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Minutes Corporation of the Town of Kirkland Lake Meeting of Council Council Chambers, Town Hall September 20, 2016 4:40 p.m. Attendance Chair: Tony Antoniazzi Councillors: Jean-Guy Chamaillard Pat Kiely Norm Mino Jim Roman Absent: Tom G. Barker Todd Morgan Staff: Chief Administrative Officer: Nancy Allick Clerk: Jo Ann Ducharme Director of Community Services: Bonnie Sackrider Director of Economic Development & Tourism: Wilf Hass Director of Physical Services: Mark Williams Treasurer: Jennifer Elder Deputy Treasurer: Brittany Ronald Fire Chief: John Fredericks Supervisor of Infrastructure: Don Parcher Moment of Silence Mayor Antoniazzi requested a moment of silence. Approval of the Agenda Moved by: Councillor Norm Mino Seconded by: Councillor Pat Kiely That Council approves the Agenda for its Regular Meeting of September 20, 2016 as presented. Carried. Declaration of Pecuniary Interest Mayor Antoniazzi requested those present to declare any pecuniary interest with matters appearing on the agenda. None declared. Petitions and Delegations Mayor and Council presented recognition certificates to the Kirkland Lake Gold Mine Rescue Team Oscar Poloni of KPMG presented to Council the final Municipal Operational Review Acceptance of Minutes and Recommendations Moved by: Councillor Pat Kiely Seconded by: Councillor Norm Mino That Council accepts the Minutes of the Regular Meeting of Council held September 6, 2016. Carried.

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Minutes Corporation of the Town of Kirkland Lake

Meeting of Council Council Chambers, Town Hall

September 20, 2016 4:40 p.m.

Attendance Chair: Tony Antoniazzi Councillors: Jean-Guy Chamaillard Pat Kiely

Norm Mino Jim Roman Absent: Tom G. Barker Todd Morgan Staff: Chief Administrative Officer: Nancy Allick Clerk: Jo Ann Ducharme Director of Community Services: Bonnie Sackrider Director of Economic Development & Tourism: Wilf Hass Director of Physical Services: Mark Williams Treasurer: Jennifer Elder Deputy Treasurer: Brittany Ronald Fire Chief: John Fredericks Supervisor of Infrastructure: Don Parcher Moment of Silence Mayor Antoniazzi requested a moment of silence. Approval of the Agenda Moved by: Councillor Norm Mino Seconded by: Councillor Pat Kiely That Council approves the Agenda for its Regular Meeting of September 20, 2016 as presented.

Carried. Declaration of Pecuniary Interest Mayor Antoniazzi requested those present to declare any pecuniary interest with matters appearing on the agenda. None declared. Petitions and Delegations Mayor and Council presented recognition certificates to the Kirkland Lake Gold Mine Rescue Team Oscar Poloni of KPMG presented to Council the final Municipal Operational Review Acceptance of Minutes and Recommendations Moved by: Councillor Pat Kiely Seconded by: Councillor Norm Mino That Council accepts the Minutes of the Regular Meeting of Council held September 6, 2016.

Carried.

Regular Meeting of Council September 20, 2016 Page 2 of 3

Reports of Municipal Officers and Communications

i. Mayor Antoniazzi a. Presentation: Fire Chief J. Fredericks CMMIII Designation

ii. Clerk a. Orange Shirt Day, September 30, 2016

iii. Director of Physical Services a. Proposed New Building Bylaw

Motions Arising from Reports of Municipal Officers and Communications Moved by: Councillor Norm Mino Seconded by: Councillor Pat Kiely That Council declares September 30, 2016 as ‘Orange Shirt Day’ in and for the Town of Kirkland Lake.

Carried. Introduction, Reading and Consideration of Bylaws Moved by: Councillor Pat Kiely Seconded by: Councillor Norm Mino That Bylaw 16-061 being a bylaw to authorize Mayor and Clerk to execute all document related to the sale of 145 Government Road West to Winchester Real Estate Investment Trust Limited, be read a first, second and third time, enacted and passed.

Carried. Moved by: Councillor Norm Mino Seconded by: Councillor Pat Kiely That Bylaw 16-062 being a bylaw to deem Lots 42 and 52 of Plan M-109T – 8 Federal Street, be read a first, second and third time, enacted and passed.

Carried. Moved by: Councillor Pat Kiely Seconded by: Councillor Norm Mino That Bylaw 16-063 being a bylaw respecting Construction, Demolition, Plumbing, Change of Use Permits and Inspections (The Building Bylaw), repealing Bylaw 94-049, be read a first, second and third time, enacted and passed.

Carried. Notice(s) of Motion There were no notices of motion presented before the committee. Confirmation Bylaw Moved by: Councillor Norm Mino Seconded by: Councillor Pat Kiely That Bylaw 16-064 being a bylaw to confirm the proceedings of Council at its meeting held Septemer 20, 2016, be read a first, second and third time, enacted and passed.

Carried. Councillor’s Reports Committee Members reported on the activities over the past two weeks. Additional Information There was no additional information added to the agenda.

Regular Meeting of Council September 20, 2016 Page 3 of 3

Adjournment Moved by: Councillor Pat Kiely Seconded by: Councillor Norm Mino That Council adjourns it Regular Meeting of September 20, 2016 to an In-Camera Meeting to accept the KPMG confidential report concerning personnel and labour relation matters.

Carried. The meeting adjourned at 5:40 p.m.

Tony Antoniazzi, Mayor

Jo Ann Ducharme, Clerk

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 1

Service Delivery and Operational Review Final Report

September 13th, 2016

Corporation of the Town of Kirkland Lake

Ms. Nancy AllickChief Administrative OfficerCorporation of the Town of Kirkland Lake3 Kirkland StreetPostal Bag 1757Kirkland Lake ON P2N 3P4

September 13th, 2016

Dear Ms. Allick

Service Delivery and Operational Review

We are pleased to provide our report concerning KPMG’s review of the operations of the Town of Kirkland Lake (the ‘Town’). Our review was undertaken based on the terms of reference outlined in our engagement letter with the Town dated January 22, 2016.

The purpose of the review was to evaluate the services and organizational structure of the Town with the intention of identifying potential opportunities for efficiencies while at the same time balancing services and service levels with affordability concerns. As noted in our report, the results of our review have identified a series of opportunities that could be considered by the Town in this regard.

Our review benefitted significantly from the input and contributions of Town employees who participated in a number of different ways. Reviews such as this can be difficult for staff and we would be remiss if we did not express our appreciation for the cooperation afforded to us.

We trust our report is satisfactory for your purposes and appreciate the opportunity to be of service to the Town. Please feel free to contact the undersigned at your convenience should you wish to discuss any aspect of our report.

Yours truly,

Per Oscar Poloni, Partner705.669.2515 | [email protected]

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 3

Town of Kirkland Lake Service Delivery and Operational Review

Executive Summary

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 4

KPMG LLP (‘KPMG’) has been retained by the Town of Kirkland Lake (the “Town”) to undertake a service delivery and operationalreview of the Town’s operations. This report outlines the results of our analysis, including potential courses of action for consideration by Town Council and staff.

A. Background to the Review

The Town’s mandate is to meet the needs of the 8,500 residents of Kirkland Lake through the provision of municipal services that:

• Meet appropriate legislative and regulatory requirements established by the Province of Ontario and the Government of Canada;and

• Are consistent with residents’ expectations as well as services that are provided by other municipalities.

In doing so, the Town attempts to demonstrate an appropriate level of stewardship and value-for-money with respect to taxpayer funds.

As elected officials, Town Council has expressed concerns over the affordability of tax levels in the community, particularly for residential customers. Faced with a residential tax rate that is noticeably higher than similar sized communities, we understand that Council views the current situation as potentially impactful on residents on fixed incomes, such as seniors, as well as potential new residents and home builders who may be deterred by the apparent high level of municipal taxation. In response to these concerns, Council has requested an operational and service delivery review that is intended to examine all aspects of the Town’s operations and identify potential courses of action for reducing the municipal levy through operating efficiencies, service level adjustments and new sources of non-taxation revenue.

KPMG has been retained by the Town to assist with the service delivery and operational review. This document represents our final report and outlines our findings and recommendations for consideration by the Town.

Executive Summary

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 5

B. Key Themes

Our review of the Town’s operations involved several approaches to gathering information and identifying areas for improvement:

• A review of relevant documentation, including financial reports, agreements and operating statistics;

• A comparison of key financial indicators against other municipalities; and

• Consultation with Town personnel and selected other parties through individual interviews as well as group working sessions.

The results of our analysis identified a number of strong aspects of the Town’s operations, most notably a workforce that is focused on maximizing value for taxpayers through the sharing of staff between municipal departments, a reasoned approach to establishing user fees and the development of tax policy that attempts to provide for affordability and fairness in the distribution of the municipal levy. Notwithstanding these positive attributes, the results of our review also identified areas where the Town would benefit from change and additional focus. Key themes involving potential improvements include the following:

• Aspects of the Town’s operations are characterized by inefficiencies. The results of our review have identified a number of instances where the Town’s activities involve manual processes, duplication of efforts and insufficient systems of internal controls. In addition to reducing overall efficiencies and exposing the Town to financial cost (or in the case of insufficient controls, financial loss), the nature of certain processes may also adversely impact on customer service.

• The Town’s taxation levels are influenced by its financing approach to wastewater services. To a certain extent, the Town’s taxation levels are inflated by the fact that it funds almost all of its wastewater costs through the municipal levy, as opposed to user fees which are relied upon by most other municipalities to fund some or all of wastewater costs. Representing approximately 10%of the municipal levy, wastewater costs are estimated to add approximately $210 to the average residential property tax bill in the Town.

• Non-discretionary services also place pressure on the municipal levy. Based on the results of our review, it appears that in excess of 15% of the Town’s municipal levy relates to discretionary services that are either (i) not delivered by most other municipalities; or (ii) are funded to a lower extent by other municipalities. The continued delivery of these discretionary services as the levelsestablished by the Town add to the concerns over affordability as approximately $1.5 million of municipal levy is directed towards these services, whereas other municipalities contribute a much lower amount towards the delivery of these services.

Executive Summary

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 6

In addition to the key themes identified on the preceding page, it should be noted that the nature of the Town’s assessment base, specifically the total value assigned to all properties within the municipalities, is significantly lower than other communities. As a result, while the Town’s average residential taxes per household are low in comparison to other similar communities, it has the highest tax rate, which may provide a disincentive to new development, which is consistent with Council’s concerns over affordability.

C. Opportunities for consideration

The key themes that have emerged from the service review have provided the basis for opportunities that the Town may wish to consider as it seeks to enhance its efficiency and effectiveness, enhance customer service and reduce its overall municipal levy. A summary of potential courses of action for the Town’s consideration is presented on the following page.

Pursuant to the provisions of the Municipal Act, matters involving identifiable individuals (s.239(2)(b)), the proposed pending acquisition or disposition of land (s.239(2)(c)), and/or labour relations or employee negotiations (s.239(2)(d)) can be discussed during a closed session of Council due to the sensitive nature of the matters involved. KPMG has requested that opportunities meeting these conditions be included in a separate report for presentation to Council during closed session. As such, this report does not include all of the opportunities identified during the course of the review.

Executive Summary

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 7

Executive Summary

Opportunity

1. Reduce landfill operating hours to a level consistent with other communities

2. Implement an appropriate cost recovery structure for non-residential waste collection

3. Establish a formal communications strategy for the Town

4. Implement full cost recovery for wastewater services through a phased, multi-year approach

5. Implement full cost recovery for building inspection services

6. Establish differential user fees for shoulder season ice rentals

7. Reduce airport maintenance standards to a level that is consistent with airports without scheduled passenger service

8. Address process inefficiencies, including duplication of efforts, manual processes and potential internal control risks

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 8

Town of Kirkland Lake Service Delivery and Operational Review

Study Overview

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 9

Study Overview

A. Terms of Reference

The terms of reference for our engagement were established in KPMG’s engagement letter dated January 22, 2016, which is consistent with KPMG’s Expression of Interest document dated January 11, 2016 and subsequent presentation to Town Council. As outlined in the terms of reference, the intention of our engagement was to provide the Town with a comprehensive review of its municipal services and operations and recommendations on its organizational structure, services and service levels and staffing resources that are intended to:

• Contribute towards the effectiveness and efficiency of the Town’s operations;

• Enhance customer service excellence; and

• Assist the Town in its efforts to operate in an environment of fiscal responsibility, accountability and transparency.

B. Methodology

Our approach to the review involved the following phases.

Project Initiation

• An initial meeting was held with the Chief Administrative Officer (the ‘CAO’) to confirm the terms of the review including the objectives, deliverables, methodology and timeframes.

• Functional review teams were established to assist with the review of municipal services and the identification of potential opportunities. For the purposes of the review, the Town’s various functional units were grouped on the basis of service type, with a total of eight review teams established, as summarized on the following page.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 10

Study Overview

B. Methodology

• An initial meeting was held with representatives of the Town’s collective bargaining units to discuss the service delivery and operational review process

• Members of Council were interviewed to gain their perspective on the review, services provided by the Town and potential areas for focus.

Functional Team No.1 Functional Team No.2 Functional Team No.3 Functional Team No.4

• Teck Pioneer Residence • Parks and Recreation• Daycare• Crossing Guards

• Sanitation• Recycling• Planning• Engineering

• Roads• Waterworks

Functional Team No.5 Functional Team No.6 Functional Team No.7 Functional Team No.8

• Building Services• Cemetery• Landfill• Airport

• Administration• Clerks• Treasury

• Tourism• Economic Development• Museum• Heritage North

• Fire• Police• Property Standards

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 11

Study Overview

B. Methodology

Environmental scan

• Information concerning the Town’s operations, organizational structure, staffing and financial performance was reviewed and summarized to identify (i) the types of services provided; (ii) the Town’s approach to delivering these services; (iii) the associated level of resources (financial and personnel; (iv) performance outcomes; and (v) funding sources.

• Working sessions were held with the functional review teams to discuss the nature of the services provided and the associatedservice levels, the rationale for the Town’s involvement in the delivery of these services and the method of delivery.

Comparative analysis

• Discussions were held with Town representatives to determine appropriate municipal comparators that would be utilized during the course of the service delivery and operational review. Municipal comparators were selected based on the following considerations and the following communities were selected for inclusion in the comparative analysis:

• Single tier municipalities• Located in Northern Ontario• Similar population and households

Community Population Households

Kirkland Lake 8,493 4,738

Dryden 6,267 2,853

Elliot Lake 10,218 6,359

Fort France 7,952 3,816

Kapuskasing 7,249 4,094

Temiskaming Shores 10,400 4,400

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 12

Study Overview

B. Methodology

Comparative analysis

• Information concerning municipal services, operating costs, staffing levels, and other aspects of the comparator municipalities was obtained through interviews with the comparator municipalities and analysis of available documentation (including informationprovided by the municipalities’ websites and other information such as Financial Information Returns).

• Information concerning service levels for Ontario municipalities was also obtained from other sources, including the Ministry ofMunicipal Affairs and Housing and the Province of Ontario’s legislative and regulatory website.

Opportunity Identification

• Working sessions were held with the functional review teams to discuss potential opportunities to enhance efficiencies, reduce costs, generate additional non-taxation revenues and/or enhance customer service.

• Summaries of each opportunity were developed and reviewed with Town management to ensure the accuracy of the information presented, the reasonableness of the estimated savings and implementation issues and the potential strategies for implementation

Communication and Council direction

• Interviews were conducted with individual members of Council to discuss the results of our review, identify any additional information required on the part of Council and solicit the initial level of Council support for the recommendations contained within this report.

• Subsequent to the Council interviews, KPMG incorporated appropriate changes to the final report.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 13

Study Overview

Restrictions

This report is based on information and documentation that was made available to KPMG at the date of this report. KPMG has not audited nor otherwise attempted to independently verify the information provided unless otherwise indicated. Should additional information be provided to KPMG after the issuance of this report, KPMG reserves the right (but will be under no obligation) to review this information and adjust its comments accordingly.

Pursuant to the terms of our engagement, it is understood and agreed that all decisions in connection with the implementation ofadvice and recommendations as provided by KPMG during the course of this engagement shall be the responsibility of, and made by,the Town of Kirkland Lake. KPMG has not and will not perform management functions or make management decisions for the Town of Kirkland Lake.

This report includes or makes reference to future oriented financial information. Readers are cautioned that since these financial projections are based on assumptions regarding future events, actual results will vary from the information presented even if the hypotheses occur, and the variations may be material.

Comments in this report are not intended, nor should they be interpreted, to be legal advice or opinion.

KPMG has no present or contemplated interest in the Town of Kirkland Lake nor are we an insider or associate of the Town of Kirkland Lake or its management team. Our fees for this engagement are not contingent upon our findings or any other event. Accordingly, we believe we are independent of the Town of Kirkland Lake and are acting objectively

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 14

Town of Kirkland Lake Service Delivery and Operational Review

Corporate Overview

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 15

Corporate Overview

With a total population of just under 8,500, the Town is the eighth largest municipality in Northeastern Ontario (in terms of population), with 4,738 households located within the Town’s 263 km2 geographical area. In order to meet the needs of its residents, the Town employs 240 full and part-time employees and incurred $23.6 million in operating costs during 2015.

A. Organizational Structure

Formally, the Town’s operations are structured into four operating departments and Teck Pioneer Residence, each of which are headed by directors reporting to the CAO, who in turn reports to Council. At the present time, however, the CAO also acts as the Director of Administration and Finance and as such, has an additional five direct reporting functional units.

Mayor and Council

Chief Administrative Officer

Administration and Finance

Director of Physical Services

Director of Economic Development and

Tourism

Director of Community Services

Teck Pioneer Residence Executive Secretary

• Recreation• Aquatics• Daycare• Library• Crossing guards• Special events

• Treasury• Clerks• Animal control• Fire• Police – Special

constables

• Economic development

• Museum• Heritage North

• Roads• Waterworks• Engineering• Sanitation• Planning• Building services• Airport• Cemetery

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 16

Corporate Overview

B. Operating Expenditures

On an annual basis, the Town incurs approximately $27 million annual in operating expenditures, approximately half of which relates to employee wages and benefits. On average, the Town’s operating expenditures have increased an average of 3% per year from 2011 to 2014, with operating costs decreasing by 1.9% during 2015 due primarily to staff vacancies that were not filled during the year.

As noted above, contracted services represents the second largest category of operating costs. The largest single contract for the Town is for policing services with the Ontario Provincial Police ($2.87 million in 2015), with other major contracted services items consisting of the Town’s contract with the Ontario Clean Water Agency for the operation of its water and wastewater treatmentfacilities and equipment rentals.

(in thousands) 2011 2012 2013 2014 2015

Wages and benefits $12,960 $13,251 $13,648 $13,710 $12,971

Contracted services $4,514 $4,681 $5,498 $5,613 $5,630

Materials and supplies $4,633 $4,730 $4,970 $5,073 $5.304

External transfers $1,794 $1,823 $1,872 $1,899 $1,914

Interest on long-term debt $509 $472 $386 $376 $332

Total reported operating costs $24,410 $24,957 $26,374 $26,671 $26,151

Increase from prior year +2.2% +5.7% +1.1% -1.9%

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 17

Corporate Overview

In terms of operating expenditures, the Town’s salary costs of $13.7 million in 2014 are higher than the selected comparator municipalities, which generally report salaries of $7 million to $8 million. In large part, the Town’s higher salary costs are not considered to be reflective of inefficiency but rather its involvement in long-term care and childcare, which are typically provided by DSSAB’s and not directly by the comparator municipalities. In the case of Dryden, we note that their costs included policing salaries, which are provided by the OPP for the comparator municipalities. Excluding salary costs for long-term care ($5.0 million) and childcare ($0.5 million), the Town’s salary costs are generally consistent with the other selected municipalities.

$13.71

$6.62

$7.86

$13.60

$10.78

$7.98

0

2

4

6

8

10

12

14

16

Kirkland Lake TemiskamingShores

Kapuskasing Dryden Elliot Lake Fort Frances

Reported Salary Costs, In Millions (2014)

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 18

Corporate Overview

C. Funding Sources

During the 2015 fiscal year, the Town generated a total of $25.1 million to fund operating expenditures. Local funding sources (defined as taxes and user fees) accounted for $13.9 million in 2015, representing 56% of all revenue for the Town. The Town’s provincial funding under the Ontario Municipal Partnership Fund (‘OMPF’) remained constant over the past three years with the Town receiving $6.2 million on an annual basis. Overall, operating revenues have remained relatively consistent over the past three years withaverage growth of 0.2%.

Operating Revenues

(in millions) 2013 2014 2015 Change(2013-2015)

Average Annual Change

Taxes $9,407 $10,050 $10,878 $1,471 5.0%

User fees $3,138 $3,010 $3.066 $72 0.7%

Operating grants $4,085 $4,211 $4,124 $39 0.3%

OMPF $6,239 $6,239 $6,239 - -

Other revenue $2,103 $1,616 $787 $1,316 24.8%

Total $24,972 $25,126 $25,094 $122 0.2%

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 19

Corporate Overview

D. Taxation and Assessment

Municipal property taxes represent the largest single source of revenue for the Town, accounting for 40% of total revenues.

In Ontario, the allocation of municipal taxes among different property classes is influenced by a number of factors, the most significant of which we consider to be:

• Assessed values of the property classes, which are determined every four years by MPAC. Where properties experience a decrease in assessed values, these are considered immediately for the purposes of calculating property taxes. For those properties experiencing increases in assessed values, the increases are phased in over four years.

• Tax ratios, which distribute the burden of municipal taxes between different property classes and which are intended to reflect the distribution of taxes prior to the implementation of the property tax regime (fair value assessment). In order to manage the use of tax ratios and prevent the unfair shifting of taxes between classes, the Province has established maximum and minimum tax ratios, as well as other rules concerning how municipalities can change tax ratios.

It is important to recognize that within Ontario, there can be little to no correlation between property taxes and the level of services received. Similar to income taxes, municipal property taxes can be argued to be a progressive tax, whereby individuals with higher property values pay higher taxes on the basis that they can afford to do so. Similarly, industrial and commercial taxation levels are further impacted by tax ratios, which in most (but not all) cases assign a higher burden of taxes to non-residential properties vs. residential properties even where assessed values are the same.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 20

$- $500 $1,000 $1,500 $2,000 $2,500 $3,000

Elliot Lake

Kirkland Lake

Fort Frances

Temiskaming Shores

Dryden

Kapuskasing 2013

2014

2015

Corporate Overview

D. Taxation and Assessment

Among the comparator group selected for the purposes of this study, average residential property taxes per household in 2015 varied across the group with $680 separating the highest average residential taxes ( $2,480 in the Town of Kapuskasing) to the lowest average residential taxes in the City of Elliot Lake ($1,796). As noted below, the Town has the second lowest reported average taxes per household of the comparator group, although its rate of increase from 2014 to 2015 is the highest.

Average Residential Property Taxes

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 21

Corporate Overview

D. Taxation and Assessment

Among the comparator group selected for the purposes of this study, the Town has the lowest total assessment. Accordingly, assuming a consistent municipal levy across the comparator group, the Town will have the highest property tax rate of the selected municipalities. When examining the apportionment of assessment, the composition of the Town’s assessment is generally consistent with the comparator group. As noted below, the Town’s residential assessment is 75% of its total assessment whereas the comparators range from 68% (Kapuskasing) to 85% (Elliot Lake).

Total Assessment by Property Class, in Millions (2014)

$- $100 $200 $300 $400 $500 $600 $700 $800 $900

Kapuskasing

Elliot Lake

Fort Frances

Dryden

Temiskaming Shores

Kirkland Lake

Residential Mult-Residential Commercial Industrial Pipeline

68%

85%

80%

71%

79%

75%

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 22

Corporate Overview

D. Taxation and Assessment

The following is a breakdown of the Town’s residential properties, excluding vacant lots (which account for 617 tax accounts). The majority of the Town’s residential properties (69%) have an assessed value of $100,000 or less.

459

896

728

489

253193

Less than $50,000 $50,000 to $75,000 $75,000 to $100,000 $100,000 to $150,000 $150,000 to $200,000 More than $200,000

2,083 properties (69%) 935 properties (31%)

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 23

Corporate Overview

D. Taxation and Assessment

The following is a breakdown of the distribution of Town’s residential taxation, excluding vacant lots. The median residential taxation for single family dwelling in the Town is approximately $1,800, with the average residential taxation amounting to just over $2,300 per household. As noted below, 54% of the Town’s residents pay less than $2,000 a year in taxes, while a further 25% pay between $2,000 and $3,000 in taxes.

46

163

655

776

500

251

161130 108

62

166

Less than$500

$500 to$1,000

$1,000 to$1,500

$1,500 to$2,000

$2,000 to$2,500

$2,500 to$3,000

$3,000 to$3,500

$3,500 to$4,000

$4,000 to$4,500

$4,500 to$5,000

More than$5,000

1,640 properties (54%) 627 properties (21%)751 properties (25%)

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Corporate Overview

E. The Issue of Affordability

As noted earlier in our report, the Town has the lowest total assessment of the selected municipal comparators, which will contribute to a higher than average municipal tax rate. To demonstrate the impact of the Town’s low assessment on its tax rates, we have presented a hypothetical scenario involving an equal municipal levy ($10 million) for each of the municipalities included in thecomparative analysis. As summarized below, the Town has the third lowest residential levy under this scenario as its residential assessment percentage (75%) is the third lowest of the group. Notwithstanding what would appear to be a favourable position,however, its residential tax rate is actually the highest due to the fact that it has the lowest residential assessment. At the same time, however, the assumed residential tax per household is the second lowest of the comparator group.

We would suggest that, for the most part, residential taxes per household and not residential tax rates are a meaningful indicator of whether a community has an affordability concern. With respect to the Town, however, the relatively high taxation rates could be problematic for new home construction if the assessed value assigned by MPAC does not reflect the relatively low overall assessment in the community.

Since 2010, we understand that a total of 17 new homes have been constructed in the Town, with assessments ranging from the mid-$100,000 to mid-$300,000 range and an average assessment of $245,000 and average tax bill of just under $5,900. Given our understanding of construction costs for new residential properties, it would appear as though the assessed value of new homes inKirkland Lake is less than construction cost, with MPAC calculating assessments based on market conditions (i.e. discounted assessments).

Kirkland Lake Temiskaming Shores

Dryden Fort Frances Elliot Lake Kapuskasing

Assumed municipal levy $10,000,000 $10,000,000 $10,000,000 $10,000,000 $10,000,000 $10,000,000

Residential percentage 75% 79% 71% 80% 85% 68%

Residential levy $7,500,000 $7,900,000 $7,100,000 $8,000,000 $8,500,000 $6,800,000

Residential assessment $213,000,000 $634,000,000 $429,000,000 $387,000,000 $407,000,000 $256,000,000

Assumed residential tax rate 3.52% 1.25% 1.65% 2.07% 2.09% 2.65%

Assumed residential tax $1,582.95 $1,621.84 $1,976.61 $2,096.99 $1,336.69 $1,660.97

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Corporate Overview

F. Financial Position

Overall, the financial performance of the Town of Kirkland Lake suggests progress towards long-term financial sustainability from an operating perspective with the Town managing its operating expenditures and revenues over the past five years while making significant investments in municipal infrastructure in 2010 and 2014.

Over the past five years, the Town decreased its long-term debt by 29%. Similarly, the Town has managed its reserves and reserves funds over the same five year period. The Town has increased its reserves and reserves funds by $726,000 from 2010 to 2014 which represents an increase of 20.5% over that time period. This is the result of large investment into reserves in 2013.

$0.0

$10.0

$20.0

$30.0

$40.0

$50.0

$60.0

2010 2011 2012 2013 2014

Revenue Expenditures Differential

$-

$2.00

$4.00

$6.00

$8.00

$10.00

$12.00

2010 2011 2012 2013 2014

Reserves Debt

Reported Operating Results (In Millions) Debt and Reserves and Reserve Funds 2010-2013 (In Millions)

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Corporate Overview

The Town has reported a slight increase in working capital – defined as financial assets less financial liabilities excluding long-term liabilities – with total working capital reported as $3.99 million at the end of 2014. While the Town’s cash and temporary investments have decreased from $7.4 million in 2010 to $1.9 million in 2014, its long-term debt decreased by $3 million over the same period.

$0.0

$2.0

$4.0

$6.0

$8.0

$10.0

$12.0

2010 2011 2012 2013 2014

Cash, working capital and long-term debt (in millions)

Cash and investments Working capital Long-term debt

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Corporate Overview

Over the last five years, the Town has experienced an increase in its total taxes receivable, both in absolute value and as a percentage of the municipal levy. Since 2011, the Town’s taxes receivable have increased from $670,000 to $1,800,000, while the municipal levy increased by $1.7 million ($8.3 million to $10.0 million). As a percentage of the total levy, the Town’s current taxes receivable increased from just under 10% to approximately 19% of the municipal levy, while its total taxes receivable increased from 8% to 10% over the same period. We note that the increase in the Town’s taxes receivable balance is almost entirely due to three properties that are in arrears, with a total of $1 million of taxes outstanding. Given that Provincial legislation does not allow municipalities to take the most severe collection measures until taxes have been outstanding for three years, the Town is only now in the position to address the collection issue for these properties.

0%

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4%

6%

8%

10%

12%

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16%

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20%

$-

$200

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2011 2012 2013 2014 2015

Rec

eiva

ble

as

a p

erce

nta

ge

of

tota

l lev

y

To

tal T

axes

Rec

eiva

ble

(in

th

ou

san

ds)

Municipal taxes receivable

Total receivable

Current year receivable as apercentage of total levy

Total receivable as a percentage oftotal levy

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Corporate Overview

In comparison to the selected municipal comparators, the Town has the second highest level of taxes receivable of the comparator group, with total taxes receivable amounting to 17.2% of its total levy. With the exception of Dryden, the other comparator municipalities are reporting taxes receivable in the range of 4% to 6%, which would equate to a $1 million reduction in the balance of taxes receivable (and a corresponding increase in its cash position). This is equivalent to the amount outstanding for the three properties in arrears that were noted on the preceding page.

G. Forecasted Financial Performance

The Town’s asset management plan (completed in 2013) quantified the Town’s capital investment needs over the next five years (2017 to 2021) to be in the order of $30 million, or an average of $6 million per year. In comparison, the Town contributes approximately $2.3 million annually towards capital expenditures, resulting in an annual funding deficit of approximately $3.7 million per year. To a large part, the Town’s infrastructure deficit is due to two large infrastructure components – its pool and wastewater treatment plant –that are approaching the end of useful life. In addition, the Town’s infrastructure deficit is not inconsistent with other municipalities in Northern Ontario or Ontario in general. The requirement for asset management plans under the Municipal Infrastructure Investment Initiative has identified infrastructure deficits that are as large and even larger in municipalities across the Province. For example, the asset management plan for Dryden identified $248 million in required capital spending over a ten year period.

Kirkland Lake

Dryden Elliot Lake FortFrances

Kapuskasing Temiskaming Shores

Total taxes receivable (in thousands) $1,658 $3,057 $453 $783 $631 $797

Total municipal levy (in thousands) $9,633 $13,602 $10,781 $11,963 $11,602 $15,989

Taxes receivable as a percentage of municipal levy 17.2% 22.5% 4.2% 6.5% 5.4% 4.9%

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Corporate Overview

In addition to quantifying capital investment requirements, the asset management plan also provides a financing strategy for the Town that considers average annual increases of 2.3% per year in the Town’s municipal levy for the purposes of funding inflationary pressures on the Town’s operating costs, as well as a one-time 9% levy increase for the purposes of funding capital. Based on the current average residential taxes of $2,300 per household, this would result in a projected average per household tax of $2,500 by 2021 (excluding the one-time capital levy) or $2,700 per household if the 9% capital levy was adopted. To a large extent, these tax increases can be offset by:

• Reductions in tax levels resulting from the shift of wastewater funding from the municipal levy to user fees; and

• Increased taxation revenue (approximately $600,000 annually) resulting from the full assessment of rural properties that are currently taxed at a lower rate due to differences in municipal service levels.

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Town of Kirkland Lake Service Delivery and Operational Review

Departmental Overview

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Mayor and Council

A. Mandate

Council acts as the governance body for the Town. As defined under the Municipal Act, 2001, S.O. 2001, c.25 (the ‘Municipal Act’), Council’s role includes:

• representing the public and consider the well-being and interests of the Town;

• developing and evaluating the policies and programs of the Town;

• determining which services the Town provides;

• ensuring that administrative policies, practices and procedures and controllership policies, practices and procedures are in place to implement the decisions of Council;

• ensuring the accountability and transparency of the operations of the Town, including the activities of the senior management of the Town;

• maintaining the financial integrity of the Town;

• carrying out other duties of Council as required.

As a governance body, Council’s role is to establish corporate-level policies and programs that are then used by Town staff to deliver services in accordance with Council’s direction. As noted above, Council’s involvement in administrative and controllership aspects of the Town are limited to ‘ensuring that these are in place’. Section 227 of the Municipal Act goes on to indicate that the role of theofficers and employees of the Town is to ‘implement council’s decisions and establish administrative policies and procedures to carry out council’s decisions’ (emphasis added).

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Mayor and Council

B. Basis for Delivery

The establishment of a municipal council is a requirement of the Municipal Act, which is the primary legislation governing Ontario municipalities. Among other things, the Municipal Act:

• defines the role of council (Section 224);

• defines the role of the head of council (Section 225); and

• establishes the head of council as the chief executive officer and defines the role of chief executive officer (Section 226.1).

C. Organizational Structure

Council is comprised of the Town’s mayor and six councillors, all of which are elected on an at-large basis.

D. Financial Overview

The Town had total expenditures of $140,742 for Council during 2015, representing a decrease of $16,602 from the 2014 fiscal year. The decrease in expenditures occurred across various items including reductions in administrative costs (payroll and insurance) and reduced conference spending. Council remuneration represents the largest single expenditure item, amounting to $112,000 or 73% of total expenditures.

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Mayor and Council

E. Municipal Comparison

As noted below, the Town’s council size is consistent with other similar sized municipalities, all of which have seven member council. From the perspective of number of councillors per household and per capita, the Town’s council size is also consistent with the other comparator municipalities.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Council remuneration (including benefits) $108,880 $108,903 $102,904 5.5%

Sundry Payroll Costs $34,958 $39,595 $30,515 12.8%

Insurance $1,591 $1,697 $1,246 21.7%

Conferences and Seminars $8,949 $5,670 $4,047 54.8%

Office Expenses $6,269 $1,479 $2,030 67.6%

Total $160,647 $157,344 $140,742 12.4%

Kirkland Lake

Dryden Elliot Lake FortFrances

Kapuskasing Temiskaming Shores

Number of councillors (including mayor) 7 7 7 7 7 7

Number of councillors elected at large 6 6 6 6 6 4

Population 8,493 6,267 10,218 7,952 7,249 10,400

Number of households 4,738 2,853 6,359 3,816 4,094 4,400

Residents per councillor (excluding mayor) 1,416 1,045 1,703 1,325 1,208 1,733

Households per councillor (excluding mayor) 790 476 1,060 636 682 733

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Administration

A. Mandate

Chief Administrative Officer (CAO)

Pursuant to Section 229 of the Municipal Act, municipalities may (but are not required) to appoint a CAO. Notwithstanding the optional nature of this position, our experience demonstrates that many Northern Ontario municipalities including all municipalities within the comparator group have a dedicated CAO as opposed to sharing in either the Clerk or Treasury function. The concept of a Clerk-Treasurer within the Town’s organizational structure counters what is found in the municipal sector for municipalities of similar size to the Town of Kirkland Lake and reflect a position which appears to becoming less popular in the municipal sector as the treasury function continues to evolve and become more complex and as result, more time consuming.

Municipal Clerk

Under the provisions of the Municipal Act, the formal duty of the clerk includes:

• recording, without note or comment, all resolutions, decisions and other proceedings of the council;

• if required by any member present at a vote, recording the name and vote of every member voting on any matter or question;

• keeping the originals or copies of all by-laws and of all minutes of proceedings of the council;

• performing other duties required under the Municipal Act or under any other act; and

• performing other duties as are assigned by the Town.

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Administration

B. Basis for Delivery

CAO

As outlined in the Municipal Act, the role of the CAO is to exercise general control and management of the affairs of the Town for the purposes of ensuring the efficient and effective operation of the Town. In doing so, the CAO is tasked with implementing Council’s strategic direction and seeking guidance, approval and revisions to this direction where considered appropriate.

CAOs in communities of similar size to the Town’s tend to be more strategic in nature, focusing on policy development, strategic planning, communications and special projects, including major economic development initiatives unlike smaller municipalities where the CAO is typically operational in nature (i.e. directly involved in service delivery. Regardless, the size of a community does not necessarily restrict a CAO from shifting towards becoming strategic versus operational.

The CAO acts as the go-between for Council and staff and as such, is responsible for monitoring the activities and performance of the other members of the senior management team. The role of the CAO as the only direct report to Council is intended to preserve the distinction between governance and operations.

Inherent in this oversight role is both the requirement for the CAO to monitor major aspects of the Town’s operations and the need for the CAO to assess the performance of the direct reports and hold them accountable for their performance in achieving the strategic direction established by Council.

In addition to the CAO’s role within the Town, the CAO serves as the Director of Corporate Services and is responsible for oversight of the Town’s clerk, treasury, animal control, police (special constables) and fire services.

Clerks

Section 228 of the Municipal Act requires all municipalities to appoint a clerk.

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Administration

C. Organizational Structure

The position of CAO sits atop of the Town’s organizational chart and based on the Town’s current organizational chart, the CAO has seven direct reporting relationships and two indirect reporting relationships which the CAO assumes as the Director of CorporateServices.

Mayor and Council

Chief Administrative Officer

Teck Pioneer Residence

Executive Secretary

Director of Community

Services

Director of Physical Services

Municipal Clerk Treasurer Fire Chief

Director of Economic

Development and Tourism

Animal Control

Special Constables

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Administration

D. Financial Overview

The Town spent $415,434 in 2015 for its administration within the Town’s Corporate Services department, which represents a decrease of 5.1% from the previous year. Salaries and benefits represents the largest single expenditure item, amounting to $329,544 or 79% of total expenditures which is typically consistent with the provision of administrative services.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits $339,258 $347,090 $329,544 2.9%

Sundry Payroll Costs $1,210 $1,210 $1,001 17.2%

Materials and Supplies $28,258 $29,502 $23,045 18.4%

Conferences and Training $2,326 $7,651 $3,680 58.2%

Office Expenses $5,323 $2,224 $3,306 37.9%

Legal $1,500 $658 $4,766 217.7%

Insurance $34,446 $34,812 $35,262 2.4%

Contracted Services $5,670 $12,715 $13,599 139.8%

Advertising $1,202 $1,949 $1,231 2.4%

Total $419,193 $437,811 $415,434 0.9%

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Administration

E. Municipal Comparisons

The following is the comparative analysis for the entire administration department for the Town which includes CAO, clerks and treasury functions and its municipal comparator group. The Town’s operating costs per household are the lowest among the comparator group with the fewest fulltime equivalents.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Administration Costs $2,007,169 $3,313,045 $3,203,555 $2,342,737 $1,915,991 $2,819,671

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net Operating Costs per Household

$423.63 $1,161.60 $503.78 $613.92 $468.00 $640.83

Fulltime Equivalents 12.0 24.0 16.0 14.0 14.0 15.0

Wages and Benefits $1,320,186 $2,268,260 $1,809,397 $1,235,764 $1,054,611 $1,461,292

Wages and Benefits As a % of OperatingCosts

65.8% 68.4% 56.5% 52.7% 55.0% 51.8%

AdministrationCosts as a % of Total Operating Costs

7.6% 13.7% 14.4% 11.2% 9.3% 12.3%

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Treasury

A. Mandate

The Town’s Treasury department is responsible for all aspects of the Town’s financial management, including budgeting, levying and collecting taxes and water fees, transaction processing (cash receipts, cash disbursements, payroll), procurement, human resources and benefits administration, and financial planning and reporting.

B. Basis for Delivery

Pursuant to Section 286(1), all Ontario municipalities are required to appoint a treasurer “who is responsible for the handling of all financial affairs of the municipality on behalf of and in a manner directed by the council of the municipality”.

C. Organizational Structure

The Treasurer directly reports to the CAO as part of the Town’s Corporate Services department. The Treasurer sits atop of the organizational chart for Town’s finance department with eight positions directly reporting to the Treasurer.

Treasurer

Deputy Treasurer

Tax Collector Assistant Tax Collector

HR/Benefits Clerk Payroll Clerk AP Clerk AR Clerk/

Receptionist Water Clerk

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Treasury

D. Financial Overview

The Town spent $862,592 in 2015 for its finance function within the Town’s Corporate Services department, which represents an increase of 1.6% from the previous year but a decrease of 5.1% from the 2013 fiscal year. Salaries and benefits represents the largest single expenditure item, amounting to $749,295 or 87% of total expenditures which is typically consistent with the provision of financial services.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits $760,753 $740,296 $749,295 1.6%

Materials and Supplies $14,411 $15,569 $15,322 6.3%

Conferences and Training $6,090 $3,382 $6,916 13.5%

Office Expenses $21,292 $15,362 $17,894 16.0%

Legal $1,566 $1,353 $2,707 72.9%

Insurance $3,195 $3,227 $3,096 3.1%

Contracted Services $57,438 $26,728 $28,446 50.5%

Audit $44,474 $43,424 $38,916 12.5%

Total $909,219 $849,341 $862,592 5.1%

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Fire Services

A. Mandate

The Town’s Fire Department are responsible for ensuring the health and safety of residents through the provision of programs and services focusing on three areas:

• Education, including fire prevention and education programming in schools and public venues

• Prevention, including home inspections to ensure compliance with applicable legislation (e.g. residential smoke detectors) and non-residential inspections of specified properties on a quarterly, bi-annual and annual basis

• Suppression.

In addition to the above, Fire Department also contributes towards the health and safety of residents through:

• Medical response, with the Fire Department responding to medical assist calls where ambulances are not available within a specified timeframe or where the individual is classified as ‘vital signs absent’

• Vehicle extrications for motor vehicle accidents

• Situations involving hazardous materials

Fire Services also provides assistance to other municipalities and the Ministry of Natural Resources as required.

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Fire Services

B. Basis for Delivery

The Fire Prevention and Protection Act, 1997, S.O. 1997, c.4 (the ‘FPPA’) is the primary legislation impacting municipal fire services in Ontario. Pursuant to Section 2(1) of the FPPA, every municipality is required to:

• Establish a program in the municipality which must include public education with respect to fire safety and certain components of fire prevention; and

• Provide such other fire protection services as it determines may be necessary in accordance with its needs and circumstances.

While Section 2(2) of the FPPA requires municipalities to either (i) appoint a community fire safety officer or a community fire safety team; or (ii) establish a fire department, the size of the municipality and its associated fire safety risks requires a fire department.

Under the FPPA, the Town is responsible for determining the level of fire services provided within the community. While Section 2(7) of the FPPA permits the Office of the Fire Marshal and Emergency Management (‘OFMEM’) to ‘monitor and review the fire protectionservices provided by municipalities to ensure that municipalities have met their responsibilities’, the FPPA further states that the OFMEM can make recommendations to the council to address threats to public safety. Accordingly, the OFMEM cannot direct the Town to change its fire services. Ultimately, if a municipality does not adopt recommendations from the OFMEM or take compensating measures to address threats to public safety, the Province could make regulations establishing standards for fire protection services in a municipality.

C. Organizational Structure

The Town’s fire service operates as a composite force with a mix of fulltime and volunteer employees. The department is structured with a Fire Chief atop of the organization supported by three platoon chiefs. Currently, the Fire Department has 10 fulltime firefighters and a 24 person volunteer complement.

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Fire Services

D. Financial Overview

The Town spent $1.5 million in 2015 for fire services, which represents a decrease of 3.3% from the 2013 fiscal year. Salaries and benefits represents the largest single expenditure item, amounting to $1.3 million or 85% of total expenditures which is typically consistent with the provision of fire services.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits – Fulltime $1,355,366 $1,362,182 $1,284,790 5.2%

Wages and Benefits – Volunteer $83,998 $103,010 $79,397 5.5%

Materials and Supplies $41,274 $30,119 $30,333 26.5%

Training and Conferences $204 $6,048 $5,881 2,782.8%

Office Expenses $7,146 $4,414 $5,502 23.0%

Legal $10,335 $10,550 $18,026 74.4%

Insurance $14,737 $15,050 $16,197 9.9%

Contracted Services $14,684 $17,276 $28,845 96.4%

Vehicle Maintenance and Repair $13,380 $15,090 $15,279 14.2%

Building Maintenance and Repair $4,424 $4,645 $10,048 127.1%

Utilities $16,824 $16,228 $16,376 2.7%

Total $1,562,372 $1,584,610 $1,510,674 3.3%

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Fire Services

E. Municipal Comparisons

The following is the comparative analysis for the fire services for the Town and its municipal comparator group. The fire services compared are a mix of composite and volunteer based fire services. Excluding the comparators with volunteer based fire services, the Town’s fire operating costs per household are generally consistent with the comparator group.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing Temiskaming Shores

Nature of Fire Service Composite Volunteer Composite Composite Composite Volunteer

Fire Costs $1,585,251 $578,704 $1,542,669 $887,216 $1,571,603 $590,050

User Fees and Service Charges $24,173 - $12,189 $30,407 $1,694 $58,490

Cost Recovery 1.5% 0.0% 0.8% 3.4% 0.1% 9.9%

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net Operating Costs per Household

$329.48 $202.84 $240.68 $224.53 $383.47 $120.81

Wages and Benefits $1,465,056 $354,799 $1,397,251 $793,798 $1,190,031 $373,130

As a % of Operating Costs 92.4% 61.3% 90.6% 89.5% 75.7% 63.2%

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Police Services

A. Mandate

Police Services

Under Section 4 of the Police Services Act, “every municipality to which this subsection applies shall provide adequate and effective police services in accordance with its needs.”

The legislation provides what adequate and effective police services at a minimum for municipalities and that is:

• Crime prevention

• Law enforcement

• Assistance to victims of crime

• Public order maintenance

• Emergency response

B. Basis for Delivery

The Town contracts out police services and as part of the agreement with the Ontario Provincial Police, the Town is responsible for providing administrative support, court security and bylaw enforcement . The Town receives police services from the Ontario Provincial Police and its contract with the police service expires in 2017.

C. Organizational Structure

Not applicable based on the basis of service delivery.

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Police Services

D. Financial Overview

The Town had total expenditures of $3.3 million for police services in 2015. Police contract costs have decreased by nearly 5% from the 2014 fiscal year but expenditures increased by 9% in comparison to the 2013 fiscal year. OPP contract costs represent the largest single expenditure item which is consistent with municipalities who contract out police services.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

OPP Contract Costs $2,647,455 $3,037,011 $2,880,960 8.8%

Wages and Benefits – Other Policing Services $347,567 $395,766 $390,622 12.4%

Materials and Supplies $12,627 $11,633 $8,416 33.3%

Training and Conferences - $230 $436 -

Office Expenses $1,271 $1,764 $1,568 23.4%

Insurance $5,856 $6,502 $7,149 22.1%

Vehicle Maintenance and Repair $680 $3,258 $1,651 142.8%

Building Maintenance and Repair $1,914 $822 $2,226 16.3%

Utilities $14,481 $27,270 $24,972 72.4%

Total $3,031,851 $3,484,256 $3,318,000 9.4%

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Police Services

E. Municipal Comparisons

The following is the comparative analysis for the police services for the Town and its municipal comparator group. All of the municipalities compared receive police services from the Ontario Provincial Police (‘OPP’) with the exception of the City of Dryden which provides its own police services. Additionally, the Town of Kirkland Lake provides additional services with the use of special constables including bylaw enforcement within this department whereas the other municipalities have bylaw enforcement in other departments.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Police Service Delivery Model

OPP with Municipal Special

ConstablesMunicipal Service OPP OPP OPP OPP

Police Costs $3,436,307 $4,352,145 $3,547,470 $2,833,334 $2,334,594 $2,447,506

Households 4,738 2,853 6,359 3,816 4,094 4,400

Policing Costs per Household $722.70 $1,525.46 $557.87 $742.49 $570.25 $556.25

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Planning and Building Services

A. Mandate

Planning Services

The Town’s Planning Services division is responsible for municipal planning function, including:

• Overseeing the Official Plan and zoning by-law;

• Participating in Ontario Municipal Board meetings as required;

• Liaising with developers and consultants on land use planning matters; and

• Providing guidance on planning-related matters to other Town departments (e.g. Building Services).

Building Services

In Ontario, the Building Code Act and its regulation, the Ontario Building Code set out the rules for construction. The following describes what the two pieces of legislation deal with:

Building Code Act

• Governs the construction, renovation, change of use, and demolition of buildings;

• Provides specific powers for inspectors and rules for the inspection of buildings; and

• Allows municipalities to establish property standard by-laws.

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Planning and Building Services

A. Mandate

Building Services

Ontario Building Code – A Regulation of the Act

• Focuses primarily on ensuring public safety in newly constructed buildings, but also supports the government’s commitments toenergy conservation, barrier-free accessibility and economic development;

• Sets out objectives and requirements for new construction;

• Does not provide standards for existing buildings, with the exception of small on-site sewage systems; and

• Establishes the qualification and registration requirements in Ontario for certain building practitioners

Municipalities play a significant role in Ontario’s building regulatory environment, in that municipalities including the Town are required to appoint a chief building official and as many qualified inspectors as are needed to carry out their duties regarding Building Code enforcement. The responsibilities of those qualified personnel include:

• Review and issue building permits;

• Conduct inspections during construction to make sure work is in compliance with the Building Code and building permits;

• Set fees for building permits; and

• Enforce compliance through inspections and if necessary, issue orders (e.g., stop work orders and orders to comply)

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Planning and Building Services

B. Basis for Delivery

Planning Services

The Planning Act, R.S.O. 1990, c. P.13 (the ‘Planning Act’) establishes the responsibility for municipalities to:

• Make local planning decisions that will determine the future of their community;

• Prepare planning documents such as an official plan, community improvement plan and zoning by-laws; and

• Ensure planning decisions and planning documents are consistent with the Provincial Policy Statement and do conform or do notconflict with Provincial plans.

Building Services

Pursuant to Section 3.1 of the BCA, municipalities are mandated the responsibility to enforce the BCA and in doing so, are required to appoint a chief building officer and such inspectors under Section 3(2) of the BCA. Consistent with other Provincial legislation, the BCA does allow for collaboration and joint enforcement involving two or more municipalities (Section 3(3)).

C. Organizational Structure

The Town’s Planning and Building Services department is comprised of three full-time employees, with the Supervisor of Building and Planning Services reporting to the Director of Physical Services. A graphical depiction of the organizational structure is provided below.

Supervisor –Planning and Building/CBO

Manager of Planning Property Standards Officer/Deputy CBO

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Planning and Building Services

D. Financial Overview

The Town spent $204,661 in 2015 for planning and building services, which represents an increase of 9% from the 2013 fiscal year. Salaries and benefits represents the largest single expenditure item, amounting to nearly $195,000 or 95% of total expenditures which is typically consistent with the provision of planning and building services.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits $176,218 $186,560 $194,844 10.6%

Materials and Supplies $4,083 $3,660 $4,643 13.7%

Training and Conferences $672 $832 $1,554 127.9%

Office Expenses $1,016 $571 $575 43.4%

Insurance $653 $665 $680 4.1%

Vehicle Maintenance and Repair $4,734 $2,896 $2,365 50.0%

Total $187,376 $195,184 $204,661 9.2%

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Planning and Building Services

E. Municipal Comparisons

The following is the comparative analysis for planning and building services for the Town and its municipal comparator group. The Town’s net operating costs per household are consistent the comparator group. However, the Town’s level of cost recovery is thesecond lowest in the comparator group at nearly 23% whereas the average is 30%.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Planning and Building Costs $204,661 $134,590 $453,544 $151,309 $190,752 $235,362

Planning and Building Revenue $46,765 $25,000 $158,120 $54,500 $61,500 $85,000

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net Operating Costs per Household

$33.32 $38.54 $46.46 $25.36 $31.57 $34.17

Cost Recovery 22.8% 18.6% 34.9% 36.0% 32.2% 36.1%

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Roads

A. Mandate

Physical services is responsible for the maintenance of the City’s municipal road network, including traffic signals, sidewalks and laneways and also plows Town parking lots during the winter season. In addition to maintaining the road network, the Town’s stores and carpentry functions fall within the roads department.

B. Basis for Delivery

Section 44(1) of the Municipal Act establishes the Town’s responsibility to keep highways or bridges under its jurisdiction “in a state of repair that is reasonable in the circumstances”. Ontario Regulation 239/02: Minimum Maintenance Standards for Municipal Highways (which has been amended by Ontario Regulation 47/13) provides further clarification by establishing minimum maintenance standards for a range of road network maintenance activities, including but not limited to:

• Patrolling highways to monitor conditions

• Snow plowing

• Ice prevention (sanding and salting)

• Surface repairs, including potholes and surface cracking

Under Ontario Regulation 239/02, municipal roads are divided into one of six classes, with the categorization depending on the average annual daily traffic volume and the posted speed limit (see next slide). As noted on the following slides, maintenance standards will vary by class of road, with the standards decreasing (both in terms of response time and service level) as theclassification progresses from Class 1 to Class 5. Under the regulation, minimum maintenance standards do not apply to Class 6 roads.

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Roads

Classification of Roads Under Ontario Regulation 239/02

Average Annual Daily Traffic Speed Limit (kilometres per hour)

>90 81-90 71-80 61-70 51-60 41-50 <41

>15,000

12,000-14,999

10,000-11,999

8,000-9,999

6,000-7,999

5,000-5,999

4,000-4,999

3,000-3,999

2,000-2,999

1,000-1,999

500-999

200-499

50-199

<50

Class 1Class 2

Class 3

Class 4

Class 5

Class 6

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Roads

Minimum maintenance standards by class of road (selected standards only – not inclusive of all standards

Class

1 2 3 4 5 6

Maximum accumulation before snow clearing commences

2.5 cm 5.0 cm 8.0 cm 8.0 cm 10.0 cm

Min

imum

mai

nten

ance

sta

ndar

ds a

re n

ot e

stab

lishe

d fo

r C

lass

6

road

s

Minimum depth that snow must be cleared to 2.5 cm 5.0 cm 8.0 cm 8.0 cm 10.0 cm

Maximum time that snow clearing must be commenced once snow accumulates to maximum level

4 hours 6 hours 12 hours 16 hours 24 hours

Maximum time to treat icy roadway 3 hours 4 hours 8 hours 12 hours 16 hours

Maximum surface area of potholes on paved roadways before repairs are required

600 cm2 800 cm2 1000 cm2 1000 cm2 1000 cm2

Maximum depth of potholes on paved roadways before repairs are required

8 cm 8 cm 8 cm 8 cm 8 cm

Maximum time within which required pothole repairs are to be completed

4 days 4 days 7 days 14 days 30 days

Maximum dimension of cracks before repairs are required

5 cm width5 cm depth

5 cm width5 cm depth

5 cm width5 cm depth

5 cm width5 cm depth

5 cm width5 cm depth

Maximum time within which required crack repairs are to be completed

30 days 30 days 60 days 180 days 180 days

Maximum time within which to complete required streetlight repairs (three or more consecutive are not functioning)

7 days 7 days 14 days 14 days 14 days

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Roads

In addition to Ontario Regulation 239/20, a number of other Provincial and Federal acts and regulations also impact the operations of Transportation Services.

The issue of what constitutes minimum maintenance standards with respect to the prevention of icing has emerged as a major issuefor municipalities. Litigation continues to refine the specific definition of municipal responsibility for roads maintenance (e.g. Montani v. Matthews, 1996; Giuliani v. Halton, 2011), with significant financial costs to those municipalities that have been found to be non-compliant with the minimum maintenance standards. The potential financial risk to the Town in the event of non-compliance with minimum maintenance standards is compounded by:

• The presumption of liability on the part of the municipality, which places the onus on the Town to demonstrate that it was not at fault; and

• The presence of joint and several liability, which may result in the Town paying a higher portion of damages than its share of the associated liability.

C. Organizational Structure

The Town’s roads department is comprised of 18 full-time employees, with the Roads Foreman reporting to the Director of Physical Services. A graphical depiction of the organizational structure is provided below.

Roads Foreman

Mechanics(2)

Roads Subforeman (1)Truck Drivers (3)

Heavy Equipment Operators (4)Labourers (4)Pipelayer (1)Carpenter (1)

Trackless Operator (1)

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Roads

D. Financial Overview

The Town spent $3 million in 2015 for its road network, which represents an increase of 2.8% from the 2013 fiscal year. Salaries and benefits represents the largest single expenditure item, amounting to nearly $1.6 million or 51% of total expenditures with the remainder of the expenditures in materials and supplies (35%).

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits $1,583,767 $1,642,786 $1,558,470 1.6%

Materials and Supplies $897,969 $995,808 $1,072,150 19.4%

Training and Conferences $136 $1,665 $1,907 1,302.2%

Office Expenses $7,252 $4,500 $6,130 15.5%

Legal $0 $1,474 $27,161 -

Insurance $137,735 $141,201 $147,366 7.0%

Contracted Services $271,367 $220,343 $173,075 36.2%

Utilities $55,179 $45,193 $49,606 9.7%

Total $2,953,405 $3,052,970 $3,035,865 2.8%

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Roads

E. Municipal Comparisons

As noted below, the Town’s reported road costs are the highest among the municipal comparator group, amounting to approximately $16,600 per lane kilometre. In comparison, the average cost for the selected municipal comparators is approximately $8,300 per lane kilometre, although this average is significantly influenced by Temiskaming Shores which as a very low cost per lane kilometre due to both the size of its road network and the high proportion of gravel roads (which typically have a lower maintenance cost).

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Road costs $2,438,677 $1,722,306 $2,122,661 $1,957,849 $2,379,149 $1,958,502

Total Lane Kilometres 147 252 250 162 202 841

Operating Costs per Lane Kilometre

$16,589.63 $6,834.55 $8,490.64 $12,085.49 $11,777.97 $2,328.78

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Engineering

A. Mandate

The Town’s Engineering division as part of the Town’s Physical Services department is responsible for the provision of engineering and other technical support to Town departments, including project management, engineering design, quality control, including testing, for major projects, contract administration, surveying services, GIS support, asset management and procurement.

B. Basis for Delivery

The requirement for an engineering capacity is practical and not a regulatory requirement.

C. Organizational Structure

A graphical depiction of the division’s organizational structure, along with full-time staffing complement is provided below

Director of Physical Services

Secretary (Engineering and

Planning)

CET/SurveyorDesign/

Environmental Compliance Coordinator (EIT)

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Engineering

D. Financial Overview

The Town spent $431,923 in 2015 for engineering services, which represents a decrease of 23.5% from the 2013 fiscal year. Salaries and benefits represents the largest single expenditure item, amounting to slightly over $250,000 or 58% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits $361,077 $221,690 $252,023 30.2%

Materials and Supplies $15,589 $12,755 $18,634 19.5%

Training and Conferences $4,796 $958 $4,275 10.9%

Office Expenses $3,918 $4,089 $3,098 20.9%

Insurance $1,427 $977 $1,627 14.0%

Contracted Services $38,718 $69,537 $53,692 38.7%

Utilities $139,088 $168,571 $98,574 29.1%

Total $564,613 $468,577 $431,923 23.5%

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Engineering

E. Municipal Comparisons

The following is the comparative analysis for engineering services for the Town and its municipal comparator group. The Town’s operating costs per household for the provision of engineering is the highest in the comparator group. This appears to be a reflection of the level of service/internal capacity built by the Town to which the other comparator municipalities have not.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Fulltime Equivalents 2.5 1.0 1.0 1.0 0.5 1.0

Position(s)

CET/SurveyorDesign/

EnvironmentalCoordinator

Shared Secretary

Engineering Technician

Engineering Consultant

EngineeringTechnician

General Manager of Public Works –

CET designation

EngineeringTechnician Intern

Operating Costs $431,923 Not specified $184,830 $28,755 Not specified Not specified

Households 4,738 2,853 6,359 3,816 4,094 4,400

Operating Costs per Household $91.16 - $29.07 $7.53 - -

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Airport

A. Mandate

The Kirkland Lake Airport provides infrastructure for air transportation without scheduled air service. The Airport’s main usage is directly related to medivac transportation. In addition to medivac services, the airport also has Ministry of Natural Resources and Forestry activity and private users associated the mining sector. The certified facility provides fuel service, offers private hangar rentals and hosts military exercises.

B. Basis for Delivery

There is no regulatory requirement for Ontario municipalities to operate airports and unlike most municipal services, the legislation governing airport operations is Federal as opposed to Provincial.

C. Organizational Structure

The Airport employs a total of one fulltime position – airport attendant and the Town’s GIS manager also serves as the airport’s supervisor.

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Airport

D. Financial Overview

The Town spent $274,699 in 2015 for the Kirkland Lake Airport, which represents an increase of 28% from the 2013 fiscal year. Salaries and benefits represents the largest single expenditure item, amounting to slightly over $112,000 or 41% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits $92,867 $102,330 $112,430 21.1%

Materials and Supplies $48,633 $34,658 $68,742 41.3%

Aviation Fuel $33,027 $29,960 $49,104 48.7%

Training and Conferences $0 $1,754 $1,780 -

Office Expenses $6,522 $6,336 $6,386 2.1%

Insurance $15,302 $15,534 $15,894 3.9%

Contracted Services $6,155 $25,058 $11,669 89.3%

Utilities $12,039 $17,718 $8,694 27.8%

Total $214,345 $233,348 $274,699 28.2%

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Airport

E. Municipal Comparisons

The following is the comparative analysis for municipal airports for the Town and its municipal comparator group. All of the municipalities compared have a municipal airport with three of the comparators having airports with scheduled air services (Dryden, Fort Frances and Kapuskasing). The Town’s airport costs are consistent with the municipal comparators who operate airports without scheduled service.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Year Round Operations Yes Yes Yes Yes Yes Yes

Scheduled Air Service No Yes No Yes Yes No

Airport OperatingCosts $233,308 $752,065 $393,205 $579,023 $967,815 $55,181

Revenues $114,987 $226,754 $305,877 $511,651 $329,875 -

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net Operating Cost per Household

$24.97 $184.13 $13.73 $17.66 $155.82 $12.54

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Sanitation

A. Mandate

The Town’s Physical Services division is responsible for the water distribution and wastewater collection networks. The Ontario Clean Water Agency (‘OCWA’) is responsible for the operation and maintenance of the Town’s water and wastewater treatment facilities.

B. Basis for Delivery

Under the Municipal Act, there is no requirement for municipalities to maintain drinking water systems. Where municipalities choose to maintain a drinking water system, the provisions of the Safe Drinking Water Act, 2002, S.O. 2002, c.32 (‘SDWA’) and related regulations apply, most notably Ontario Regulation 188/07: Licensing of Municipal Drinking Water Systems, Ontario Regulation 169/03: Water Quality Standards and Ontario Regulation 170/03: Drinking Water Systems.

C. Organizational Structure

The Town’s waterworks department is comprised of eight fulltime employees: a waterworks foreman who reports directly to the Director of Physical Services and has nine full-time employees who report to the foreman.

Director of Physical Services

Waterworks Foreman

Waterworks Staff(7)

Waterworks Subforeman

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Sanitation

D. Financial Overview

The Town spent $1.8 million in 2015 for the sanitation services, which represents an increase of 89% from the 2013 fiscal year. Contracted services represents the largest single expenditure item, amounting to $917,608 or 50% of total expenditures, which is consistent given OCWA has been contracted to operate the water and wastewater treatment facilities.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Wages and Benefits $300,785 $363,854 $219,322 27.1%

Materials and Supplies $54,538 $61,841 $82,378 51.0%

Office Expenses $6,043 $4,528 $4,648 23.1%

Insurance $34,900 $35,183 $34,417 1.4%

Contracted Services $401,904 $686,293 $917,608 128.3%

Utilities $171,906 $223,251 $574,265 234.1%

Total $970,076 $1,374,950 $1,832,638 88.9%

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Sanitation

E. Municipal Comparisons

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Water TreatmentService Delivery Model

OCWA Municipal Service Municipal Service OCWA Municipal Service OCWA

Wastewater Treatment Service DeliveryModel

OCWA Municipal Service Municipal Service OCWA OCWA OCWA

Distribution and Collection Service Delivery model

Municipal Service Municipal Service Municipal Service Municipal Service Municipal Service Municipal Service

Operating Costs $3,117,980 $2,766,808 $2,851,203 $3,468,113 $3,118,475 $2,935,531

Revenue $1,975,963 $4,472,341 $3,481,898 $5,187,081 $2,679,053 $278,295

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net OperatingCosts per Household

$241.03 ($597.80) ($99.18) ($450.46) $107.33 $603.92

Cost Recovery 63.4% 161.6% 122.1% 149.6% 85.9% 9.5%

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Waste Management

A. Mandate

Physical Services department is responsible for the management of the Town’s solid waste and recyclables collection contract and the operation of the Town’s landfill.

B. Basis for Delivery

There is no requirement under the Municipal Act for municipalities to collect solid waste or maintain landfill operations. However, where a municipality chooses to do so, the provisions of the Environmental Protection Act, R.S.O. 1990, c.E.19 and Ontario Regulation 232/98: Landfilling Sites (‘EPA’) apply.

C. Organizational Structure

Solid waste and recyclable collection is a contracted service. The Town’s landfill employs two fulltime employees – a landfill attendant who reports to the Town’s cemetery foreman who is also responsible for the landfill.

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Waste Management

D. Financial Overview

The Town spent $929,597 in 2015 for waste management, which represents an increase of 12% from the 2013 fiscal year. Based on the nature of the service delivery, contracted services represents the largest single expenditure item, amounting to $686,352 or 74% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $656,255 $706,993 $686,352 4.5%

Wages and Benefits $115,858 $172,187 $162,979 40.7%

Materials and Supplies $45,730 $62,691 $24,732 45.9%

Office Expenses $900 $786 $771 14.3%

Insurance $612 $625 $640 4.6%

Landfill Closure Costs $10,000 $205,900 $50,000 400.0%

Legal $0 $1,960 $3,953 -

Total $829,355 $1,151,142 $929,567 12.1%

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Waste Management

E. Municipal Comparisons

The following is the comparative analysis for the provision of solid waste management service including garbage collection, recycling programs and landfill operation for the Town and its municipal comparator group. All of the municipalities compared contract out solid waste management services but vary in the level of revenues associated with the service. The Town’s net operating costs and cost recovery are consistent with the municipal comparators, although its landfill operating hours per week (54) are the highest of the comparator group.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Service DeliveryModel

Contracted Service

Contracted Service

Contracted Service

Contracted Service

Contracted Service

Contracted Service

Operating Costs $929,567 $938,700 $926,285 $829,417 $658,105 $1,407,378

Revenue $430,739 $977,450 $166,000 $678,339 $41,850 $599,690

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net OperatingCosts per Household

$105.29 ($13.58) $119.56 $39.59 $150.50 $183.57

Cost Recovery 46.3% 104.1% 17.9% 81.8% 6.4% 42.6%

Number of landfills 1 1 1 1 1 1

Operating hours per week 54.0 44.0 43.0 47.0 49.0 40.0

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Teck Pioneer Residence

A. Mandate

Teck Pioneer Residence is an 81-bed municipal facility that provides long-term care to residents. Under the terms of the Long-Term Care Homes Act, 2007, S.O. 2007, c.8 (the ‘LTCHA’), Teck Pioneer Residence is required to deliver a range of mandated services, including:

• Nursing services, including the presence of at least one registered nurse on a 24/7 basis;

• Personal support services;

• Restorative care;

• Recreational and social activities;

• Dietary services and hydration;

• Medical services;

• Access to religious and spiritual practices;

• Accommodation services, including housekeeping, laundry and maintenance; and

• Volunteer programs.

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Teck Pioneer Residence

B. Basis for Delivery

While the LTCHA requires Southern Ontario municipalities to establish and maintain a municipal home, the requirement for a municipal home is optional for northern municipalities.

Within Ontario, municipal homes represent the minority of both long-term care facilities and beds. A recent publication by the Ontario Association of Non-Profit Homes and Services for Seniors (‘OANHSS’) indicates that municipal homes account for only 17% of long-term care homes in Ontario and 21% of long-term care beds.

In at least one instance – the F.J. Davey Home in Sault Ste. Marie – a municipality has chosen to discontinue municipal support of a long-term care home in favour of a not-for-profit model that does not involve municipal support.

C. Organizational Structure

TPR AdministratorTPR Business Office

Coordinator

Assistant Director of Care

Coordinator of Residence Programs

Director of Environmental

Support Services

Coordinator of Dietary Services

Registered Nurses

Registered Practical Nurses, Podiatry

Nurse

Healthcare Aides

Dietary AidesHousekeeping Aides

Laundry Aides

Maintenance Coordinator

Maintenance Helper

Restorative Care Aides

Activity Aides

Volunteers

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Teck Pioneer Residence

D. Financial Overview

The Town spent $5.5 million in 2015 for services related to the operation of Teck Pioneer Residence, which represents an increase of 4% from the 2013 fiscal year. Based on the nature of the service delivery, wages and benefits represents the largest single expenditure item, amounting to $4.5 million or 82% of total expenditures.

E. Municipal Comparisons

The other municipalities selected for comparison do not directly operate long-term care facilities and as such, a comparison of the level of financial support is not available. However, we have included an analysis of performance level indicators (which can be an indicator of service levels) on the following page.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $93,504 $94,582 $79,298 15.2%

Wages and Benefits $4,423,357 $4,512,669 $4,490,415 1.5%

Materials and Supplies $546,382 $600,672 $654,505 19.8%

Office Expenses $16,638 $12,064 $11,993 27.9%

Insurance $19,370 $19,682 $19,838 2.4%

Utilities $155,674 $172,565 $172,456 10.8%

Training and Education $12,883 $8,336 $7,341 43.0%

Legal $1,571 $4,231 $23,103 -

Total $5,269,379 $5,424,801 $5,458,949 3.6%

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For the purpose of our analysis, the following service level indicators were selected:

• Antipsychotic Drugs – The percentage of long-term care home residents without psychosis using antipsychotic medication

• Pressure Ulcers – The percentage of long-term care home residents who developed a new stage 2 to 4 pressure ulcer or had an existing pressure ulcer that worsened to stage 2, 3, or 4

• Falls – The percentage of long-term care home residents who fell

• Physical restraints – The percentage of long-term care residents who were physically restrained daily

As noted below, Teck Pioneer Residence reported quality indicators that were generally lower than the average for both the North East Local Health Integration Network and the Province of Ontario.

Teck Pioneer Residence does not control admissions of residents; rather the Northeastern Ontario Community Care Access Centre isresponsible for admissions and waitlist management. To a large extent, the quality indicators for Teck Pioneer Residence do notreflect quality of care but rather:

• Residents with dementia (including but not limited to Alzheimer's Disease), which require higher levels of anti-psychotic drugs and the restraint of residents (which leads to pressure ulcers);

• The absence of mental health or allied dementia services in the immediate vicinity of Kirkland Lake, which results in the use of Teck Pioneer Residence as the primary care provider for individuals with dementia; and

• The suspicion of the quality of reporting by long-term care facilities.

Teck Pioneer Residence

Home Anti-PsychoticDrugs

Pressure Ulcers Falls Physical Restraints

Teck Pioneer Residence 35.7% 2.5% 9.1% 16.8%

North East Local Health Integration Network 26.5% 3.5% 15.3% 10.1%

Province of Ontario 27.3% 3.1% 14.8% 7.4%

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Child Care

A. Mandate

The Kirkland Lake Day Care Centre is a municipally owned and operated child care facility which is licensed under the Child Care and Early Years Act and provides a full range of services to the community including:

• Full and part-time day care for infants to age 5 years;

• Before and after school care for Kindergarten students;

• Limited before and after school care for school-aged children; and

• Socialization program

B. Basis for Delivery

There is no legislated requirement for a municipality to operate a child care facility. Many municipalities choose not to provide the service and allow for other community organizations to do so.

C. Organizational Structure

The Kirkland Lake Day Care Centre’s supervisor reports to the Director of Community Services and oversees the Centre’s 10 fulltime and 2 part-time staff.

Day Care Supervisor

ECE AssistantsEarly Childhood Educators

Cook

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Child Care

D. Financial Overview

The Town spent $625,079 in 2015 for the operation of the municipal day care, which represents a decrease of 3.5% from the 2013 fiscal year. Based on the nature of the service delivery, wages and benefits represents the largest single expenditure item, amounting to $556,958 or 89% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $4,521 $3,754 $3.532 21.9%

Wages and Benefits $571,755 $501,259 $556,958 2.6%

Materials and Supplies $60,512 $47,320 $53,630 11.4%

Office Expenses $795 $406 $403 49.3%

Insurance $1,939 $1,975 $2,128 9.7%

Training and Education $212 $882 $1,508 611.3%

Utilities $7,840 $7,922 $6,920 11.7%

Total $647,574 $563,518 $625,079 3.5%

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Child Care

E. Municipal Comparisons

The following is the comparative analysis for child care services for the Town and its municipal comparator group. Only the City of Dryden and Town of Fort Frances directly provide child care services. The City of Elliot Lake, the Town of Kapuskasing and the City of Temiskaming Shores do not own and operate child care facilities. While the Town does not operate its child care services at full cost recovery similar to the Town of Fort Frances, the Town of Kirkland Lake provides child care services at lower net operating cost than the City of Dryden but with lower recovery of its costs.

Kirkland Lake Dryden Fort Frances

Child Care Operating Costs $625,079 $1,732,490 $1,440,290

Revenues $527,525 $1,639,710 $1,440,290

Households 4,738 2,853 3,816

Net Operating Cost per Household $20.59 $32.52 $0.00

Cost Recovery 84.4% 94.6% 100%

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Parks and Recreation

A. Mandate

The Town’s Community Services department is responsible for the operation and delivery of recreational and community based activities. The majority of the Town’s recreational services are delivered in the Joe Mavrinac Community Centre. The Town’s recreational maintenance is also a responsibility of the Town’s Community Services department. The Joe Mavrinac Community Centre houses the following services:

• Arena;

• Indoor swimming pool;

• 2 squash courts; and

• Fitness centre which includes an aerobic room and a weight room.

Beyond the physical infrastructure at the Joe Mavrinac Community Centre, the Town also offers a variety of recreational programming including aquatics, a summer day camp, cross-country skiing and snowshoeing, sports fields, parks (including splash parks, dog parks, Kinross park) and running/walking trail programs.

B. Basis for Delivery

The provision of parks and recreation services (either through programming or access to recreational facilities) is not legislated and as such, represents a discretionary (although expected) municipal service.

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Parks and Recreation

C. Organizational Structure

The Town’s parks and recreation services is comprised of 12 fulltime employees and 3 part-time employees with the use of studentemployees to provide lifeguard and front desk attendant services.

Director of Community Services

Aquatics/Recreation Coordinator

Maintenance Coordinator

Business Office Coordinator Fitness Coordinator

LifeguardsRecreation staff Operators (4) Custodians Front Desk

Attendants (2)

Crossing Guards (6)

Festival CommitteeTrails Committee

Recreation Committee

Fitness InstructorsPersonal trainers

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Parks and Recreation

D. Financial Overview

The Town spent $1.7 million in 2015 for its parks recreation services which includes the operations of its municipal complex (arena, pool, and fitness centre) which represents an increase of 4% from the 2013 fiscal year. Based on the nature of parks and recreation services being staff intensive, wages and benefits represent the largest single expenditure item, amounting to $1.1 million or 64% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $76,528 $45,920 $45,454 40.6%

Wages and Benefits $971,730 $1,060,295 $1,070,985 10.2%

Materials and Supplies $180,274 $180,397 $181,142 0.5%

Office Expenses $7,640 $3,747 $3,477 54.5%

Insurance $83,673 $85,772 $86,706 3.6%

Utilities $289,210 $245,057 $289,091 0.1%

Training and Education $3,256 $691 $1,392 57.2%

Total $1,612,311 $1,621,879 $1,678,247 4.1%

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Parks and Recreation

E. Municipal Comparisons

The following is the comparative analysis for the provision of parks and recreation services for the Town and its municipal comparator group. For the purposes of the comparative analysis, all of the municipalities compared operate at least one ice pad at its recreational complexes (Fort Frances and Dryden have two ice pads at their respective complexes and Temiskaming Shores operates two municipal arenas), all operate a municipal indoor swimming pool and all except Elliot Lake and Temiskaming Shores house thesefacilities in one complex facility.

The net operating costs for the Town’s recreation facilities is the second lowest among the comparator municipalities. The Town’s rate of cost recovery is the highest within in the comparator group at 46.0%.

Recreational Facilities

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Operating Costs $1,219,825 $1,525,845 $1,015,901 $1,110,332 $1,334,940 $1,233,974

Revenue $561,067 $667,988 $435,635 $463,029 $346,466 $325,038

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net OperatingCosts per Household

$139.04 $300.69 $91.25 $169.63 $241.44 $206.58

Cost Recovery 46.0% 43.8% 42.9% 41.7% 26.0% 26.3%

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Library

A. Mandate

The goal of the Teck Centennial Library is “to enrich the lives of Kirkland Lake residents by promoting literacy, and by providing access to recreational materials and information in a welcoming environment that fosters connections with others in the community.”

Basis for Delivery

The operations of the Teck Centennial Library are established under the Public Libraries Act and the library is governed by a separate Board with one representative from the Town’s municipal Council.

C. Organizational Structure

The library interacts with the Town through its Board and the library staff report to the Chief Librarian, who is the only the fulltime position within the library’s organizational structure. The remainder are part-time employees and students.

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Library

D. Financial Overview

The Town’s library under the stewardship of the Teck Centennial Library Board spent $285,128 in 2015, which represents an increase of 7.6% from the 2013 fiscal year. The Teck Centennial Library Board develops and adopts its own budget for the library’s operations and wages and benefits represent the largest single expenditure item, amounting to $198,505 or 70% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $17,452 $21,501 $18,549 6.3%

Wages and Benefits $194,319 $208,940 $198,505 2.2%

Materials and Supplies $32,219 $32,983 $46,635 44.7%

Office Expenses $3,712 $3,276 $2,397 35.4%

Insurance $3,273 $3,381 $3,399 3.8%

Utilities $13,692 $12,722 $15,495 13.2%

Training and Education $295 $92 $148 49.8%

Total $264,972 $282,895 $285,128 7.6%

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Library

E. Municipal Comparisons

The following is the comparative analysis for library services the Town and its municipal comparator group. For the purposes of the comparative analysis, all of the municipalities compared operate one library site. The Town’s net operating costs are the lowest in the comparator group. The level of cost recovery is consistent with the comparator group and the Public Libraries Act restricts a library’s ability to recover costs through user fees.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Operating Costs $282,856 $317,958 $408,143 $604,239 $251,550 $482,493

Revenue $6,318 $14,375 $5,687 $40,116 $4,235 $22,216

Households 4,738 2,853 6,359 3,816 4,094 4,400

Net OperatingCosts per Household

$58.37 $106.41 $63.29 $147.83 $60.41 $104.61

Cost Recovery 2.2% 4.5% 1.4% 6.6% 1.7% 4.6%

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Museum

A. Mandate

The Town operates the Museum of Northern History located at the Sir Harry Oakes Chateau. The museum features a number of ongoing series of exhibits and special shows throughout the year.

The Museum’s mandate is based on the following principal objectives:

• The Museum will ensure that the integrity of the Sir Harry Oakes Chateau (a designated heritage site) is maintained both as an artifact and a building, while providing education and cultural programs and facilities and other such activities as are compatible with the function of a public historical museum.

• The Museum will celebrate and reflect the community recognizing its personality and ethnic diversity.

• The Museum will foster pride in the community by educating the community about itself.

• The Museum will make a contribution to the economic, social, cultural, and educational life of Kirkland Lake.

B. Basis for Delivery

Museum services are discretionary in nature and are not required to be delivered under legislation or regulation.

C. Organizational Structure

Reporting through the Director of Economic Development and Tourism, the Museum of Northern History has two fulltime employees –the museum curator and a facilities administrator and three part-time employees (20 hours per week).

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Museum

D. Financial Overview

The Town spent $206,233 in 2015 for services associated with the Museum of Northern History, which represents a decrease of 15% from the 2013 fiscal year. Wages and benefits represent the largest single expenditure item, amounting to $134,583 or 65% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $19,877 $18,393 $19,189 3.5%

Wages and Benefits $173,671 $111,580 $134,583 22.5%

Materials and Supplies $18,034 $22,093 $27,864 53.7%

Office Expenses $4,304 $2,455 $1,642 61.8%

Insurance $8,116 $8,438 $8,564 5.5%

Utilities $17,543 $12,334 $14,391 18.0%

Total $241,545 $175,293 $206,233 14.6%

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Museum

E. Municipal Comparisons

The following is the comparative analysis for the operation of a municipal museum for the Town and its municipal comparator group. For the purposes of the comparative analysis, all of the municipalities compared operate a museum site with the exception of the City of Temiskaming Shores. The Town’s net operating costs are consistent with the comparator group and the level of cost recovery is second highest in the comparator group.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Operating Costs $206,233 $117,420 $156,827 $192,387 $63,566 N/A

Revenue $59,644 $36,700 $21,410 $45,938 $2,500 N/A

Households 4,738 2,853 6,359 3,816 4,094 N/A

Net OperatingCosts per Household

$30.94 $28.29 $21.30 $38.38 $60.41 N/A

Cost Recovery 28.9% 31.3% 13.7% 23.9% 3.9% N/A

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Heritage North

A. Mandate

Originally named Hockey Heritage North, the former hockey based exhibit hall now operates under the name Heritage North and is a conference and event centre. The facility has a large banquet hall, boardrooms and other space available for rent for a variety of events.

B. Basis for Delivery

The operation of Heritage North is discretionary in nature and are not required to be delivered under legislation or regulation.

C. Organizational Structure

Reporting through the Director of Economic Development and Tourism, Heritage North has two fulltime employees – a facilities administrator and an events coordinator.

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Heritage North

D. Financial Overview

The Town spent $684,379 in 2015 for the operation of Heritage North which represents an increase of 14% from the 2013 fiscal year. Unlike other areas of the Town’s operations, repayment of the initial loan for the facility’s construction represents the largest single expenditure item, amounting to $378,489 or 55% of total expenditures.

E. Municipal Comparisons

Not applicable – Other municipal comparators do not own and operate a facility similar to Heritage North.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $15,276 $16,511 $14,336 6.2%

Wages and Benefits $122,222 $88,306 $187,733 53.6%

Materials and Supplies $20,550 $11,828 $36,238 76.3%

Office Expenses $2,844 $1,538 $1,180 58.5%

Insurance $14,759 $15,124 $14,965 1.4%

Loan and Interest Payments $378,343 $378,295 $378,489 0.1%

Utilities $45,364 $31,201 $51,438 13.4%

Total $599,358 $542,803 $684,379 14.2%

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Economic Development and Tourism

A. Mandate

The Town of Kirkland Lake’s Economic Development and Tourism department is responsible for the promotion and support of economic and community development initiatives approved by Council. The responsibilities include:

• Developing and implementing strategic plans to guide Kirkland Lake’s economic and community development;

• Conducting project planning, administration and management;

• Liaison with provincial and federal government agencies on issues and initiatives that impact on the economic future of Kirkland Lake;

• Marketing the community to prospective investors and tourists;

• Providing basic research and information analysis on local conditions to prospective investors; and

• Working with other municipal departments and extra-Corporate organizations such as community interest groups, government agencies and businesses on projects that will contribute to making Kirkland Lake a better place to live, work, play, invest and visit.

Additionally, the Town’s Information Technology and corporate communications staff are part of this department.

B. Basis for Delivery

Economic development and tourism services are not required under any legislation and as such, represents a discretionary (although expected) municipal service.

C. Organizational Structure

The department is overseen by the Director of Economic Development and Tourism. There are three other fulltime employees withinthe department including communications coordinator, information systems manager and a marketing intern.

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Economic Development and Tourism

D. Financial Overview

The Town spent $320,051 in 2015 for economic development and tourism activities, which represents a decrease of 31% from the 2013 fiscal year. Based on the nature of the service delivery, wages and benefits represents the largest single expenditure item, amounting to $203,462 or 63% of total expenditures.

Operating Costs 2013 Actual 2014 Actual 2015 Actual 13-15 Change

Contracted Services $83,588 $27,109 $42,415 49.3%

Wages and Benefits $252,973 $290,087 $203,462 19.6%

Materials and Supplies $74,924 $52,353 $58,150 22.4%

Office Expenses $3,041 $942 $971 68.1%

Insurance $591 $632 $502 15.1%

Loan and Interest Payments $50,666 $90,000 $15,000 70.4%

Total $465,783 $461,123 $320,501 31.3%

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Economic Development and Tourism

E. Municipal Comparisons

The following is the comparative analysis for economic development and tourism for the Town and its municipal comparator group. All of the municipalities compared undertake economic development and tourism activities but vary in how they deliver the service. Two comparators provide a separate corporation with an annual contribution for economic development activities – the City of Dryden and the Town of Kapuskasing. The Town’s contribution towards economic development and tourism is consistent with the comparator group.

Kirkland Lake Dryden Elliot Lake Fort Frances Kapuskasing TemiskamingShores

Delivery Model Municipal Service EconomicDevelopment Corporation

Municipal Service Municipal Service Economic Development Corporation

Municipal Service

Operating Costs $320,501 $179,680 $482,173 $187,895 $250,000 $325,898

Households 4,738 2,853 6,359 3,816 4,094 4,400

Operating Costsper Household $67.64 $62.98 $75.83 $49.24 $61.06 $74.07

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Town of Kirkland Lake Service Delivery and Operational Review

Key Themes

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Key Themes

During the course of our review, a number of themes emerged concerning both positive aspects to the Town’s operations and areas of potential improvements (which support the rationale for the service review and its focus on enhancing the efficiency of the Town’s operations), which we have summarized below.

1. Town management appears to be focused on cost containment and tax minimization

During the course of our review, we note that the Town’s overall approach to municipal operations appears to be focused on cost containment, with the overriding goal of maintaining costs within the approved municipal budget. Examples of management’s focuson cost containment and tax minimization include:

• The allocation of personnel between different departments. In a number of different instances, Town employees are assigned shared responsibilities across functions, eliminating the risk of excess staffing;

• A systemic approach to determining user fees. In our experience, municipalities vary in their approach to establishing user fees. Many municipalities will adjust their user fees by the rate of inflation (approximately 3%) on an annual basis without reviewing the operating costs of providing the service while also taking into account the future capital needs of the associated infrastructure. Based on information shared during the review, the Town appears to approach recreational user fees in a manner that considers the operating and capital costs associated with the service. In addition, the Town has established non-resident user fees for recreational services, which addresses the issue of non-residents utilizing municipal services that are funded partially through municipal taxes.

• The consideration of tax policy scenarios that attempt to provide for a reasonable and fair allocation of the municipal levy. We understand that as part of the 2016 municipal budget process, the Town contemplated changes to property ratios, the intention of which was to address a perceived under assessment of certain non-residential property classes and provide for a better allocation of the municipal levy between residential and non-residential taxpayers.

• Where programs are established, the Town has developed practical criteria for eligibility. For example, financial support for sports tourism requires applicants to demonstrate that the event will result in incremental visits to the community, thereby justifying the Town’s involvement.

• The Town has entered into shared service arrangements with other organizations, most notably the Kirkland and District Hospital,which allows it to reduce operating and capital costs.

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Key Themes

2. The Town’s approach to financing wastewater services significantly impact municipal tax levels

As noted earlier in our report, the Town continues to fund wastewater services through the municipal levy as opposed to user fees. This is inconsistent with the other municipalities included in the comparative analysis, which rely on user fees to a much greater extent to fund wastewater services. As noted below, the Town currently funds 4.5% of wastewater operating costs through user fees, compared to other municipalities that fund between 21% and 180% of operating costs through user fees (municipalities with user fees in excess of 100% of operating costs also fund a portion of capital costs through user fees).

Given the significant difference in wastewater user fees between the Town and other municipalities, any comparison of municipal tax levies should consider the fact that wastewater costs account for approximately 10% of the Town’s municipal levy, whereas other communities have a much lower reliance on taxes for wastewater services.

We understand that the Town will be shifting towards a greater reliance on user fees to fund wastewater services, with the expectation that this will result in a reduction of the municipal levy, as noted on the following page.

(In Thousands) User Fees Operating Costs Differential Percentage Funded Through User Fees

Kirkland Lake $61 $1,358 ($1,297) 4.5%

Dryden $2,205 $1,222 $983 180.4%

Elliot Lake $1,813 $1,524 $289 119.0%

Fort Frances $2,492 $1,885 $607 132.2%

Kapuskasing $845 $1,627 ($782) 51.9%

Temiskaming Shores $147 $706 ($559) 20.8%

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Key Themes

3. Taxation levels are also impacted by discretionary services

As identified in our report, there are a number of services currently provided by the Town that are (i) discretionary in nature, with no legislative or regulatory requirement for the Town’s involvement; or (ii) funded to a higher degree than other municipalities. Examples of discretionary services that are either not provided or funded to a lesser extent by other (but not all) municipalities or include the following:

- Teck Pioneer Residence – tax support of $770,000 in 2015 (7.4% of municipal levy)

- Heritage North – tax support of $602,000 in 2015 (5.7% of municipal levy)

- Museum operations – tax support of $152,000 in 2015 (1.5% of municipal levy)

- Childcare operations – tax support of $63,000 in 2015 (0.6% of municipal levy)

Scenario (based on 2015 budgeted amounts) Decrease in Municipal Levy(in thousands)

Decrease in Municipal Levy

(percentage)

ResidentialTax Rate

Current scenario – – 2.391069%

User fees fund 20% of wastewater costs (next lowest municipality) ($206) 1.97% 2.343965%

User fees fund 50% of wastewater costs ($516) 4.93% 2.273189%

User fees fund 75% of wastewater costs ($773) 7.37% 2.214847%

User fees fund 100% of wastewater costs ($1,031) 9.84% 2.155788%

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Key Themes

4. Aspects of the Town’s operations are characterized by inefficiencies and potential internal control weaknesses

The results of our review have identified instances where the Town’s activities involve manual processes, duplication of efforts and insufficient internal controls. Some examples identified during the course of our review include:

• The Town’s policies with respect to fuel usage by municipal vehicles requires employees to complete slips that list vehicle number, the amount of fuel used and odometer readings, which are then to be summarized to provide a perpetual inventory (i.e. runningtotal) of fuel inventory. The Town’s policies further require fuel tanks to be dipped in order to compare the amount of fuel on hand to the perpetual inventory, with discrepancies investigated. Notwithstanding these policies, we observed that slips were not fully completed at the time that vehicles are fueled and were not used for reconciliation purposes, precluding the maintenance of aperpetual inventory system. As the Town does not maintain a perpetual inventory system for fuel, it is unable to determine the extent, if any, of losses due to the personal use of municipal fuel.

• The Town’s current processes for user fees involves staff within the various functional departments (e.g. parks and recreation) preparing customer invoices for services rendered. However, these invoices are not sent to the customers but rather are forwarded to another employee within Town who is responsible for preparing a final invoice based on the information listed on the initial invoice, which represents a duplication of efforts.

• The Town is currently in the process of implementing purchase orders, the intention of which is to ensure that purchases are appropriately authorized prior to individuals committing the Town to an expenditure. However, we note that the proposed purchase order system may permit individuals to approve purchases in excess of their authorization levels, thereby precluding the effectiveness of the system.

• The Town’s payroll processes include the use of manual processes to track certain information as opposed to reliance on the Town’s payroll system.

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Town of Kirkland Lake Service Delivery and Operational Review

Opportunities for Consideration

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Opportunities for Consideration

This section of our report outlines potential opportunities that could be considered by the Town as a means of addressing the findings from our review. The majority of the opportunities identified from the review fall into one of three categories:

• Changes to services and service levels;

• Changes to the Town’s approach to funding municipal services; and

• Organizational changes to staffing and job functions that will support the Town’s delivery of services

Pursuant to the provisions of the Municipal Act, matters involving identifiable individuals (s.239(2)(b)), the proposed pending acquisition or disposition of land (s.239(2)(c)), and/or labour relations or employee negotiations (s.239(2)(d)) can be discussed during a closed session of Council due to the sensitive nature of the matters involved. KPMG has requested that opportunities meeting these conditions be included in a separate report for presentation to Council during closed session. As such, this report does not include opportunities relating to organizational and staffing matters.

We believe that opportunities will differ based on the nature of the approval required for implementation. Specifically, we suggest that some opportunities – those that are purely operational in nature – could be implemented by management without Council’s explicitapproval on the basis that these are operational matters and fall within management’s discretion. Other opportunities – for example those involving major changes to staffing – are considered to be more strategic in nature and as such, would likely require Council approval prior to implementation. Ultimately, the distinction between operational and strategic opportunities rests with the Town, recognizing that Council’s role is that of a governance body.

The potential opportunities for consideration follow.

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Reduce Landfill Operating Hours

Currently, the Town’s landfill operates Monday to Friday, 8:00 am to 6:00 pm and Saturday, 8:00 am to 12:00 pm, with no differentiation between winter and summer hours. With a total of 54 operating hours per week, the Town provides the highest level of service (in terms of operating hours) of the selected municipal comparator group, which other municipalities providing between 40 and 49 hours per week (average of 45 hours per week).

As a means of reducing operating costs and providing a level of service that is consistent with other similar municipalities, the Town may wish to consider reducing its landfill operating hours, either through:

• The introduction of a reduced operating schedule in winter months; or

• The overall reduction of operating hours on a year-round basis.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 101

Establish an Appropriate Rate for Non-Residential Waste Collection

We understand that the Town currently provides solid waste collection for non-residential customers, including industrial, commercial and institutional properties as well as large multi-residential properties and that its new contract for waste collection includes the continuation of this service. We note, however, that municipalities typically do not provide solid waste collection to non-residential customers (including large multi-residential properties) but rather require these customers to make arrangements with third party providers.

Given that the Town has entered into a contract that includes the provision of waste collection services to non-residential customers, we do not believe that it can discontinue this service at the present time. We understand that the Town is currently in the process of establishing a user fee for this service and consideration should be given to determining the user fee with reference to market rates for similar services.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 102

Establish a Formal Communications Policy

During the course of our review, we noted that the Town does not appear to have corporate communications and social media communications policies in place. As a result, there are multiple points of contact for municipal services such as various social media pages without any corporate coordination. In addition to risk of contradictory messaging, the absence of a formal communications policy can result in a duplication of effort as multiple Town personnel may be involved in the same activities.

Policies such as these are considered to be municipal best practice and assist in the delivery of effective and efficient municipal services where the community and beyond has the opportunity to inform themselves as to the Town’s activities.

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Establish a Phased Approach to Full Cost Recovery for Wastewater ServicesAs noted earlier in our report, the Town currently finances the majority of its wastewater costs through the municipal levy, which has resulted in:

• A higher level of municipal taxes than comparable communities that fund wastewater services through user fees (with the differential representing as much as 10% of the municipal levy or approximately $210 per household; and

• An order by the Ontario Municipal Board to reduce taxes for certain areas of the Town where wastewater services are not available, which has impacted the level of taxation revenue as well as the allocation of the levy within the Town.

We understand that the Town is currently moving towards a full-cost recovery system for water services. In contemplation of this change in funding model, the Town may wish to consider:

• Establishing a wastewater rate that is determined as a percentage of the customer’s water billing (either flat or metered). Thedetermination of the wastewater rate percentage should reflect the budgeted wastewater costs as a percentage of water costs;

• Establishing a schedule for additional wastewater fees that would be invoiced in addition to the regular wastewater billings;

• Utilizing a five-year phase in period for full cost recovery whereby the Town increases the percentage of costs funded through user fees by 20% per year. This will provide a transition period for ratepayers to adjust to full-cost recovery; and

• Approaching major non-residential taxpayers who may not receive wastewater services (and as such may benefit from the transition to full cost recovery) for some form of transitional financial support (e.g. donation) to mitigate the impact of the transition on residential taxpayers.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 104

Establish Full Cost Recovery for Building Inspection Services

Under Section 7 of the Ontario Building Code Act, municipalities are provided with the authority to establish fees for building services and associated permits and provided with the ability to operate respective building departments at full cost recovery.

In 2015, the Town of Kirkland Lake generated $26,327 in building permit revenues while spending $446,773 within its Planning and Building department in 2015, resulting in a cost recovery rate of 6%. Establishing a full cost recovery structure would allow the Town to reduce its municipal levy by as much as 3% assuming full cost recovery for planning and building inspection services.

While the Town may not wish to consider full cost recovery for building inspection services, consideration could be given to increasing the level of cost recovery to a defined target (for example, 50% of costs). Should the Town wish to pursue this opportunity, it may wish to consider establishing a phase-in period (for example, three years) to allow for a transition from the current to the contemplated rate recovery structure.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 105

Establish Differential Ice Rental Rates for Shoulder Season

Under its current operating model, the Town provides ice rental times at the Joe Mavrinac Complex in early August and based on need, the ice is typically removed by the beginning of April. In some cases, municipalities will charge a “shoulder season” rate which is higher than their normal user fees for the months of August and September and any ice beyond the month of March. The rationale behind charging these increased fees is the operational costs for maintaining an ice surface in those months are higher as a result of warmer temperatures.

The Town may wish to consider the implementation of increased user fees for ice at the complex for the months that fall outside of typical ice operations to provide for a higher level of cost recovery during the shoulder season.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 106

Reduce Maintenance Levels at the Municipal Airport

The Town owns and operates its municipal airport and maintains its runway to the national certification standard, which is a requirement for airports with scheduled air service. However, the Town currently does not have scheduled flight service and thelikelihood of securing regular scheduled air service is extremely low. As such, the Town’s current maintenance requirements for the airport exceeds the actual level required.

The Town may wish to consider a reduction in maintenance levels to a standard that is consistent with the requirements for medical related flights (i.e. Ornge) and the Ministry of Natural Resources and Forestry, which we understand is significantly lower than the current standard. We anticipate that the financial impacts associated with the change in service will be reflected in both the operating and capital costs associated with the airport.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 107

Address Process Inefficiencies

The results of our review noted a number of instances where the Town’s internal processes are characterized by inefficiencies and potential weaknesses from an internal control perspective. We understand that the Town is currently in the process of revising its policies to provide for greater operational efficiency as well as to address potential internal control risks and suggest that the Town consider the of following:

• The elimination of duplication of efforts identified in connection with the Town’s invoicing processes, with only one Town employee completing invoices.

• The extension of purchase orders to all functional units within the Town, with:

• Functional units required to utilize purchase orders for larger, non-recurring transactions;

• The finance department undertaking a match between invoices and purchase orders to ensure that all purchases are either (i) appropriately approved prior to commitment; or (ii) invoices without purchase orders fall within a pre-defined list of exceptions; and

• The finance department reviewing the authorization of purchase orders and invoices to ensure that the individual approving the purchase order and invoice has the appropriate authority to do so.

• A review of and adjustment to the Town’s purchasing and procurement policy/by-law to ensure that:

• Approval levels are appropriate given the size of the Town;

• The Town’s conflict of interest policy is sufficiently worded to avoid the risk of individuals purchasing from family members orotherwise receiving a personal benefit;

• An appropriate approval process is adopted for sole source/single source procurements, which may include the requirement for all sole/single source procurements below a certain dollar value (e.g. $25,000) to be approved by the CAO, with sole/single source procurements above this amount approved by Council;

• The requirement for all Town procurements to be advertised on an electronic bidding site (e.g. Biddingo), thereby ensuring that all potential bidders have the opportunity to propose. Currently, some Town opportunities (but not all) are advertised on Biddingo; and

• The requirement for the Treasurer to report to Council annually with respect to compliance with the procurement policy.

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. 108

Address Process Inefficiencies (continued)

• The elimination of duplicate efforts and manual record keeping in connection with the Town’s payroll processing function

• The use of procurement cards for selected Town employees as a means of reducing the number of low-volume invoices processed

• The establishment of a formal inventory reconciliation process and system of associated controls over fuel utilization by Town personnel

© 2016 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

kpmg.ca

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From: Erin Buchmann [mailto:[email protected]]

Sent: Tuesday, September 13, 2016 1:20 PM To: Jo Ann Ducharme

Subject: Sept 30th

My name is Erin Buchmann and I am currently teaching indigenous Studies at KLDCS. This year my senior class is making it their goal to reach out to the community and invite people in to the school to become more involved with our projects, in particular with our Indigenous Studies programs. On September 30th it is Orange Shirt Day. Here is an excerpt from their website: Orange Shirt Day is a legacy of the St. Joseph Mission (SJM) residential school commemoration event held in Williams Lake, BC, Canada, in the spring of 2013. It grew out of Phyllis’s account of having her shiny new orange shirt taken away on her first day of school at the Mission, and it has become an opportunity to keep the discussion on all aspects of residential schools happening annually. The date was chosen because it is the time of year in which children were taken from their homes to residential schools, and because it is an opportunity to set the stage for anti-racism and anti-bullying policies for the coming school year. Orange Shirt Day is also an opportunity for First Nations, local governments, schools and communities to come together in the spirit of reconciliation and hope for generations of children to come. Orange Shirt day has become recognized and celebrated Canada wide. At the moment we are busy preparing events for this day at our school. We are ordering shirts with the attached logo as well buttons. We are hoping to have community members come in to the school on this day and we would like to encourage everyone to wear orange. I am writing to you for 2 reasons: 1) we are wondering if anyone at the town or on council would like to order a shirt with us 2) would anyone be available to come to the school as a town representative and participate in some of our activities on this day? Thank you! Erin Buchmann

Updated May 2014

Open Closed

R E P O R T TO C O U N C I L Meeting Date: 9/20/2016 Report Date: 8/30/2016

Decision Requested:

Yes

No

Direction Only

Priority:

Type of Meeting:

Presented by: enter presenters name Department: enter department

Report Title

Proposed New Building By-Law

Recommendations

THAT Council pass By-Law 16-063 and repeal The Building By-Law 94-049

Budget Implications

None

Background

Since the passing of the original By-law there have been several new Building Codes provincially implemented (one every 5 years) and some changes to the Building Code Act. In 2006, the Building Code went through major changes to become objective based and renumbered the entire code. In 2012, the code expanded to reflect better definitions relating to type of permits (otherwise known as classes of permits) and require additional consideration for existing building.

The new proposed By-Law consolidates these changed sections which have been added or amended. We also reflected suggestions from other municipalities and dealt with concerns from builders to reflect office procedures such as refund processes.

Options / Discussions Specific changes to the by-law include - update definitions, Section 3 -explanations of classes of permits, Section 4 -building code references (throughout) -existing buildings Section 7 -payment of fees and refunds Section 9 and 10 -introduction of Severability Section 15 It is therefore requested that Council consider approved and passing the By-Law as submitted.

High Low

Updated May 2014

Other Departments Consulted and Affected

None

Attachments

Proposed Building By-law 16-063

CAO Comments

The Corporation of the Town of Kirkland Lake

BY-LAW NO. 16-061

A Bylaw to Authorize the Mayor and Clerk to Execute Documents related

to the sale of a property located at 145 Government Road West to Winchester Real Estate Investment Trust Limited

WHEREAS the Municipality passed By-law 09-064; a procedural by-law for the purposes of the sale or other disposition of real property, on August 10, 2009; WHEREAS the procedural by-law was in force on the date of the sale or disposition of the property described as Township of Teck, Part of Mining Claim 1557, TER297, Part 31, Parcel 9893 CST (145 Government Road West); WHEREAS the Municipality declared Township of Teck, Part of Mining Claim 1557, TER297, Part 31, Parcel 9893 CST (145 Government Road West) as surplus land on June 7, 2016; WHEREAS the Municipality provided a public notice of the Town’s intent to sell or dispose of the property at the September 6, 2016 Council meeting; WHEREAS the Municipality has received an offer to purchase land described as Township of Teck, Part of Mining Claim 1557, TER297, Part 31, Parcel 9893 CST (145 Government Road West); AND WHEREAS the Purchaser is not in arrears on property taxes or been in tax registration in the last 10 years, and has no outstanding accounts owed to the Town of Kirkland Lake; NOW THEREFORE THE COUNCIL OF THE CORPORATION OF THE TOWN OF KIRKLAND LAKE ENACTS AS FOLLOWS: The Mayor and Clerk be and they are hereby authorized to execute all documents related to the sale of the land described as Township of Teck, Part of Mining Claim 1557, TER297, Part 31, Parcel 9893 CST (145 Government Road West) to Winchester Real Estate Investment Trust Limited for $250,000, plus legal costs. READ a first, second and third time, enacted and passed this September 20, 2016.

Tony Antoniazzi, Mayor

Jo Ann Ducharme, Clerk

THE CORPORATION OF THE TOWN OF KIRKLAND LAKE

By-Law No. 16-062

Being a By-Law to deem Lots 42 and 43 part of Registered Plan M109T not to be registered

(Hartling – 8 Federal Avenue)

WHEREAS Section 50(4) of the Planning Act, R.S.O. 1990, Chapter P.13,

authorizes a municipality to designate any plan of subdivision or part

thereof that has been registered for eight years or more as not being a

plan of subdivision for subdivision control purposes;

AND WHERAS it is deemed expedient in order to control adequately the

development of land in the municipality that a By-law be passed pursuant

to the said Section 50;

NOW THEREFORE BE IT RESOLVED THAT THE COUNCIL OF THE

CORPORATION OF THE TOWN OF KIRKLAND LAKE ENACTS AS

FOLLOWS:

1. The plans of subdivision or parts of plans of subdivision described

as follows are hereby designated to be plans of subdivision or parts

thereof which shall be deemed not to be registered plans of

subdivision for the purposes of Subsection 3, of Section 50 of the

Planning Act, R.S.O. 1990 Chapter P.13:

Lots 42 and 43, Plan M109T, Parcels 3994 and 4091

READ a first time, second and third time, enacted and passed this 20th day of September, 2016.

Tony Antoniazzi, Mayor

Jo Ann Ducharme, Clerk

Additional Information:

8 Federal Avenue

The applicants have gone through the consolidation process in 2008 for the purpose of

extending a carport onto the adjacent property to the east. The consolidation was issued

by the lawyers and land registry without the Deeming By-law, which is typically legally

required. The applicants are proceeding with the Deeming By-law at this time to

recognize the actual merging of the lots from a municipal perspective.

THE CORPORATION OF THE TOWN OF KIRKLAND LAKE BY-LAW NO. 16-063

Being a By-Law under the Building Code Act,

respecting Construction, Demolition, Plumbing, Change of Use Permits and Inspections

Whereas Section 7.(1) of the Building Code Act, 1992, S. O. 1992 c.23 as amended authorizes Council to pass certain by-laws respecting construction, demolition, plumbing and change of use permits, inspections and related matters.

Now Therefore, The Council of the Corporation of the Town Of Kirkland Lake enacts as follows:

Section 1. Short Title

1.1 This By-Law may be cited as “The Building By-Law”.

Section 2. Adoption of the Ontario Building Code

2.1 The Ontario Building Code is hereby adopted and shall apply to all buildings, structures, plumbing or matters in the town of Kirkland Lake as regulated by the provisions of the Building Code.

Section 3. Definitions

3.1 For the purposes of this By-Law, the following definitions and interpretations shall govern:

3.1.1 "Act" means the Building Code Act 1992, S.O. 1992 , c.23 including

amendments thereto.

3.1.2 “Applicable Law” as defined in Div A 1.4.1.3 of the Building Code.

3.1.3 “Applicant” means the owner of a building or property who applies for a permit or any person authorized by the owner to apply for a permit on the owners behalf, or any person or corporation empowered by statute to cause the demolition of a building or buildings and anyone acting under the authority of such person or corporation.

3.1.4 “Architect” means an architect as defined in Division A, Article 1.4.1.2 of the

Building Code.

3.1.5 “as constructed plans" means as constructed plans as defined in Division A, Article 1.4.1.2 of the Building Code.

3.1.6 "building" means a building as defined in Section 1 (1) of the Act.

3.1.7 "building Code" means the regulations made under Section 34 of the Act.

3.1.8 “Chief Building Official" means the Chief Building Official appointed by Council

under section 3 of the Act for the purpose of enforcement of the Act.

3.1.9 “construct” and “construction” means construct as defined in section 1.(1) of the Act.

3.1.10 “demolish” means demolish as defined in Section 1 (1) of the Act.

3.1.11 “designer” means the person responsible for the design.

3.1.12 "farm building" means a farm building as defined in Division A, Article 1.4.1.2 of

the Building Code.

Bylaw 16-063 Building Bylaw Page 2 of 11

3.1.13 “inspector” means an inspector appointed under section 3 of the Act.

3.1.14 "permit" means written permission or written authorization from the Chief Building Official to perform work regulated by this by-law and the Act.

3.1.15 “permit holder” means the owner to whom a permit has been issued or, where

a permit has been transferred, the new owner to whom the permit has been transferred.

3.1.16 “professional engineer” means a professional engineer as defined in Division A,

Article 1.4.1.2 of the Building Code.

3.1.17 "plumbing" means plumbing as defined in section 1(1) of the Act.

3.1.18 “Town” means The Corporation of The Town of Kirkland Lake.

3.1.19 “valuation of proposed work” means the completed value of all construction or work related to the building, including all finishes, roofing, electrical, plumbing, drains, heating, air-conditioning, fire extinguishing systems, elevators and any other equipment and all materials, overhead, professional and related services, current monetary worth of all contributed labour and an evaluation of work by own forces.

3.1.20 “work” means construction or demolition or both of a building or part thereof,

as the case may be. 3.2 Any work or terms not defined in this by-law shall have the meaning ascribed to them in

the Act or the Building Code Section 4. Classes of Permit

4.1 In all cases, the issuance of a permit is based on the criteria as set out in section 8 of the Act.

4.1.1. Building Permit - includes construction of a new building or structure and also includes: alteration, moving, repair, extensions, and enlargements, of construction value renovations, alterations and or reconstruction to buildings or structures, heating, ventilation, air conditioning systems, wood stove, siding and masonry installations.

4.1.2. Demolition Permit includes - Partial or total demolition of a building or structure.

4.1.3. Plumbing Permit includes - New installation, alterations, or extensions to the

plumbing system.

4.1.4. Partial Permit - When in order to expedite work, approval of a portion of the building or project is desired prior to the issuance of a permit for the complete project, application shall be made and fees paid for the partial work. Complete plans and specification covering the portion of the work for which immediate approval is desired shall be filed with the Chief Building Official. Where a permit is issued for part of the building or project, this shall not be construed to authorize construction beyond the plans for which approval was given nor that approval will be necessarily be granted for the entire building or project and such applications are at risk of the applicant.

4.1.5. Conditional Permit includes - Conditional permits as permitted under subsection 8(3) of the Act.

4.1.6. Change of Use Permit - As per subsection 10(1) of the Act, no person shall change the use of a building or part of a building (even though no construction is proposed)

Bylaw 16-063 Building Bylaw Page 3 of 11

that would result in an increase in hazard as determined under the Building Code unless the Chief Building Official has issued a permit.

4.1.7. Restricted Permit includes – Hoarding, temporary buildings or structures.

4.1.8. Signs as per Div A Section 1.3

4.1.9. Revised Permit- If the current permit holder is proposing major changes to a project a new revised permit may be required to accommodate the additional work.

4.1.10. Occupancy Permit - The permit holder or authorized agent shall notify the Chief Building Official or his designate official of the completion of a building for which an occupancy permit is required as per Division C SubSection 1.3.3.

4.2 The following work is exempt from requiring a permit;

4.2.1 Further to the exclusion in section 1(2) and structures less than 10 square meters

not include plumbing in the Act and Div C 1.3.1.1. of the Building Code, the following work is also exempted from requiring a building permit. Underground structures including fuel tanks, residential re-shingling (to include metal roofs), residential windows and doors replacement of same size or smaller, replacement of residential siding, the construction of residential decks less than 0.6 m in height from grade level measured at any point. and any pool not covered under Div. B 3.11 of the building code.

4.3 Revision to permits:

4.3.1 After the issuance of a permit under the Act, notice of any material change to a

plan, specification, document or other information on the basis of which the

permit was issued, must be given in writing to the Chief Building Official

together with the details of such change which is not to be made without his or

her written authorization .

Section 5. Requirements for Applications

5.1 To obtain a permit, the owner or an agent authorized in writing by the owner shall file an application in writing by completing a prescribed form available at the office of the Chief Building Official.

5.2 Every application for a permit shall contain the following information unless otherwise

permitted by the Chief Building Official:

5.2.1 Where application is made for a building permit under subsection 8(1) of the Act, the application shall: 5.2.1.1 identify and describe in detail the work and occupancy to be covered

by the permit for which application is made.The Chief Building official or his designate reserves the rights to request the information in the form of a building matrix;

5.2.1.2 describe the land on which the work is to be done, by a description

that will readily identify and locate the building lot; 5.2.1.3 include complete plans and specifications as described in this by-law

for the work to be covered by the permit 5.2.1.4 show the use(s) and proposed use(s) for which the premises are

intended and for all parts of the building; 5.2.1.5 state the “valuation of proposed work” as defined and be

accompanied by the required fee;

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5.2.1.6 state the names, addresses and telephone numbers of the owner,

architect and/or engineer, where applicable, or other designer or constructor;

5.2.1.7 be accompanied by a building matrix, reflecting all design criteria is

related to Kirkland Lake and the Building Code; 5.2.1.8 be accompanied by a written acknowledgment of the owner that he

has retained an architect or professional engineer to carry out the design and field review of the construction where required by the Building Code;

5.2.1.9 be accompanied by a written acknowledgment by professionals of

their commitment to design and general, and; 5.2.1.10 be signed by the owner or his or her authorized agent who shall

certify the truth of the contents of the application.

5.2.2 Where application is made for a demolition permit under subsection 8(1) of the Act, the application shall:

5.2.2.1 contain the applicable information required by 5.2.1 of this By-Law,

5.2.2.2 when Division C 1.2.2.3 of the Building Code applies, retain a

professional engineer to undertake a general review of the project during demolition. The retained professional shall include any and all necessary structural design characteristics of the building and the method and time of the demolition;

5.2.2.3 when requested, be accompanied by satisfactory proof that arrangements have been made with the proper authorities for the cutting off and plugging or all water, sewer, gas, electric, telephone or other utilities and services.

5.2.3 Where application is made for a conditional permit under subsection 8(3) of the

Act, the application shall: 5.2.3.1 contain the applicable information required by 5.2.1 of this By-Law,

5.2.3.2 contain such other information, plans and specifications concerning the

complete project as the Chief Building Official may require;

5.2.3.3 state the reasons why the applicant believes that unreasonable delays in construction would occur if a conditional permit is not granted;

5.2.3.4 state the necessary approvals which must be obtained in respect of the

proposed building and the time in which such approvals will be obtained, and;

5.2.3.5 state the time in which plans and specifications of the complete building

will be filed with the Chief Building Official.

5.2.3.6 not be construed to authorize construction beyond the plans for which approval is given nor that approval will be granted for the entire building or project where a conditional permit is issued.

5.2.4 Every application for a change of use permit issued under subsection 10(1) of

the Act shall be submitted to the Chief Building Official, and shall: 5.2.4.1 contain the applicable information required by 5.2.1 of this By-Law,

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5.2.4.2 describe the building in which the occupancy is to be changed, by a description that will readily identify and locate the building;

5.2.4.3 identify and describe in detail the current and proposed occupancies of the building or part of a building for which the application is made in the form of a building matrix;

5.2.4.4 include plans and specifications which show the current and proposed

occupancy of all parts of the building, and which contain sufficient information to establish compliance with the requirements of the Building Code, including: floor plans, details of wall, ceiling and roof assemblies identifying required fire resistance ratings and load bearing capacities;

5.2.4.5 state the name, address and telephone number of the owner;

5.2.4.6 be signed by the owner or his or her authorized agent who shall certify

the truth of the contents of the application.

5.2.5 In order for an application to be considered complete, the applicant must satisfy the information requirements listed under all of subsection 5.2 of this By-Law, and comply with section 8(2) of the Act.

5.2.6 An application for a permit may be deemed to have been abandoned and cancelled 6 months after the date of filing, unless such application is being seriously proceeded with.

5.2.7 Where an application has been deemed to be abandoned, a new application must be filed for the proposed work.

Section 6. Equivalents

6.1 Where an applicant for a permit proposing an alternative solution to compliance with the Building Code shall comply with, Div B Section 11.5 of the Building Code for existing buildings and or Div. C Part 2 of the Building Code.

Section 7. Existing Structures or Renovations Without a Building Permit

7.1 The Chief Building Official will not accept or consider a building permit for; any existing structure built and that would otherwise have required an occupancy permit. or renovations ,which was done without a building permit.

7.2 In cases where the Town becomes aware of any existing structures built or renovations

undertaken without a building permit and that otherwise would have required an occupancy permit or renovations, the property may be inspected in accordance to the municipal Property Standards By-Law.

7.3 In cases where the Town becomes aware of any existing structures or renovations built

without a building permit and that otherwise would have required an occupancy permit the Town may require the owner to retain a Professional Engineer or Architect to inspect and review the structure and or renovations and prepare a report. The report shall also review for contraventions to other “applicable law”.

7.5 In the event that the Engineer or Architects report as mentioned in sub section 7.3 of

this by-law, identifies remedial work necessary to be completed, the owner will submit any necessary plans and fill out an application for permit and pay “double permit” fees to secure any required building permits prior to any work being undertaken.

7.6 In the event that the Engineer/ Architects report as specified in subsection 7.3 of this by-

law, identifies remedial work and also identifies conflicts with other “applicable laws”, the owner shall make all appropriate arrangements to resolve any and all issues relating to conflicts with other “applicable laws” prior to apply for a permit for remedial work.

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7.7 The issuance of a permit for remedial action as stated in subsection 7.5 of this by-law,

shall not be considered as acceptance, approval or waiver of any regulation, statue, or other legal requirements in relation to such work.

Section 8. Plans and Specifications

8.1 Sufficient information shall be submitted with each application for a permit to enable the Chief Building Official to determine whether or not the proposed construction, plumbing, demolition or change of use will conform with the Act, the Building Code and any other applicable law.

8.2 Each application shall, unless otherwise specified by the Chief Building Official, be

accompanied by two complete sets of plans and specifications required under this by-law.

8.3 Plans shall be drawn to scale on paper or other durable material, and shall be legible

and without limiting the generality of the foregoing, shall include such working drawings as set out in Schedule “A" to this By-law unless otherwise specified by the Chief Building Official.

8.4 An up-to-date survey shall be provide if requested by the Chief Building Official to

8.4.1 Reference Site plans 8.4.2 To demonstrate compliance with the Act, the Building Code or other applicable

law. 8.4.3 When required, a copy of the survey shall be submitted to the Chief Building

Official.

8.5 The site plans shall show:

8.5.1 lot size and the dimensions of property lines and setbacks to any existing or proposed buildings;

8.5.2 existing and finished ground levels or grades, and;

8.5.3 existing rights-of-way, easements and municipal services.

8.6 As constructed plans are defined in the Building Code as "construction plan and specifications that show the building and the location of the building on the property as the building has been constructed"

8.6.1 The Chief Building Official may require that a set of plans of a building or any

class of buildings as constructed be filed with the Chief Building Official on completion of construction under such conditions as may be prescribed in the Building Code.

Section 9. Payment of Fees

9.1 An application for permit is not considered complete as per the act until permit fees are paid. Therefore fees are due and payable upon submission of an application for a permit. All permit fees shall be as set out in Town of Kirkland Lake user fee by-law, as amended from time to time

9.2 Where the fees payable in respect of an application for a construction, plumbing or

demolition permit issued under subsection 8(1) of the Act or a conditional permit under subsection 8(3) of the Act are based on the cost of valuation of the proposed work, the cost of valuation of the proposed work shall mean the total cost of all material, labour, equipment, overhead and professional and related services.

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9.3 The Chief Building Official may place a valuation of the proposed work for the purposes of establishing the permit fee, and where disputed by the applicant, the applicant shall pay the required fee under protest and, within six months of completion of the project, shall submit an audited statement of the actual costs, and where the audited costs are determined to be less than the valuation, the Chief Building Official shall issue a refund.

9.4 The Chief Building Official has the discretion to double permit fees for any class of

permits if construction has commenced prior to the issuance of a permit in order to recover the Municipalities additional costs for such matters.

9.4.1 Generally this provision will be used in cases where individuals, contractors or

companies have been known to commence construction without a building permit in the past.

9.4.2 Any construction begun during the application process and prior to the issuance

of a permit will also be subject to double permit fees at the discretion of the Chief Building Official.

Section 10. Refunds

10.1 A Chief Building Official may revoke a permit in accordance to section 8.(10) of the Building Code Act if: 10.1.1 It was issued on mistaken, false or incorrect information;

10.1.2 after six months after its issuance, the construction or demolition in respect of

which it was issued has not, in the opinion of the chief building official, been seriously commenced;

10.1.3 the construction or demolition of the building is, in the opinion of the chief building official, substantially suspended or discontinued for a period of more than one year;

10.1.4 it was issued in error;

10.1.5 The holder requests in writing that it be revoked; or

10.1.6 If a term of the agreement under clause 8.(3)(c) of the building code act, has been complied with.

10.2 Permits which have been declared as abandoned, suspended, discontinued or cancelled

may be subject to a refund in accordance to Schedule “B:” attached to and forming part of this By-Law.

10.3 In the case of withdrawal of an application or the abandonment of all or a portion of the work or the non-commencement of any project, the Chief Building Official shall determine the amount of paid permit fees that may be refunded to the applicant, if any, in accordance with Schedule "B" attached to and forming part of this By-Law.

10.4 Permits which have been declared as abandoned and cancelled will require the owner

to submit a new application, and pay all related permit fees prior to obtain a new permit prior to starting or restarting work.

Section 11. Notice Requirements for Inspections

11.1 The owner or an authorized agent shall notify the Chief Building Official at least two (2) business day(s) prior to each stage of construction for which notice in advance is required under Div C subsection 1.3.5 of the Building Code.

Section 12. Prescribing Forms

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12.1 The forms prescribed for use as applications for permits, orders and inspection reports shall be as set out in Schedule “C” to this By-Law.

Section 13. Fencing of Demolition site

13.1 The Owner/Agent to whom a permit is issued in respect of demolition which will take place at a demolition site shall erect or cause to be erected and maintained a fence enclosing the demolition site in accordance with the provisions of this by-law.

13.2 Every fence required under this by-law shall be located on the perimeter of the

demolition site as determined by the Chief Building Official and constructed to the satisfaction of the Chief Building Official.

13.3 The min. height of every fence shall be 4’ (feet) unless the Chief Building Official specifies otherwise.

13.4 The fence shall be rigidly supported.

13.5 The fence may provide for openings sufficient to accommodate construction vehicles, machines and any other equipment providing services to the demolition site provided that these openings are closed off when the site is shut down for the day.

Section 14 Transfer of Permits

14.1 Transfer of permits when land changes ownership will be done by issuing a Revised Permit.

Section 15 Validity

15.1 Should any section, subsection, article, clause or provision of this By-Law be declared by a court of competent jurisdiction to be invalid, the same shall not affect the validity of this By-Law as a whole or any part thereof, other than the part so declared to be invalid.

Section 16 The Repeal Clause

16.1 By-Law No. 94-049 of the Corporation is hereby repealed.

Section 17 Transition This by-law will take effect with the passing of the by-law. Read a first time, second and third time, enacted and passed this 20th day of September, 2016 Tony Antoniazzi, Mayor Jo Ann Ducharme, Clerk

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SCHEDULE ‘A’

Respecting

List of Plans or Working Drawing

To accompany applications for permits

1) The Site Plan The site plan shall reference any up to date survey where available or required.

2) Floor Plans

3) Foundation Plans

4) Framing Plans

5) Roof Plans

6) Building matrix

7) Reflected Ceiling Plans

8) Sections and Details

9) Building Elevations

10) Electrical Drawings

11) Heating, Ventilation and Air Conditioning Drawings

12) Plumbing Drawings

NOTE: The Chief Building Official may specify that, not all the above-mentioned plans are required to accompany an Application for a Permit.

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SCHEDULE ‘B’

Refunds

All revoked or cancelled permits are subject to a minimum non-refundable administration fee of $200.00. Therefore any refunds will be based on the original amount paid less the administration fee. The remaining amount will be refunded as per sections 1 to 4 of this Schedule.

Example: Permit fee paid $400.00 Less Administration fee $400.00 - $200.00 = $200.00 subject to eligible refund Refund requested at step 3 = (60%) $200.00 x 60% = $120.00 refund Note. Any calculated values ending in a negative number mean “no refund”

1. Complete application filed. 80%

2. Completed Application reviewed by planning and zoning division. 60%

3. Plans reviewed and Permit issued 40% 3.1. Additional deduction for

Each filed inspection performed 10% / inspection

4. Failing to commence construction, 4.1. after 6 months 0%

5. Suspended or discontinued construction:

5.1. after 12 months 0%

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SCHEDULE ‘C’

Forms

Form 1 Application for Building Permit ** Form 2 Application for Conditional Permit ** Form 3 Application for Demolition Permit ** Form 4 Application for Change of Use Permit ** Form 5 Application for the Use of an Equivalent ** Form 6 Application for Sign Permit ** Form 7 Application for Plumbing Form 8 Building Permit (Used for all classes of Permits) Form 9 Inspection Reports ** Form 10 Orders (various types)

** may be included in a single combined application form when all work taking place at same time.