ministry of communication and information technology islamic

Ministry of Communication and Information Technology

Islamic Republic of Afghanistan

DEWAE Innovation Support Program Batch 1 of 5

Guide Book for Challenges/Competition

DEWAE Program is being implemented by Afghanistan Information Management Services and is being managed by Ahmad Shekib Sayar, AIMS Program Manager

Facebook/twitter/linkedin: DEWAE website: www.dewae.mcit.gov.af e-mail: [email protected] or [email protected] Mobile: 0700166095

1- M-Technology Awards

Type 1 Idea 28 Awards, Eache Award Value 2,000 US$

Type 2 Solution 28 Awards, Eache Award Value 5,000 US$

Type 3 Practice 28 Awards, Eache Award Value 80,000 US$

2- M-Governance Awards

Type 1 Practice 28 Awards, Eache Award Value 80,000 US$

3- Student Awards

Type 1 Young ICT Innovator 27 Awards, Eache Award Value 5,000

Type 2 Technologists 27 Awards, Eache Award Value 5,000 US$

4- IT Champion Awards

Type 1 IT Champion 21 Awards, Eache Award Value 2,500 US$

Program Introduction: DEWAE the Innovations Support Program is the initiative of Ministry of Communications and Information Technology (MCIT), Islamic Republic of Afghanistan and is being implemented by Afghanistan Information Management Services (AIMS) towards ICT Sector Development Project in order to expand connectivity, mainstream use of mobile applications across the Government and develop the capacity of the IT sector to facilitate improved delivery of public services across Afghanistan. To achieve its objectives, the ICTDP plans to implement a number of project components, including the ICT Skills Development Project, ICT Parks Project and the DEWAE (Innovations Support Program).

The central theme of the DEWAE is development of ICT and mobile technology Innovations in the country. Among other things, this is expected to address problems and challenges faced in delivering government services efficiently and effectively and developing innovative ways for the government to reach its constituents and deliver services to them, using ICT and mobile technologies as enabling tools. It is expected that the development of innovative ICT and mobile technology based solutions to address various governance and public service challenges will help strengthen a culture of Innovation in the country and be an effective catalyst for sustained development of the country’s ICT industry sector.

The overall objective of the DEWAE is to develop an ICT Innovation culture in the country that will produce innovations in mobile and related technologies and their use in the government in order to enhance its efficiency and effectiveness; and promote innovations and adoption of ICT and mobile technologies in the Afghan society at large, thereby accelerating development of ICT sector in the country. The DEWAE Program operates under Strategic policy, oversight and challenge decisions of Strategic Executive Board (SEB), the member of SEB are AIMS, MCIT, MoHE, MAIL, MRRD, MoE, MoPH and Kabul University. The Afghanistan Information Management Services (AIMS) as the implementing partner of the DEWAE Program for the Ministry of Communications and Information Technology (MCIT), Islamic Republic of Afghanistan under the DEWAE program will give monetary awards to Afghan individuals, students and local ICT companies for their innovative Ideas, Solutions and Practice Awards under M-Technology Awards, Practice Awards under M-Governance Awards, Young ICT innovator Awards and Technologists Awards under Student Awards and IT Champion Awards under IT Champion Awards and will disburse US $ 5 Million in 20 rounds, 187 Awards starting from US $ 2,000 to US $ 80,000 in two phases: Phase 1 will for two years (2013-2014) and Phase two will run for another two-years (2015-2016) through 5 batches of Awarding with an approximate value of each batch US $ 1 Million through 4 rounds of awards of which each round will consist of the following types of awards,







SETP 1: Challenge Identification

•Identify Opportunities

•Prioritize

•Submit Challenge Template

STEP 2: Challenge Development

•Review with DEWAE

•Get Approval to Develop

•Iterate with DEWAE

•Get Approval to Post

STEP 3: Challenge Posting & Solution Development

•Answer Solver Questions

•Assemble teamf or Submission Review

SETP 4: Solution Evaluation & Award Selection

•Evaluate Solutions

•Provide Feedback

•Select Winner

•DEWAE Transfers Solution

STEP 5: Challenge Closout

•Challenge Closeout Interview

STEP 6: Post Award Activites

•Post Award Support and Monitoring

The following guidebook will walk you through the DEWAE Challenge Process:







Benefits of DEWAE Challenges Process There are many benefits from using DEWAE’s Innovative Challenge Process that will position your corporation to compete in 2013, 2014, 2015 and 2016 and beyond. DEWAE helps innovate in 3 primary ways:

BETTER

INNOVATIVE

FASTER Why DEWAE’s is BETTER:

Identify problems that matter and effectively define your challenges to communicate clearly to the Solver community with support from our Client Services team

Access world-class talent – Our diverse community of external Solvers includes an ever-growing community of scientists, inventors, engineers, business people and researchers

Think bigger – More brains mean more ideas, more solutions, and bigger breakthroughs independent Solvers tend to connect the dots in a way internal talent never would

Keep your Anonymity throughout the challenge process Why DEWAE is INNOVATICE

Secures copyright and ownership of Innovative ideas, solution and practice

Awards, encourages, promotes, values and recognizes innovative people

Promotes culture of innovation in the country Why DEWAE is FASTER:

Getting started only takes 15 minutes to complete the challenge Template

Get to market faster – With Hundreds or thousands of minds waking on your problem at the same time, you’ll find solution faster than humanly possible with your internal departments alone

Accomplish more by focusing resources on other priorities while the challenge is in progress

Speed to Market – receive solution in 15 to 45 days after posting

Own solutions Faster – IP is transferred at the time winning solutions are awarded







Challenge Process Types The following outlines the DEWAE Product Development Cycle and the associated Challenges types:

(1) M-Technology Awards: To reward and support the development of mobile applications to address challenges in services delivery, program management, and performance management;

Type 1: Idea

Type 2: Solution

Type 3: Practice

(2) M-Governance Awards: To reward and support specific impact through the use of m-applications for services delivery, program management, and performance management;

Type 1: Practice

(3) Student Awards: To encourage innovative and socially-geared thinking and action among students in the field of technology and m-applications;

Type 1: Young ICT Innovate

Type 2: Technologists

(4) IT Champion Awards: To recognize the contributions of individuals and Organizations those have played a role in promoting ICT innovations in Afghanistan.

Type 1: IT Champions







Challenge Process Steps Step 1: Challenge Identification Challenges are typically identified through:

Challenge brainstorming events

Ongoing Challenge suggestions

Challenges escalated from DEWAE Program Once you have evaluated potential new challenges, prioritize each based on alignment with strategic goals and likely return on investment. Obtain the challenge Template from DEWAE Website (www.dewae.mcit.gov.af) or (www.aims.org.af/dewae) Take 15 minute to complete the challenge Template Submit Challenge template to [email protected] or [email protected] with subject of challenge template Respond to submission will be received within 48 business hours to schedule a review with an DEWAE member

SAMPLE CHALLENGE TEMPLATE

DEWAE Challenge Template

Seeker Information: Seeker Name: Seeker Phone: Company Name: Seeker E-mail:

What is your Challenge Name?

Describe your challenge’s Problem: Please describe your particular problem in detail, starting with some background information on the area of research/internet. Tell us what efforts to solve the problems have been taken in the past (including, perhaps, those made by you and your colleagues) and why these efforts remained unsuccessful?)

Solutions Requirements Instructions: What is the minimum requirement that would still provide value to you? Try to separate them in to “must haves” and “nice to haves”. For Example,

“The method must be able to measure Fe down to 50 ppm minimum (must have).” “It would be great to get down to 10 ppm (nice to have)” “We would like to use our existing equipment (nice to have), but we would still be interested in something that works, even if it meant some new equipment.”

Also, what would be your ideal solution?

What are your expected deliverables? Instructions: This is a list of deliverables (for the Solvers) which may include: Detailed description of the proposed solution and explanation

http://www.dewae.mcit.gov.af/

mailto:[email protected]







Test Protocols Experimental data and/or sample material Expertise and/or any facilities you have to execute the proposal (for eRFP).

Why is this challenge important? Instructions: This provides perspective on the need and the volume of getting solutions to this problem

What will you do with successful solutions?

Is this challenge part of a program or corporate imitative? Which one?

Can you define the value of achieving success for this challenge?

*Submit Completed challenge Templates to [email protected] or [email protected] with subject Templates









Step 2: Challenge Development Review Challenge with DEWAE members:

Develop understanding of Challenge Goal

Determine Appropriate Challenge Type

Discuss award level opportunities

Determine different marketing approaches

Once you determine to move ahead with a Challenge:

For the Challenge, obtain approval for posting from DEWAE Implementing Organization (AIMS)/

DEWAE Implementing Organization (AIMS) will draft initial Challenge Write up

AIMS and Seeker iterate until ready for final approval for posting

Engage Internal Approval Team (owner, legal and/or supervisor) to approve for posting

Step 3: Challenge Posting & Solution Development The duration a Challenge posted is determined by type. The following are standard posting periods for each challenge type:

1- M-Technology Awards • Type 1 Idea: 30 days • Type 2 Solution: 30 days • Type 3 Practice: 30 days

2- M-Governance Awards

• Type 1 Practice: 30 days 3- Student Awards

• Type 1 Young ICT Innovator: 30 days • Type 2 Technologists: 30 days


• Type 1 IT Champion: 30 days Challenge postings can be extended from 30 days beyond subject to situation and importance of challenges and number of responses. During the posting period Solvers may have questions for the Seeker about the Challenge. If the DEWAE Implementing Organization (AIMS) cannot answer the question, they will be forwarded to the Challenge Owner. The IPM will then convey the answers back to the Solvers, after one week of the posting of challenges, AIMS will arrange E-mail, face to face meeting, Mobile calls session for question and answers as well.







Two weeks prior to the close of the posting, DEWAE will notify the Seeker that the Challenge is about to close and prepare for evaluation of the submissions. For Theoretical Challenge AIMS will do some filtering and preliminary assessment of the submissions. Submissions are categorized by quality (high to low) according to the extent which they fulfill the technical requirements and Project criteria. Once the challenge posting is closed, submissions (and evaluations if appropriate) are forwarded to the Seeker.







Step 4: Solution Evaluation / Award / Transfer Evaluation of Idea, Solution, Practice, Young ICT Innovator, Technologist and IT champion Proposals are the most exciting, important and time-consuming part of working of DEWAE program. While you are trying to determine the value of the Proposal based on its technical or Business merit, you are also trying to determine its novelty, strategic value, intellectual property standing and cost of integration. DEWAE provides an evaluation spreadsheet to assist in the process. Evaluation periods are dependent on the Challenge type:

1- M-Technology Awards

Type 1 Idea: 15-45 days

Type 2 Solution: 15-45 days

Type 3 Practice: 15-45 days 2- M-Governance Awards

Type 1 Practice: 15-45 days 3- Student Awards

Type 1 Young ICT Innovator: 15-45 days

Type 2 Technologists: 15-45 days


Type 1 IT Champion: 15-45 days

Challenge evaluation periods can be extended for additional 30 days due to high volume of proposals submissions.

Evaluation and Prioritization of Challenges Challenges should be proposed by the agencies and others and submitted to AIMS for evaluation by the Expert Group. For this purpose, the Expert Group will establish a Challenge Evaluation Committee (CEC). The CEC will examine challenge proposals that have been submitted to AIMS every six months and decide on the ones that score the basic minimum marks using the Challenge Evaluation Matrix given below. The evaluation factors for awards are also given in the tables below. The weight to be assigned to the three categories of awards would be however different as shown in Tables below.

Table: Evaluation & Prioritization Matrix: M-Governance Award Challenges

S. No Factor Factor Score

Weight Weighted Factor Score

Remarks

1. Degree of M-tech Applicability

10 Whether or not mobile technology ICT is applicable?







2 Ramification of problem.

10 How serious is the problem in terms of its effect on government Operations/

3 Scope 10 Is the problem local or universally applicable in the government?

4 Economic Benefits to Government

10 For example ROI estimates.

5 Social Benefits 30 If a solution is found what would be the social benefits in terms of citizen convenience and satisfaction, security etc.

6 Multiplier and linkages 20 Will the solution to the challenge facilitate other linked problems.

7 Effect on ICT Sector Development or other sectors in the country as a whole

10 How far will the solution to the Challenge effect the ICT sector in the country.

TOTAL 100

Notes for Table:

Scores Range from 0 to 10 (0 being the Minimum and 10 the Maximum)

Weighted factor score is equal to factor score multiplied by the factor weight

The Challenges for M-Governance awards that score less than 500 total weighted score will be eliminated.

Table: Evaluation & Prioritization Matrix: M-Technology & Young ICT Innovator Award Challenges

S. No Factor Factor Score

Weight Weighted Factor Score

Remarks

1. Degree of M-tech Applicability

20 Whether or not mobile technology ICT is applicable.

2 Ramification of the problem

10 How serious the problem is in terms of its effect on challengers Operations or Operations of firms, business and others







3 Scope and potential use in the country

10 Is the problem local or universal? Will it have multiple sector applicability?

4 Economic Benefits to Challenger or potential investors

10 For example ROI estimates

5 Social Benefits 20 If a solution is found what would be the social benefits in terms of citizen convenience and satisfaction, security.

6 Multiplier and linkages

10 Will the solution to the challenge facilitate other linked problems in multiple sectors.

7 Effect on ICT Sector Development or other sectors in the country as a whole

10 How far will the solution to the Challenge effect the ICT sector and other sectors in the country?

8 Investor Appeal and sustainability and investment potential

5 Will the solution lead to investments?

9 Innovations Potential

5 Will the Innovations be applicable in other related areas.

TOTAL 100

Notes for Table:

Factor Score Range 1-10 (1 being the Minimum and 10 the Maximum)

Weighted factor score is equal to factor score multiplied by the factor weight

All Challenges with total weighted score of less than 500 would be discarded and eliminated.

Securing Responses to Challenges Wide and targeted communication with the potential innovators is essential for securing responses to challenges. DEWAE will institute an effective mechanism for communication with the stake holders of the DEWAE including participating Ministries and government departments, ICT firms and associations, non-Governmental organizations, potential innovators and other beneficiaries.







DEWAE website (www.dewae.mcit.gov.af or www.aims.org.af/dewae) is enabling uploading of challenges and responses, and DEWAE Program Facebook, Twitter and LinkedIn by name of DEWAE will enable blogging, discussion and chat rooms. The website will also serve as the platform for the communication and networking for potential innovators and investors. The website will be linked with major social networking sites such as Facebook, Twitter, LinkedIn, and major international search engines. The site will also be federated with all major government websites. Electronic media will be supplemented by communication between the DEWAE and the general public, present and potential innovators and investors though traditional channels such as newspapers, brochures and direct mail communication. In general, AIMS will take such actions as needed to maximize responses from potential innovators to its challenges and other activities.

Challenges Posting and Communications Selected Challenges will be posted on the websites of the DEWAE Program. The agencies of the government will be asked to post the challenges and provide prominent links on their respective websites. All major ICT and Telecom companies as well as associations like NICTAA will be requested to post the Challenges on their respective websites and circulate the award announcements among all its members. The announcement of all challenges, awards and prizes will also be sent to all the foreign missions in Afghanistan through the Ministry of Foreign Affairs (MOFA), International Organizations and NGOs and as well as The details of the Challenges will be provided electronically through websites, emails or personally to potential respondents who may visit the offices of AIMS. .

Database of Potential Innovators Database of ICT experts, ICT associations, and telecom companies, professionals within the government, academia, firms and other potential innovators will be maintained on DEWAE Program Website. Using its website and social media platforms, the database should enable experts and potential innovators register to self-register and provide their details and interests. DEWAE’s Web platform is designed to automatically send all award announcements and other important updates to all the registered members on the ISP website, with an opt-out option for users.

Participating Rules The following rules for participation in the competition will be communicated to all the potential innovators and will also be posted on the ISP website. AIMS, with support of the SEB, will ensure that the participation rules are strictly enforced.

No individual, firm or organization that has been involved in the establishment of a challenge will be eligible to participate in the competition for an award for that challenge.

Officers of the AIMS or their close family members (i.e., spouse, sons, daughters, father and mother) will not participate in any award competition of the ISP.

http://www.dewae.mcit.gov.af/

http://www.aims.org.af/dewae







Members of the Expert Group, SEB, and Panel of Judges and none of their close family members will participate in any competition for any award of the ISP.

Only one solution will be submitted by an individual or an organization for one challenge competition. However, an individual or a firm or an organization may respond to more than one challenge at the same time.

The participants will respond to the challenges in the format and in the manner specified in the official invitation to respond as posted on the website of the ISP or in the advertisements that ISP will issue for each category of awards.

As will be stated in the invitation for the Ideation challenges, participants may be required to give up their intellectual property (IP) rights on the content including software applications and any other intellectual product that they may submit as a part of the response to any Ideation challenge. It is expected that winners of the other awards will recognize the support of the ISP and Government of Afghanistan.

Participants will not submit any content that is offensive, has been plagiarized and has on it IP rights of a third party. The submissions that include content of forgoing nature will be rejected and not included in the competition.

The participants whose submissions have been rejected for any reason will be intimated the reason for rejection within one week of receipt of their submissions and will be given a week’s time to resubmit their responses if they so wish.

The names of all participants whose entries for each category of awards have been accepted will be displayed on the ISP website.

The participants can send their responses electronically via the website of the ISP or by email as attachment, personally or via mail service. The manner in which the responses can be submitted will be explained in details in the ISP website and in the advertisements that will be issued by ISP for each award category.

The participants whose submissions have been accepted for any category of awards can withdraw their submission until the date of withdrawal mentioned against each award competition.

All intending participants would be required to register at the ISP website their name and other personal and professional details, and choose a user name and a password to complete their registration. Registration of organizations, companies and NGOs can be done by the manager of the organization concerned.

Proposal Drafting and Submissions

Detailed proposal will be submitted to AIMS in response to the Challenges. The proposal will provide all the information required by the ISP as described in the announcement of the challenge to enable the AIMS and judges to make an informed decision. The draft proposals for the three types of awards in each category will be different. The format for response proposals for each award will be provided to the







potential participants and guidance and clarifications will be provided to them by the AIMS staff. Guidelines are provided in the Error! Reference source not found. on preparation of the response proposals.

Selection of Winners The process for the selection of winners shall be transparent, objective and impartial. There will be a two stage process for selection of winners. The Challenges that are opened for competition following the processes and guidelines mentioned in the previous sections of the manual will receive responses for potential innovators. The AIMS staff will provide all the guidance in the preparation of the response submissions and provide the potential respondents all the information that may be needed on the procedures to be followed and formats in which the responses can be developed and submitted to ensure that a maximum number of well-developed responses are received. The staff of AIMS will not, however, get involved in the technicality of the solution being offered. The selection process should not only be fair but should be perceived as fair by participants and all other stake holders. In general, the selection process for a challenge will include the following steps:

Announcement of challenge

Receipt of responses

Preliminary evaluation by AIMS staff to ensure compliance with challenge requirements

Short-listing of submissions by AIMS assisted by Expert Group, if AIMS determines it is needed, especially if there is a large number of submissions

Selection of the panel of judges

Review of submissions by panel of judges

Section of winner(s) for each category by the panel of judges

Approval of selection by SEB and Dy. Minister Technical of Ministry of Communication & IT(as Chairman of PICU for ICTDP of MCIT)

Announcement of the winner Process Flow for selection of winners for m-government and m-application awards is given below:







Evaluation by AIMS Staff / Experts

Responses from

participants

Meets Acceptanc

e Criteria

No

Preliminary Evaluation of the Accepted Responses by ISP/ Expert Group

Yes

Minimum Scores Obtaine

Response

archived

No

Shortlisted

Responses

Shortlisted

Responses

Evaluated by

PANEL of

JUDGES

Names of the Award

Winners submitted by

the PANEL of JUDGES

to the SEB/ Dy.

Minister-Technical of

MCIT for Approval

Yes

WINNERS SELECTED







Eligibility and Compliance Assessment The received responses will be evaluated by AMS to ensure that the submitted responses comply with a challenge’s eligibility and participation rules. The responses that clear this evaluation will continue through the selection process.

Selection Process by Panel of Judges For each award, a Panel of Judges would be constituted. Submissions that clear the eligibility and compliance review will be submitted to the Panel of Judges. The minimum qualifications for each judge and the composition of the panel are described in the previous sections of this Manual. The Panel of Judges for different categories of awards shall be jointly selected by the Expert Group and the PDICTDP and the selection will be reviewed by the SEB and the World Bank. The final approval of the Panel of Judges would be obtained from the Chairman of PICU (Dy. Minister Technical, MCIT). AIMS and Expert Group shall have no role in the final selection of winners. Panel of Judges will formally requests assistance from the Expert Group with respect to a technical issue. The AIMS Staff members will support the Panel of Judges with organization and facilitation of the deliberations and provision of any administrative assistance that may be sought. The Panel of Judges shall be guided by the following evaluation criteria for the three awards.

Table: M-Governance Awards Evaluation Matrix

S. No Factor Description Score ( 1-10)

Weight Weighted* Factor Score

1 Adequacy and completeness of solution. (Degree to which challenge is met)

10

2 Ingenuity and Originality of thought 10

5 Impact of the solution in terms of the defined challenge

30

7 Benefits of the solution to the Society at large. 15

8 Multiplier effect of the solution on the development of ICT/ mobile technology and ICT sector in the country and on the development of solutions to other problems of similar nature elsewhere in the government.

10







9 Potential for attracting investment from Afghanistan and outside for developing and diffusing the proposed solution

10

10 Likelihood of the sustainability of solutions/application considering financial and implementation/scaling up risks

15

TOTAL 100

*Note: Weighted Factor Score= Factor score x weight of the factor

Table: M-Technology Awards and Young ICT innovators Awards Evaluation Matrix

No Factor Description Score ( 1-10)

Weight

Weighted* Factor Score

1 Adequacy and completeness of solution (Degree to which challenge is met)

10

2 Ingenuity and Originality of thought 10

3 Cost of further developing the solution if not already developed.

10

5 Impact of the solution on the Operations of the potential end users in terms of improved Operations and better services and cost savings

20

6 Benefits of the solution to the Society at large.

10







7 Potential for attracting investment from Afghanistan and outside for further developing and diffusing the solution.

10

8 Multiplier effect of the solution on the development of the ICT/ mobile technology and ICT sector in the country and on the development of solutions to other problems of similar nature in other sectors and industries

10

9 Likelihood of the sustainability of solutions/application

20

TOTAL 100

*Note: Weighted Factor Score= Factor score x weight of the factor The Panel of Judges will award scores on each factor included and calculate the weighted factor score of each Competitor. The Competitor with the highest total weighted factor score shall be the winner. In case the individual Judges fail to reach consensus on any particular factor score of a Competitor, the individual scores given by each Judge would be added and divided by the number of Judges to arrive at the factor score. Solution Transfer For Idea, Solution and Practice, DEWAE notifies winning and non-winning solver. For Winning Solver, DEWAE Operations completes Solver verification process, pays the award to the winning Solvers, completes and transfers documentation to the Seeker for each solution awarded. If IP Rights are involved, ownership is transferred to the Seeker. The Solver verification process and solution transfer is dependent on the timely response from the Solvers. The process typically takes 2-4 weeks from when the winners are selected before solutions are transferred to the Seeker.







Step 5: Challenge Closeout Once your Challenges have been closed, you will be contracted by DEWAE members to participate in a brief Challenge Closeout Interview. The interview wills disuses the Challenge Process and the value of the solutions you received.

SAMPLE CHALLENGE CLOSEOUT QUESTIONAIRE

Name of Challenge: Seeker: Seeker Company: Business Unit: Challenge Type: Posting/Deadline: Award Amount:

Questions: 1. Please describe, in a nutshell, the specific challenge which faced your

[team/organization/company].

2. Why was this Challenge Important to your [team/organization/company]?

3. Who in your organization was involved with DEWAE in the Challenge definition and submission process – and in selecting the ultimate solution? Please describe how this process worked for you …

4. How many responses did you receive? How many did you evaluate?

5. Please describe the quality of the responses you received to the Challenge you posted on the

DEWAE Program?

6. Please summarize the winning response?

7. Was a transfer of intellectual property involved? If so, please elaborate. Can you describe this process? Was it straightforward?

8. What will be the immediate – and longer-term – impact on [your organization/your market/the

public] of this new solution?

9. Did the Solution create value for Organization, Market, or Public? And in what form? (Transparency, Accountability, Easy flow of Information and any other)

10. How was DEWAE’s approach? Please explain how?

11. What important learning’s – both positive and negative did you gain from this experience?







STEP 6: Post Award Activates

Post Award Support and Monitoring AIMS staff, working with the Ministries and Departments, MCIT, the Awardees and the Challengers, will monitor the implementation of the solution either by the Awardees or by the Participating Ministries. In the case of Practice awards, the release of the award funds will not be as a single, lump-sum payment but progressive installments linked to the progress made by the awardees in satisfying pre-established milestones for development of their solutions. Milestones and timing of installment payments will be clearly defined in the Contracts of the Awardees. DG-ICT and the PMO of ICTDP will monitor the Deliverables and based on progress reports submitted by AIMS, Payments will be released after approval by the Chairman of PICU. In the case of Ideation and Detailed Solution Awards, the AIMS staff will work closely with the recipient of awards, the participating Ministries and MCIT to further develop and promote the relevant Innovations of the awardees and their adoption in the country. Working with relevant institutions of the government, donor and financial institutions within the country, industry associations like NICTAA, private sector companies, telecom companies and Non-Governmental organizations, AIMS will assist the awardees in locating partners to support their Innovations projects technically and financially. AIMS will place the term in condition for the Awardees to take the responsibility of all applications following necessary areas: 1. Sustainability 2. Maintenance (Bugs Fixing) 3. Upgrade

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