MANAGEMENT INFORMATION SYSTEM

Third Year Information Technology

Part 03Management Information Systems

Tushar B Kute,Department of Information Technology,Sandip Institute of Technology and Research Centre, Nashikhttp://www.tusharkute.com

MANAGEMENT INFORMATION SYSTEM The initial concept of MIS was to process data from the organization and

present it in the form of reports at regular intervals. The concept of MIS today is to handle the databases , providing computing

facilities to end user and give a variety of decision making tools to the user of the system.

Data analysis: Concepts of management science Management accounting Operational Research Organizational Behavior Engineering Computer Science Engineering

MANAGEMENT INFORMATION SYSTEM The MIS can be evolved for a specific objective if it is

evolved after systematic planning and design. It calls for analysis of a business, management views and policies, organization culture and the management style.

MIS relies heavily on System Theory. That is, it involves solution to handle the complex situation of the input and output flows.

FUNCTIONAL MANAGEMENT INFORMATION SYSTEMS

MIS outputs

Scheduled reports

Demand reports

Exception reports

MANAGEMENT INFORMATION SYSTEMS

CONCEPTUAL VIEW OF MIS

IT and Enterprise Software

Use of database and knowledge base

Applications of principles and Practices of Management

Application of pure and social science

Business Goal and Mission

Management Information System

Support Structure

to MIS

PHYSICAL VIEW OF MIS

OLTP, Data and validation Systems

Data processing and Data analysis

Database and knowledge base

Functional Information Applications

Mission Critical Applications

Business Information System

IntegratedIS

Structure

Management Information System

MIS

Product of multi-disciplinary approach to business management.

Dynamic Design. Organization Change.

MIS: DEFINITION

A system which provides information support for decision making in the organization.

An integrated system of man and machine for providing the information to support the operations, the management and decision making functions in the organization.

A system based on the database of the organization evolved for purpose of providing information to the people in the organization.

A computer-based information system.

MIS

In order to get better grip on activity of information processing, it is necessary to have a formal system which should take care of the following: Handling of voluminous data Confirmation of the validity of data and transaction. Complex processing of data and multidimensional analysis. Quick Search and retrieval Mass storage. Communication of IS to the user on time. Fulfilling the changing need of the organization.

ROLE OF MIS

It can be compared with the heart in the body. That is, information is the blood and MIS is the heart.

The system ensures that an appropriate data is collected from the various sources, processed and sent further to the needy destinations.

The system is expected to fulfill the information needs of individual, group of individuals, the management functionaries: the managers and top management.

The MIS satisfies the diverse needs through Query Systems, Analysis Systems, Modeling Systems, Decision Support Systems.

ROLE OF MIS

MIS helps in Strategic Planning Management control Operational control Transaction processing

Helps middle management- Short term planning Target setting Controlling the business functions.

Helps top management- Goal setting Strategic planning Evolving the business plans and their implementations.

IMPACT OF MIS

Efficiency in marketing, finance, production, and personnel becomes more efficient.

The tracking and monitoring of functional targets becomes easy. Understanding of the business itself. (e.g. clarity in communication). Systemization of the business operations for an effective system

design. This process brings high degree of professionalism in the business operations.

Pulls the whole organization in one direction towards the corporate goals and objectives.

Motivates an enlightened manager to use variety of tools of the management.

Creates an information-based work culture in the organization.

MIS AND THE USER

Every person in the organization is a user of the MIS. The MIS caters the needs of the organization.

The MIS offers the methods and facilities to integrate the data and report in the same proper format. An executive plays the role of decision maker.

The managers has position of responsibility and accountability for the business results.

At the level of an officer and an executive, the MIS does the job of data manipulation and integration.

STEPS IN MANAGEMENT PROCESS

Planning Organizing Staffing Coordinating Directing Controlling

Management Control System

MIS AS A CONTROL SYSTEM

Establish Standards

of Performance

Measure Performance

Corrective Action

Actual vs STD

No Action

OK

Not OK

RELIABLE AND EFFECTIVE CONTROL SYSTEM

Early warning mechanism Performance standard Strategic control Feedback Realistic The information flow Exception principle

MIS: A SUPPORT TO MANAGEMENT PROCESS

Environment

Management

Goal Setting

Planning Organizing Staffing Directing Coordinating Controlling

Information Support

MIS

MIS: A SUPPORT TO MANAGEMENT Planning

A selection to various alternatives- strategy, resource and methods etc. Organization

A selection of combination out of several combinations of the goals, people, resources, methods and authority.

Staffing Providing proper manpower complement

Directing Choosing a method from the various methods of directing the efforts in the

organization. Coordinating

Choice of the tools and the techniques for coordinating the efforts for optimum results

Controlling A selection of the exceptional conditions and providing the decision guidance to

deal with them.

GOALS, OBJECTIVES AND TARGETS

Business Organization Hospital State Transport

Goals Be a leader in household consumer good industry with modern amenities

Be a hospital providing total service to the patients

Connect all the villages of population 5000 and above by S.T. Bus.

Objectives Provide complete range in food processing and entertainment products

Establish 300-bed hospital

Manage State Transport expenses at the rate of Rs. 5 per km travel.

Targets 20% growth per annum in turnover

Achieve Rs. 800 per bed per day earnings.

Achieve 90% average seat occupancy every day.

MIS: TOOL FOR IMPLEMENTATION OF MANAGEMENT PROCESS

The control of overall performance is made possible by the way of budget summaries and reports.

The information improves knowledge, enriches experience and improves analytical abilities leading to better business judgement.

A good MIS must furnish information to the managers to expand their knowledge base.

ORGANIZATION AS A SYSTEM

Tasks

Culture People

Structure Technology

Goal

REFERENCE

Waman Jawadekar, "Management Information Systems” , 4th Edition, Tata McGraw-Hill Publishing Company Limited.