mike lloyd [email protected] microsoft motion business architecture methodology what is...
TRANSCRIPT
Mike Lloyd
Microsoft Motion business architecture methodology
• What is Microsoft Motion?
• What is a Motion project?
• Why Do We Need It?
Enterprise Integration HubEnterprise Integration Hub
Web Svcs
Infrastructure services
Infrastructure servicesO
utpu
ts
Sec
urity
Pro
cess
Mgt
Wor
kflo
w
Dia
ry M
gr
Bus
ines
s R
ules
Ops
Mgm
t
Web Svcs
Common presentation logic
DevicesDevices
Voice Wireless Mail@
Web Svcs
Business services
Business services
Seg
men
tatio
n
Cus
tom
er A
dmin
Age
nt A
dmin
Cam
paig
n M
gt
Com
mis
sion
Sal
es M
gt
Con
tact
Mgt
Adv
iser
too
ls
Doc
umen
t M
gt.
Con
tent
Mgt
Web Svcs
Web Svcs
Externalweb services
Externalweb services
B2B
What Does the Business Want IT to Do?
• Understand the business better• But org charts and process maps don’t cut it
• Respond a little faster• But IT rarely gets funding for resilient, flexible solutions
• Cost a little less• … or create more value
• Help make a difference• Invoke IT as an enabler for effective business change• Identify powerful leverage points for the application of IT
Describing the Business
Defining the Business
1. Business capabilities are stable
2. Capabilities that don’t add value can be eliminated
3. IT is a powerful agent for transformational change
Web servicesSOAMotion
Microsoft Motion Business Architecture Modelling
Custom
ers
Busine
ss partners
Customer-facing channel partners
IT providers Financial service providers
1. Develop product or service
2. Generate demand
5. Collaborate
3. Fulfil demand4. Plan and
manage
The Basic Module Map
CustomersBusiness partners
Customer-facing channel partners
IT providers Financial service providers
1. Develop product or service
2. Generate demand
5. Collaborate
3. Fulfil demand4. Plan and manage
the business
1. Develop product or service 2. Generate demand
5. Collaboration
3. Fulfil Demand 4. Plan and
manage the
enterprise
3.1 Provide Service
3.2 Advanced Planning
3.3 Procure resources
3.4 Produce Product
3.5 Logistics
3.3.1 Sourcing and Supplier Contract Management
3.3.2 PurchasingRequest Resources
Acquire/Purchase Resources
CreatePurchase
Requisitions
PurchaseDirect
Materials &Supplies
PurchaseIndirect
Materials
PurchaseOutsideVendor
Services
PurchaseCapitalGoods
ConsolidateApproved
Requisitionsby Supplier
CreatePurchase
Orders
Choose orDefault
Supplier forGoods
ManageRFI/RFQ/
RFPprocess
ManageOpen to
Buy/BlanketPOs
Verify/Negotiate
Price
ManageRequisition
ApprovaProcessl
PerformEncumbrance
Check
Track OpenPOs
Manage Suppliers
ManageSupplier
Relationships
TrackSupplier
Commitments
MaintainSupplierCatalog
ManagePurchase
ItemCatalog
CreateAuction Bids
ManageAutomaticReplenish-
ment
ManagePurchasing
Methods
Approve& ValidateContract
Payments
ManageBuyer
Performance
Provide SupplierSelf-Help
Financial service providers
Customer-facing channel partners
Custom
ers
Business partners
IT providers
Module Map – Business Capabilities
Createpurchase
requisitions
Request Resources
The module map
Anatomy of a Capability
PeoplePeople
PlatformPlatform
ProcessProcess
Encapsulating a Capability
Custom
ers
Business partners
Customer-facing channel partners
IT providers
Financial service providers
1. Develop product or service
2. Generate demand5. Collaborate3. Fulfil demand
4. Plan and manage
What Use is a Business Architecture Model?
Value proposition Operating model
Capabilities
MetricsIT project portfolio
IT projects
SOA
Outsourcing
Partnerships
Offshoring
Self-service
Why Start a Motion Project?
Automation
SOA
Problem-solving
Incremental change
Governance and compliance
Acquisition
Core vs. non-core
Consolidation
Sourcing
Business architecture
Custom
ers
Business partners
Customer-facing channel partners
IT providers Financial service providers
1. Develop product or service
2. Generate demand
5. Collaborate
3. Fulfil demand 4. Plan and manage
Motionproject
Module map
Phase 1Phase 1Establish Project ContextEstablish Project Context
Generate Level 2+ capability mapGenerate Level 2+ capability map
Document project context & objectivesDocument project context & objectives
Assess capability performanceAssess capability performance
Gate 1Gate 1 – Go, or no-go? – Go, or no-go?
Motion Project – Phase 1
Go/no-go?Go/no-go?
Phase 2Phase 2Capture Business ArchitectureCapture Business Architecture
Gather existing business and financial Gather existing business and financial documentationdocumentation
''Go InGo In' – Map relevant Level 2+ capabilities' – Map relevant Level 2+ capabilities
''Go UpGo Up' – Connect capability Levels 1 and 2' – Connect capability Levels 1 and 2
''Go OutGo Out' – Connect environmental capabilities' – Connect environmental capabilities
Gate 2:Gate 2: Check completeness Check completeness
Off-RampOff-Ramp
Motion Project – Phase 2
Check completeness of Check completeness of operational, environmental operational, environmental and financial framingand financial framing
Go/no-go?Go/no-go?
Phase 3Phase 3Complete 'as-is' Business Complete 'as-is' Business ArchitectureArchitecture
''Go DownGo Down' – Cross-reference capabilities to ' – Cross-reference capabilities to teams, business objectives and financialsteams, business objectives and financials
Identify capability connectorsIdentify capability connectors
Identify service level expectationsIdentify service level expectations
Identify people, process and platform viewsIdentify people, process and platform views
Workshop: Gate 3Workshop: Gate 3 – Understand Business – Understand Business ArchitectureArchitecture
Off-RampOff-Ramp
Motion Project – Phase 3
UnderstandUnderstand'as-is' business 'as-is' business architecturearchitecture
Check completeness of Check completeness of operational, environmental operational, environmental and financial framingand financial framing
Go/no-go?Go/no-go?
Phase 4Phase 4Recommend Next StepsRecommend Next Steps
Identify leverage points and Identify leverage points and impedimentsimpediments
Select appropriate improvement modelSelect appropriate improvement model
Develop next step recommendationDevelop next step recommendation
Identify project opportunities and risksIdentify project opportunities and risks
Deliver final project recommendationDeliver final project recommendation
Motion Project – Phase 4
Deliver finalDeliver finalprojectprojectrecommendationsrecommendations
UnderstandUnderstand'as-is' business 'as-is' business architecturearchitecture
Check completeness of Check completeness of operational, environmental operational, environmental and financial framingand financial framing
Go/no-go?Go/no-go?
Case Study
• Situation
• Fortune 500 logistics company
• Comprises five independently-minded business units
• IT wanted to move to SOA, business saw little benefit
• Project
• Senior executive wanted to expose commonalities across LoB
• Eight week Motion project sponsored
• Result
• Business thought there was ~15% overlap between LoB; actually ~60%
• Businesses now communicating with a common language
• 20% sustainable reduction in CIO’s CapEx
• Management has a clear path to adopt SOA
• Motion rolled out to all departments as operating model & strategy
Mike Lloyd
Microsoft Motion business architecture methodology
Next steps …
Workshop – this afternoon, 1pm
Panel discussion – tomorrow, 3pm