mind the gap: state of employee engagement 2017

#SabamindthegapNag Chandrashekar, Product Evangelist, SABA

MIND THE GAPState of Employee Engagement

2017

#Sabamindthegap 2©2017 Saba Software, Inc.

COLLABORATION GIVEAWAY!

Tweet snippets of wisdom, quotes,

etc. using #Sabamindthega

p

Saba will randomly select one winner who tweets during the webinar

Tweet for a chance to win

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ABOUT THE SPEAKER

Nag ChandrashekarProduct Evangelist, Saba

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AGENDA

• Challenges at work • The New World of

Learning and Performance

• How Employee Engagement is tied to L&D

• The Way Forward©2017 Saba Software, Inc.

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The survey warns ofgaps between the perception and reality of talent managementprogram effectiveness.

LATEST RESEARCH

©2017 Saba Software, Inc.

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A.YesB.Yes, but could be betterC.No

POLL

Are you satisfied with the employee engagement initiatives that are happening inside your company

today?


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How is it that employee engagement still remains so elusive to most organizations?

©2017 Saba Software, Inc.Why do nearly 70 percent of employees remain

disengaged?

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47%

Source: TheFutureOrganization.com

THE FORCES AT WORK

of today’s jobs won’t even exist in

20 years

skills required everyday KEEP

CHANGING

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engagement

collaboration

leadership

development

reskilling

accreditatio

n

certification

knowledge

sharing

compliance

Lack

of

incen

tives

diversity

enga

gemen

t

knowledge sharing

collaboration

skilling

retention

certification

engagement

CHALLENGES AT WORK

9©2017 Saba Software, Inc.

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SOURCE: Saba Software Global HR Survey 2016


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TALENT MANAGEMENT CHALLENGES

One size fits all Push similar learning materials to all employees

Expensive CoursewareSpend lots of time and $$ to create long form contentDelayed ActionTime from feedback to corrective action is too slow

Annual SurveysEpisodic, infrequent, not actionable


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WHY ARE TALENT PROCESSES NOT EFFECTIVE?

• Employees don’t have a voice or say in development initiatives

• Learning options don’t seem to be co-related to the needs of the business

• Feedback from Managers/Leaders is not timely.• Employee Surveys tend to be very infrequent.• A healthy skepticism about any follow-ups based on the

survey responses. 13©2017 Saba Software, Inc.

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The changing world of learning and

performance


ON TECHNOLOGY WE CAN ALL AGREE

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What modern employee experience do you feel like your organization could adopt better?

Mobile

Personalization

Content ( video, bite sized…)

Feedback

Social and Collaboration

Other (please comment in the text chat and we will read out loud)

POLL


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CONSUMERIZATION OF LEARNING

#1- Anywhere, anytime, mobile-ready learning

#2 – Bite-sized, video content

#3 – Social/Collaborative learning

#4 – Content Aggregation & Curation

#5 – Intelligent Recommendations

#6 – Continuous calibration, adaptive paths


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MODERN LEARNING

SOURCE: Bersin by Deloitte

From learning management to learning experiences


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REAL-TIME FEEDBACK IS EVERYWHERE



Learning and Development

fosters employee

engagement

Regular engagement and

feedback make learning

programs better

WE DON’T NEED TO PICK SIDES!!


Employee Survey and Feedback

Tools

Traditional Talent Management

Platforms

• Disconnected from other systems and processes

• Data orphaned as soon as it is collected

• Lack real-time feedback and assessment capabilities

• No way to measure immediate or long-term impact

MIND THE ENGAGEMENT GAP

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• Proactive - the system does the work for you, calibrating and taking actions

• Dynamic – constantly crunching user/usage inputs and actions

• Personalized – no two users/groups get the same recommendations/questions

• Engaging – the more you interact, the better the system works for you

ENGAGEMENT AT THE HEART OF TALENT PLATFORMS


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The way forward

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This new market… is brand new, growing fast, and likely to become a billion dollar + market in the next few years.

A GROWING MARKET:Employee Engagement, Feedback, and Culture

Already companies spend more than $1 billion on annual engagement surveys, and most tell me these are not worth the effort any more. While the annual survey has become an institution in most big companies, I believe they will be replaced by these pulse and “always on” systems fairly quickly in the next few years and the incumbent engagement survey vendors may not survive.”



GIVE EMPLOYEES A REASON TO STAY

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SIMPLE STEPS FOR EFFECTIVE ENGAGEMENT

Michael RochelleChief Strategy OfficerBrandon Hall Group

Select the “right” tools and systems for your company

A feedback tool that’s tightly connected to organizational and employee performance, at the heart of a Talent Management Suite? That can move the needle.”

Ideally it should be integrated/part of larger talent suite


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Collaborate with/Empower org leaders to setup regular, frequent check-ins, feedbacks and/or surveys/polls

• Can be periodic and/or event triggered

• Start small. Pilot with small teams or divisions before expanding it to larger groups ©2017 Saba Software, Inc.


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Ensure a follow up process with the leaders and managers so that there is clear communication and action based on survey data


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• Take the opportunity to re-think your learning strategy

• Bite-sized, Video-centric and Mobile ready content will foster more interest and engagement in development initiatives




Continuous learning and development

Engaged, high performance

business

MAKE THE CONNECTION

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We will be sending you a copy of the 2017 State of Employee Engagement Report


QUESTIONS?

#Sabamindthegap

Thank You

mind the gap: state of employee engagement 2017

Education