miso l002 it concepts and management

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Prepared by: Jan Wong Management Information Systems in Organizations I.T: CONCEPTS & MANAGEMENT

TRANSCRIPT

Page 1: MISO L002 it concepts and management

Prepared by: Jan Wong

ManagementInformation

Systemsin Organizations

I.T: CONCEPTS& MANAGEMENT

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The Learning Outcomes

At the end of this session you should be able to:

The various information systems & their evaluationInformation Infrastructure and Architecture

DESCRIBE

DISCUSS

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“Applications or services that are resident on a server that is accessible using a Web Browser.”

WEB BASED SYSTEM?

What is a…

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IN OTHER WORDS…

YOU CAN HAVE A… SOFTWARE / APPLICATION / SERVICE

ON A SERVER…

ANYWHERE AROUND THE WORLD!

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AND ACCESS THEM THROUGH

WEB BROWSERS

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7TYPES OF

WEB BASED SYSTEMS / ARCHITECTURE

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Getting to understand… • Uses a portion of the total resources of the currently existing public telecommunication networks

• Uses of a set of protocols called TCP/IP (Transmission Control Protocol/Internet Protocol)

#1INTERNET“A worldwide system of computer networks — a network of networks”

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Getting to understand… • Typically a complete LAN, or several intra-connected LANs

• Intranets are used for:• Work-group activities • Distributed sharing of

projects within the enterprise• Controlled access to

company financial documents

• Use of knowledge management, research materials, online training, and other information that requires distribution within the enterprise

#2INTRANET“The use of Web technologies to create a private network, usually within one enterprise”

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Getting to understand…

• Connect several intranets via the Internet, by adding a security mechanism and some additional functionalities

• Also employed by two or more enterprises (suppliers & buyers) to share information in a controlled fashion• a major role in the

development of B2B electronic commerce and Supply Chain systems

#3EXTRANET“A larger virtual network that allows remote users (such as business partners or mobile employees) to securely connect over the Internet to the enterprise’s main intranet”

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Getting to understand…

• They aggregate information and content from many files and present it to the user

• Intranets and Extranets are usually combined with and accessed via a corporate portal

• Used to personalize information for individual customers and for employees

#4CORPORATEPORTALS“Websites that provide the gateway to corporate information from a single point of access”

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Getting to understand…

• Some classifications of E-commerce systems are:• B2C (Business to

Consumer)• B2B (Business to Business)• B2E (Business to

Employee)

• Some of the major components:• Electronic storefronts• Electronic markets• Electronic Exchanges

E-COMMERCESYSTEMS“Web-based systems that enable business transactions to be conducted seamlessly 24/7”

#5

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Getting to understand… • The storefront may include electronic catalogs that contain descriptions, graphics, and possibly product reviews

• Common features and functions:• E-catalog• Shopping cart• Checkout mechanism• Payment processing

feature• Back office order

fulfillment system

#5.1ELECTRONICSTOREFRONTS“Using the electronic storefront, an e-business can display and/or sell its products equivalent to a physical store.”

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Getting to understand… • The principal participants in marketplaces are: transaction handlers, buyers, brokers, and sellers

• Private marketplaces:• Resides in one

company, where there is either one seller and many buyers, or one buyer and many sellers

#5.2ELECTRONICMARKETS“A web-based network of interactions and relationships over which information, products, services, and payments are exchanged.”

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Getting to understand… • Originally set as trading places for commodities, electronic exchanges have emerged for all kinds of products and services

#5.3ELECTRONICEXCHANGES“Web-based public marketplaces where many buyers and many sellers interact dynamically.”

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Getting to understand…

• Enables users to access the Internet without needing to find a place to “plug” in their device

• As this wireless environment expands, a pervasive computing environment will develop, employed by mobile employees and others, will change the way business is transacted

#6MOBILECOMMERCE“Commerce (buying and selling of

goods and services) in a wireless environment, such as through wireless devices like cellular telephones and PDAs.”

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Getting to understand…

• Applications including: business integration, collaboration, content management, identity management, and search, which work together via integrating technologies

• The result is an environment that spans the entire enterprise

•Look at: Microsoft, Google, IBM, SAP, Oracle and more!

#7ENTERPRISEWEB“An open environment for managing and delivering Web applications by combining services from different vendors in a technology layer that spans rival platforms and business systems, creating a foundation for building applications at a lower cost.”

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Managing Information Systems

• Why do organizations want to manage I.S.? I.S. have enormous strategic value Processes can’t function when the I.S. is down Life Cycle Costs (acquisition, operation, security, and

maintenance)

• Therefore: The planning, organizing, implementing, operating, and

controlling of the infrastructures and the organization’s portfolio of applications must be done with great skill

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Managing Information Systems

• Who manages the I.S.? The information systems department (ISD), which is a

corporate entity Initiating and designing strategic I.S. Incorporating various technologies into the business Managing all system integration Educating, training and supporting users

The end users, who are scattered throughout the organization The users that will be updating data

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THINGS TO TAKE NOTE

• Understand what is a Web Based System - How is it different from traditional systems?

• Know the various types of Web Based Systems and Architecture

• Understand the differences and implementation for various Web Based Systems and Architecture

• Know the importance of Information Systems and how is it managed

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I .T. CONCEPTS & MANAGEMENT

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IT’S TIME FOR SOME DISCUSSIONS!

• Define: the Intranet, Extranet and Internet What are they used for? Examples?

• Explain the roles of: Corporate Portals, E-Commerce (E-Storefront, E-Market, E-Exchange) Enterprise Web

• Who / What are Knowledge Workers?

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IT’S TIME FOR SOME DISCUSSIONS!

• M-Commerce is said to surpass E-Commerce. Which industries will be most affected by M-Commerce? Why?

• Why is there a shift from client-server (intranet / extranet) computing to Web-based computing?

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C o m i n g s o o n … n e x t c l a s sManagementInformation

Systemsin Organizations

NETWORKCOMPUTING

What are networks? How do networks work? Real life applications!

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Quick Chapter Revision

Internet

Intranet

Extranet

Corporate Portals

E-Commerce Systems E-Storefronts E-Marketplace E-Exchange

Mobile Commerce

Enterprise Web

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IT’S TIME FOR SOME IN-CLASS

ACTIVITIES!• Break yourselves into groups of 5 – 6 members

• Select an industry to start your small business in

• Assume that your business wants to become an e-business

• Which web-based architecture / system would you use? Why?

• Present it to the class (5 minutes)