Military Market FactsJuly 2008

American Logistics Association

American Logistics American Logistics AssociationAssociation

A Brief OverviewA Brief Overview

Our History 1920 Incorporated as the Quartermaster’s Association (QMA)

QMA was composed of officers of the Regular Army, the National Guard, the Organized Reserves, key civilians in the federal government and leaders of industry. QMA disseminated professional information concerning all Quartermaster and related activities, and fostered and promoted a spirit of cooperation and friendly exchange of ideas among the members.

1961 QMA becomes the Defense Supply Association (DSA)The name was changed in response to the establishment of the Defense Supply Agency, as well as the increasing responsibilities being placed upon the U.S. Army Quartermaster Corps to provide food, clothing and general supplies to all the Armed Forces under DoD’s single manager concept. The Association was composed of officers of the Armed Forces, key civilians in the federal government and leaders of industry.

1972 DSA becomes the American Logistics Association (ALA)To eliminate confusion with the Defense Supply Agency, the Association changed its name to the American Logistics Association and adopted the “eagle in the oval” logo. The new ALA carried forward the same objectives of the Quartermaster and Defense Supply Associations. According to an editorial in the July/August 1972 issue of ALA’s Review Magazine, the new name “was chosen to “show clearly who we are, what we do and how we intend to function. ‘American’ must always exalt the pride of patriotism…we believe in our country, in its customs, in its ideas and in its business efforts. ‘Logistics’ is defined as that branch of the military art which embraces the details of transport and supply. ‘Association’ is a union; a connection of persons or things, or a union of persons in a company or society for some particular purpose.”

Our History 1974 ALA reorganizes into a national trade association

Led by a Board of Directors comprised of representatives from industry, the newly organized association was designed to serve industry and its related interests in military and other government activities.

2005The ALA Board of Directors revised the mission of ALA to include a focus on Total Quality of Life and MWR/Services. The The American Logistics Association promotes, protects, and American Logistics Association promotes, protects, and enhances the military resale and quality of life benefits on enhances the military resale and quality of life benefits on behalf of our members and the military community.behalf of our members and the military community.

Programs and Services

It is our goal to provide valuable programs and services that enable all members to operate effectively and efficiently with the military resale system and services.

ALA is the only organization that can give you the resources and the information you need to succeed. We strive to increase the visibility of the Association and enhance the services that ALA provides its members.

Contact Information

American Logistics Association1133 Fifteenth Street, N.W.Suite 640Washington, DC 20005(202) 466-2520, Fax (202) 296-4419www.ala-national.org

Military Military MarketMarket

A Closer LookA Closer Look49 States

2 U.S. Territories

30 Foreign Countries

Military Resale Market

Exchanges11,980B

Ships Afloat $84.2M

Commissaries $5.65

FY 07 Total Sales: $18.5Billion

Military Resale Market Sales Trend 2008 $18.56B

18.4

17.8

16.616.3

15.8

151515

14.614.814.714.7

15.3

16.3

13.3

13.8

14.3

14.8

15.3

15.8

16.3

16.8

17.3

17.8

18.3

18.8

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Military PatronsMilitary Patrons

Active Duty Demographics

Authorized Shoppers

DoD Civilian Employees 0.67M

Guards/ Reserves 2.0M

Retirees 2.1M

Active Duty 1.3860M

Family Members 5.4M

Total Shoppers

11.6Million

Source: Defense Manpower Data Center (DMDC)

Active Duty Military Personnel Trend

1.38M1.39M1.40M1.43M1.43M1.39M1.44M1.37M1.40M1.42M

1.50M1.60M1.65M1.70M

1.80M

2.00M2.10M

1.37M

0

0.5

1

1.5

2

2.5

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Source: DMDC

Active Duty Demographics

Age

<22 23%

22-26 29%

27-31 17%

32-36 13%

37-49 17%

50+ .01%

Officers Enlisted

16.3% 83.6%

Male Female

1,186,435

85.4% 202,949 14.6%

Source: DMDC

Military Resale Agencies

• Defense Commissary Agency (DeCA)• Army and Air Force Exchange Service (AAFES)• Navy Exchange Service Command (NEXCOM)• Marine Corps Exchange (MCX)• Coast Guard Exchange Systems (CGES)• Veterans Canteen Service (VCS)

Defense Defense Commissary Commissary Agency Agency

Director:Vacant

Chief Executive Officer:Richard S. Page, SES

Selected Operations and Services:

Grocery; Freeze; Chill; Produce

Meat; DairyDeli/Bakery

FY 2007 Sales: $5.65 Billion

Established: 1991

Employees: 16,358

Headquarters:1300 E AvenueFort Lee, VA 23801-1800Phone: (804) 734-8253Web site: www.commissaries.com

Major Distribution Facilities:- CONUS -Civilian Distributor Network- Overseas -DeCA Central Distribution Centers

DeCA Profile

Mission Statement

Deliver the Premier Quality of

Life Benefit to the Armed

Services Community - To

enhance recruiting, retention

and readiness by efficiently

and effectively providing

exceptional savings and

excellent products and

superior services - EVERYTIME,

EVERYPLACE.

DeCA Facts Annual operating Budget- Congressionally Funded Headquarters- Fort Lee, Virginia FY 2007 Sales- $5.65 Billion 258 stores (171 in CONUS and 87 OCONUS) Merchandise sold at cost plus 1% to cover

shrinkage, plus 5% surcharge applied at register Vendor Stocking-required for some categories Estimated that 45% of DeCA shoppers are retirees Commissaries recognized as the #1 non-pay benefit

DeCA Sales Trends

$5.65$5.42$5.37$5.24

$6.02$5.79

$5.47 $5.34 $5.31 $5.1 $4.9 $4.9 $5 $5 $4.97 $5.04

1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

(In Billions)

Commissary Sales vs. America’s Top Food Retailers

Company Name Estimated Annual Sales (in billions)

1. Walmart $98.8

2. Kroger $58.5

3. Albertsons $36.3

4. Safeway $32.7

5. Costco $31.1

6. Ahold USA $22.6

7. Publix $20.1

8. Supervalu $19.9

9. Delhaise America $16.5

10. Meijer $6.7

11. H.E. Butt $14.4

12. Winn-Dixie $8.5

13. BJ Wholesale $5.8

14. Defense Commissary Agency

$5.4

Source: Progressive Grocer Magazine, May 2006

DeCA Does More With Less!

Supermarket*

DeCA**

Average Selling Area 34,147 sq.ft. 31,392 sq.ft.

Average Number Checkouts

13 14.7

Store $297,496 $506,968

Checkout $27,344 $34,452

Customer $30.86 $60.76

Square Foot $7.12 $16.15

Avg. Number of Items Stocked

45,000 16,829

Avg. Hours Open per Week

118 hours 59

Inventory Turns 15.3 22.1

Sale per Customer Transaction

$27.34 $58.57

Weekly

S

ale

s

Per

* Source of supermarket figures: FMI Speaks 2006

**Based on all DeCA CONUS stores with sales of $2milllion or more per year.

DeCA Sales

Store Rank Sales 2007 Sales

2007 Transactions

#1 Fort Belvoir, VA $95,680,209

1,096,567

#5 San Diego NB $70,273,055

1,057,251

#10 Langley AFB $63,292,723

985,652

#25 Wright-Patt AFB $50,485,933

677,811

#50 Kadena AB, Okinawa $37,882,636

733,812

#100 Ft Wainwright, AK $21,993,270

386,591

FY ’07 Average Sales Per Store $20.2 Million

Source: Progressive Grocer Magazine, May 2007

DeCA Prices All Merchandise at Cost +1% (shrinkage) + 5% (surcharge)

No Slotting fees or co-op advertising 100% of all deal money is passed to the

patron

An ideal test market scenario since the effect of trade funds can truly be monitored

Distance Deters Commissary Store Visits

The average Commissary is 2.5 times as far The average Commissary is 2.5 times as far from home as the local grocery storefrom home as the local grocery store

However, by a 2 to 1 margin, patrons are However, by a 2 to 1 margin, patrons are willing to put up with inconveniences to save willing to put up with inconveniences to save 30% on their grocery bill30% on their grocery bill

Commissary Consumers Use Coupons Heavily

126.4 Million coupons redeemed in FY 2007.

Total coupon value was $98.8 Million. DeCA earns approximately $10.1

Million in handling fees per year. Redemption percentages are generally

higher in the military market. Average coupon face value is 78 cents.

DeCA Business Drivers Promotions via Display

(Presented to DeCA Headquarters)

Manager Specials: Category leaders, high volume items, deep discounts, normally 7 days, mandated display, administered via automated VCM at Headquarters

Power Buy Display: High volume items, excellent prices, mandated quantities and display

Primary Display: Required displays (K1 & K2 display these to the maximum extent possible)

Secondary Display: Optional displays (store discretion)

One Time Buys/Shippers: Highly consumable, impulse items

Continued…

DeCA Business Drivers Case Lot Sales: Special events to sell patrons in case

increments Dollar Days: Dollar price points and dollar multiples

on brand name food items Coupons: On-shelf manufacturer coupons, FSI

coupons & Internet coupons all accepted Demos: Very effective and cost efficient Advertising: Several effective Military specific

vehicles available In-store DeCA Radio: In most major DeCA stores In-store Floor Advertising: Available for most DeCA

stores

Exchange Sales Trends

11.04$10$9.8

$10.1$10.1$9.7$9.7$9.7$9.3$9.8

$10.5$10

$11.1

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

$12.61

In Billions

ExchangesAAFES, NEXCOM and Marine Corps Exchanges Operate as Federal Instrumentalities - unique

organizations within the DoD Self-funded, using few tax dollars Exchanges pay their own operating costs from Revenues Return earnings to Customers through payments to

Morale, Welfare and Recreation Activities and investments in new, renovated exchange facilities

Coast Guard Exchanges An MWR activity; Coast Guard is part of the Department

of Homeland Security

Veterans Canteens Operates under the authority of the Department of

Veterans Affairs

AAFES Profile

Established: 1895

Employees: 43,000

Headquarters:3911 S. Walton Walker Blvd.Dallas, TX 75236-1598Phone: (214) 312-2001Web site: www.aafes.com

Major Distribution Facilities:Forest Park, GA; Newport News, VA;French Camp, CA; Waco, TX;Giessen, Germany; Tokyo, Japan; Yakota, Japan; Inchon, Korea; Okinawa, Japan; Honolulu, Hawaii

Commander:

Brigadier General Keith L. Thurgood, USAF

COO:Mike Howard

Selected Operations and Services:Retail Stores; On-line ShoppingConcessions; Catalog Services

Food Facilities; Gas and Auto RepairMilitary Clothing Stores; Movie Theaters

Vending Centers, State Department Commissaries

FY 2007 Sales: $9.66 Billion

AAFES Regions (5)

Eastern Region

MainExchanges

Pacific RegionMain

Exchanges

European Region

MainExchanges

Western RegionMain Exchanges

Central Region

MainExchanges

Guam, Japan,S. Korea, Okinawa

Alaska

Hawaii

Puerto Rico

Italy

Germany

England

Greenland

NEXCOM Profile

FY 2007 Sales: $2.30 Billion

Established: 1946

Employees: 15,000

Headquarters:3280 Virginia Beach Blvd.Virginia Beach, VA 23452Phone: (757) 463-6200Web site: www.navy-nex.com

Major Distribution Facilities:Norfolk, VA; Chino, CAPensacola, FL; Naples, ItalyHonolulu, Hawaii; Yokosuka, Japan

Commander:

Rear Admiral Robert J. Biachi, SC, USN

COO:Michael Good, SES

Selected Operations and Services:Retail Stores; Concessions

Food Facilities; Gas and Auto RepairAuthorized Uniform Stores

Vending Centers; Ship Stores

Cuba

Guam

Puerto

Rico

Japan

Hawaii

NEXCOM Districts (11)

Mid-South District

GuamDistrict

JapanDistrict

HawaiiDistrict

Western District

Northwest District

SoutheastDistrict

Tidewater District (HQ)

Capitol District

European District

Northeast District

MCX Profile

FY 2007 *Estimated Sales: $793.3 Million*Cooperative format

Established: 1897

Employees: 3543

Headquarters:3044 Catlin Ave.Quantico, VA 23134-5103Phone: (703) 784-3800Web site: www.usmc-mccs.org

Major Distribution Facilities:None

Director:MG. Gen Timothy R. Larson, USMC

(Ret)

Deputy Director Business Operations:

Michael T. Tharrington

Selected Operations and Services:Retail Stores; Concessions

Vending Centers; Gas and Auto RepairFood and Hospitality Facilities

MWR Programs

Marine Corps Exchanges (MCX) are a part of the Marine Corps Community Services (MCCS) on the Marine Corps

bases.

Yuma

Barstow

Quantico (MCX HQ)

Camp Allen

Henderson Hall

Cherry PointCamp Lejeune

Beaufort

Parris Island

Albany

Twentynine Palms

Miramar& MCRD San

Diego

JapanIwakuni

Hawaii

Kaneohe Bay

Camp Pendleton

MCX Facilities (17)

CGES Profile

FY 2007 Sales: $125.3Million

Established: 1945

Employees: 1,600

Headquarters:870 Greenbrier CircleGreenbrier Tower IISuite 502Chesapeake, VA 23320-2681Phone: (757) 420-2480Web site: www.uscg.mil/mwr

Major Distribution Facilities:None

Commander:

Captain Edward Eng

Director of Operations:Bob McGinty

Selected Operations and Services:

Retail StoresGas Stations

MWR ProgramsFood Operations (franchised)

Vending Centers

CGES High-Volume Exchanges

Seattle

Cape May

Cape Cod

Puerto Rico

Hawaii

Honolulu

San Pedro

Alameda

Humbolt Bay

Petaluma

North Bend

Astoria

PortAngeles

San JuanBorinqu

e

Galveston Miami

Clearwater

St. Petersburg

New Orleans

Mobile (2)Mayport

Charleston

Elizabeth City

PortsmouthYorktown

Staten Island

Baltimore

New London

South Portland

NorthCoast,

Cleveland

Ketchikan

Kodiak

VCS Profile

FY 2007 Sales: $309 Million

Established: 1946

Employees: 3,100

Headquarters:#1 Jefferson Barracks RoadBuilding #25St. Louis, MO 63125-4194Phone: (314) 894-1200Web site: www.vcscanteen.com

Major Distribution Facilities:None

Director:

MS. Marilyn Iverson, SESCOO:

Ralph Shalda, SES

Selected Operations and Services:

Retail Stores, Food Operations (Cafeterias)

Personalized Services, Vending

Central Buying Office Core Customers:

Patients (including relatives and friends)

Staff and Medical workers Volunteers

Average Retail Store size: 1,500-1,800 sq. ft.

Approved items are placed in VCS’ Automated Merchandise Catalog (AMC). Items on AMC are available to each canteen for ordering merchandise.

VCS Profile

Exchanges - Main Stores

NOTE: Resale systems combined operate thousands of retail operations including Main Stores, Shoppettes, Troop Stores, Package Stores, Sport Shops, Lawn and Garden, Fast Food, Military Clothing Stores, Gas Stations, etc.

CONUS OCONUS TOTAL

AAFES 109 51 160

NEXCOM 45 32 77

MCX 17 2 17

VCS 170 0 170

CGES 66 10 76

Total 405 95 500

Exchange Sales vs.America’s Top Retailers Sales

(Billions)

WalMart $315.7

Target $52.6

Sears $49.1

K-Mart $19.7

J.C. Penney $25.6

Federated Dept. Stores

$23.4

May Dept. Stores $14.4

Kohl’s $13.4

U.S. Military Exchanges

$11.6

Dillards $7.7

Nordstrom $7.1Source: NRF online

Exchange Resale SystemsBusiness Drivers Pricing equal to or lower

than best customer Voluntary Price Reduction

(VPR) Favorable payment terms

continued . . .

Marketing funds for:

In-store demos

Premiums, give-a-ways

Truckload and parking lot

sales

Contests, sweepstakes

Clerk training

Scholarships

Exchange Resale SystemsBusiness Drivers

Advertising funds for: Weekly tabloids, In-store flyers Special programs

Prepaid freight Warehouse allowances Business Processes

Vendor Managed Inventory (VMI) Same UPC code # for Bonus

Packs Pre-ticketing for certain kinds of

merchandise

Ship Stores Profile

FY 2007 Sales: $84.2Million

Established: 1909

Headquarters:3280 Virginia Beach Blvd.Virginia Beach, VA 23452Phone: (757) 463-6200Web site: www.navy-nex.com

Major Distribution Facility:Yokosuka, Japan

Commander:

Rear Admiral Robert J. Bianchi, SC, USN

Vic President, Ship Stores Program:

Charlie Vaughn

Selected Operations and Services:Retail Stores; Vending Machines

Laundries; Barber Shops

What Makes Ship Stores Unique?

Investment in inventory is constrained limited storage and

display space Assortments reduced to

best selling SKU’s Majority of sales occur

while deployed Captive market when at sea Store hours restricted while

in port or repair yards Requires 24-72 hour

turnaround for deliveries

MWR/ ServicesMWR/ ServicesMWR, GSA, Department of State

Morale, Welfare and Recreation

MWR OperationsMWR Operations

MWR

MWR is a term given to a complete range of community support, quality of life programs, services, and activities that are provided to members of the Armed Forces and their families on military installations throughout the world.

Operations

Each of the military services operates MWR activities

Each military service has its own MWR organization, and while they manage similar activities, each does so in its own manner within the broad policy mandates of DoD

Operations are generally decentralized, but there is growing trend toward regional operations in Army & Navy.

Program Funding

MWR operations are funded with a combination of tax payer funds (appropriated) and self generated funds (non-appropriated) referred to as “APF” and “NAF” respectively

NAF is generated through thesale of goods and services byboth MWR operations and theExchanges (dividends)

Programs Categories

Source: DMDC

Categories Title Funds Program Examples“A” Mission Essential 100% APF Fitness Center,

IntramuralSports, Libraries,

Rec. Centers

“B” Community Support 65% APF Child Dev. Center 35% NAF Youth Program,

Outdoor Rec., Rec. Pool

“C” Business Operations 100% NAF* Clubs, Golf,Bowling,

Retail Stores, Snack Bars

Restaurants, Lodging,Marinas

Category may determine type of contracting procedures utilized APF: Defense Federal Acquisition Regulations Supplemental NAF: DoD and Service Specific Regulations **

DoD Directive 4105.67 *With some limited exceptions

DoD Instruction 4105.71 ** www.defenselink.mil

MWR’s Most Frequented Facilities

Air ForceFitness FacilitiesLibrariesOutdoor Rec.Clubs and

Entertainment

ArmyFitness

FacilitiesGyms/fieldsBowlingLibrariesITT

NavyFitness FacilitiesITTFast Food

VenuesOutdoor Rec.Gyms

MarinesFitness FacilitiesITTFast Food

VenuesOutdoor Rec.Gyms

Army MWR OperationsHeadquarters: U. S. Army Community and FamilySupport Center (CFSC)4700 King StreetAlexandria, VA 22302

General Information:2007 Revenues: $778M APF

$953M NAF Employees: 36,000

Facilities:Lodging Operations 78Golf 57Fitness 236Clubs, food, beverage, entertainment 227

Commander: BG John Johnson, USACOO: Rich Gorman, SESPhone: (703) 681-7472Web site: www.armymwr.com

Contains data on: Lodging, Sports, Recreation, Construction, Contracting (How to Do Business), Contracting Officer Listing, Armed Forces Recreation Centers, Child and Youth Programs and more

Key HQ Phone Numbers:Family Programs: (703) 681-5375Soldier Programs: (703) 681-7398 Recreation: (703) 681-7226Business Programs: (703) 681-5203NAF Contracting: (703) 681-5244NAF Construction: (703) 681-1506Army Installation Management

Agency (IMA)

Chief, MWR & Family Support Branch: Arnie Cole Phone: (703) 602-1812

Headquarters: U.S. Marine Corps Personaland Family Readiness Division3280 Russell RoadQuantico, VA 22134-5103

General Information:2007 Revenues: $200M NAF *

$200M APF*Employees: 13,3192007 Recapitalization:$20.1M

Facilities:Fitness 53Food Ops 198Lodging 7Golf 11

*estimated

Director: MG (Ret) Timothy Larsen

Dep. Dir. Business Ops: Michael Tharrington

Phone: (703) 784-9501/9816 (fax)Web site: www.usmc-mccs.org

Contains Data On: Semper Fit (rec./fitness),Family Programs, Business Ops Programs, Personal Services (child/youth), Construction, Contracts, MCX Sites, Buyers Lists, Sales Reports, How to Do Business

Key Phone Numbers:Dep. Dir. Business Operations: (703) 784-3800Public Affairs: (703) 783-9517Retail Branch: (703) 784-3800Services Branch: (703) 784-3800Food & Lodging: (703) 784-3800

Marine Corps MWR Operations

Headquarters: Commander Navy Installations Command (N9) 2713 Mitscher Rd SW Washington DC 20373-5802

General Information:2007 Resources: $461.9M NAF (includes NEX Dividends)

$368.0M APF (Direct)Employees:15,000 (NAF, APF, FN, and MILPERS)2007 NAF Recapitalization: $52.8M

Facilities:Fitness 145Golf Courses 38MWR Lodges Facilities 26RV Parks 41Food Ops 443

Contains Data On: Fitness, motion pictures, ITT, Business Activities, Facilities and Acquisition, Community Support (child/youth), Public Affairs, (How to Do Business)

HQ POCs:F&FR Support Center: (Tom McFadden) (901) 874-6615/6812 (fax)Web site: www.mwr.navy.mil

Other HQ POCs:F&FR Service Center: (Tom McFadden) (901) 874-6618/6803 (fax)Marketing/Communications: (901) 874-4243Fitness/Fleet Rec: (901) 874-6802Media Resources/Motion Pictures: (901) 874-6537Recreation: (901) 874-6640Food Service: (202) 433-4640Lodging Program: (202) 433-4621Child and Youth Programs: (901) 874-6699Facilities & Acquisition: (901) 874-6674Computer Services: (901) 874-6520Finance: (901) 874-6592Personnel: (901) 874-6716Training: (901)874-6735

Navy MWR OperationsCommander, Navy Installations Command (CNIC)Director, Fleet & Family Readiness Programs: John Baker Phone: (202) 433-4544

Director, Fleet Readiness Programs: Christian Mehrer Phone: (202) 433-4538

Headquarters:U.S. Air Force ServicesDirectorate of Services1770 Air Force PentagonWashington, DC 20330-1770

General Information:

2007 Revenues: $752M NAF

$599 M APF

Employees: 47,247

2006 Recapitalization: $131.9M

Facilities:

Fitness Centers 115

Fast Food Ops 108 (Clubs Only)

Golf Courses 66

Lodges 93

Director: Arthur Myers, SESDeputy Dir: Linda Egentowich, YC-03 Phone: (703) 604-0010/0321 (fax)

Web site: www.afsv.af.mil

Contains data on: Aero Clubs, Child and Youth, Fitness and Sports, Tops in Blue, Lodging, ITT, Mortuary Affairs, Survivor Assistance, Career Program, Faculty Design Guides, Libraries, Golf, Clubs, AFNAFPO, Public Affairs and News

HQ POCs:Programs Policy: (703) 604-0738Armed Forces Entertainment: (703) 604-2429Child & Youth: (703) 604-6421

Air Force Services Operations

continued . . .

A.F. Services Agency POC’sCommunity Prgms: (210) 652-3371Rec & Business: (210) 652-3193Fit & Sports: (210) 652-7021Mkting & PAO: (210) 652-4945Lodging: (210) 652-8875Food: (210) 652-2619

A.F. NAF Purchasing AFNAFPOHQ AFSVA/SVC 10100 Reunion Place, Suite 304San Antonio, TX 78216-4138Director: (210) 652-5426Purchasing Div: (210) 652-5426

Air Force MWR Operations

Operations:Air Force Services Agency10100 Reunion Place, Suite 500

San Antonio, TX 78216-4138

Commander: Col. Fredric C. Ryder, USAFPhone: (210) 652-6207/7041 (fax) www-p.afsv.af.mil

Web site: www.afnafpo.com

Includes How to Do Business, Acquisition Data, Smart Buy Program

Headquarters:Coast Guard Morale, Well-being,and Recreation870 Greenbrier CircleGreenbrier Tower II, Suite 502Chesapeake, VA 23320-2641

General Information:2007 Revenues:$15.2M NAF

$15.70M APFEmployees: AF/NAF853

Chief: Captain Edward EngMWR Director: Gary ScheerPhone: (757) 420-2480/0659 (fax)

Web site: www.uscg.mil/mwr www.cg-exchange.com

Facilities:Lodge 30 (excludes RV)Golf Courses 2Food & Bev Ops 26Fitness Ops 31 (excludes stand-alone equipment)

Coast Guard MWR Operations

GSAGSA

Regional Small Business Centers

Lurita Alexis DoanAdministrator

Federal Supply Service

Information Center (FML)Washington, DC 20406

www.gsa.gov

GSA’s 12 Regional Small Business Centers (SBCs) can help your small business locate contracting opportunities. They are in place to help small businesses locate GSA buyers for their products and services and understand GSA contracting and schedule procedures. Sales total approximately $25 billion annually.

GSA’s 12 Regional SBCsRegion 1 – New England10 Causeway StreetSuite 11ABBoston, MA 02222(617) 565-8100Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

Region 2 – Northeast & Caribbean26 Federal Plaza New York, NY 10278(212) 264-1234New Jersey, New York, Puerto Rico, U.S. Virgin Islands

Region 3 – Mid-AtlanticStrawbridge Bldg., 20 North 8th Street(215) 446-4928Philadelphia, PA 19107Delaware, Maryland (except Prince Georges and Montgomery Counties), Pennsylvania, Virginia (except Arlington, Fairfax, Loudoun and Prince William Counties, and the City of Alexandria), West Virginia

Region 4 – Southeast Sunbelt77 Forsyth St.Atlanta, GA 30303(404) 331-5103Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee

Region 5 – Great Lakes230 South Dearborn StreetRoom 3718Chicago, IL 60604(312) 886-8901Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin

Region 6 – The Heartland1500 East Bannister RoadKansas City, MO 64131(816) 926-7203Iowa, Kansas, Missouri, Nebraska

Region 7 – Greater Southwest1500 East Bannister Road819 Taylor StreetFort Worth, TX 76102(817) 978-0800Arkansas, Louisiana, New Mexico, Oklahoma, Texas

Region 8 – Rocky MountainBuilding 41, Room 145Denver Federal CenterP.O. Box 25006Denver, CO 80225(303) 236-7408Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming

Region 9 – Pacific Rim450 Golden Gate Ave.San Francisco, CA 94102(415) 522-2700Hawaii, Nevada (except Clark County), Northern California

Room 3108300 North Los Angeles StreetLos Angeles, CA 90012(213) 894-3210Arizona, Nevada (Clark County), Southern California

Region 10 – North West/ArticRoom 2413400 Fifteenth Street, SWAuburn, WA 98001(253) 931-7956Alaska, Idaho, Oregon, Washington

Northern Capital Region (NCR)Room 1050301 7th St., SWWashington, DC 20405(202) 708-5804District of Columbia, Maryland (Prince Gorges and Montgomery Counties), Virginia (Arlington, Fairfax, Loudoun and Prince William Counties and the City of Alexandria)

Office of Commissary and Recreation Affairs (CR), U.S. Department of State

● The Secretary of State has the legislated authority to establish and operate employee associations at U.S. diplomatic missions abroad, and the staff of the Office of Commissary and Recreation Affairs (CR) supports and oversees these associations. There are approximately 125 associations, whose members are from both the civilian agencies of the USG as well as the various military units under the jurisdiction of the Chief of Mission.

Continued…

● The associations average under $500,000 on gross annual revenues. Sales total $44 million annually. The majority of them are located in developing countries where goods and services are either difficult to acquire, expensive, unsafe, unavailable or all of the above! Some associations offer little more than a few conveniences such as a snack bar or a video club. Others run more extensive facilities more in line with those of the military. Each association is responsible for its own procurement — there is no centralized procurement. However, CR assists associations by providing them with appropriate sources of procurement through the Supplier Directory and our contacts in the industry.

Office of Commissary and Recreation Affairs (CR), U.S. Department of State

Continued…

● Although the employee associations differ from the military in size and scope there is one overriding similarity: the mission to provide high quality goods and services to support the morale and welfare of Americans serving our country abroad. To this end, CR invites any and all interested supplier to contact us by fax or e-mail. We invite any interested companies to review our internet site to get a better idea of the kinds of information important to our employee associations. It can be found at: www.state.gov/m/a/c8225.htm.

Office of Commissary and Recreation Affairs (CR), U.S. Department of State

SA-1, Room L304

Washington, D.C. 20522-0101

202-663-1330, Fax 202-663-1329

Email: foodandfun@state,gov

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you by theyou by theAmerican Logistics Association.American Logistics Association.

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