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Job description:

Hotel ManagerReports to:

Area Director Netherlands and Denmark

Region / Business Unit:

Golden Tulip Hospitality Group

Location:

Internal key liaisons:- Chief Financial Officer- President & C.E.O.- Director of Operations- Department heads

External key liaisons:- Local & public authorities- Main accounts- Guests

Key accountabilities

The Hotel Manager is responsible for achieving optimal guest satisfaction and a goodworking environment to attain all set objectives. To achieve this, the Hotel Manager

should run the hotel in accordance with the Standard Operating Procedures and

Policies as set out by Golden Tulip. The Hotel Manager shall see to theimplementation of optimal and attractive products and services required to address

the hotels target groups, based on pre-agreed marketing plans and budgets. The

Hotel Manager shall ensure the correct production and distribution of information andpromotion materials as agreed to.

1. Guard the efficiency/productivity and the company results: Draw up plans and budget concepts (revenues, costs, etc.); Safeguard the realization, tracing and adjustment of deviations; Developing improvement actions, carry out costs savings;

Guard/ controlling of cost price Delivering of data and proposals for the budgets and investments. Safeguard quality of operations (internal & external audits)

2. Manage the various Department Heads Coordinate planning of Department Heads and Assistant Managers with

regard to time-tables, work schedules, employment of employees within

the different services; solving of bottle necks; Coordination of the execution of activities via instructions to the Heads of

Departments/ Assistant Managers, supervision of the execution;

Determination of the workforce, recruitment and hiring of new staff,supervision of sufficient introduction, execution of performance reviewsand training of staff.

Be accountable for responsibilities of department heads in their absence.3. Implement the Golden Tulip franchise formula optimally in the hotel and act as a

flag ship establishment for the Golden Tulip brand.

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4. Prepare a monthly financial reporting. Ensure an adequate administration, for theoutgoing and incoming invoices, for the payment of invoices and for drawing upperiodical management

data. Justify deviations and differences.

5. Other tasks; Handling complaints, in the last resort. Other reliable to the above mentioned, tasks in order of the executive; Handing over opinions and beliefs, decisions etc. to the executives; Leading various internal and external meetings; Supervise the fulfillment of the regulations of the employment

legalization, Occupational Health & Safety Act, HACCP, legionella, fireregulations and other legal requirements

Correct use of Golden Tulips corporate identity. Maintain contacts with public authorities

Hotel manager Profile

Education:

General education related to hospitality, on middle and higher managementlevel.

Work experience: At least 3 years experience within the hotel industry in Hotel Management.Professional skills

Excellent written English and copy-writing skills.

Proficiency in Word, Excel, PowerPoint. Experience with several hotel operation systems (such as Fidelio, P.O.S.,

preferably Goldres) Skilful in project planning/ tasks and able to prioritise projects/ tasks.Personal skills:

Highly managerial capacities Highly organized and efficient individual Pro-active and result driven Flexible Both team player and captain (hands-on) Ability to adapt vision and proven flexibilityLook & FeelSportive, socially engaged, passionate, easy communicator, convincing andrepresentative attitude

The ideal candidate masters his languages, familiar with facts and figures, haspreferably some international experience in a chain hotel organization, and musthave space for further development.