millennial advisors working with and working as the millennial generation niki weight, university...
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Millennial Advisors Working With and Working As
the Millennial GenerationNiki Weight, University Advising
Taylor Adams, ASTE- College of Ag
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Alternate View to “Generation Me”
“In general, we found little reason to conclude that the average member of Generation Me is dramatically different from members of previous generations.”
~Trezesniewski & Donnellan
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Multigenerational Workforce
Generation Y - Ages 11-32(Born 1980-2002)
Generation X - Ages 33-48(Born 1965-1979)
Baby Boomers - Ages 49-67(Born 1946-1964)
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Generation Group Work
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Millennials in the Workplace
Technology Driven
Multi-Taskers Team Players
LifestyleBalance
Risk-Takers Threats & Praises
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Serving Students Together
Generational Awareness
Don’t Stereotype
Don’t be Offended
Utilize Strengths
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Millennial Advising for
Adult LearnersRecognizing adult learners’ needs and utilizing our
strengths to help them succeed.
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Adult learners at USUIn Fall 2012, there were approx. 21,495 students
attending USU (excluding out of state and international sites).
1,662 (7%) students are 31 years or older
3%
14%
83%
Generation Breakdown of RCDE Students
N=6682 (Excludes International and Out of State Sites)
Baby Boomer Students (n=198)
Generation X Students (n=953)
Generation Y Students (n=5531)
0%1% 3%
97%
Generation Break Down of Main Campus Students (N=14,813)
Traditionalist Students (n = 1)
Baby Boomer Students (n = 87)
Generation X Students (n = 423)
Generation Y Students (n = 14302)
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1. Remove Stereotypes& Preconceptions
“Older students, rather than their younger counterparts, display those learning characteristics which traditionally higher education has purported to be striving to develop”
Harper & Kemper, p 220, 1986
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2. Understand Barriers to Adult Learners
Situational
Multiple Responsibilitie
s
Prior Negative Learning
Experience
Dispositional
Time Concerns
Perfectionism
Institutional
Rules
Instructors/Other
Students
Difficult Reenrollment
Policies
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3. Understand Their Specific Learning Processes
Desire for control/underst
anding
Memorizing information
requires more time
Need more practice,
orientation, and study skills
Have previously
learned materials
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Strategies to Best Serve Adult Learners
1. Ensure Customer Service Practices Accommodate Adult Learners Needs
• Respect Adult Learners• Give Accurate Information • Give them your Undivided Attention (don’t
multitask) • Extend Office Hours• Have a Child Friendly Office• Respond quickly to their questions (e-mail)
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2. Develop Advising Practices Tailored to Adult Learners
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Suggestions/Personal Experiences
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References Baily, C. A. (2007). Advising adult learners. In L. Huff & P. Jordan
(Eds.), Advising Special Student Populations (pp. 11-24). NACADA.
Greenberg, E. H., & Weber, K. (2008). Generation we, how millennial youth are taking over America and changing our forever. Emeryville, CA: Pachatusan.
Peck, L.G. & Varney, J. (2009). Advising IS teaching: Providing adult learners with strategies for self- advocation Retrieved –August 8, 2012- from NACADA Clearinghouse of Academic Advising Resources Web site: http://www.nacada.ksu.edu/Clearinghouse/M02/Adult-Learner.htm
Richardson, J. T. E., & King, E. (1998). Adult students in higher education: Burden or boon?. Ohio State University Press, 69(1), 65-88.
Judy, B. E., & Leanne, C. (2004). Multigenerational nurses in the workplace. Journal of Nursing Administration, 34(11), 493-501. Retrieved from http://www.letthelearningbegin.com/documents/pdfs/mg workers.pdf
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References cont. Gursoy, D., Maier, T. A., & Chi, C. G. (2007). Generational
differences: An examination of work values and generational gaps in the hospitality workforce. International Journal of Hospitality Management, 27, 448-458. doi: 10.1016/j.ijhm.2007.11.002
Spiro, Cara. (2006, November 1). Generation Y in the workplace. Defense AT &L. (2006). Retrieved August 10, 2012 from http://www.thefreelibrary.com/Generation Y in the workplace.-a0155789907
Pooley, E. (2005). Kids these days.. Canadian Business, 78(12), 67-68.
Twenge, J. M., & Campbell, S. M. (2008). Generational differences in psychological traits and their impact on the workplace. Journal of Managerial Psychology, 23(8), 862-877. doi: 10.1108/02683940810904367
Trzesniewsk, Kali. Donnellan, M.. (2010). Rethinking ‘‘generation me’’: a study of cohort effects from 1976–2006. Perspectives on Psychological Science. , 5(1), 58–75.