mis in indian railways

8/3/2019 MIS in Indian Railways

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MIS APPLICATIONMIS APPLICATION

INININDIAN RAILWAYSINDIAN RAILWAYS

PresentedPresented To:To: PresentedPresented By:By:

MR. AMAR TEWARI DIVYA GABA (7)MR. AMAR TEWARI DIVYA GABA (7)SHRISHTI GUPTA (22)SHRISHTI GUPTA (22)

INDIAN RAILWAYS


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INTRODUCTIONINTRODUCTION

Indian Railways is a Department of the Government of India, under the

Ministry of Railways, and is tasked with operating the rail network in India.

The Ministry is headed by a cabinet rank Railways Minister, while the

Department is managed by the Railway Board. Indian Railways is not a private corporate body; however, as of recently, IR has adopted a corporate

management style. Indian Railways has a total state monopoly on India's rail

transport.

It is one of the largest and busiest rail networks in the world, transportingseventeen million passengers and more than two million tons of freight daily.

IR is the world's largest commercial or utility employer, with more than

1.6 million employees.


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CONTD.CONTD.

The railways traverse the length and breadth of the country; theroutes cover a total length of more than 63,327 km (39,500 miles).

As of 2008, IR owned about 225,000 wagons, 45,000 coaches and

8300 locomotives and ran more than 18,000 trains daily, includingabout 8,984 passenger trains and 9,387 goods trains.

Railways were first introduced to India in 1853. By 1947, the year ofIndia's independence, there were forty-two rail systems. In 1951 thesystems were nationalized as one unit, becoming one of the largestnetworks in the world. Indian Railways operates both long distanceand suburban rail systems.


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CHALLENGESCHALLENGES

y Increased operational efficiency

Improve productivity from existing systems

Streamline and optimize business procedures

y Responsiveness to constituents

Create end-to-end visibility into the business

Make the information accessible and actionable

y Adaptability to change

Re-act quickly to threats and opportunities

T

urn IT

into a competitive business asset


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OBJECTIVEOBJECTIVE

y A large complex Infrastructure System such as the Indian Railways can

benefit greatly from the intelligent use of IT.

y Objectives of using Information Technology in Indian Railways can be

classified as:

Freight revenue enhancement

Passenger revenue enhancement

Improved and optimized service


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INFORMATION TECHNOLOGY ANDINFORMATION TECHNOLOGY ANDTHETHE RAILWAYSRAILWAYS

Two Fold Role of IT

IT provides the means for increasing the efficiency of the Indian Railways.

There are two different roles of IT in an organization.

ROLE 1: An information highway

In this role IT provides information across the organization where and when

required, through a number of standard applications that allow capture of

information at the point of generation and then dissemination of the captured

information.

ROLE 2: A Personal Productivity Tool

It is a tool for increasing productivity at all levels. Several pre-packaged

applications like Office suites, website management, e-mail etc. fall into this

category.


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Five year

period

Stage Description

Period 1:

2005-10

Automation The automation of the existing functional areas of

railways. Examples are PRS and FOIS. By 2010,

process automation was be by and large complete.

Period 2:

2010-15

Synergy In synergy stage the separate systems put in place will begin to interchange information amongst them and

this information interchange process will be automated

by the end of this period.

Period 3:

2015-20

Global Acceptance The databases across the organizational network will

find increasing acceptance as authentic sources of

information.Period 4:

2020-25

Integration A total revamp of IS built in the last twenty years. It

will include forecasting, modeling etc.

ROADMAP FOR IT IN RAILWAYSROADMAP FOR IT IN RAILWAYS


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LEVELS OF INFORMATION SYSTEMLEVELS OF INFORMATION SYSTEM

LevelNo:

Level Type of System Description Examples

1 Operational Transaction processing system A TPS helps to streamline operating

tasks and is primarily for use by

frontline staff.

PRS and FOIS

2 Knowledge

Level

Office Automation System Set of tools that enables knowledge

workers to streamline their own work.

MS Office Suite

Knowledge Work System Set o f tools t hat enable s killed

workers in specialized jobs to

streamline their work.

Computer Aided

Design(CAD)

3 Managerial Management Information System It collects information from the base

TPS system, collates it and presents it

to the management.

MIS reports in

PRS and FOIS

Decision Support System It provides assistance to managers intaking decisions. Highly summarized

data which allows analysis.

4 Strategic Executive Support System Assists top management in

formulating long term policies and

plans.

Long Range

DecisionSupport

Systems(LRDSS

)


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NEED FOR CRISNEED FOR CRIS

Centre for Railway Information Systems (CRIS) was established in 1986 by the

Ministry of Railways at Chanakyapuri, New Delhi.

It was to be an umbrella organization for all computer activities in the Indian Railways. They

were also entrusted with the task of the design, development and implementation of the FreightOperations Information Systems (FOIS), along with its associated communications

infrastructure. This Centre started functioning from July 1987. It is an autonomous organization

headed by a Managing Director.

CRIS is mainly a project oriented organization engaged in development of major computer

systems on the Railways. CRIS has acquired special knowledge and expertise in the field of

informatics.


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CONTD.CONTD.With such rich practical experience, a dedicated team of professionals and its own

R&D effort, CRIS aims to be a leader in this fast developing field. Today, CRIS

has come a long way with its activities encompassing the entire gamut of design,

development, implementation and maintenance of large online applications, such

asF

reight Operations Information Systems (F

OIS) and Passenger ReservationSystem (PRS) of Indian Railways.

CRIS approach focuses on new ways of business combining IT innovation and

adoption while also leveraging an organization's current IT assets.

CRIS works with the Indian Railways to build new products or services and to

implement prudent business and technology strategies in today's dynamic digital

environment.


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PROJECTS AT CRISPROJECTS AT CRIS-- TheThe

Information SystemsInformation SystemsThe following are the main projects that are handled by CRIS:

Freight Operation Information System (FOIS)

Passenger Reservation System (PRS)/ Alpha Migration (CONCERT)

NationalT

rain Enquiry System (NT

ES)Booking ofTickets on Internet

Integrated Coaching Management System (ICMS)

UnreservedTicketing System (UTS)

Office Automation & E-Working Group (OEAW)


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FREIGHT OPERATIONS INFORMATIONFREIGHT OPERATIONS INFORMATIONSYSTEMSSYSTEMS

FOIS

An on line real time

system for management

and control of freight

traffic

User driven

design and

implementati

on

Foundations

for a total

logistics system


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FREIGHT OPERATIONS INFORMATIONFREIGHT OPERATIONS INFORMATIONSYSTEMS (FOIS)SYSTEMS (FOIS)

1.Continuous cargo visibility has always been viewed as the most critical

component of any physical distribution system. FOIS enables freight

customers to have instant access to information regarding the current status of

their consignments in transit, it is a system for management and control offreight movement that also assists managers to optimise asset utilisation.

1.FOIS comprises the Rake Management System (RMS) for handling the

operating portion and Terminal Management System (TMS) pertaining to the

commercial transactions. Railway owned digital microwave communication

facilities complemented by channels hired from the Bharat Sanchar Nigam

Ltd., (BSNL) have been used to establish the network.


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CONTD.CONTD.

3. FOIS has been designed to give strategic advantages to both Indian Railways and its

customers. The implementation of the system is envisaged to eventually achieve the

following:-

Extension of the current business practice of bulk movement in train load

formation to piecemeal traffic to increase the market share by clubbing and movingtogether similar type of stock of "Hub & Spoke" arrangement.

Global tracking of consignments in real time whether in rakes or in individual

wagons. The insight and pipeline of consignments would be seamlessly available

for timely planning and just in time inventory management.

Facilitate acceptance of customer's orders, billing and cash accountable from

identified nodal customer centres which, may not necessarily be the handling

terminals. These facilities could even get extended to customer's premises and along

with introduction of e-commerce benefit both by reducing the burden of logistics

management.


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CONTD.CONTD.4. The system as implemented up to now performs the following functions:

Monitoring of all freight trains indicating their position in computerized territory and

their expected time of arrival at destination.

Full particulars of detachments from block rakes are recorded and updated eliminating

chances of wagons getting unconnected or missing.

Details of rakes/Wagons in various yards, their phase-wise detention in different

terminals

Managerial reports regarding availability of rolling stock, i.e. wagons and locomotives

at any instant of time to plan for their most efficient utilization.

The voluminous and repetitive exchange of data on telephones round the clock has

now been reduced and is gradually being replaced by minimum data input.

The system information is being used to club less than train load consignments from

different loading stations. Interactive web based solutions to give customized reports to

Railway Board, Zonal Railways and Divisions is in place.


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CONTD.CONTD.

6.E-Payment of Freight: A pilot project has been implemented for electronic payment

of freight for coal booked for Badarpur Power House from collieries on ECR.

7. Future Approach:

Design & Development of MIS, Data Ware House & Data Mining capabilities:

Provision of MIS reports enabling trend analysis, statistical reports, Data

Warehousing and thereby enabling Data mining activities are also envisaged in the

future.

WEB Enabled reports: It is contemplated to give web access to Railways

customers for obtaining information regarding pipeline of their incoming outgoing

rakes, details of Closed Circuit rakes and tracking of interplant movements

transfers.

5. FOIS improves existing business practices and consequently reduce the operating

costs while enhancing the quality of service.


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PASSENGER RESERVATION SYSTEMPASSENGER RESERVATION SYSTEM(PRS)(PRS)

PRS started in 1985 as a pilot project in New Delhi. The objective was to provide

ticketing system for reserved accommodation on any train from any counter,

preparation of train charting and keeping a proper record of the money received..

With PRS any passenger can get a reserved ticket from one destination to another

station of India Railway from any Passenger Reservation Systems counter of Indian

Railways.

PRS networking of entire Indian Railways completed in April, 1999.

PRS is running currently at 1,200 locations, Deploying 4,000 terminals, covering

journeys of 3,000 trains and executing ONE MILLION passenger transactions per

day.

Internet booking of tickets was started In August 2002.

TATKAL has been converted from a separate coach to a normal Quota and enabled

for all trains in 2004

Internet booking timings extended to 4:00 a.m. 11:30 p.m. from March 2005.


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CONTD.CONTD.

This project involves the integration of five major regional reservation

centers. It therefore enables better coordination to improve the reservation

process.

The major regional centers with all the information for their regions

coordinate for better planning and control.

This is a complex but comprehensive system which provides for betterfunctioning of the reservation process. IT enables this scale of coordination

and such systems rely heavily on a strong IT backbone. Leased lines are

predominantly used to connect this system.

This system demonstrates high levels of performance. It takes less than one

second for a local transaction and three seconds for a networked one. It is

capable of providing reservations for 22 hours per day.

The large volumes of passenger traffic that the Indian Railways handles

makes the PRS a quient essential part of the Railways IT infrastructure.


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NATIONAL TRAIN ENQUIRY SYSTEMNATIONAL TRAIN ENQUIRY SYSTEM(NTES)(NTES)

A centralized information system that provides up-to-date and accurate

information to passengers regarding arrival/ departure of passenger trains

including expected time of arrival (ETA) of trains.

This information is made available through display boards, interactive voice

response system, public address system, face-to-face enquiry, CCTV and

web site (www.trainenquiry.com). To allow the general public and customer

service representatives that respond to train-status requests over the phone to

quickly check on each train, Indian Railways deployed five Sybase ASE

servers across five geographical zones within the country.


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CONTD.CONTD. The ASE servers download data from a train charting application, and

Sybase Replication Server then allows the ASE servers to exchange

information bi-directionally in real-time so that each server possesses up-

to-date information on all 6,000 trains.

Sybases ability to communicate with other heterogeneous database

technologies, the ASE servers can then upload information to Microsoft

SQL Server that provides train data to the public-facing Web site as well

as to four Oracle servers access by Indian Railways call-centre personnel.


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NEED OF NTESNEED OF NTESIR has to provide the following information to passengers:

Arrival and departure of passenger trains

Platform berthing of passenger trains

Facilities available at various stations ( e.g. retiring rooms)

Railway Rules

To make above information available on internet

The above information is made available to the public through:

Display Boards

InteractiveVoice Response System ( telephone enquiry)

Automatic Announcement System

Face to Face Enquiry counters

TV display

Web Sites

The above information is available at:

Arrival Departure Information - Control Offices

Platform Berthing - Stations

Other Data - Designated Database Operators


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BOOKING OF TICKETS ON THEBOOKING OF TICKETS ON THE

INTERNETINTERNET

y E-ticketing initiative is critical in the current scenario of rapid growth of

internet usage and technologies.

y Offers customers the convenience of reserving tickets from the comfort of

their homes.y IT being used by Indian Railways, for not only higher profitability but also

for better customer facilities which will also indirectly lead to higher

profits.


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Web enabled

Journey Planning/Fare/Availibility

Reservation between any pair of stations

Automatic upgradation

97% reservation made through IRCTCpresently

To remove burden on employees at booking counters.

Payments can be made both on Debit/Credit Card

Uses the Centralised database of Railways

INDIAN RAILWAYS CATERING ANDINDIAN RAILWAYS CATERING ANDTOURISM COOPERATION (IRCTC)TOURISM COOPERATION (IRCTC)


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INTEGRATED COACHINGINTEGRATED COACHING

MANAGEMENT SYSTEM (ICMS)MANAGEMENT SYSTEM (ICMS)1. Punctuality Module

y Running on PRS/NTES network and is on the same

hardware of NTES.

y Captures the delays involved in train running at

interchange points and detention causes for the

delays at the divisional level.

y

Zonal client does the responsibility fixing.


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y Based on this, following types of reports are

generated for traffic managers: Railway Punctuality Performance for a date for a Division

Movement ofTrains Division wise in a Zone

Punctuality percentage of Mail/Express

Cause wise/Gauge Wise breakup of Lost Trains between

dates

Division wise analysis ofCause ofLost Trains on Date in a

Zone

Summary of Monitored trains daily Run and Lost

Section wise/Cause wise analysis for all trains on a date,etc.


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2. Coaching Stock Module

y A web based application and runs on intranet (FOIS

network).

y Captures all the events done on Coaches during

operations (e.g. Attach/Detach/Sick Marking/MadeFit etc) to generate an on line position ofCoaching

Stock.

y As all locations are networked and a centralized

database is available, this is a utility tool for trafficmanagers.


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y To monitor the condition and location, status and historyof the coaching stock.

y To monitor the coaching rakes, their locations, arrival departure.

y To optimize utilization of each coach and timely

maintenance (POH) and repairs.y For prompt planning for idle coaches and their timely

bookings and usage to generate more revenue for therailways.

y To generate stock reports

y To plan special trains

y To provide data for planning and rescheduling of rakes.


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3. Coaching Maintenance Module

y Captures the depot activities related to coaching

maintenance operations.

y

A utility tool for mechanical managers to help themin planning of schedules.


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y It captures following functionalities: Platform and enroute attention module

Enroute rolling in and rolling out Brake PowerCheck, Train watering, Gang booking

Washing line and sick line Placement Module including Pit lineoccupation status, placement advice, Rake fitness and withdrawaladvice etc.

Depot Maintenance activities including all types of componentbased maintenance.

Material Management which will include Depot storesmanagement, indent flow etc.

Staff Module to include roll preparation, staff skill development

etc. Functional modules for superior management(Divisional, Zonal

and Railway Board)


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4.Time Tabling Module

y To maintain a centralized database for all trains of IndianRailways with different attributes.

y Train Definition, Validity period of the train definition, Daysof Run, Train Profile, Train Schedule (List of stations with

timings) etc.y Giving facility to update the time table through browser based

application by all zonal railways at the time of time tablingand providing soft copy for printing of IRTime table.

y Simulating the suitable timings for running of all kinds of

trains.y Simulating the best available path for planning a train keeping

in view all variables.


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UNRESERVED TICKETING SYSTEM(UTS)

y UTS will provide the facility to purchase UnreservedTicket 3 days in advance of the date of journey.

y A passenger can buy a ticket for any destination from the

UT

S counter for all such destinations which are servedby that station.

y Passengers can cancel their tickets one day in advance ofthe journey from any station provided with a UTScounter.

y On the day of journey, the ticket can be cancelled fromstation from which the journey was to commence.


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y With the introduction of this system, the Railwayswill also benefit in several ways. These are:

Keeping pace with the latest technology

Encouraging passengers to purchase their tickets in advance

To have online accountable of tickets sales. To have a rational analysis of the demand of passengers on

various routes in advance, so as to augment trains as per

requirement.


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OFFICE AUTOMATION & E-WORKING GROUP (OAEW)

y Following are the sub components under OAEW:

E Working System (Electronic file Movement and

Tracking)

Comprehensive Payroll Processing System Financial Accounting System (FAS) forCRIS

Material Management Information Systems

Railway Budget Compilation System (RBCS)

Vigilance Software System (

VSS)


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E- Working SystemKey Features for File Movement and Tracking

y Integration with a scanning solution for scanning ofdocuments, adding remarks and filing into electronic files.

y Creation, Movement and Tracking of electronic files.y Provision to add notings to file.

y Support for confidential documents.y An inbox for each user containing his pending tasks.y Alerts and Reminders for overdue tasks for a user.y Secret Code protected critical functions like sanction etc.y File Viewer and DocumentViewer.

y Role based access to all the functionalities.


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Payroll System

y A comprehensive Bilingual package which generatesmonthly salary bills including payslips in Hindi.

y Takes input from different small sub-modules. Themodules which it interacts with are as follows:

Quarter Allotment Information sub Module Electricity Bill Generation sub Module

Leave Accounting Module

Incentive Bonus Calculation Module

Income Tax Processing

PFAccount Maintenance Pension Calculation Module

WGR & Labour Accounting Module


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Financial Accounting System (FAS)

y A comprehensive package covering day to day activities, likeRegistration of different kinds of bills, passing of bills, etc.which are performed in accounts department daily.

y After payment of bills through Cash Abstract, vouchers arecreated at the same time of saving / Confirming of cash

abstract.y There are options for entering/ modifying Journal Vouchers

and Bank Receipt Vouchers also.

y All these steps create base information which is, then,compiled to create different statutory reports like Cash-Book,

and Trial Balance and different other MIS reports/enquiries.


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MMIS

y

An integrated Computerized System for Stores Department ofIndian Railways.

y Has been developed using centralized system architecture

using J2EE Open Source Environment.

y Planned to be implemented on Zonal Data Centres of IR to

cater the entire requirement of that Zonal Railways and will

primarily consists of the following modules:

Purchase Module

Finance Module

Depot Module Sales and Auction Module

Uniforms Module


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y Railway Budget Compilation System (RBCS)

y A package for collecting the budgetary inputs from all thezones/units of the Indian Railways.

y Provides for collection of data and building of a database,analysis of demands and pruning of the estimates for

inclusion in the budget.y Apart from the MIS reports the package leads to printing

of the budget documents in Bilingual Hindi andEnglish.

y The package takes care of both earning and expenditure.

Under expenditure, it covers plan as well as maintenanceexpenditure.


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Vigilance Software System (VSS)

y Maintains information about vigilance cases / complaints.y Includes various reports & forwarding letters generated

by Vigilance Department & keeping track of Receipt &Dispatch.

y Main features are: Facility for data searching and No Objection Certificate (NOC)

letter generation. Powerful security features to avoid tampering of data. Facility of Audit trail for keeping track of any change in data. Performance appraisal ofChiefVigilance Inspectors (CVIs). Facility to generate Monthly Confidential Demy Official

(MCDO).


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CHALLENGES TO BE METCHALLENGES TO BE MET

The Large Geographical Dispersion of our country is the biggest challenge

for Indian Railways. To get all of the country connected via railways is very

challenging indeed.

The diversification of these computing platforms is yet another challengefor Indian Railways, to connect the whole of country with railways and

railways with IT is very challenging.

The remote areas provide lot of problems in integrating and to take the

technology to such remote areas is very difficult job.

Another challenge standing besides Railways is 24*7 operations

throughout the year.


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FUTURE TRENDSFUTURE TRENDS

With new age Ticketing Solutions added value is being provided to the

customer. Examples of such ticketing solutions are centralized, stand-

alone, Mobile, Smart Card, Self Service, Internet etc.

An online e-enabled freight management system provides up to date

information of all freight related activities. Also the integrated revenue

account system ensures accurate recording of financial transactions and

data

Train charting and control systems are used to efficiently make schedulesand keep track of the various operations.


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CONTD.CONTD.

The new age RFID tag based Wagon/parcel Systems automate the process of

recording parcel information.

The integration of the railway and railway station systems ensures accurate

information being available at stations thus enabling better coordination.

Safety is being given high priority and there is a possibility of introducing Global

Positioning Systems(GPS) and embedded systems to ensure better security related

information is made available.

GIS based track maintenance systems are being considered for the future. Integrated

material management systems ensure better management and less wastage of material


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REFERENCESREFERENCES

www.indianrail.gov.in

www.irctc.co.in

www.irfca.orgwww.cris.org.in


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THANK YOU!!!THANK YOU!!!

mis in indian railways

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