ministry of personnel, public grievances & pensions
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Ministry of Personnel, Public Grievances & Pensions. Good Governance Simplified. Citizen First. Processes being simplified to help citizens Self certification in place of affidavits and attestations System attuned to be citizen centric. Andhra Pradesh Reorganisation Act, 2014. - PowerPoint PPT PresentationTRANSCRIPT
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Ministry of Personnel, Public Grievances &
Pensions
Good Governance Simplified
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Citizen First
• Processes being simplified to help citizens• Self certification in place of
affidavits and attestations• System attuned to be citizen
centric
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Andhra Pradesh Reorganisation Act, 2014• Record time employee
allocation exercise for newly created State of Telangana.
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Andhra Pradesh Reorganisation Act, 2014• For dividing All India Services
Cadres:–Transparent Allocation norms
adopted.
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Division of Joint Cadre of AIS
of Manipur–Tripura• Allocation List Published.
• 100% Stakeholders’ satisfaction index of error free distribution.
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For the Pensioners
• Out of 10,051 pending grievances 6197 disposed
• Prescribed timeline for processing of retirement benefits reduced from 2 to 1 year
• Monthly pre-retirement counselling workshops initiated
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e–Governance – Web Enablement for Users
• EASY
• SPARROW
• PRISM
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Leveraging Technology
• e-Service Book
• e-Record Room
• Precedent Library Software
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Reduction in Processing Time
• Service Allocation for CSE:
• Cadre Allocation for IAS for CSE
• Appointment Proposals for Priority Sectors in EO Division: –Earlier: 12 Days–Now: 8.5 Days–Efforts ongoing
to reduce it further
2012: 62 Days 2013: 48 Days
2012: 148 Days 2013: 12 Days
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Working Together
• Partnering with other Ministries for expeditiously resolving issues of common interest.
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Replicating Best Practices
•Employee of the Month Scheme:
–Circulated for adoption by other Ministries / Departments
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Equity in Governance
• Exemption from mandatory transfers accorded to Parents of differently abled children.
• Benefit to Reservation to Ex – Servicemen – Subsequent Employment.
• OBC Certificate format revised – long pending grievance redressed
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Conducive Work Environment
for Women Employees• Rules being amended to:
Widen definition of ‘sexual harassment’ and ‘workplace’.
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Respecting the Federal Structure
• Conference with Principal Secretaries:–September 9, 2014–Focussed on simplifying rules and
procedures based on States’ feedback
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Thank You