MiddlewareLicenseAgreement

THISAGREEMENTisbetweenthefollowingparties(eachaPartyandtogethertheParties):

PARTIES

(1)FlyMyCloudLimited,acompanyincorporatedinEnglandandWaleswhoseregisteredcompanynumberis09756179andwhoseregisteredofficeisat71-75SheltonStreet,CoventGardenLondonUKWC2H9JQ(theProvider);and

(2)TheCustomer,theentitybasedintheUnitedKingdomagreeingtotheseterms.IfanentityisacceptingthesetermsonbehalfoftheCustomer,theentityrepresentsandwarrantsthat:(i)theyhavefulllegalauthoritytobindCustomertothisAgreement;(ii)theyhavereadandunderstoodthisAgreement;(iii)theyareresidentintheUKfortaxpurposes;and(iv)theyagree,onbehalfofCustomer,tothisAgreement.IfanentitydoesnothavethelegalauthoritytobindtheCustomer,theyshouldnotselectthecheckboxtoaccepttheseterms.

ThisAgreementgovernstheCustomer'saccesstoanduseoftheService.

RecitalsA. TheCustomerwishestodeployandscaleawebapplicationorawebsiteusingthe

service(the“MiddlewarePlatform”)suppliedbytheProvider.

B. TheCustomerunderstands theMiddlewarePlatform is inbeta stage andmaynotperformasexpected.

C. TheCustomerunderstandsthattheauto-scalingisapplicableonlyforservicescreatedathttps://middleware.flymycloud.com/autoscale-applications(theService).

D. Other services (the “Other Services”) that are available through the MiddlewareplatformsuchasCloudServers(https://middleware.flymycloud.com/cloud-servers),Cloud Databases (https://middleware.flymycloud.com/cloud-databases ) will notcomewithauto-scalingandtheCustomerisresponsibleforcreating,maintaininganddeployingsolutions;andmaintaininginstancesassociatedwiththeseservices.

E. ThisAgreementiseffectiveasofthedateCustomerselectsthecheckboxtoaccepttheAgreement(the"EffectiveDate").IfyouareacceptingonbehalfofCustomer,yourepresent andwarrant that you have full legal authority to bind Customer to thisAgreement.

F. ThepurposeoftheServiceistodeploytheCustomer’sWebsiteorApplication.

G. TheCustomerunderstandsthattheProviderdoesnotoperateahostingbusinessandalltheCustomersoftwareanddatawillbehostedwithThirdPartyHostingprovider(s).

H. The Customer or Customer’s agent(s)will provide the data and software and anyothercontentrequiredfortheapplicationorwebsiteasrequiredbytheMiddleware

and theProviderwillprovide the service through theMiddlewarePlatformon thetermssetoutinthisAgreement.

THEPARTIESAGREE:

1.Definitionsandinterpretation

InthisAgreement,unlessotherwiseprovided:

1.1.Definitions

AcceptableUsePolicyApplicationAccount

meanstheAcceptableUsePolicy(AUP)ontheProvider’swebsite(Thispolicyisavailableathttps://www.flymycloud.com/aup)meansanyweb-basedsoftware;Customeraccountregisteredthroughhttps://www.flymycloud.com/register

BusinessDay meansadayotherthanSaturday,Sundayandpublicholidayswhenclearingbanksgenerallyareopenfornon-automatedbusiness;

Charges meansthesumschargedtotheCustomer,excludingVATandothersalestax,assetoutinSchedules 1 and 2, and ‘Additional Charges’, ‘Resource Cost’, ‘Set-up Charges’, and‘MaintenanceCharges’shallhavethemeaningssetoutinSchedules1and2;

ConfidentialInformation

means any and all confidential information (whether in written or electronic form),includingtechnicalorotherinformationimpartedinconfidenceordisclosedbyonepartytotheotherorotherwiseobtainedbyonepartyrelatingtotheother’sbusiness,financeortechnology, know-how, intellectual property, assets, strategy, products, and customers,including without limitation information relating to management, financial, marketing,technical and other arrangements or operations of any person, firm or organisationassociatedwiththatparty;

Content means all text, graphics, images, sound, data, software and materials provided by theCustomer for the Application or the Website from time to time as required by thisAgreement;

Downtime meansaninterruptionintheServicesofmorethan60secondsduetothedefaultoftheProvider;

ForceMajeure meansaneventorsequenceofeventsthatarebeyondaparty’sreasonablecontrol(whichcouldnotreasonablyhavebeenanticipatedandavoidedbyaparty)preventingordelayingitfromperformingitsobligationshereunder,includingwithoutlimitationwar,revolution,terrorism, riot or civil commotion, any problemswith Third Party hosting providers, orreasonableprecautionsagainstanysuchevents;strikes,lockoutsorotherindustrialaction,whetheroftheaffectedparty’sownemployeesorothers;blockageorembargo;actsoforrestrictions imposedbygovernmentorpublicauthority;explosion, fire,corrosion, flood,naturaldisaster,oradverseweatherconditions.ForceMajeuredoesnotinclude,withoutlimitation, inability to pay, shortage of or increase in the price of rawmaterials, over-commitment or other circumstances that may make the terms of this Agreementunattractivetoaparty;

IntellectualPropertyRights

meanscopyright,rights in inventions,patents,know-how,tradesecrets,trademarksandtradenames, servicemarks,design rights, rights inget-up,database rightsand rights indata,semiconductorchiptopographyrights,domainnamesandallsimilarrights,and,ineachcase:(a) whetherregisteredornot;(b) includinganyapplicationstoprotectorregistersuchrights;(c) includingallrenewalsandextensionsofsuchrightsorapplications;(d) whethervested,contingentorfuture;and(e) whereverexisting;

Month meansacalendarmonth;

ServerServiceCredit

means any server (cloud, virtual or dedicated) used by the Provider to deploy theApplicationorSitefromtimetotime;meansacreditfromtheProvidertotheCustomer,providedthiscanonlybeutilisedforthepurchaseoftheProvider’sMiddlewareservicesandinaccordancewithclause13ofthisAgreement.

ServicesSettings Page ofMiddlewarePlatform

means the deployment of Customer’s Site or Application throughMiddleware Platform(includingthesettingupofCustomer’sApplicationorSiteontheMiddlewarePlatform)tobeprovidedunderthisAgreementassetoutinSchedule1;Thesettingspageisavailableathttps://middleware.flymycloud.com/settings

Site/Website meansthewebsite(s)tobehostedontheServerbytheProviderfortheCustomerusingtheContent;

Specification meansthespecificationassetoutinSchedule1;

StartDate meansthedateofthisAgreement;

SubmissionsTerms URL(AgreementTermsURL)ThirdPartyHost

meansanyuserorother thirdpartygeneratedContentemailedorotherwiseexternallysubmittedtotheSiteortheApplication;https://www.flymycloud.com/middleware-termsmeansanyhostingproviderthattheProvidermayusefromtimetotime,including(butnotlimitedto)servicessuchasAmazonAWS,GoogleCloudandMicrosoftAzure;and

VAT meansUnitedKingdomvalueaddedtaxandanyothertaximposedinsubstitutionforit.

1.2.Interpretation

Unlessotherwiseprovided:

1.2.1.eachgenderincludestheothers;

1.2.2.thesingularincludesthepluralandviceversa;

1.2.3.referencestoclauses,SchedulesorAppendicesaretoclauses,SchedulesorAppendicesofthisAgreement;

1.2.4.referencestothisAgreementincludeitsSchedulesandAppendices,asamendedfromtimetotime;

1.2.5.referencestopersonsincludeindividuals,unincorporatedbodies,governmententities,companiesandcorporations;

1.2.6.‘including’meansincludingwithoutlimitation;

1.2.7.generalwordsarenotlimitedbyexample;

1.2.8.clauseheadingsdonotaffecttheirinterpretation;

1.2.9.adocumentisinagreedtermsifCustomerhaspurchasedthisplanfromtheProvider’swebsite(www.flymycloud.com);

1.2.10.referencestolegislation(includinganysubsidiarylegislation)includeanymodificationorre-enactmentthereof;

1.2.11.‘writing’ includesmanuscript, telexes, facsimiles, emails, communications in Brailleandotherpermanentforms.

2.Services

2.1.TheProviderwillsupplytheServicestotheCustomerfromtheStartDateuntiltheexpiryor terminationof thisAgreement subject to complianceby theCustomerwith thetermsofthisAgreement.

2.2.TheProvidermaystoretheContentandanySubmissionsontheServer(s).

2.3.TheProviderhastherighttostoreanydata,contentorsoftwareanywhereoutsideoftheEuropeanUnion.

2.4.TheProviderortheThirdPartyHostmayallocateaninternetprotocoladdresstotheSiteortheApplicationandmayrenumberorreallocatetheinternetprotocoladdressfortheSitefromtimetotimeasappropriate.TheCustomerwillhavenoentitlementorinterestinanyinternetprotocoladdressesallocatedbytheProviderortheThirdPartyHost whatsoever whilst the Agreement is in force or upon termination of theAgreement.

2.5.TheCustomerunderstandsthattheProviderwillbeusingServersprovidedbyThirdPartyHost(s).

3. NewApplicationsandServices

3.1.TheProvidermay: (i)makenewapplications, tools, features or functionality availablefromtime to time through theServicesand (ii)addnewservices to the"Services"definitionfromtimetotime,theuseofwhichmaybecontingentuponCustomer’sagreementtoadditionalterms.

4.TechnicalSupportService

4.1.TheCustomerisresponsiblefortechnicalsupportofitsApplicationsandSite.

4.2.TheProviderisundernoobligationtoprovidetechnicalsupportfortheCustomer’sApplicationsandProjectsunlessaSupportPlanispurchasedbytheCustomer.ThenatureofsuchsupportwillbegovernedbythetermsandconditionsofthisSupportPlan.

5.Chargesandpayment

5.1.InconsiderationoftheProviderprovidingtheServicesinaccordancewiththisAgreement,theProviderwillautomaticallydeductthefollowingchargesfromtheCustomerusingthepaymentdetailsprovidedbytheCustomer:

5.1.1.theSet-upCharges;

5.1.2.theLicensefeeasprovidedinSchedules1and2;and

5.1.3.anyAdditionalChargesasprovidedinSchedules1and2(thesechargesarepayableimmediatelyuponcreationofanyassociatedresourceandtheprovidermaychargeyourpaymentcardimmediatelyoncreatingsuchresources).

5.1.4.Fortheavoidanceofdoubt,theLicensefeesandAdditionalChargesareappliedbasedontheplanselectedbytheCustomeraftertheyhaveregisteredfortheServicesontheProvider’sWebsite.

5.2.Fortheavoidanceofdoubt,theCustomerisobligatedtopayallapplicableFeeswithoutany requirement for the Provider to provide a purchase order number on theProvider’sinvoice(orotherwise).

5.3.VATwillbechargedinadditiontoallCharges(whereeligible)andwillbepayablebytheCustomer.

5.4.InordertouseanyoftheServicestheCustomeragreestohaveaddapaymentcard(creditordebit)totheiraccountorarrangeforsignedaDirectDebitmandatetobeactivatedontheiraccount,sothattheChargesandPaymentsmaybedeductedautomatically fromtheiraccount.

5.5.TheCustomerisresponsibleforanyTaxes,andCustomerwillpayTheProviderfortheServiceswithoutany reduction forTaxes. If theProvider isobligated to collectorpayTaxes, the Taxes will be collected from the Customer, unless Customer provides theProviderwithatimelyandvalidtaxexemptioncertificateauthorizedbytheappropriatetaxingauthority.IfCustomerisrequiredbylawtowithholdanyTaxesfromitspaymentstotheProvider,CustomermustprovidetheProviderwithanofficialtaxreceiptorotherappropriatedocumentationtosupportsuchwithholding.Ifrequiredbylaw,theCustomerwillprovidetheProviderwithsuchtaxidentificationinformationthattheProvidermayrequire to ensure its compliance with applicable tax regulations and authorities inapplicablejurisdictions.Customerwillbeliabletopay(orreimbursetheProviderfor)anytaxes,interest,penaltiesorfinesarisingoutofanymis-declarationbytheCustomer.

5.5.PaymentofChargeswillbemadebysuchmeansastheProviderdirects,includingonlinetransferorwebbasedpayment,atthecostoftheCustomer.

5.6. In theevent that theCustomerdelaysorwithholdspayment for theServices forany

reason,theProvidermaysuspendtheServicesorterminatetheAgreement.

5.7.TheProvidermay,withoutlimitingitsotherrights,chargeinterestonanysumsduebutnotpaidinfullbytheduedate,at7%perannumabovetheBankofEnglandbaseratefromtimetotimeinforce.

5.8.Interestwillaccrueonadailybasis,andshallapplyfromtheduedateforpaymentuntilactualpaymentinfull,whetherbeforeorafterjudgment.

5.9.Tothefullestextentpermittedby law,theCustomerwaivesallclaimsrelatingtoFeesunless claimedwithin thirtydaysafter charged (thisdoesnotaffectanyCustomerrightswithitscreditcardissuer).Refunds(ifany)areatthediscretionoftheProviderandwill only be in the formof credit for the Services. Nothing in this AgreementobligatestheProvidertoextendcredittoanyparty.

6.Customerresponsibilities

6.1.TheCustomerwillprovide theContentand theSoftware to theProvider, through theMiddlewarePlatformintheformatrequiredbytheProvider,toenabletheProvidertodeploytheSiteontheServer(s)andprovidetheServices.

6.2.theCustomershallberesponsiblefor:

6.2.1. providing accurate and complete Content or updated Software and in the formatrequiredbytheSpecification;

6.2.2.respondingpromptlyfromtimetotimetothereasonablerequestsoftheProviderforanyadditionalinformationorassistancetoensurethesuccessfuldeploymentoftheSiteorApplication;

6.2.3.complyingwithallofthetermsofthisAgreementandanytermsandconditionsofThirdPartyHost(s)(referredtoinSchedule1ofthisAgreement)throughoutthetermofthisAgreement;

6.2.4.any Submissions, including any loss or damage to data, programs or hardware, anybreachesofsecurity,orharmcausedbyvirusesordevices;

6.2.5.using the Services in accordance with this Agreement and any applicable laws orregulations;and

6.2.6.any liability incurredby theProviderarising fromanydamagesufferedbyanyothercustomersoftheProviderduetoanybreachofthisAgreementbytheCustomer.

6.3.TheCustomerisresponsiblefortestingtheApplicationorWebsitetocheckthatithasbeendeployedcorrectly.

6.4.The Customer is required to notify the Provider of any defects in relation to thedeployment of the Application orWebsite within 2 Business Days of purchase bywritingtomiddleware-support@flymycloud.com.TheProviderisnotresponsibleforcorrectinganydefectsnotifiedafter thisdateand thedeploymentwillbedeemedsuccessful.

6.5.The Application or Website will be deemed to have been successfully completednotwithstandinganydefect in theContentoranyactoromissionof theCustomer(‘CustomerDefect’).

6.6TheCustomershallnotupdatetheApplicationorWebsitemorethan5timesacalendarmonthiftheCustomerhasnotpurchasedthe“ApplicationMaintenance”add-onfromtheProvider.

6.7 If theCustomerhas not purchased the “ApplicationMaintenance” ” add-on from theProvider, the Customer should not upload any file greater than 2 MB to theMiddlewarePlatform.

7.IntellectualPropertyandLicences

7.1.AllContentprovidedby theCustomeroranyagentof theCustomershall remain theproperty of the Customer, its agents or its licensors. The Customer grants to theProvider a non-exclusive worldwide royalty-free licence for the purposes of theperformanceofthisAgreementwhetherduringorafterthetermofthisAgreement.

7.2.AnyIntellectualPropertyRightsotherthanthosecontainedintheContent,theWebsiteortheApplicationexistingatthedateofthisAgreementorContentprovidedbytheCustomerafterthatdatearethepropertyoftheProvider,andtheCustomerassignsto the Provider all rights and titles in any such Intellectual Property Rights, bothpresent and future and waives any moral or other rights it may have in suchIntellectualProperty.

7.3.TheCustomergrantstotheProvideranon-exclusiveworldwideroyalty-freelicencetouseanydataassociatedwith theperformanceof theCustomer’sSiteorApplicationtoimprovetheMiddlewarePlatform.

7.4.TheCustomeracceptsthatallMiddlewarePlatform-relatedcontentandsoftwarearethepropertyoftheProviderandtheCustomerhasnoIntellectualPropertyrightsinthesamenotwithstandingthepossibilitythatanydataassociatedwiththeperformanceofCustomer’sSiteorApplicationmaybe,ormayhavebeen,used to improve theMiddlewarePlatform.

7.5.The Customer’s right to use theMiddleware Platform is granted through a revocablelicenseandisvalidonlyduringthetermofthisAgreement.

7.6.TheCustomerisprohibitedfromreverseengineering,orattemptingtoreverseengineeranypartsoftheMiddlewarePlatform.TheCustomerunderstandsthatanybreachofthisclauseislikelytocausesignificant,irreparabledamagetotheProvider’sbusinessinterests.

7.7.TheProvidershallnotbeobligedtoreturntotheCustomeranyContent,oranymediacontaining Content or other materials provided by the Customer under thisAgreementwhether during or after the termof this Agreement unless specificallyagreedinwritingbetweentheparties.

7.8.The Customer will indemnify and keep indemnified the Provider against all claims,liabilities, losses,damages,costsandexpensesarising fromanyclaimorallegationthattheSite,anyContent,SoftwareorSubmissioninfringestheIntellectualPropertyRightsofanythirdparty.

8.ConfidentialInformation

8.1.NeitherPartywill,withouttheother’spriorconsent,disclosetheConfidentialinformationoftheotherParty.

8.2.NeitherPartywillusetheother’sConfidentialInformationforanypurposeotherthanforthepurposeofperformingthisAgreement.

8.3.DisclosureofConfidentialInformationmaybemadetoaParty’s:

8.3.1.officers;

8.3.2.employees;

8.3.3.professionaladvisers;and

8.3.4.consultantsandotheragents,

providedthattherecipientissubjecttonolessobligationsofconfidentialitythanthePartyitselfandthePartydisclosingisresponsibleforcompliancewiththesame.

8.4.ConfidentialInformationdoesnotincludeinformationthat:

8.4.1.isorbecomespublicotherthanbybreachofthisAgreement;

8.4.2.wasknowntotheotherPartybeforethisAgreementwithoutbreachofconfidence;

8.4.3.isindependentlydevelopedbyorbecomesavailabletotheotherPartywithoutusinganyinformationsuppliedbythefirstParty;or

8.4.4.isrequiredtobedisclosedbylaworregulatoryauthority.InthecaseofsuchdisclosurethePartysubjecttosuchrequirementshallfirstnotifytheotherPartyoftheactualorpotentialrequirementtodisclose,ifpermittedtodosobylaw,andwillcomplywith

thereasonablerequestsoftheotherPartyastothemannerofsuchdisclosureasfaraspossibleandinaccordancewiththeapplicablelaw.

UponterminationofthisAgreementallConfidentialInformation,uponrequest,eachpartywillusecommerciallyreasonableeffortstodestroyallConfidentialInformationoftheotherpartyincludingcopiesofthesame,relatingtoorsuppliedbyaPartyandwhichisorshouldbeintheotherParty’spossession.

8.5.ThisclauseshallremaininforceforaperiodoftwoyearsfromthedateofterminationofthisAgreement.

9.Access

9.1.TheCustomermusthaveanAccountandaToken(ifapplicable) inordertoaccesstheServices,andisresponsiblefortheinformationitprovidestocreatetheAccount,thesecurityoftheTokenanditspasswordsfortheAccount,andforanyuseofitsAccountandtheToken.IfCustomerbecomesawareofanyunauthoriseduseofitspassword,itsAccountortheToken,CustomerwillnotifytheProvideraspromptlyaspossible.The Provider has no obligation to provide multiple Tokens or Accounts to theCustomer.

9.2.The Customer shall not have access to the underlying resources of the MiddlewarePlatform, the Provider’s or the Middleware’s network or any Middleware-relatedsoftware.

9.3.The Customer understands and accepts that the Customer cannot access any of theresourcesusedby theCustomer’s SiteorApplication. Thismay include,but is notlimited to the web servers upon which the Site or Application is deployed, CDNmanagementsystem,DNSsystemandanydatabaseservers.

10.Warranties

10.1.TheProviderwarrantsthatitwillprovidetheServiceswithreasonableskillandcare.

10.2.TheCustomerwarrantsthat:

10.2.1.IthasallpowerandauthoritytoenterintothisAgreementandallrightsandlicencestoprovidetheContentandtograntallnecessarylicencestotheProvidertoprovidetheServicesandtodeploytheSiteorApplication;

10.2.2.It owns or has all requisite licences, permissions and rights in the Content or theApplicationforthepurposesofthisAgreement;

10.2.3.TheContent,ApplicationanduseoftheSiteortheApplicationwillatalltimesbeincompliancewiththisAgreement;

10.2.4.AllmaterialcontainedinorlinkedtotheSite,theApplicationandallSubmissionswillnot:(a)breachtheProvider'sacceptableusepolicyorotherwisebedishonest,fraudulent,defamatory,

libellous,threateningorharassing,obscene,indecentorpornographic;(b)infringeanyIntellectualPropertyRightsoftheProvideroranythirdparties;(c)containanyvirusesorotherharmfulorintrusiveprogramsorothercode;and(d)breachanylaws,statute,regulations,standardsorcodesofpracticeofanyrelevantauthority.

10.3.TheProviderdoesnotmonitorormoderatetheSiteortheApplicationotherthantoscaletheSiteortheApplicationandacceptsnoliabilityforanycontentontheSiteortheApplicationunlessotherwisespecifiedintheSchedulesofthisAgreement.

11. RestrictionsTheCustomerwillnot,andwillnotallowthirdpartiesunderitscontrolto:(a)copy,modify, create a derivative work of, reverse engineer, decompile, translate,disassemble, or otherwise attempt to extract any or all of the source code of theServices;(b)sublicense,resell,ordistributeanyoralloftheServicesseparatelyfromanyintegratedApplication;(c)createmultipleApplications,Accounts,orProjectstosimulateoractasasingleApplication,Account,orProject(respectively)orotherwiseaccesstheServicesinamannerintendedtoavoidincurringFees;(d)unlessotherwiseset forth in the Service Specific Terms, use the Services to operate or enable anytelecommunications service or in connectionwith any Application that allows theCustomer’s End Users to place calls or to receive calls from any public switchedtelephonenetwork

12. Disclaimer

SaveasexpresslyprovidedforinthisAgreement,tothemaximumextentpermittedbylaw,theProvideranditsSuppliers(thismayincludeanyThirdPartyHost(s))donotmake any other warranty of any kind, whether express, implied, statutory orotherwise, includingwarranties ofmerchantability, fitness for a particular use andnon-infringement.TheProvideranditsSuppliersarenotresponsibleorliableforthedeletion of or failure to store any Customer Data and other CommunicationsmaintainedortransmittedthroughtheiruseoftheServices.TheCustomerissolelyresponsibleforsecuringandbackingupitsApplication,Project,andCustomerData.NeithertheProvidernoritsSuppliers,warrantsthattheOperationoftheSoftwareortheServiceswillbeerror-freeoruninterrupted.NeithertheSoftwarenortheServicesaredesigned,manufactured,orintendedforhigh-riskactivities(thisincludesbutnotlimitedtotakingpaymentsandfinancialtrading).

13.Limitationofliability

TheProvider'sliabilityunderthisAgreementisassetoutbelow:

13.1.TheProviderwillnotbeliabletotheCustomerforanylossordamagewhatsoeverorhowsoevercausedarisingdirectlyorindirectlyinconnectionwiththisAgreement,theServices,theSiteanditsuse,theApplicationanditsuse,orotherwise,excepttotheextenttowhichitisunlawfultoexcludesuchliabilityundertheapplicablelaw;

13.2. Notwithstanding the generality of the foregoing, the Provider expressly excludesliabilityforanyindirect,special,incidentalorconsequentiallossordamagethatmayarise in respectof theServices, theSiteand itsuse,or in respectofequipmentor

property, or for loss of profit, business, revenue, goodwill or anticipated savings,regardlessofwhethertheselosseswereforeseeableoradvisedtotheCustomer.

13.3.IfanyexclusioninthisAgreementisinvalidforanyreasonandtheProviderisliableforloss or damage thatmay lawfully be limited, the aggregate liability, including anyindemnities, of theProvider in any year for all claimswill be limited to£100 (onehundredpoundsSterling);

13.4.TheProviderdoesnotexcludeorlimitliabilityfordeathorpersonalinjurythatarisesasa resultof thenegligenceof theProvider,or for losseswhichcannototherwisebeexcludedorlimitedbylaw.

13.5 In case of any claim related to other services that are available through theMiddleware platform such as Cloud Servers(https://middleware.flymycloud.com/cloud-servers), Cloud Databases(https://middleware.flymycloud.com/cloud-databases ), Performance SQLaaS(https://middleware.flymycloud.com/performance-sqlaas), CloudAPI(https://middleware.flymycloud.com/cloud-apis) Provider is liable for loss ordamagethatmaylawfullybelimited,theaggregateliability,includinganyindemnities,oftheProviderinanyyearforallsuchclaimswillbelimitedto£1(onepoundSterling);

14.Indemnification

14.1Unlessprohibitedbylaw,theCustomerwilldefendandindemnifytheProvideranditsAffiliatesagainstIndemnifiedLiabilitiesinanyThird-PartyLegalProceedingtotheextentarisingfrom:

14.1.1 anyApplication,Site,CustomerDataorCustomerBrandFeatures;

14.1.2 Customer’s,orCustomerEndUsers’,useoftheServicesinviolationofthistheAcceptableUsePolicy;or

14.1.3 Anyviolation(s)ofthisAgreement.

14.2TheProviderdoesnotofferanyindemnitiestotheCustomer.

15.Dataprotection

15.1.TheCustomerisresponsibleforallcompliancewithrelevantDataProtectionlawsandregulations.

15.2. TheProvidermaystoreContentonanyServer inany location including territoriesoutsidetheEuropeanEconomicAreawithoutnoticetotheCustomer.ByusingtheServices,theCustomerconsentstothisprocessingandstorageofContent.UnderthisAgreement,TheProviderismerelyadataprocessor.

16.ModificationsProcedure

16.1.ModificationstotheSiteortheApplicationwillbeappliedautomaticallyandwithinareasonabletimeperiod,asdeemedbytheProvider,bytheMiddlewarePlatformintheeventthattheMiddlewarePlatformdetectschangestothesourcecoderepositorylistedonthesettingspageoftheMiddlewarePlatformandsubjecttotheCustomerproviding the appropriate permissions to the Provider to enable the MiddlewarePlatformtoaccesstherepositoryanditsfiles.

16.2. In theevent that theCustomerhaspurchasedtheProvider’sMaintenanceadd-on(“ApplicationMaintenance”)productassetoutinSchedule2ofthisAgreement,thentheApplicationortheSiteismanagedbytheProviderandtheProviderwillapplysuchModificationsasitseesfitfromtimetotime.

17.ServiceLevel

17.1.Siteavailabilitywillbemaintainedatthelevelof99.00%inanyperiodof30dayssaveforanyinstancesofDowntimeorotheroutagesassetoutinthisAgreement.

17.2.ServicecreditswillbeprovidedinrespectofDowntimeaggregatedonamonthlybasisandwillbecreditedagainsttheChargesfortherelevantmonth.

17.3.TheCustomerwillbegivenservicecreditsiftheMiddlewarePlatformdoesnotperformasexpected(asittheServiceisinbetastage)andhasresultedinadowntimeoftheCustomer’sWebsiteorApplicationformorethan5minutescontinuouslysubjecttoclause17.5.

17.4.TheCustomershallhavenorighttoaskforanyServicecreditsoranyotherremedyiftheMiddlewarePlatformmalfunctionsandhasnotcausedadowntimeofCustomer’sWebsiteorApplicationthatisalreadydeployedthroughtheMiddlewarePlatformformorethan5minutescontinuously.

17.5.ThemaximumServicecreditsthattheCustomercanreceiveinamonthwillbeequaltotheMonthlyLicenseFeeassetoutintheSchedules.

17.6.RequestsforcreditmustbemadebytheCustomerwithinfiveBusinessdaysoftheDowntimebywayofwrittennoticetotheProviderwhichincludesdetailsofthedatesand times of the Downtime, and such other information as is requested by theProvider.

17.7.Servicecreditswillnotbeprovidedfor:

17.7.1.Plannedoremergencyserviceoutages;

17.7.2.AnyoutagesofanyThirdPartyHost(s)whetherplannedorotherwise;

17.7.3.AnytechnicaldifficultiesassociatedwiththeinfrastructureofanyThirdPartyHost(s);

17.7.4.DowntimeresultingfromanybreachofthisAgreementoranyactsoromissionsbytheCustomeroranyuserauthorisedbytheCustomer;

17.7.5..TheCustomerunderstandsandagreesthatduringscaling,theApplicationorSitemaybeunavailableforupto10minutesunlesstheCustomerhasselectedthePredictiveScalingoptionontheSettingspageoftheMiddlewarePlatform

17.7.6.The Customer understands and agrees that the Application or Sitewill experienceDowntime resulting because of the exhaustion of resources in the event that theCustomer has placed limits on the degree of scaling that can be achieved on theSettingspageoftheMiddlewarePlatform.

17.7.7.DowntimeresultingfromanymaintenanceorupdatebeingappliedtotheApplicationortheSite;and

17.7.8.Any failure or defect in Customer equipment, facilities, applications, internetconnectionorinternetserviceprovider.

17.8.Fortheavoidanceofdoubt,inabilitytoaccesstheApplicationortheSiteduetoanybugsintheApplicationortheSiteisnotconsideredtobeDowntimeandaccordinglytheProvidershallnotbeheldliableintheeventofsuchdisruption.

17.9.TheProviderwillendeavourtonotifytheCustomerassoonasreasonablypossibleofanyanticipatedorplannedoutages.

17.10.DowntimewillbeinvestigatedandanalysedassoonaspracticableandtheProviderwill use its reasonable endeavours to restore the Services as soon as reasonablypracticable.

17.11.TheCustomeragreesthatcreditsforDowntimerepresentareasonableassessmentofanylossanddamageincurredbytheCustomerasaresultofDowntimeandthatnootherremedywillbeavailabletotheCustomerorrequiredbytheCustomerforsuchlossordamage.

17.12.TheProviderwillannounceifitintendstodiscontinueormakebackwardsincompatiblechangestotheServicesbyemailingtheCustomer.TheCustomerisresponsibleforanycostsassociatedwithswitchingtoanotherproviderandtheCustomerisresponsiblefortheProvider’sfeesintheeventthattheCustomerseekstotransferanydatafromtheMiddlewarePlatform.TheCustomeracceptsthattheProviderisinnowayresponsiblefor any costs associated with such a transfer. Any unused fees paid upfront will berefundedwithin30days.

17.13.TheProvidermaydiscontinueanyServicesoranyportionorfeatureforanyreasonatanytimewithoutliabilitytoCustomer.

18.Termandtermination

18.1.ThisAgreementwillstartontheStartDateandwilloperateforaninitialperiodofoneyearfromthatdate,unless:

18.1.1theCustomerwasgivenanoption;andtheCustomerselectedthischeckbox;topurchaseamonthlyrollingplanofferedbytheProvider.

18.2. Thetermof thisAgreementwillbeautomatically renewedfora furtheryear (orafurthermonthiftheinitialtermwasonemonth)oneachanniversaryoftheStartDateunless terminatedby threemonths' (or 5workingdays if the initial termwasonemonth)priorwrittennoticebyeitherPartyexpiringonthenextanniversaryoftheStartDateorunlessterminatedearlierasotherwiseprovided.

18.3.TheProviderhastherighttoterminatethisagreementforanyreason.TheCustomerhas 7 days to transfer any data out by paying the Transfer Charges (as defined in

Schedule1)totheProviderinfull.Anyunusedamountofmoniespaidupfrontwillberefunded within 30 days. The Provider may terminate this Agreement for itsconvenienceatanytimewithoutincurringanyliabilitytotheCustomer.

18.4.EitherPartymayterminatethisAgreementimmediatelybynoticetotheotherPartyiffollowingamaterialbreachbytheotherPartyofthisAgreement,orinthecaseofabreach capable of remedy, the other Party fails to remedy such breachwithin 60calendardaysofreceiptofnoticeofthebreachgivingdetailsofthebreachandtheremedyrequired.

18.5.EitherPartymayterminatethisAgreementimmediatelybynoticetotheotherPartyif:

18.5.1.(otherwisethanforsolventreorganisation)aresolutionforwindingupispassedbytheotherParty,oracourtorderismadeforwindingupoftheotherParty,orapetitionispresentedforwindingupoftheotherParty;

18.5.2.anencumbrancertakespossessionorareceiverisappointedoveranyofthepropertyorassetsofthatotherParty;

18.5.3.the other Party makes any voluntary arrangement with its creditors or becomessubjecttoanadministrationorder;

18.5.4.the other Party goes into liquidation (except for the purposes of amalgamation orreconstructionandinsuchmannerthatthesuccessoreffectivelyagreestobeboundbyorassumetheobligationsimposedontheotherPartyunderthisAgreement);

18.5.5.anythinganalogoustoanyoftheforegoingunderthelawofanyjurisdictionoccursinrelationtothatotherParty;orthatotherPartyceases,orthreatenstocease,tocarryonbusiness.

18.6.TerminationofthisAgreementforwhateverreasonwillnotaffecttheaccruedrightsandliabilitiesofthePartiesarisingfromthisAgreementatthedateoftermination,oranyprovisionsofthisAgreementthatareexpressed,orbytheircontextintended,tosurvivetermination.

18.7.UpontheterminationofthisAgreementforanyreason:

18.7.1.theCustomermay request theProvider to transfer theSite, theApplicationor theContenttotheCustomerorasdirectedbytheCustomer;and

18.7.2.theProviderwillprovideallreasonableassistancetotheCustomerforsuchtransfertotheCustomerattheCustomer’scostandattheratesdescribedintheSchedulesofthisAgreement.TheProvidermayrequirepaymentofsumsonaccountinadvanceforthiswork.

18.8.Upontheterminationofthisagreementforanyreason(saveforterminationintheeventofmaterialbreachofthisAgreementorForceMajeureorVariationunderclause21.5ofthisAgreement),theCustomershallberequiredtopayinfullalloutstandingChargesduetotheProviderunderthisAgreementfortheentirecontractualperiod.TheCustomershallnotbeentitledtorecoveranysumsinrespectofanyChargespaidandpayableinaccordancewithAgreement.

19. CustomerFeedback

IftheCustomerprovidesFeedbackabouttheServicestotheProvider,thentheProvidermayusethatinformationwithoutreferencetotheCustomer,andtheCustomerherebyirrevocablyassignstotheProviderallrights,titles,andinterestsinsaidFeedback.

20.Publicity

TheProvidermayincludeCustomer’snameorBrandFeatures(whichmayincludeCustomer’slogo,screenshotoftheirSiteorApplication,orfeaturesoftheirSiteorApplication)inalistoftheProvider’scustomers,onlineorofflinepromotionalmaterials.TheProvidermayalsoverballyreferenceCustomerasacustomeroftheServices.CustomerherebygrantstheSupplieraroyalty-freelicencetousetheSecondParty’scompanylogofortheSupplier’smarketingpurposes.

21.Generalprovisions

21.1.Time

Timeisnotoftheessenceforanytime,dateorperiodinthisAgreementexceptasspecifiedandexceptinrelationtoanypaymenttermsreferredtointhisAgreementandtheaccompanyingSchedulesofthisAgreement.

21.2.Relationship

ThePartiesareindependentbusinessesandarenotpartners,principalandagent,oremployerandemployee,orinanyotherrelationshipoftrustwitheachother.

21.3.ForceMajeure

Neitherpartywillbeliableforfailureordelayinperformancetotheextentcausedbycircumstancesbeyonditsreasonablecontrol

21.4. Set-off

AllamountsdueunderthisAgreementshallbepaidinfullwithoutanydeductionorwithholdingotherthanasrequiredbylaw,andtheCustomershallnotbeentitledtoassertanycredit,set-offorcounterclaimagainsttheProvidertojustifywithholdingpaymentofanysuchamountinwholeorinpart.

21.5ChangeinControl

IfapartyexperiencesachangeofControl(forexample,throughastockpurchaseorsale,merger,orotherformofcorporatetransaction)thatpartywillgivewrittennoticetotheotherpartywithinthirtydaysafterthechangeofControl.

21.6Variation

TheProvidermayvarythesetermsandconditionsatanytime.TheProviderwillnotifytheCustomerofsuchchangesbywayofanemailtotheemailaddressutilisedbythecustomerwhenregisteringfortheMiddlewarePlatform.IftheCustomerdisagreeswiththechanges,theCustomershouldstopusingtheServiceswithin5workingdaysofthechangesbeingnotifiedtotheCustomer.Upontheexpiryofthe

5workingdaynoticeperiod,theCustomer’scontinueduseoftheServiceswillconstitutetheiracceptancetothevariation.

TheProviderwillpostanymodificationtothisAgreementtotheTermsURL.

21.7Rightsofthirdparties

NothinginthisAgreement,saveasmaybeotherwiseexpresslyprovided,createsanyrightspursuanttotheContracts(RightsofThirdParties)Act1999infavourofanyoneotherthanthePartiestothisAgreement.

21.8Priority

ThetermsofthisAgreementprevailovertheSchedulesandanyAppendices.

21.9Assignmentandsubcontracting

(i)TheCustomershallnot,withouttheProvider'spriorwrittenconsent,assignorsubcontractany rightorobligationunder thisAgreement, inwholeor inpart,suchconsentnottobeunreasonablywithheldordelayed.

(ii)TheProvidermayassignorsubcontractitsrightsandobligations,withouttheCustomer’spriorwrittenconsent,andshallpromptlynotifytheCustomerofanysuchassignmentorsubcontract.

21.10Entireagreement

This Agreement, together with the accompanying Schedules, contains the wholeagreementbetweenthePartiesrelatingtoitssubjectmatterandsupersedesanyprioragreements, representations or understandings between them unless expresslyincorporatedbyreferenceinthisAgreement.EachPartyacknowledgesthatitplacesnorelianceon,andshallhavenoremedyfor,anyrepresentation(whetherinnocentornegligent)madebutnotexpresslyembodied in thisAgreement.Nothing in thisclauselimitsorexcludesanyliabilityforfraudorfraudulentmisrepresentation.

21.11Governinglawandjurisdiction

This Agreement is governed by the law of England andWales and falls under theexclusivejurisdictionoftheEnglishcourts.

21.12Costs

EachPartyisresponsibleforitslegalandothercostsinrelationtothepreparationandperformanceofthisAgreement.

21.13Language

21.13.1ThelanguageofthisAgreementisEnglish.Alldocuments,notices,waiversandotherwrittencommunicationsbetweenthePartiesinrelationheretowillbeinEnglish.

21.13.2IfthisAgreementistranslated,theEnglishversionwillprevail.

21.14Severability

TheunenforceabilityofanypartofthisAgreementwillnotaffecttheenforceabilityofanyotherpart. In thecaseofanyprovisionthat is foundtobeunenforceable, the

PartieswillpromptlyandingoodfaithnegotiateareplacementprovisionconsistentwiththeintentofthisAgreement.

21.15Waiver

21.15.1Unlessotherwiseagreed,nodelay,actoromissionbyeitherPartyinexercisinganyrightorremedywillbedeemedtobeawaiverofthat,oranyother,rightorremedy.

21.15.2Consent by a Party,where required,will not prejudice that Party’s future right towithholdsimilarconsent.

21.16Notices

Allnoticesmustbeinwritingandaddressedtotheotherparty’sprimarypointofcontact.The primary point of contact for the Customerwill be the email associatedwith theAccountortheMiddlewarePlatform.TheemailaddressfornoticesbeingsenttoFlyMyCloudisnotices@flymycloud.com.Noticeswillbetreatedasgiven,andwillbedeemedreceivedbyemail:24hoursfromdeliveryifnonoticeofdeliveryfailureisreceived.

SCHEDULE1

1.Specification

TheProviderisrequiredtodeploytheCustomer’sSiteorApplicationthroughtheMiddlewarePlatformtoenableauto-scalingofresourcesprovidedbyThirdPartyHost(s).TheCustomeragreestoprovidethesourcecodeandcontentfortheSiteortheApplicationasrequiredbytheMiddlewarePlatform(orasrequestedbytheProvider).

2.Charges

ThechargesfortheServicesareasfollows:

Set-upCharges:£500(fivehundredpoundssterling)payableasaone-offfeeforprovidingtheServices;

LicenseFee:TheCustomeragreestopay:

_ £49.00permonthforBasicPlan(Noauto-scalingorapplicationisincluded);or

_ £99.00permonthforDevPlan;or

_ £499.00permonthforStart-up;or

_ £999.00permonthforSMEPlan;or

_ £2499.00permonthforCorporatePlan

forusingtheMiddlewarePlatformbasedonwhattheCustomerhasselectedwhilstselectingtheplanonline.ThefirstpaymentshallbepayableimmediatelyupontheEffectiveDateofthisAgreement;

AdditionalCharges:ThesearespecifiedinSchedule2ofthisAgreement

TransferoutCharges:£10,000.00(tenthousandpoundsSterling)plusVATforthedatatobemovedoutoftheMiddlewarePlatformorfromanyserversmaintainedbytheMiddlewarePlatform.Thefeeof£10,000plusVATcoversanydatatransferupto10GBandfurtherdatatransferscostthesumof£1,000)onethousandpoundssterling)plusVATperGBthereafter.

UnlessspecifiedotherwiseinthisSchedule,paymentoftheChargesshallbemadeassetoutinclause5ofthisAgreement(Chargesandpayment).

3.ServiceLevels

TherearenootherServiceLevelprovisionsforthisAgreement.

4.Scaling

TheProvidershallscaletheresources(assetoutinSchedule2ofthisAgreement)usedbytheApplicationortheWebsitebasedontheCustomer’susagepatternordemand.TheCustomeragrees to pay an additional sum to the Provider of up to £1.00 permonth for deployingadditionalresourcesforauto-scaling.DetailsinrelationtotheseratesaresetoutinSchedule2ofthisAgreement.TheCustomerunderstandsandacceptsthat,afterreachingthisspecifiedlimit(£1.00)theauto-scalingwillstopandmaynegativelyimpactupontheperformanceoftheSiteorApplication.TheProvideracceptsnoliabilitywhatsoeverforsuchnegativeimpactsontheSiteorApplication.TheCustomermaysetandalterthisvalue(£1.00)byalteringthesettings on the Middleware Platform. The Customer understands and accepts that anyalterationstothesevalueswillaffecttheamountofscalingwhichoccursandtheCustomerwillbechargedtheentireamountdueimmediatelyuponconfirmingtheirproductselection.IftheCustomersetsthisvaluetobe‘unlimited’,theProviderwillchargetheCustomerthesumof£10,000.00immediatelyuponconfirmingtheirselection,andtheProviderwillcharge

afurthersumof£10,000.00oncetheCustomer’sbalanceontheAccounthasreachedthesumof£500.00.TheonlypermittedpaymentmethodforthisunlimitedscalingoptionisviaalinkeddebitorcreditcardtotheCustomer’sAccount.IftheCustomer’spaymentmethodisrejectedduetoanyreason,thislimitwillautomaticallyrevertbacktothe£1.00permonthoption.

6UpdatingtheApplicationortheWebsite

TheCustomershallberesponsibleforanyerrorsresultingfromanupdateorupdatestotheApplication or the Website. The Middleware Platform shall update the Website or theApplicationonaregularbasisprovidedthattheCustomerhasgiventheProvideraccesstotherelevantcoderepositories,asrequiredbytheMiddlewarePlatform,toenablesuchupdates.

7Retainer

TheProvidermayasktheCustomertopayasumof£100asretainertotheProvider(“theRetainer”)andthissumispayable,ifrequested,ontheEffectiveDateofthisAgreement.TheProviderreservestherightto increasetheRetainer iftheCustomerwishesto increasethescalinginaccordancewiththeratessetoutinSchedule2ofthisAgreement.

8SeniorResponsibleOfficers(SROs)

Party Name Email

TheProvider(FlyMyCloudLimited) Dr.AasisVinayak aasis@flymycloud.com

TheCustomer RegisteredUser’snameonMiddlewarePlatform(orAccount)

RegisteredEmailonMiddlewarePlatform(orAccount)

9ThirdPartyHostTermsandConditions

The following links contain the Terms and Conditions of Third Party Hosts that are used by theProvider. These links provide links to additional terms and conditions. These links and anyaccompanyinglinksmaychangeanditistheCustomer’sresponsibilitytoverifyandcheckthelinksandtheinformationcontainedtherein.TheCustomerisresponsibleforverifyingandcomplyingwiththesetermsandconditionswhenusingtheServices.BysigningthisAgreement,theCustomeragreestoandacceptsalloftermsandconditionsoftheseThirdPartyHosts.

•GoogleCloud:https://cloud.google.com/terms/

•AmazonAWS:https://aws.amazon.com/service-terms/

• MicrosoftAzure:https://azure.microsoft.com/en-gb/support/legal/

Plans

BasicPlan DevPlan Start-up SMEPlan CorporatePlan

Default NoApplications.1 vCPU Instance(exceptWindows)with 1 GBmemory;1 DatabaseServer - vCPUInstancewith1GBmemory;and10GBStorage

1 Application (upto 1 vCPU perinstance)

1Application(up to 8 vCPU perinstance)with1 Database Server(up to 2 vCPU perinstance)

1Application(up to 16 vCPU perinstance)with1 SQL Database Server(withno slave) - up to16vCPU per instance and 1NoSQL Database with nobackup

3Applicationswith(upto32vCPUperinstance)1 SQL Database Server(with slave) - (up to 32vCPU per instance), 1NoSQL Database withBackup and 1 OracleLicense

Auto-scale No Yes Yes Yes Yes

LanguagesSupported

NotApplicable PHP,JAVA PHP,JAVA,RUBY PHP,JAVA,RUBY,GO PHP, JAVA, RUBY, GO,ASP.NET

Backup SQL Databaseonly

Add-on Add-on Yes(exceptNoSQL) Yes

CrossplatformSupport

Yes Yes Yes Yes Yes

Apps 0 1 1 2 5

Price (in GBPpermonth)

£49.99 £99.99 £499.99 £999.99 £2499.99

ReservedResources

£99.00perserver £99.00perserver £99.00perserver £99.00perserver £99.00perserver

SCHEDULE2

AdditionalCharges(perunitpermonth)Resource Dev /

BasicPlan*

Start-up SMEPlan CorporatePlan

Linux Server (additional resource chargesapply) including those created athttps://middleware.flymycloud.com/cloud-servers

£20.00 £50.00 £69.00 £79.00

WindowsServer(additionalresourcechargesapply)

£99.00* £99.00 £199.00 £399.00

SQLDatabaseServer(MySQL/PostgreSQL)(additionalresourcechargesapply)https://middleware.flymycloud.com/cloud-databases

£20.00 £50.00 £99.00 £99.00

NoSQLServer(Dynamo/MongoDB)(additionalresourcechargesapply)

£20.00* £20.00 £20.00 £20.00

In-memoryDatabase(Redis)(additionalresourcechargesapply)

£400.00* £800.00 £1100.00 £1300.00

MSSQLServer(additionalresourcechargesapply)

NotApplicable

£99.00 £399.00 £799.00

Oracle(additionalresourcechargesapply)

NotApplicable

NotApplicable

£1999.00 £4999.00

Cache(Memory/DB/File)(additionalresourcechargesapply)

£89.00*perinstance(Fileonly)

£99.00perinstance(File andDB)

£129.00 perinstance(Memory/DB/File)

£149.00 perinstance(Memory/DB/File)

ApplicationMaintenance £200.00* £500.00 £1000.00 £5000.00

AdditionalApp(sameasintheplanexceptCorporatePlan)

£99.00* £449.00 £799.00 £1299.00 for oneadditionalapplication (up to32 vCPU perinstance) and 1SQL DatabaseServer(withslave)- up to 32 vCPUperinstance

BuildService(ifanyartifactsareassociatedwiththeApplication)

£1000.00*

£1000.00 £1000.00 £1000.00

*notavailableornotapplicableunderBasicPlan

Resourcecost(perunit)forscaling

Resource Unit Price

CPU(ApplicationServer,DatabaseServer)

1vCPU £29.00

RAM(ApplicationServer,DatabaseServer)

1GB £19.00

IPAddress 1address £5.00

CloudStorage 1GB £10.00

PerformanceSQLasaService 1,000,000rowsor10GBwithlimitof1000IOPS

£1999.00

SSDStorage(ApplicationServer,DatabaseServer)

1GB £2.00

Bandwidth(Application,Site,CDN,API)

1GB £1.00