AGILE UX DESIGN PROCESS: Web Communication and collaboration

Scenario Focused Engineering

-What we did ? !

-Why we did ? !

-How we did ?

(  Reach  –  Current  Progress  )

Scenario Focused Engineering

“We  must  recognize  that  what  a  town  or  building  is  governed  above  all  ,  by  what  is  happening  there[...]  Those  of  us  who  are  concerned  with  buildings  tend  to  forget  too  easily  that  all  the  life  and  soul  of  place,  all  of  our  experiences  there,  Depend  not  simply  on  physical  environment,  but  on  pattern  of  events  which  we  experience  there....”                                                                                                                                  Christopher  Alexander-­‐,  the  timeless  way  of  building  

Features  for  product                        Versus                      Designing  for  Space

Vs

Tools  “do  something  Buildings  are  spaces  in  which  “things  are  done”  …

What  is  relationship  between  Design  and  Social  Software?  

Industrial  Design Architecture

Gather  data  (  3  days) Refine  and  review  content  (  10  days) Present  content  (  2  days)Create  

Refine  

Review

present

Storyboarding: understanding spaces and anticipating interactions

Storyboarding:  understanding  spaces  and  anticipating  interactions  The  story  board  was  designed  at  the  end  of  SFE  exercise.    This  is  to  help  understanding  scope  of  project.    We  have  derived  22  scenarios  through  storyboard.  

The  Actors  

Mark John Sarah Jay Kate

Context

• Contoso  is  a  construction  firm  based  out  of  Boston.    

• Hirco  is  an  Israel  based  real  estate  company.  

• Hirco  has  approached  Contoso  to  provide  the  workspace  design  for  their  Hospital  in  Dubai.

Sarah

• Director,  Planning,  Hirco  

• Based  in  Spain  

• Peculiar  with  timelines  

• Always  communicating,  either  F2F,    phone,  email,  IM  or  web-­‐conferencing

Kate

• A  business  executive  based  in  Boston  • A  mother  of  5  year  old  daughter,  Mary,  loves  

to  spend  time  with  her  • A  typical  day  

– Starts  her  work  at  08:30  AM  and  leaves  at  05:30  

– She  picks  Mary  from  the  play  school  – She  spends  time  with  Mary  in  the  

evening.  • Typical  activity  

– Co-­‐Creates  and  owns  content  – Gets  content  reviewed  – Organized

Jay

• Accounts  Manager,  EMEA  in  Contoso  

• Socially  active  and  plays  golf  

• Focuses  on  partner  relationship  

• Travels  heavily  across  the  region  

• Content  is  king  for  him,    

• prefers  viewing  them  in  Hi-­‐Fidelity  

• Seeks  captivating  experience  

• Always  Multi  tasking  

• Seeks  and  consumes  lot  of  info

John

• An  architect  with  Contoso  

• Quality  Conscious  

• Attention  to  details  

• Adaptive  to  new  technologies

Mark

• Designer  with  Contoso  • A  gizmo  freak  and  loves  his  MacBook  • Big  fan  of  Pink  Floyd  • Works  till  late  night  !!!

!

Kate

JaySarah

Mark John

Pete

- High pace , high impact - Wide distribution of connections - Prefer Face to face - Mobile

- Individual + managerial duties - Communication up down - and across organization - Non mobile

- React to requirements - Mostly away from desk - mobile

at

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New  Assignment  for  Kate  

Hirco  has  approached  Contoso  to  provide  the  floor  plan  and  design  for  their  Hospital  in  Dubai.  

!Kate   is  a  Business  Executive  with  Contoso  and   has   been   tasked   with   creating   a  proposal  for  Hirco.  

!She  has  15  days  to  complete  this  proposal.

HircoContoso

floor plan and design

Kate’s  Dilemma  

Kate    is  puzzled  with  this  new  assignment.  

!She   has   never  worked  with  Hirco   before.  She  has  never  worked  on  Hospital  design  product  either.  

!She  is  anxious  and  looking  every  where  to  get   more   information   about   Hirco   and  folks  who  have  worked  with  them  in  past.

Contoso Hirco

Kate  Starts  

Desperate   Kate   looks   for   possible   help  from   the   folks   who   have   worked   before  with  Hirco.  

!Kate  is  thinking  if  she  can  get  hold  of  some  subject   matter   experts   on   Hospital  architecture.  

!She   ponders   if   some   artifacts   exist   from  any  earlier  relationship  with  Hirco.

Kate’s  Pre  Meeting  Actions  

A  tired   looking  Kate  opens  the  email.  She  looks   for   the   resource   suggestions   based  on  keywords.  

!A  ray  of  hope  gleans  into  Kate’s  eyes  when  she  finds  the  list  of  suggestions  for  people  and  earlier  resources/  documentation.  

!She   creates   a   draft   presentation   of  objectives   and   process   that   Contoso  needs  to  follow.    

!She   is   little   relaxed   now   that   she   has  created  something  to  talk  about

Kate  Schedules  a  meeting  

She  decides   to  organize  a  meeting  with   folks  to   discuss   the   1st   draft   about   objectives   and  processes.  

!She   picks   up   few   folks   from   the   suggestion  list,  which   included  people  who  worked  with  Hirco   earlier   or   were   involved   in   earlier  hospital  projects.  

!She   also   picks   up   the   relevant   suggested  document   links.   Some   of   these   links   are  related  to  the  standards  of  designing  hospitals  and  previous  contract  agreement  with  Hirco.  

!She   sends   the   invite   with   lot   of   optimism  about  the  meeting.

Participants  Accept  Meeting  Requests  

Meeting   request   appears   in   the   inbox   of   Jay,  Mark,  John,  Emmy  and  other  SMEs.  

!Jay  looks  at  his  calendar  and  finds  that  he  would  at   the   airport   at   that   time.   He   opts   for   the  meeting  to  call  him  back  on  his  mobile  phone.  

!John  gets  the  invite  on  his  phone,  he  is  able  to  preview   documents   which   were   sent   as   links  within  the  meeting  request.  

!Mark  can  see  a  note  on  the  draft  presentation  from  Kate   “I   am  still  working  on   the  document  and  please  wait   for  updates”.  He  decides   to  go  through  the  document  

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Hirco Proposal Review Meeting

Required: Optional

UX proposal for BizTalk

Deepak: Nice Work Dhana…

Vivek: How did this perform in our usability test ?

2:24pm  ,  Friday

2:44pm  ,  Friday    |    Reply    |    Like

Task assigned : Kundan Bharti !☑ @Kundan: Please set up time for next review

Client  proposal.ppt  uploaded

Dubai  .pptx  uploaded  Accept    |    Decline  |  Tentative    |    Delegate

2:30  –  3:30,  Monday,5th  July    

Hirco  Design    Review  I    2nd  August

Hirco  Draft  BuildI      15st  July

Hirco  Client  Meet  |  18th  July

Upcoming  meetings✓

Documents  :

Comments ? Questions☑

Task1

Agenda  !

Will  be  30  min  late

Hirco  Proposal  Kick  of  Meet  

 

This  is  a  weekly  Productivity  Design  Team  UX  review  meeting  created  for  the  benefit  of  various  teams  present  in  MBD  org.        

Hirco  Proposal  kickoff  Meet  

✗ ✓✓✗

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Attended Missed

Comments ? Questions☑

Task1

post

Proposal for Hirco

Jay: Good Work Kate…

John: Is there any information about previous project Jay?

2:24pm  ,  Friday

2:44pm  ,  Friday    |    Reply    |    Like

Task assigned : Mark James !☑ @Mark: Please set up time for next design review

UX  proposal.ppt  uploaded

UX  Review.pptx  uploaded

3:24pm  ,  Monday  |    Reply    |    Like

Monday  ,3rd  June    Previous  meetings

Hirco Proposal Kick of Meet

Hirco  Proposal  kickoff  Meeting  

Hirco  Design    Review  I    2nd  August

Hirco  Draft  BuildI      15st  July

Hirco  Client  Meet  |  18th  July

Documents  :

Kate  is  working  on  the  document  for  the  meeting  

Kate   compiled   information   from   various  resources   and   she   puts   next   steps   in   the  agenda  slide.    

!She   appears   happy   after   completing   the  presentation   and   updates   it   in   the  enterprise  repository.  

!She   choo se s   to   no t i f y   mee t i n g  participants   that   the   presentation   is   now  available  for  review.  

!Relaxed   Kate   walks   to   the   parking   area,  she   has   to   pick   her   daughter   from   the  school.

3:18PM 6/3/2010

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● ● | ● Calibri $ 11 $

Document Name – Application Name

On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  !You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.  To  change  the  looks  available  in  the  Quick  Style  gallery,  use  the  Change  Current  Quick  Style  Set  command.  !Both  the  Themes  gallery  and  the  Quick  Styles  gallery  provide  reset  commands  so  that  you  can  always  restore  the  look  of  your  document  to  the  original  contained  in  your  current  template.  On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  !You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.  !To  change  the  looks  available  in  the  Quick  Style  gallery,  use  the  Change  Current  Quick  Style  Set  command.  Both  the  Themes  gallery  and  the  Quick  Styles  gallery  provide  reset  commands  so  that  you  can  always  restore  the  look  of  your  document  to  the  original  contained  in  your  current  template.  On  

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3:18PM 6/3/2010

File Tab 1 Tab 2 Tab 3 Tab 4 ⌃ !

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● Some Text  ● Some Text  ● Some Text ● ● ● ● ● ● ● ●  ! Font

● ● | ● Calibri $ 11 $

Document Name – Application Name

On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  !You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.  To  change  the  looks  available  in  the  Quick  Style  gallery,  use  the  Change  Current  Quick  Style  Set  command.  !Both  the  Themes  gallery  and  the  Quick  Styles  gallery  provide  reset  commands  so  that  you  can  always  restore  the  look  of  your  document  to  the  original  contained  in  your  current  template.  On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  !You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.  !To  change  the  looks  available  in  the  Quick  Style  gallery,  use  the  Change  Current  Quick  Style  Set  command.  Both  the  Themes  gallery  and  the  Quick  Styles  gallery  provide  reset  commands  so  that  you  can  always  restore  the  look  of  your  document  to  the  original  contained  in  your  current  template.  On  

To:  MarkJames@contoso

Hi  Mark,  !What  do  you  think  of  this  paragraph?  !Thanks,  -­‐Kate

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Escalate  to  online  meeting

3:18PM 6/3/2010

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Document Name – Application Name

Escalate  to  online  meeting

3:18PM 6/3/2010

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● ● | ● Calibri $ 11 $

Online Meeting

$ $ % % Sheet 1 Sheet 2 Sheet 3

!Kate    :Are  these  this  final  draft  you  are  proposing    !Mark  :Let  me  check  with  John.                                                        1:27    !John  :  I  think  I  can  add  screenshot  here  !Mark  :  Put  it  in  drop  box  !!!!

Kate  Smith        Business  executive

Participants  Review  the  document  

John   will   be   on   construction   site   and   he  reviews  the  document   from  home  PC  before  going   to  bed.  He   inserts   few   images   for  better  illustration.   He   saves   the   document   back   to  the  repository.    !Jay   is   in   a   train   travelling   back   to  DC.  He   uses  this   time   to   see   what   Kate   has   updated.   He  opens  the  document  on  his  mobile.  !He  notices   that  Hirco  may  not   be   receptive   to  one   of   clauses   in   the   proposal   and   makes   a  comment   that  he  want   to  discuss   it   further   in  the  meeting.  !Kate   is   notified   that   she   has   received   review  comments  on  the  document.

3:18PM 6/3/2010

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● ● | ● Calibri $ 11 $

Document Name – Application Name

On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  !You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.  To  change  the  looks  available  in  the  Quick  Style  gallery,  use  the  Change  Current  Quick  Style  Set  command.  !Both  the  Themes  gallery  and  the  Quick  Styles  gallery  provide  reset  commands  so  that  you  can  always  restore  the  look  of  your  document  to  the  original  contained  in  your  current  template.  On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  !You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.

.Kate  Smith

Mark  Jones

3:18PM 6/3/2010

File Tab 1 Tab 2 Tab 3 Tab 4 ⌃ !

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Document Name – Application Name

On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  !You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.  To  change  the  looks  available  in  the  Quick  Style  gallery,  use  the  Change  Current  Quick  Style  Set  command.  !Both  the  Themes  gallery  and  the  Quick  Styles  gallery  provide  reset  commands  so  that  you  can  always  restore  the  look  of  your  document  to  the  original  contained  in  your  current  template.  On  the  Insert  tab,  the  galleries  include  items  that  are  designed  to  coordinate  with  the  overall  look  of  your  document.  You  can  use  these  galleries  to  insert  tables,  headers,  footers,  lists,  cover  pages,  and  other  document  building  blocks.  When  you  create  pictures,  charts,  or  diagrams,  they  also  coordinate  with  your  current  document  look.  !You  can  easily  change  the  formatting  of  selected  text  in  the  document  text  by  choosing  a  look  for  the  selected  text  from  the  Quick  Styles  gallery  on  the  Home  tab.  You  can  also  format  text  directly  by  using  the  other  controls  on  the  Home  tab.  Most  controls  offer  a  choice  of  using  the  look  from  the  current  theme  or  using  a  format  that  you  specify  directly.  To  change  the  overall  look  of  your  document,  choose  new  Theme  elements  on  the  Page  Layout  tab.

.Kate  Smith

Mark  Jones

1 3 4

Kate  is  notified  of  OOF  message  from  one  of  the  participants  

Mark  had  originally  accepted  the  meeting  request  but  due  to  a  family  emergency,  he  will  not  be  in  the  office  tomorrow.  He  sets  up   an   OOF  message.   Due   to   urgency,   he  could   not   decline   or   delegate   his  meetings.    

!Kate   is   notified   about   mark   being   OOF.  She  looks  at  his  OOF  message  to  find  that  Charles  will  be  the  point  of  contact   in  his  absence.  

!She  invites  Charles  to  the  meeting.  

Meeting  Starts

The   presentation   is   already   put   on  meeting  stage  and  the  meeting  is  all  set  to  start  at  10:00.  

!As   Jay   has   opted   to   get   a   call   back   from  the   meeting,   he   receives   a   call   on   his  mobile  when  he  is  waiting  for  the  flight  on  airport.   He   accepts   the   call   and   joins   the  meeting  immediately.  

He   is   able   to   see   the  presentation  on  his  mobile  screen.  Thanks  to  auto  adjustment  to   best   view.   He   swaps   to   video   view   to  see  all  participant.  

Charles  joins  late

Charles  was  stuck  in  traffic  jam  and  is  little  embarrassed   that   he   is   late   for   the  meeting   by   10   minutes.   He   is   curious   to  know   what   all   got   discussed   in   those   10  minutes.  

!He   is   able   to   quickly   slide   through   the  discussion  captured   in   the   transcripts.  He  understands   that   Jay   had   just   shared   his  experience  in  working  with  Hirco.  

!Charles  is  up  to  speed  in  almost  no-­‐time.

Fred decided to change his profile photo on his Win 8 machine. He goes to the user page and starts the process .He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image. !Sagar : Fred decides to change his profile photo on his Win 8 machine. He goes to the user page and starts the process He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image. !Girish; Fred decides to change his profile photo on his Win 8 machine. He goes to the user page and starts the process He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image. Fred decided to change his profile photo on his Win 8 machine. He goes to the user page and starts the process He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image.

10:30 11:30

10:45

Kate  starts  recording  the  meeting

Kate   chooses   to   record   the   meeting   so  that   she   can   refer   to   the   content   even  later.  

!When   she   finds   a   key   discussion  happening   in   the   meeting,   she   places   a  bookmark   in   the   recording.   These  bookmarks   provide   an   easy   way   to  navigate  in  the  recording.

10:30 11:30

Assigning  action  items

In   the   discussion,   it   came   up   that   there  was   some   recent   changes   in   the   process  of   getting   the   license.   Emmy   tells   the  team   that   she   will   find   more   about   the  details  and  get  back  by  next  Monday.  

!Participants  see  an  action  item  assigned  to  Emmy  on  the  meeting  screen.

Time  Tracking

The   screen   tracks   the   progress   of   agenda  items.    

!Kate  had   set   last   15  minutes   to  discuss   the  cost  estimates.    

!At  10:50,  participants  are  intimated  that  that  they   are   overshooting   the   time.   The   cost  discussion  is  yet  to  happen.  

!Kate   quickly   wraps   the   current   discussion  and  moves  on  to  the  next  agenda  item.  

!Kate   feels   equipped   at   the   end   of   the  meeting   as   she   has   captured   lot   of   useful  inputs.

10:30 11:30

10:45

Closer on budget

#

Task  Tracking

At   the   end   of   the   meeting,   all   participants  receive   a   summary   of   meeting   with   action  items  clearly  assigned.  !

The   action   item   gets   added   to   Emmy’s  calendar  with  Monday  as  the  deadline.  !Emmy  sees  a  reminder  on  Friday  for  the  action  item.  As   she  had  already   finished   investigating  about   change   in   licensing   process.   She   just  marks   the   action   item   as   complete   and  updates   the   meeting   workspace   with   her  findings.  !Participants   are   notified   about   the   task  completion.

Kate  seeks  input  from  amobile  co-­‐worker

Kate  needs   John’s   input  on   the   floor  plan.   She  starts   a   sharing   session   with   John   from   the  document  itself.  !John   is   at   the   construction   site   and   Kate’s  invitation  lands  on  his  mobile  phone.  !John  accepts  the  request.  In  a  single  action  he  is  connected  to  video  and  data  as  well,  which  adjusts  to  best  viewing  experience  on  mobile.  !During   the   discussion,   John   switches   the  display   from   content   to   participant   video   as  needed.  !Kate   gets   all   the   necessary   information   and  starts  refining  the  customer  presentation.

Scheduling  meeting  with  Client

Kate   knows   importance   of   conducting  effective   and   timely   meetings   to   build  professional   impression   and   personal  relationships  !

Kate   checks   out   Sarah’s   calendar,   her  preferred  time  and  schedules  meeting  with  her  who  is  in  Spain.  !

Kate   chooses   an   equipped   room   in   Sarah’s  office   so   that   they   can  have   lifelike   face   to  face  interaction  with  Sarah.  !

Before  sending  the  invite,  Kate  confirms  with  Sarah  if  the  time  and  location  works  for  her

Auto  generation  of  MoM

Kate   wants   to   focus   on   the   presentation  and   wants   to   avoids   note   taking   during  the  presentation.  

!She   switches   on   the   automatic   MoM  generation.  

!She   is  confident  that  she  will  not  miss  on  any   information   as   it   captures   the  transcription  along  with  time,  speaker  and  photograph.

Fred decided to change his profile photo on his Win 8 machine. He goes to the user page and starts the process .He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image. 10:38 !Kate : Fred decides to change his profile photo on his Win 8 machine. He goes to the user page and starts the process He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image. 10:41 !John; Fred decides to change his profile photo on his Win 8 machine. He goes to the user page and starts the process He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image. Fred decided to change his profile photo on his Win 8 machine. He goes to the user page and starts the process He finds that he can record a video of a few seconds from the webcam. He prefers this rather than a static image. His small video shows up on instead of his static profile image.

10:30 11:30

10:45

Video  walkthrough  of  design

Kate   has   prepared   a   10   minutes   video   to  walkthrough   the   proposed   floor   plan.   She  starts  playing  the  video.  

!Sarah  sees  the  video  playing  on  the  meeting  screen.  Sarah  is  impressed  as  the  video  had  covered  smaller  details  of  the  floor  plan.  

!Sarah  has   few  doubts  about   interior  design  in  middle  of  the  video.  

!Kate   pauses   the   video   and   clarifies   her  doubts.   She   again   resumes   the   play   of  video.   Video   on   Sarah’s   side   also   gets  resumed.

Meeting  as  an  object

Pete  has  joined  California  office  of  Contoso  as  a  new  architect.  

!He  has  been  assigned  the  new  project   for  a  shopping  mall  in  Dubai  .  

!He   looks   for  prior   information  on  projects  Contoso  has  done  Dubai.  

!He   finds   the   link   to   the   Hirco   Hospital  project.   He   finds   all   documents   and  archive   of   all   meetings   along   with   their  pa r t i c i pan t s ,   s ummary,   con tent ,  recordings,  video  and  transcripts.

• New  Assignment  for  Kate  

• Kate’s  Dilemma  

• Kate  Starts  

• Kate’s  Pre  Meeting  Actions  

• Kate  Schedules  a  meeting  

• Participants  Accept  Meeting  Requests  

• Kate  is  working  on  the  document  for  the  meeting  

• Participants  Review  the  document  

• Kate  is  notified  of  OOF  message  from  one  of  the  participants  

• Meeting  Starts

• Kate  starts  recording  the  meeting

• Charles  joins  late

• Assigning  action  items

• Time  Tracking

• Task  Tracking

• Kate  seeks  input  from  a  mobile  co-­‐worker

• Scheduling  meeting    • with  Client

• Customer  meeting  –  •  Lets  get  started

• Video  walkthrough    • of  design

• Meeting  as  an  object

Natural  and  Intuitive    • Entry  Points  to  meetings  :  Easier  than  picking  up  phone,  as  effective  as    face  to  face  meeting  ,  better  scheduling  experience.  

• Integrated  to  the  existing  MBD  products  for  content,  tracking  and    communication  

Empower  the  Mobile  info  workers    • Any  time  Any  where  Great  Attendee  Experience  •  Leverage  mobile  -­‐  Integrate  with  SMS,  Voice    and    Camera  from  mobile    

Rich  Meetings    • Multi  Media  support  ,  Life  like  experience  ,  Specialized  Conference  room  •  Auto  Agenda  Track  Co  Edit,  Smart  Whiteboard      • Transcription,  personal  book  mark  the  recordings    • Automatic  MomMeetings  are  first  class  enterprise  assets    • Archiving,  Sharing  and  searching    • Meeting  as  object  “.mtg”  

Meeting  Experience  Pillars  

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3:18PM 6/3/2010

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Online Meeting

Girish Chatting With Justin

Girish:  Hi  Justin,  You  should  check  out  this  link  on  YouTube  –    Russell  Peters  is  hilarious!  Justine:  Yeah  ..?  Girish:  Do  you  want  to  go  to  his  show?  Let  me  know,  Justine:  Sure  man…  

Russell  Peters  Tickets  Palace  Grounds  ,  Bangalore    500-­‐  2000  Rs  Choose  a  date:  June 8 9 12 14 15 20

3:18PM 6/3/2010

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Russell Peters on YouTube My calendarSat., July 3, 2010

6pm7pm8pm9pm10pm Prachis b-day party

Girish Chatting with Justin

Girish:  Hi  Justin,  You  should  check  out  this  link  on  YouTube  –    Russell  Peters  is  hilarious!  Justine:  Yeah  ..?  Girish:  Do  you  want  to  go  to  his  show?  Let  me  know,  Justine:  Sure  man…