 2011 at 10:31 | #6Reply | Quote

Holy smokin’ smurfs!! Thank you a gazillion times over Adam Andrews. It may not be “perfectly right” but it works wonderfully well. I was going nutz. You’re a genius my friend.

7.Tom Rizzo December 25th, 2011 at 06:35 | #7Reply | Quote

@Adam Andrews

How do you get to the “HLKM\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy”? key

8.tr December 25th, 2011 at 06:58 | #8Reply | Quote

modifying the Permissions on the key to add a user “NT Service\BFE” and give it Full Control.

@Adam Andrews

How did you modify modify the Permissions on the key to add a user “NT Service\BFE” and give it Full Control?

9.Michael January 7th, 2012 at 23:10 | #9Reply | Quote

@tr@tom rizzoRun regedit:1. Browse to the location for the BFE service in the registry (HKLM\System\CurrentControlSet\Services\BFE\Parameters\Policy), right click and select permissions. (note: HKLM is short for HKEY_LOCAL_MACHINE_2. In the “Permissions for Policy” window, click advanced | Add.3. Once the “Select Users, Computers or Group” box appears, change the “From this location:” to point to the local machine name.



4. After changing the search location, enter “NT Service\BFE” in the “Enter the object name to select” box and click “Check names” – this will allow you to add the BFE account.

5. Give the following privileges to the BFE account:Query ValueSet ValueCreate SubkeyEnumerate SubkeysNotifyRead Control

After adding the BFE account to the registry key, please try to start the Base Filtering Engine service.

10.Joanne Doward January 11th, 2012 at 19:50 | #10Reply | Quote

Allan, I have Norton anti virus. My question, what happens if you have this virus? I don’t think I do. Thank you

11.elfego January 13th, 2012 at 06:50 | #11Reply | Quote

@Adam Andrewswow thank you very much for this info i was also going nuts because of this prob,now if is not much to ask can u also send me a copy? much appreciated!!!

12.martha January 16th, 2012 at 00:38 | #12Reply | Quote

hi ive been looking to solve this problem too. i keep getting the virus and the same error. please send key

13.John Hindal January 16th, 2012 at 17:31 | #13Reply | Quote

I have tried all these things. It did get the BFE service back on my services list but I still get the access denied message. Any suggestions?



�

admin January 16th, 2012 at 17:35 | #14Reply | Quote

Is BFE starting automatically? What about Windows Firewall and Security Center Service? If any of these are not starting or missing, you’ve probably got an insurmountable problem. I haven’t seen it on Windows 7, but I had a Vista machine that had these services so fouled up, there was just no putting that Humpty together again. You may have/want to do a reinstall.

14.Vito January 19th, 2012 at 00:28 | #15Reply | Quote

Adam Andrews :I was able to recreate the service this way, but I then got an “Access Denied” error trying to start the service.After looking around on some forums, I found a workaround — going to the HLKM\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy key, and modifying the Permissions on the key to add a user “NT Service\BFE” and give it Full Control. I’m not sure that’s the _right_ solution, but it allowed me to start the BFE service and the services that depend on it.

HOLY SH*T Thank you.After hours trying of trying to get BFE to start, your advice proved successful.

15.Nike January 26th, 2012 at 11:54 | #16Reply | Quote

I just want to say thank you for this guide. It have helped me and I have been able to restore what the virus Windows Internet Security 2012 damaged.

Thanks !

I solve it by:1. run the Windows 7 x64 BFE entry .reg file.2. run the Security Center registry entry .reg file.3. Reboot.4. Done

16.HawaiiBoyBlue



January 28th, 2012 at 15:50 | #17Reply | Quote

@Michael It works! Awesome tip! Much thanks in saving me hours in troubleshooting this crap!

17.Carmelo February 8th, 2012 at 09:28 | #18Reply | Quote

Thank you very much for your tip. You saved me from reinstalling Windows 7.

18.Matt February 10th, 2012 at 23:47 | #19Reply | Quote

@Michael THANK U! Had a PC w/ what I suspect was Security Center 2012 virus, couldn’t get Norton to install (missing BFE). Followed your steps and got BFE up and running by typing services.msc in the start menu and right clicking and selecting start. Now I can install norton A/V and do a full system scan. U DA MAN!

19.Cathy March 6th, 2012 at 18:15 | #20Reply | Quote

Thank you! I spent 3 full days trying to get this fixed! Finally something that worked!!!!!!!!

20.Big Steve March 13th, 2012 at 13:00 | #21Reply | Quote

Many, many, many thanks for this invaluable advice…….. this wass one bloody annoying problem!!!!!

I’d buy you all a beer if I could! Cheers………………..

21.jonathan March 15th, 2012 at 00:41 | #22Reply | Quote



IPsec Policy Agent and IKE & AuthIPsec Keyring Modules error 1075: the dependency does not exist or has been marked for deletion. Also, the Base Filter Engine is not shown on the services promptplease help

1. January 21st, 2012 at 22:13 | #1Lexington Computer Repair Blog » SOLVED: STOP: C0000135 The program can’t start because %hs is missing. Try resintalling the program

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